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  • Westpac

    Westpac savings account review

    Great service and was taught how to use products

    1. Overall customer rating
    2. (Reviewed 3 days ago)

    I could not believe the service I received when I rang my local branch. They returned my call and I made an appointment and that person was ready when I arrived. I spent almost an hour and I left there happy with more knowledge and advice than I e...  Full review 

    I could not believe the service I received when I rang my local branch. They returned my call and I made an appointment and that person was ready when I arrived. I spent almost an hour and I left there happy with more knowledge and advice than I expected. This person is now my Personal Banker and I have a direct phone number for her as well as being able to ring the branch for help.


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    Westpac savings account reviewed by Laura from Queensland

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  • ING DIRECT

    ING DIRECT debit card review

    Superior card. No card compares.

    1. Overall customer rating
    2. (Reviewed 3 days ago)

    This is a card where you can actually make money! 5% off for Pay wave transactions under $100- and when the business doesn't have a pay wave machine, 50c off when you use EFTPOS instead of credit. Free ATM withdrawals Australia wide provided you w...  Full review 

    This is a card where you can actually make money! 5% off for Pay wave transactions under $100- and when the business doesn't have a pay wave machine, 50c off when you use EFTPOS instead of credit. Free ATM withdrawals Australia wide provided you withdraw $200 or more. Also, you can link your orange card to a Savings Maximiser account which earns a high interest rate. Internet transfers are instantaneous from Savings Maximiser to Orange no matter what time of the day you need cash. There are no fees or limitations on the number of monthly transactions. I can't see why you wouldn't open an account today.


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    ING DIRECT Orange Everyday debit card reviewed by Rebecca from New South Wales

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  • Youi

    Youi car insurance review

    The story says it all

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    I am now retired and have 2 cars, one is a show car and the other is our every day car. We were with Suncorp for a very long time and they came to the party when my show car was damaged by hail, but I still needed to lower my overheads. After seve...  Full review 

    I am now retired and have 2 cars, one is a show car and the other is our every day car. We were with Suncorp for a very long time and they came to the party when my show car was damaged by hail, but I still needed to lower my overheads. After several phone calls I was getting nowhere and spoke to other companies, but the result was the same as Suncorp. I let it go for a couple of months but the bills still come in , even when you retire. I tried Youi and the rest is history, I insured both cars, my camper trailer, and our house and am saving $169 per month.


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    Youi car insurance reviewed by Terry from Queensland

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  • QBE

    QBE travel insurance review

    Peace of mind when travelling

    1. Overall customer rating
    2. (Reviewed 18 days ago)

    Thankfully I've never had to make a claim while overseas but I did have to make one while travelling in Australia as my hire car was involved in a carpark bingle, causing panel damage. The claims process was very smooth and, although initially...  Full review 

    Thankfully I've never had to make a claim while overseas but I did have to make one while travelling in Australia as my hire car was involved in a carpark bingle, causing panel damage. The claims process was very smooth and, although initially out of pocket for the compulsory excess claims, I was quickly reimbursed once the claim had gone through. The claim was completed online and was processed promptly and efficiently. The staff I spoke to were friendly and knowledgeable. One small negative is that I have an existing medical condition that I need to declare when I travel overseas. I have no issues with doing this however as a frequent traveller, it would be beneficial if I was not required to do this for each trip. Other than this, I am very happy with the customer service provided at QBE.


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    QBE Premier Plus Extras Travel Plan travel insurance reviewed by Deanne from Western Australia

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  • UBank

    UBank home loan review

    Competitive rate, no fees but very average service

    1. Overall customer rating
    2. (Reviewed 18 days ago)

    Cons: - Application process was long and drawn out - Had to keep calling them to confirm they'd received our documents and keep the application progressing - Did not refund $500 'buffer' during the specified time-frame, and had to keep calling ...  Full review 

    Cons: - Application process was long and drawn out - Had to keep calling them to confirm they'd received our documents and keep the application progressing - Did not refund $500 'buffer' during the specified time-frame, and had to keep calling over 10 weeks to have it finally refunded Pros: - VERY low rate (We are saving a LOT of money) - no fees for anything (including redraw)


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    UBank UHomeLoan - Refinance home loan reviewed by Tegan from Victoria

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  • Community First

    Community First credit card review

    Better than competitive

    1. Overall customer rating
    2. (Reviewed 21 days ago)

    They have a great rate for a credit card, and are great people to deal with, it is not a major bank. The only down side to being a credit union is the application process is a lot longer, they require a lot more info and do go through it all with ...  Full review 

    They have a great rate for a credit card, and are great people to deal with, it is not a major bank. The only down side to being a credit union is the application process is a lot longer, they require a lot more info and do go through it all with a fine tooth comb. A bank is a lot quicker with applications.


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    Community First McGrath Pink Visa credit card reviewed by Terri from South Australia

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  • Bankwest

    Bankwest bank account review

    Free and effortless Qantas frequent flyer points!

    1. Overall customer rating
    2. (Reviewed 25 days ago)

    I recently opened a Bankwest Qantas transaction account. I do collect Qantas frequent flyer points and have had many free flights. But until this account came along, you could only get indirect frequent flyer points by charging to the appropriate ...  Full review 

    I recently opened a Bankwest Qantas transaction account. I do collect Qantas frequent flyer points and have had many free flights. But until this account came along, you could only get indirect frequent flyer points by charging to the appropriate Qantas credit card or spending more than $30 at retailers who offer the Everyday Rewards card. Now I get points for every EFTPOS purchase made on this account and no interest charges. I also get points on the balance in my account. A free and effortless way to earn Qantas frequent flyer points.


