Mobile phone bills are 'shocking' for many Aussies

Mozo

Thursday 29 March 2012

It is difficult to comprehend how we ever managed to survive without a mobile phone and it is a fair bet that the vast majority of Aussies would be flummoxed if their beloved handset was taken away from them.

However, running the latest smartphone can be an expensive business and it seems that many people are getting a real shock when they open their bills each month.

At a time when people are being forced to dip into their savings accounts to cover the rising cost of living, many Aussies are struggling to justify having a mobile phone contract.

According to the new State of the Mobile Nation report from Macquarie University, network providers clawed in $557 million from customers who had overrun their allocation of call minutes, text messages and data usage.

The median level of overspend stood at $40 and more than half of those who were stung by a higher than expected bill blamed phone calls, while one in five suggested they had sent too many text messages.

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Mobile phone bills are 'shocking' for many Aussies

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