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  • NAB

    NAB credit card review

    Basicall good but poor anti-fraud coordination

    1. Overall customer rating
    2. (Reviewed about 19 hours ago)

    Basically NAB provides a good set of Credit Cards. My only serious complaint is their on-line service. I had a bad case of fraudulent use of my AMEX/NAB card and it took 10+ messages from Overseas (avoiding expensive mobile calls with wait) re...  Full review 

    Basically NAB provides a good set of Credit Cards. My only serious complaint is their on-line service. I had a bad case of fraudulent use of my AMEX/NAB card and it took 10+ messages from Overseas (avoiding expensive mobile calls with wait) regarding at least 8 small transactions, before the penny dropped and then only after a big transaction caused the fraud section to ring me o/s. There was no communication between the (internationally serviced) complaints on-line and fraud sections.


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    NAB credit card reviewed by Robert from Victoria

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  • ANZ

    ANZ credit card review

    They are not interested in the little people

    1. Overall customer rating
    2. (Reviewed about 20 hours ago)

    Am very disappointed that they can charge such large fees if you forget to pay on due date. More flexibility needed . If you are only 1 day late there should be allowances made.  Full review 

    Am very disappointed that they can charge such large fees if you forget to pay on due date. More flexibility needed . If you are only 1 day late there should be allowances made.


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    ANZ credit card reviewed by Penny from South Australia

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  • ANZ

    ANZ credit card review

    Credit card issues

    1. Overall customer rating
    2. (Reviewed about 20 hours ago)

    Impossible to resolve credit card issues at a branch, have to ring the call centre which means every time you ring someone different deals with your issue.  Full review 

    Impossible to resolve credit card issues at a branch, have to ring the call centre which means every time you ring someone different deals with your issue.


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    ANZ credit card reviewed by Mick from Victoria

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  • Suncorp

    Suncorp credit card review

    Great customer service & partner you can trust

    1. Overall customer rating
    2. (Reviewed about 21 hours ago)

    I like Suncorp because of the access to service both over the phone and at the local branch. These guys have always addressed every issue or discrepancy quickly and fairly  Full review 

    I like Suncorp because of the access to service both over the phone and at the local branch. These guys have always addressed every issue or discrepancy quickly and fairly


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    Suncorp credit card reviewed by Peter from Queensland

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  • Bankwest

    Bankwest credit card review

    Normal people to help

    1. Overall customer rating
    2. (Reviewed about 21 hours ago)

    Bankwest are friendly and helpful, always talk to you in English not financial jargon. Great range of products to suit the individual.  Full review 

    Bankwest are friendly and helpful, always talk to you in English not financial jargon. Great range of products to suit the individual.


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    Bankwest credit card reviewed by Rikke

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  • NAB

    NAB credit card review

    Lacks understanding of meaning of customer service

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    I was one of the first NAB customers to have a credit card but it is also the only card that I have experienced fraud on. And I never received a PIN regardless of the number of times I requested one. Finally received one due to changes from sign...  Full review 

    I was one of the first NAB customers to have a credit card but it is also the only card that I have experienced fraud on. And I never received a PIN regardless of the number of times I requested one. Finally received one due to changes from signature to pin ... so now I can finally use my card for retail purchases.


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    NAB credit card reviewed by Lois from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank credit card review

    Terrible communication

    1. Overall customer rating
    2. (Reviewed 3 days ago)

    Ok service , I recently applied for a credit I submitted information they kept asking for the same information over and over went into bank twice to get it sorted , now have credit card, but still get messages asking me to apply , I really don't g...  Full review 

    Ok service , I recently applied for a credit I submitted information they kept asking for the same information over and over went into bank twice to get it sorted , now have credit card, but still get messages asking me to apply , I really don't get it?


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    Commonwealth Bank credit card reviewed by Rachael

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  • Commonwealth Bank

    Commonwealth Bank credit card review

    Gave with one hand, took with the other

    1. Overall customer rating
    2. (Reviewed 3 days ago)

    I have been with Commbank since my first account, aged 5. I have always been happy (except for high interest rates but so do all banks so I wasn't UNhappy). I hit financial hardship and then a very small inheritance so I called to see if I could ...  Full review 

    I have been with Commbank since my first account, aged 5. I have always been happy (except for high interest rates but so do all banks so I wasn't UNhappy). I hit financial hardship and then a very small inheritance so I called to see if I could reduce my debt. I was SO happy they reduced my debt by just over $1000 and I could close the credit card. I had almost $2000 worth of reward points and I asked if I should use them before finalizing the account. I was told that I had 3 months. After hours and hours on the phone, being assured by 3 different people I could use my points, they were taken away from me. They reduced my loan by $1000 and took $2000 from me. Thanks for nothing, I guess.


