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  • Bankwest home loan review

    Run Far Far Away!

    1. Overall customer rating
    2. (Reviewed 3 days ago)

    Never ever use Bankwest! Imagine this: An existing customer earning over $200k pa, with an over paid mortgage balance, wants to buy an investment property a year ago. Good income, good serviceability, good credit rating, always have. Bank...  Full review 

    Never ever use Bankwest! Imagine this: An existing customer earning over $200k pa, with an over paid mortgage balance, wants to buy an investment property a year ago. Good income, good serviceability, good credit rating, always have. BankWest took so long to approve the loan, (and they did eventually approve it) that the land contract expired. The purchase was cancelled by the land developer and today I could have had the keys to the new build house and sold it for a $100k profit !!! Not happy Bankwest! Then 1 year later I try to buy a property on the outskirts of Perth, It is 5 acres and has it's own sandy beach out the back. I get plenty of time from the seller to allow for Bankwest this time. I also checked with Bankwest, and their mortgage insurer QBE, if the post code is Ok for them, and yes it was, they will lend up to 95% in that area. They reject it based on it having no scheme water to the block, Well the entire postcode has no scehem water! I checked! Not happy Bankwest! Then after they had previously approved the equity draw from my home to buy the no scheme water block, they just assumed I didn't want to go ahead and declined my application to redraw, automatically without even asking! My broker said just reinstate the approval they gave before and we will finance the block without scheme water through another bank. Bankwest and QBE said no! They said they didn't like the fact my property had increased in value over the past year. I seriously hope my credit rating has not been destroyed by these idiots... Seriously readers, I work in the building game and have referred MILLIONS of dollars worth of business to Bankwest, and I should have known better. Never, never ever use Bankwest


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    Bankwest Complete Variable Home Loan (LVR 80-90%) (Package) home loan reviewed by a Mozo reviewer from Western Australia

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  • Commonwealth Bank bank account review

    Great customer service and competitive rewards

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    The Commonwealth Bank offer the best service in their field. With online banking apps, telephone banking and great customer service, it really makes a difference when accessing your money talking to friendly staff on the phone and in store and the...  Full review 

    The Commonwealth Bank offer the best service in their field. With online banking apps, telephone banking and great customer service, it really makes a difference when accessing your money talking to friendly staff on the phone and in store and they are efficient for people who are always on the go. Savings account have one of the most competitive rates. Credit cards are also partnered with aplenty rewards and redeemed points that are feasible for daily usage. International credit cards are also tied with good exchange rates, with free insurance on platinum cards. I would highly recommend Comm Bank!


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    Commonwealth Bank bank account reviewed by a Mozo reviewer from Victoria

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  • Bendigo Bank term deposit review

    Scammed out of $6295

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    I really though Bendigo Bank would offer a reasonable level of service, but was absolutely outraged when the Doncaster branch provided inconsistent and inaccurate advice on a term deposit that needed to be removed early, costing me $6,295 in lost ...  Full review 

    I really though Bendigo Bank would offer a reasonable level of service, but was absolutely outraged when the Doncaster branch provided inconsistent and inaccurate advice on a term deposit that needed to be removed early, costing me $6,295 in lost interest. Instead of paying 3.55% interest, they paid 0.25% interest. They are legally entitled to do this, but were negligent in that they provided inconsistent and inaccurate advice four months prior to the date at which the funds were removed, and never advised that the 'interest rate adjustment' effectively meant no interest, which meant I left the money in the term deposit for almost 4 months during which time they were earning significant interest on the money that was never returned to me. They also said that they would return the full 3.55% interest, but later changed their mind on this and paid only 0.25%. I would very strongly advise against banking with Bendigo Bank.


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    Bendigo Bank Term Deposit reviewed by Simon from Victoria

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  • AAMI home insurance review

    Great seamless effort

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    My claim was made due to a damaged roof tile. Several things had to be done. Replace tile and repaint ceiling due to water damage. One call, and total repair was smoothly coordinated. First roof tiler checked the roof, replaced the tile and after ...  Full review 

    My claim was made due to a damaged roof tile. Several things had to be done. Replace tile and repaint ceiling due to water damage. One call, and total repair was smoothly coordinated. First roof tiler checked the roof, replaced the tile and after it was fixed, painters came and repainted part of ceiling damaged by water. All so effortlessly from me.


