Home loan customer reviews

Read the latest home loan reviews from the Mozo community. Thousands of Australians have reviewed their mortgage provider to give you the inside story on everything from sneaky fees to customer service.

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Recent home loan customer reviews

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  • Suncorp Back to Basics Special (LVR<60%, Owner Occupier, Principal & Interest)

    Not Bad for a big bank. But I’d shop around.

    I have a small loan and am not offered the same as larger loan holders. I feel that any call to see if I can have a better deal is not regarded as the amount I owe (due to hard work) is not beneficial to the bank. I would like to refinance but don’t have the criteria needed to get a better deal. A place of do or don’t for me.

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    Noelle, Queensland, reviewed about 2 hours ago
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  • Athena Straight Up (Obliterate, Owner Occupier, Principal & Interest, <50% LVR)

    Better home loan providers out there

    Increased interest rates higher than RBA rate increase amount which I thought was greedy as rates have been steadily increasing regularly.

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    Luke, South Australia, reviewed about 2 hours ago
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  • Commonwealth Bank Home Loan

    Big four

    They're pretty good

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    Steven, New South Wales, reviewed about 2 hours ago
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  • Beyond Bank Home Loan

    horrible experience. long wait. bad outcome.

    horrible experience. long wait. asks a million questions, then outcome is always sub optimal.

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    John, New South Wales, reviewed about 2 hours ago
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  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest)

    Who can love a bank

    Who can love a bank? Especially these days when costs of living is up and yet banks keep increasing profits and not giving customers opportunities to reduce interest cost on loans .

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    Sam, Victoria, reviewed about 2 hours ago
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  • ANZ Home Loan

    We were overall happy with Anz

    Overall we were happy with ANZ

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    Mike, Victoria, reviewed about 2 hours ago
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  • ANZ Standard Variable Rate (Owner Occupier, Principal & Interest, LVR <80%)

    Great service, great bank’

    We went with ANZ for its simple to use and easy features. The customer service was fantastic. Our agent helped up to understand our home loan and the best rate to go with. We are extremely happy with ANZ additionally due to its services that allow us to transfer money internationally.

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    Alexandra, Victoria, reviewed about 2 hours ago
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  • Unloan Unloan Variable (Owner Occupier, Refinance Only, LVR <80%)

    Great all round no frills mortgage.

    The app is easy to use for transferring money in and out of mortgage account. The rates are competitive in the mortgage market. I haven’t experienced any negatives having my mortgage with Unloan. Customer service is good also.

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    Mark, Queensland, reviewed about 2 hours ago
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  • Commonwealth Bank Standard Variable Rate (Owner Occupier, Principal & Interest, LVR <60%) (Wealth Package)

    Extremely happy with our bank

    We have been with Commonwealth bank for 30years plus and must say when ever a problem has occurred they have professional sorted any problems that have been resolved

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    Joe, Victoria, reviewed about 2 hours ago
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  • St.George Standard Variable Home Loan (Owner Occupier, Principal & Interest, LVR 70-80%)

    Great overall

    Package is good, no local branch, but alternatives available, on line is great.

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    Sogna, Western Australia, reviewed about 2 hours ago
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  • ANZ Simplicity PLUS Special Offer (Owner Occupier, Principal & Interest, LVR 70-80%)

    A supportive bank

    This bank has been helpful and supportive in managing the ups and downs of the cost of living and covid.

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    Courtney, South Australia, reviewed about 2 hours ago
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  • St.George Variable Home Loan (Owner Occupier, Principal & Interest, LVR<70%) (Advantage Package)

    First Home Loan made easy

    I have recently taken out a home loan with St George and it has been so easy and quick. I haven’t banked with St George previously but so far they have exceeded my expectations!

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    Amy, New South Wales, reviewed about 2 hours ago
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  • ANZ Home Loan

    Hopeless

    No responsive. Slow turnaround time. its been 3 wks already and still no reply. No SLA whatsoever.

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    Lt, New South Wales, reviewed about 2 hours ago
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  • NAB Home Loan

    Nab is good

    NAB's longstanding reputation as one of Australia's leading banks instils trust and confidence in customers and I feel comfortable with them. NAB's focus on customer satisfaction and personalized service ensures that I feel valued and supported in my financial journey.

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    Talia, Victoria, reviewed about 2 hours ago
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  • Westpac Home Loan

    Easy to deal with and can be extremely helpful

    They were super helpful setting up our mortgage when buying a first home, they also offer to take maternity leave on your loan. Although it’s not advertised, it is an option. So when my partner was on maternity leave we only had to make half of our monthly repayments for the full term she was on maternity leave. This was extremely helpful and I would recommend this to anyone who plans on having children in the future.

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    Christian, Victoria, reviewed about 2 hours ago
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  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews. Financial providers may, from time to time, offer incentives for reviews, regardless of the sentiment of the reviews.

    Home loan comparisons on Mozo - rates updated daily

    • Ultra Low Rate <95% LVR

      interest rate
      6.30% p.a. variable
      comparison rate
      6.58% p.a.

      Promoted
    • Unloan Variable

      interest rate
      5.99% p.a. variable
      comparison rate
      5.90% p.a.

      Promoted
    • Straight Up

      interest rate
      6.24% p.a. variable
      comparison rate
      6.24% p.a.

      Promoted
    • Neat Home Loan

      interest rate
      6.14% p.a. variable
      comparison rate
      6.16% p.a.

      Promoted
    • Fixed Rate Home Loan

      interest rate
      5.99% p.a.
      fixed 2 years
      comparison rate
      6.24% p.a.

      Promoted

    WARNING: This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years.

    Want more? Compare all 465 home loans in the Mozo comparison engine.

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