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    Commonwealth Bank credit card reviewed by Lisa fiorentino

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  • NAB

    NAB credit card review

    Low interest and always great customer service

    1. Overall customer rating
    2. (Reviewed 3 days ago)

    The NAB bank is a great bank! I like NAB because every time I do in store banking I always get served with a smile. The cons that people should be aware of is that there is a very low interest rate on all credit cards and you can increase or dec...  Full review 

    The NAB bank is a great bank! I like NAB because every time I do in store banking I always get served with a smile. The cons that people should be aware of is that there is a very low interest rate on all credit cards and you can increase or decrease your credit amount at anytime.


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    NAB credit card reviewed by Diann from Queensland

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  • Bankwest

    Bankwest credit card review

    Competitive rates and great customer service

    1. Overall customer rating
    2. (Reviewed 8 days ago)

    The staff is very friendly, co-operative and supporting. Customer service is excellent and would recommend to any friend at any time. Open all 7 days, is very convenient and location is ideal.  Full review 

    The staff is very friendly, co-operative and supporting. Customer service is excellent and would recommend to any friend at any time. Open all 7 days, is very convenient and location is ideal.


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    Bankwest credit card reviewed by Silloo from New South Wales

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  • Suncorp

    Suncorp credit card review

    Non competitive

    1. Overall customer rating
    2. (Reviewed 8 days ago)

    I have had my credit card for over twenty years and have always paid on time. My card is for $2000 and has never changed nor has the amount of interest I would have to pay if my card is not paid out each month in full. The rate is one of the hig...  Full review 

    I have had my credit card for over twenty years and have always paid on time. My card is for $2000 and has never changed nor has the amount of interest I would have to pay if my card is not paid out each month in full. The rate is one of the highest I have heard of at 20.74%. I now keep this card only for emergencies and have a brand new Coles credit card. I very much like getting my monthly statement on line, being able to print it off a long time before it is due to be paid. I also like the week before reminder of the due payment. Best of all no fees!!!!


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    Suncorp credit card reviewed by Helen from Queensland

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  • ANZ

    ANZ credit card review

    Great customer service

    1. Overall customer rating
    2. (Reviewed 8 days ago)

    They have great customer service, anytime I have had an issue they have acted swiftly and have gone above and beyond to assist. However the interest on their products could be better as other banks have lower rates and it can sometimes be a proces...  Full review 

    They have great customer service, anytime I have had an issue they have acted swiftly and have gone above and beyond to assist. However the interest on their products could be better as other banks have lower rates and it can sometimes be a process to try and get it down.


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    ANZ credit card reviewed by Amy from New South Wales

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  • ANZ

    ANZ credit card review

    Great bank and offers Australian customer service!

    1. Overall customer rating
    2. (Reviewed 8 days ago)

    Whilst the ANZ low rate MasterCard is great compared to the mainstream cards I still struggle with the justification of interest rates. The points you get on the higher interest rate cards are not worth anything as you have to spend so much to get...  Full review 

    Whilst the ANZ low rate MasterCard is great compared to the mainstream cards I still struggle with the justification of interest rates. The points you get on the higher interest rate cards are not worth anything as you have to spend so much to get anything decent. Would prefer a lower rate, one around the 8% mark but alas they don't exist and so this is the best option on the market at the moment. Also taking advantage of the interest free transfer makes paying of any debt a lot easier.


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    ANZ credit card reviewed by Elizabeth

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  • St.George

    St.George credit card review

    Unskilled staff

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    The staff were a let down and their lack of training and skills were inadequate so just to fill out a simple form became a drawn out unsatisfactory experience.  Full review 

    The staff were a let down and their lack of training and skills were inadequate so just to fill out a simple form became a drawn out unsatisfactory experience.


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    St.George credit card reviewed by Roland

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  • Westpac

    Westpac credit card review

    Very rarely fails to be available

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    I like having a credit card with no annual fees. Hard to find however if balance is not paid monthly interest charges are quite high.  Full review 

    I like having a credit card with no annual fees. Hard to find however if balance is not paid monthly interest charges are quite high.


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    Westpac credit card reviewed by Sue from Queensland

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  • GE Money

    GE Money credit card review

    Shop around

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    These cards are great for use with interest free shopping promotions but on general items the interest rates are phenomenal.  Full review 

    These cards are great for use with interest free shopping promotions but on general items the interest rates are phenomenal.


