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Recent reviews that stand out from the crowd

  • Commonwealth Bank

    Commonwealth Bank home loan review

    Great home lender. Very good to deal with.

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    Our local manager has been amazing, advising us through a very difficult period and advising us on options whist our income has been reduced. We are relocating interstate and Commbank has assisted us by reviewing the status of mainland properties ...  Full review 

    Our local manager has been amazing, advising us through a very difficult period and advising us on options whist our income has been reduced. We are relocating interstate and Commbank has assisted us by reviewing the status of mainland properties for sale whenever we have asked i.e days on the market, etc. They have kept in touch and been totally supportive whilst we have had to grapple with our daughter being ill and incurring a disability. They have been amazing.


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    Commonwealth Bank home loan reviewed by Kareina

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  • NRMA

    NRMA home insurance review

    Absolutely great customer service

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    I recently moved house and on the first night in we lost everything in a flood and NRMA were on my door step in a flash and walked me through the process and helped me itemise everything that I had lost. They honoured everything I had lost no matt...  Full review 

    I recently moved house and on the first night in we lost everything in a flood and NRMA were on my door step in a flash and walked me through the process and helped me itemise everything that I had lost. They honoured everything I had lost no matter how small and had all my electrical checked to make sure they were not damaged and safe for my family to use. They were available for any questions and support I needed around the clock. We were totally devastated and they made this process so easy for us and we are all very grateful. This also was all done initially under a cover note as it was a day old policy due to moving house. Love NRMA for that.


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    NRMA home insurance review by Vanessa from New South Wales

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  • People's Choice Credit Union

    People's Choice Credit Union term deposit review

    They are there for the people not the shareholders

    1. Overall customer rating
    2. (Reviewed 5 days ago)

    I would never go to a different bank or credit union because People's Choice Credit Union care about me. So I am loyal to them. When I have saved enough for another term deposit for our Self Managed Super Fund they always ring Treasury to get a hi...  Full review 

    I would never go to a different bank or credit union because People's Choice Credit Union care about me. So I am loyal to them. When I have saved enough for another term deposit for our Self Managed Super Fund they always ring Treasury to get a higher rate. That means a lot when you are retired. In addition, they post out the paperwork, I don't have to go into their office or use the internet, that's what I call 'satisfaction', which I hope when I see the Rolling Stones this month they'll sing the song that says 'I can't get no satisfaction', it doesn't apply to my credit union!


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    People's Choice Credit Union Term Deposit reviewed by Lynn from South Australia

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  • AAMI

    AAMI car insurance review

    Great service for renewals and claims

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    I renewed my policy by phone this month and the AAMI operator looked up my details and said 'we can save you some money here'! And by a few small policy adjustments, she was able to save me a very substantial sum. The changes involved: - A rev...  Full review 

    I renewed my policy by phone this month and the AAMI operator looked up my details and said 'we can save you some money here'! And by a few small policy adjustments, she was able to save me a very substantial sum. The changes involved: - A review of the market value of the vehicle to a realistic current value. - Reducing the number of nominated drivers Simple things really, but things that should be flagged as cost savers to anyone renewing a policy!


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    AAMI car insurance reviewed by Mike from New South Wales

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  • ING DIRECT

    ING DIRECT debit card review

    Best foreign ATM fee and awesome 2% payback

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    ING has the best debit card for withdrawing cash from a foreign ATM in another country. The fee is $2.50 per withdrawal and very advantageous exchange rates. At home I always Paywave to earn 2% pay back from ING- awesome, no other bank does this. ...  Full review 

    ING has the best debit card for withdrawing cash from a foreign ATM in another country. The fee is $2.50 per withdrawal and very advantageous exchange rates. At home I always Paywave to earn 2% pay back from ING- awesome, no other bank does this. Only disadvantage is they do not have branches, but it can all be done online or at a post office.


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    ING DIRECT Orange Everyday debit card reviewed by Doug from Western Australia

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  • loans.com.au

    loans.com.au personal loan review

    Exceptional service and excellent customer service

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    We didn't encounter pros and cons during the process of our loan approval and settlement. Staff were amazing, promptly returned phone calls and emails were reliable, strong initiative, focused on our needs. Staff were exceptionally thorough in ex...  Full review 

    We didn't encounter pros and cons during the process of our loan approval and settlement. Staff were amazing, promptly returned phone calls and emails were reliable, strong initiative, focused on our needs. Staff were exceptionally thorough in executing all procedures to required timeframes. We felt supported during a difficult time in our lives.


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    loans.com.au personal loan reviewed by Patricia from New South Wales

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  • Westpac

    Westpac credit card review

    Great customer service, fantastic low rates.