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    Bankwest bank account reviewed by Lilly from Queensland

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  • ING DIRECT

    ING DIRECT term deposit review

    An awesome bank, special bonus & no account fees!

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    ING has provided the most competitive rates I've seen in today's markets. My term deposit earns a higher rate than other banks and ING offer a loyalty bonus of .1% on top of the current interest rate when I renew my deposit. I chose a term of 180 ...  Full review 

    ING has provided the most competitive rates I've seen in today's markets. My term deposit earns a higher rate than other banks and ING offer a loyalty bonus of .1% on top of the current interest rate when I renew my deposit. I chose a term of 180 days with ING and other banks were asking to commit to at least 2 years for the same rate. No bank fees or admin fees ever - such an awesome bank. Only bonus' and special promotions for their customers :)


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    ING DIRECT Term Deposit reviewed by Carmel from Queensland

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  • Queenslanders Credit Union

    Queenslanders Credit Union car loan review

    Low interest rate, flexibility and great staff!

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    This was my first ever loan so I had no clue what to expect when applying for one. I choose Queenslanders Credit Union because of the low interest rate, and also due to there being no extra fees if I pay my loan off early, which is the plan. R...  Full review 

    This was my first ever loan so I had no clue what to expect when applying for one. I choose Queenslanders Credit Union because of the low interest rate, and also due to there being no extra fees if I pay my loan off early, which is the plan. Right from the start the person who I dealt with was kind, knowledgeable and incredibly professional. She was flexible in how we were in contact, which was through email and over the phone, and made everything so easy for me. She told me clearly what I had to do, by when, and how we would then proceed. She was part of the reason why I would highly recommend Queenslanders Credit Union to anyone wanting a loan. Not only her, but the rest of the staff I dealt with at the city branch were kind, courteous and knowledgeable, and explained things to me clearly, as I have never had a loan before. I honestly can't think of one negative aspect of my experience with QCU and I would highly recommend them. If you are after a loan with a low interest rate, flexibility, and professional and kind staff, this is who you should come to. If I have any future needs, I will no doubt go through QCU.


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    Queenslanders Credit Union car loan reviewed by Lachlan from Queensland

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  • NRMA

    NRMA home insurance review

    Understanding, helpful and wonderful!

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    Great customer service and very helpful when our home was broken into recently. The claim was made easily and quickly over the phone, and a voucher was given to replace my items for new. Very helpful and they even arranged for my stolen GPS to be ...  Full review 

    Great customer service and very helpful when our home was broken into recently. The claim was made easily and quickly over the phone, and a voucher was given to replace my items for new. Very helpful and they even arranged for my stolen GPS to be replaced with a brand new one delivered to my door! A lot of items were replaced new, and delivered to me which saved me a lot of time running around with two very young children in tow. They have competitive rates and I was covered for everything under the sun in my policy. Their customer service is wonderful, very helpful and informative and it wasn't a bother to them with me ringing back several times for more information etc. I had a distressing home break in whilst I was at home sleeping and my two young daughters sleeping just steps away from where the robbers were inside my house. It was heartbreaking and NRMA were so understanding and lovely, the process made things a lot easier for me. I would highly recommend them.


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    NRMA home insurance review by Shelley from Queensland

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  • Commonwealth Bank

    Commonwealth Bank personal loan review

    Informative

    1. Overall customer rating
    2. (Reviewed about 2 months ago)

    They made my first personal loan an easy, non-stressful procedure. Were rather helpful and informative with all the details and repayments regarding the loan. I came into hardship 4 years in after losing my job and the Commonwealth financial hards...  Full review 

    They made my first personal loan an easy, non-stressful procedure. Were rather helpful and informative with all the details and repayments regarding the loan. I came into hardship 4 years in after losing my job and the Commonwealth financial hardship department were able to help me in covering my repayments until I found my feet again.


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    Commonwealth Bank Unsecured Personal Loan personal loan reviewed by Kate from Queensland

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  • OnePath

    OnePath life insurance review

    Great features, services and product

    1. Overall customer rating
    2. (Reviewed 6 months ago)

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet ban...  Full review 

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet banking. Parties that can contribute to your OnePath fund can either be yourself in which one can contribute voluntarily, spouse or self employment, each, with its own referenced numbers. In addition, the employer can contribute to your fund with superannuation guarantee, salary sacrifices and employer additional contributions. The range of sub categories of OnePath superannuation fund provides these great features and much more.


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    OnePath life insurance review by Vivian from New South Wales

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Rated & Slated - best and worst revealed

  • thumbs up 10.0
    NAB personal loan review by Tasma from Australian Capital Territory

    We consolidated debt from other banks recently and with signing up for a personal loan with NAB we received very affordable home & contents insurance and a discounted price on our car insurance that was $110 with our previous company. It was such great service that I moved over my savings account to NAB as well.

    Reviewed 4 days ago

  • thumbs up 0.0
    HSBC home loan review by Andrew from New South Wales

    A dark ages bank. The slowest bank to change rates. Time consuming to deal with. Conservative, dogmatic and bureaucratic. But the real issue were several serious errors in basic service issues that cost me thousands. Never again.

    Reviewed 3 days ago

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