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    GE Money credit card reviewed by Pauline from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank credit card review

    Need to be more proactive in understanding clients

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    You need to be very careful with limit increases as this bank does not do due diligence on your ability to repay - debt trap!! Awards are the only benefit. With interest rates so low their interest rates are ridiculous and cards with annual fees...  Full review 

    You need to be very careful with limit increases as this bank does not do due diligence on your ability to repay - debt trap!! Awards are the only benefit. With interest rates so low their interest rates are ridiculous and cards with annual fees are way over the top. Credit card are a cash cow for this bank. Morally and ethically they have a lot to answer for. Need to do much better!!


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    Commonwealth Bank credit card reviewed by Robert from South Australia

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  • Coles

    Coles credit card review

    Competitive price and great customer service

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    They were quick to respond to my credit card application, the telephone customer service was onshore and friendly. Great service and fast delivery of requests!  Full review 

    They were quick to respond to my credit card application, the telephone customer service was onshore and friendly. Great service and fast delivery of requests!


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    Coles credit card reviewed by Min from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank credit card review

    Very good service but still room for improvement

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    I believe that the credit card from the Commonwealth Bank is secure and reliable. If any unauthorised transactions appear on the account the bank will take the responsibility. Also if I pay my debts in time there are no penalties. Another good...  Full review 

    I believe that the credit card from the Commonwealth Bank is secure and reliable. If any unauthorised transactions appear on the account the bank will take the responsibility. Also if I pay my debts in time there are no penalties. Another good feature is that bank offers Travel insurance if I pay for my travel with the credit card. What I don't like are very high international transactions fees, so when overseas I tend to use other banks credit cards that have better conditions.


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    Commonwealth Bank credit card reviewed by Katarzyna from Australian Capital Territory

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  • Commonwealth Bank

    Commonwealth Bank credit card review

    Need to lower rates

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    All credit card fees are excessive but work to your advantage and they are great. I have the awards package. Spend and pay within your free days and they are fine.  Full review 

    All credit card fees are excessive but work to your advantage and they are great. I have the awards package. Spend and pay within your free days and they are fine.


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    Commonwealth Bank credit card reviewed by Pam from Queensland

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  • Westpac

    Westpac credit card review

    Product knowledge and customer service

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    Westpac is convenient and you can contact their friendly staff either face to face at your local branch, telephone banking or internet banking. Personally I prefer the face to face contact so they can answer any questions and maybe help with othe...  Full review 

    Westpac is convenient and you can contact their friendly staff either face to face at your local branch, telephone banking or internet banking. Personally I prefer the face to face contact so they can answer any questions and maybe help with other services, they always ask if there is anything else they can help you with today. Sometimes there is, a simple question or conversation can even lead them to saving you $ on insurance which you might not have known they could quote you on.


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    Westpac credit card reviewed by Julie from Western Australia

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  • People's Choice Credit Union

    People's Choice Credit Union credit card review

    Great service, great rate

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    Living in a different state can be inconvenient, however the rates make up for it.  Full review 

    Living in a different state can be inconvenient, however the rates make up for it.


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    People's Choice Credit Union credit card reviewed by Patrycja from Queensland

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  • ANZ

    ANZ credit card review

    Competitive features

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    I was most impressed when a stop was put on my card because there was an 'unusual transaction'. The bank security system realised that a transaction taking place in Cyprus needed scrutiny. A little inconvenient to have a stop put on my card, but ...  Full review 

    I was most impressed when a stop was put on my card because there was an 'unusual transaction'. The bank security system realised that a transaction taking place in Cyprus needed scrutiny. A little inconvenient to have a stop put on my card, but much more preferable than strangers spending my money!


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    ANZ credit card reviewed by Charmaine from South Australia

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  • Citibank

    Citibank credit card review

    Good rewards for a no cost credit card.

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    They are flexible and a good option for an initial, frequently used credit card. No fees make a huge difference when you're starting out. They have also been very user friendly with setup and ongoing queries.  Full review 

    They are flexible and a good option for an initial, frequently used credit card. No fees make a huge difference when you're starting out. They have also been very user friendly with setup and ongoing queries.


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    Citibank credit card reviewed by Liz from Victoria

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  • NAB

    NAB credit card review

    Best product

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    Westpac close my account without any of my permission and blocked my money there and send me a cheque for the outstanding amount. NAB is heaps better in customer service quick to fix any issues likewise Westpac is still fixing my problem it's been...  Full review 

    Westpac close my account without any of my permission and blocked my money there and send me a cheque for the outstanding amount. NAB is heaps better in customer service quick to fix any issues likewise Westpac is still fixing my problem it's been nearly 2 months now.


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    NAB credit card reviewed by Nivedita from New South Wales

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