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    My Westpac branch was very helpful during the application of my low rate credit card. Being a single parent and a student I am border-line when it come to credit ratings and I was nearly not granted approval. The manager of the branch was very sup...  Full review 

    My Westpac branch was very helpful during the application of my low rate credit card. Being a single parent and a student I am border-line when it come to credit ratings and I was nearly not granted approval. The manager of the branch was very supportive though; he could see that in my case I am very responsible and could easily manage the maximum repayments. He could also see that having the low rate credit card would benefit me not only with managing those more expensive purchases but also with increasing my credit rating. I am very happy with Westpac. Obviously with the personal service from my local branch but also with their phone and online banking. My only complaint would be that I wish there was either a branch or an ATM closer to where I live.


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    Westpac Low Rate credit card reviewed by Melissa from Western Australia

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  • St.George

    St.George car loan review

    Great rates

    1. Overall customer rating
    2. (Reviewed 16 days ago)

    I recently took out a car loan with St George's bank. I received the best lowest interest rate compared with all the other competitors. My loan was approved almost immediately and the fees, rates, charges and all other options were all explained. ...  Full review 

    I recently took out a car loan with St George's bank. I received the best lowest interest rate compared with all the other competitors. My loan was approved almost immediately and the fees, rates, charges and all other options were all explained. One downfall of the loan was that if I wanted to pay my loan out early, there would be a fee of $15.00 for each month of the remainder of the loan, but other than that all was pretty good. Staff and customer service was awesome and every query and question I asked was answered in full detail. My experience over all with St George's Bank was a 10 out of 10 and I would recommend them to friends and family.


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    St.George Car Loan car loan reviewed by Leann from Victoria

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  • People's Choice Credit Union

    People's Choice Credit Union savings account review

    Great for youngens who can't afford fees

    1. Overall customer rating
    2. (Reviewed 29 days ago)

    I have been with People's Choice since I started banking. I'm glad they changed their name from Savings and Loans to People's Choice, because they really are just that. As far as banks go I have never had an issue with them and their phone/in ...  Full review 

    I have been with People's Choice since I started banking. I'm glad they changed their name from Savings and Loans to People's Choice, because they really are just that. As far as banks go I have never had an issue with them and their phone/in person support is flawless. Their recruitment needs a pat on the back as I have never encountered a grumpy worker. As far as fees and all that mumbo jumbo, as a 19 year old student I compare their accounts to many other banks and their accounts offer heaps of incentive to save with basically 0 fees. All in all I'm 100% happy with my bank and will not be changing anytime soon. Look at my smile :). 10/10 and well done to People's Choice!


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    People's Choice Credit Union Online Saver savings account reviewed by Jack from South Australia

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  • InsureandGo

    InsureandGo travel insurance review

    Simple to sign up, simple to make a claim

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    Simple to buy online, and easy to understand what was included. When our rental car was scratched in Germany, they made processing our claim quick and easy. I was assigned a contact person after my first call and she helped each step of the way. I...  Full review 

    Simple to buy online, and easy to understand what was included. When our rental car was scratched in Germany, they made processing our claim quick and easy. I was assigned a contact person after my first call and she helped each step of the way. InsureandGo and you really can insure and go!


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    InsureandGo One trip - Bare Essentials travel insurance reviewed by Alison from South Australia

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  • Bankwest

    Bankwest bank account review

    Free and effortless Qantas frequent flyer points!

    1. Overall customer rating
    2. (Reviewed 2 months ago)

    I recently opened a Bankwest Qantas transaction account. I do collect Qantas frequent flyer points and have had many free flights. But until this account came along, you could only get indirect frequent flyer points by charging to the appropriate ...  Full review 

    I recently opened a Bankwest Qantas transaction account. I do collect Qantas frequent flyer points and have had many free flights. But until this account came along, you could only get indirect frequent flyer points by charging to the appropriate Qantas credit card or spending more than $30 at retailers who offer the Everyday Rewards card. Now I get points for every EFTPOS purchase made on this account and no interest charges. I also get points on the balance in my account. A free and effortless way to earn Qantas frequent flyer points.


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    Bankwest bank account reviewed by Lilly from Queensland

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  • OnePath

    OnePath life insurance review

    Great features, services and product

    1. Overall customer rating
    2. (Reviewed 8 months ago)

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet ban...  Full review 

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet banking. Parties that can contribute to your OnePath fund can either be yourself in which one can contribute voluntarily, spouse or self employment, each, with its own referenced numbers. In addition, the employer can contribute to your fund with superannuation guarantee, salary sacrifices and employer additional contributions. The range of sub categories of OnePath superannuation fund provides these great features and much more.


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    OnePath life insurance review by Vivian from New South Wales

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Rated & Slated - best and worst revealed

  • thumbs up 10.0
    CGU car insurance review by Janice from Queensland

    Exceptionally hassle free. I have only had to make one claim with CGU and had my car was back within 2 weeks, I would totally recommend them. They organised a cab to get me back home and also organised for transport to pick up my car.

    Reviewed 2 days ago

  • thumbs up 1.0
    ANZ credit card review by Rebekah from New South Wales

    I had credit card fraud on the card and they didn't want to do anything about it and mucked me around for months. Half the products were never refunded and the ombudsman gave up, I ended up out of pocket around $250.

    Reviewed 5 days ago

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