Bendigo Bank is a community focused bank with a big presence in Victoria and Queensland and a growing network across Australia. Bendigo Bank aims to work closely with the local communities it serves, and to offer quality customer service in an industry not exactly renowned for it! Plus, in 2023, Bendigo Bank won two Mozo People's Choice Awards - making it one of the most popular banks in Australia!
Bendigo Bank has a range of banking services to help you reach your financial goals, including personal loans, home loans, credit cards, term deposits, savings and bank accounts. It also enables its customers to serve themselves 24 hours a day with e-banking, Phone Banking, ATMs or EFTPOS.
As I am 63 and my interest only loan was approaching renewal I try every other lending institute in the market. Bendigo Bank was extraordinarily accommodating and welcoming. I had never missed a payment in my life or was late and they looked at that personal approach. I will be strongly recommending Bendigo Bank to anyone.
Bendigo Bank are one of my favourite providers. They excel in customer service. Always efficient, understanding and I think what I like most of all they are attentive to the point of some officers greeting me by name when I walk in. Bendigo Bank is truly the Community Bank.
Generally good, but at one stage there was a rollover that left me short of cash!
Customer service needs improving. Not real helpful in financial crisis or emergencies. Vague description of products and services
They were so happy to help with any problem
Disappointing International Transaction Experience I've been a loyal customer of this bank, regularly spending over $5,000 a month. However, I recently had a frustrating experience with an international transaction. The transaction failed, and while I did get my money back, the bank still charged me international transaction fees for the failed attempt. When I contacted customer service, they said it was because the transaction was "attempted," which doesn't make sense to me. Why should I be charged for a transaction that didn't go through? As someone who has consistently supported this bank, I expected better treatment and a fair resolution. It's disappointing that they prioritize technicalities over customer loyalty. I hope they reconsider their policies regarding failed international transactions and how they treat long-term customers like myself.
Great staff, not many bank branches in FNQ anymore
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