Qantas and Jetstar crowned top airlines in the Australia-Pacific

Qantas took out the Best Airline Australia-Pacific award for the second consecutive year and Jetstar claimed Best Low Cost Airline Australia-Pacific for the fourth consecutive year in the 2014 Skytrax World Airline Awards.

Over 18 million passengers from more than 100 countries - through a passenger satisfaction survey - decided the award winners. The news comes as Qantas grows its flight network by launching direct flights from Sydney to the Whitsundays.

Qantas group executive Olivia Wirth said the win reflects its ongoing commitment to customers, through new lounges, technology and inflight product and thanked Qantas staff for their tireless work creating "superior" experiences for customers.

“It’s especially satisfying for Qantas to be named the clear leader in the Australia-Pacific, given the level of competition in the region.”

Jetstar CEO Jayne Hrdlicka said innovation has always been at the core of the group’s strategy and will continue to be a key driver of customer satisfaction.

“During the past 12 months, we’ve set a new standard for long haul low fares with the introduction of the Boeing 787 Dreamliner to our fleet.”

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