Qantas starts Wi-Fi trials on flights
Friday 09 March 2012
Article by Mozo
Qantas has officially launched the trial of its in-flight Wi-Fi internet service on routes between Australia and the US.
Passengers can use their travel credit cards to pay for an internet connection on flights to Los Angeles from Sydney and Melbourne.
Holidaymakers and business travellers will be able to use their personal devices such as iPads, laptops and smartphones to surf the web while they are at 30,000 ft.
Qantas is the first airline in the world to pilot the package on long-haul flights and it could help to win back the confidence of Aussie travellers.
Many people were angered by disruption caused in November 2011, when a staff strike left the carrier's entire fleet grounded in Australia.
However, the new Wi-Fi offering could go some way to appeasing regular fliers and executive manager of customer experience at Qantas Alison Webster is excited about the project.
"Over the past week Qantas has conducted some preliminary testing and is pleased to now trial the service with customers flying between Australia and Los Angeles," she remarked.
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