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    AAMI Home Building Insurance home insurance reviewed by Wayne from Victoria

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  • ANZ personal loan review

    Good customer service and product range

    1. Overall customer rating
    2. (Reviewed 9 days ago)

    The non-secured Personal Loan with the ANZ is a good tool for debt consolidation and accessing money when the need arises. Although the forms are done online now, they are still long. It would be better if the information was drawn from your oth...  Full review 

    The non-secured Personal Loan with the ANZ is a good tool for debt consolidation and accessing money when the need arises. Although the forms are done online now, they are still long. It would be better if the information was drawn from your other facilities and then you could complete the rest. They never encourage to pay off the facility but they are quick to call if the payment is not paid to them on time. Would recommend this loan to friends and family but they will have to keep their wits about them.


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    ANZ Unsecured Personal Loan personal loan reviewed by Heather from Western Australia

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  • Budget Direct car insurance review

    Budget Direct, an honest insurer

    1. Overall customer rating
    2. (Reviewed 16 days ago)

    Budget Direct meet all my needs and more. They have actually saved me money! I have recently added a second car policy and I was able to add this with a 20% online discount, this made the costs fall and my satisfaction rise. Thankyou Budget Direct...  Full review 

    Budget Direct meet all my needs and more. They have actually saved me money! I have recently added a second car policy and I was able to add this with a 20% online discount, this made the costs fall and my satisfaction rise. Thankyou Budget Direct! They have handled my only claim with speed and the issue was resolved in two days, other insurance providers claim to have low costs and speedy resolutions but from my experience with Budget Direct, I can say that these guys actually do have both of these areas covered.


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    Budget Direct Car Insurance car insurance reviewed by Jacob from New South Wales

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  • Cover-more travel insurance review

    Only if you have money to throw around...

    1. Overall customer rating
    2. (Reviewed 13 days ago)

    Where do I start? I had the opportunity to travel the world with a mate and knowing we were going all around the world for a while, we were going to run amok like every Aussie drongo does as a rite of passage, or to be more worldly, for me to g...  Full review 

    Where do I start? I had the opportunity to travel the world with a mate and knowing we were going all around the world for a while, we were going to run amok like every Aussie drongo does as a rite of passage, or to be more worldly, for me to get more stamps on my passport to show my mileage. So obviously on a massive & exciting trip I was embarking on, I knew I needed insurance. I had never purchased or been aware of it until I sat down and was old enough to grasp this whole policy, T&C's, excess and hidden fine print with all the fancy clauses no one cares about! I am not stupid but I did have my bag stolen with all my belongings at La Tomatina in Spain in a split second and had to get to a police station with Spanish only speaking officers who directed me to a payphone who "translated" in Spanglish what my recount of events were that took place. The operator was rude, condescending and blamed me, meanwhile as I happily inserted 2 euros every minute, repeating and speaking as if I was in ESL pre-school in 35 degree heat. (The call lasted 39 minutes and 07 seconds) So after being drenched in tomato juice, sangria and having my designer bag, cameras, phone and other personal belongings stolen, I come back to call Covermore to make a claim. It took 2 weeks to finally get a reply, was told to send more documentation. This is a sample of what I wrote to them "Dear Covermore, Furthermore to this investigation, the sentence of "he was not guarding" (his belongings) seems like an added fabrication and inaccurate report taken by the translator. The translator was not there personally nor were the police, so I don't know why or how this is of relevance when I didn't even claim this or state this in my report, this to me is an added comment triggered by frustration or emotion by the translator which is out of my control. The whole conversation/report was done over a pay phone on a noisy street, I'm sure if you wanted to you have the resources to call up the police in Spain as outlined in the police report to obtain a transcript/recorded conversation of what actually was stated by me and the native Spanish speaking translator. I do not write or read Spanish so I cant vouch or verify exactly what was written only by what I have told them to the best of my ability, knowledge and capacity thus this is what I believe is the discrepancy that is hindering this investigation." And I all I got back was an auto-reply with instructions for thanking to choose Covermore and to call if I was still overseas?! I unfortunately was that person who had lost almost $10,000 in personal and my friends’ belongings, with 10 day response times and a final cash settlement of $429.25 after 3 longs months I would totally recommend Covermore if you’re ever so patient, have money to throw away, and have nothing better to do than correspond with relentless third degree communication!


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    Cover-more Essentials Single Trip travel insurance reviewed by Cham from New South Wales

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  • St.George debit card review

    Steady and competitive interest rates

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    This bank gave me a home loan when the bank I had been with for many years refused me. The refusal was based on the size of the property. St George didn't worry about the size of the property and were helpful when I was able to pay the loan off ...  Full review 

    This bank gave me a home loan when the bank I had been with for many years refused me. The refusal was based on the size of the property. St George didn't worry about the size of the property and were helpful when I was able to pay the loan off early. Their interest rates on the savings account have been steady, they haven't risen much, but then again they haven't dropped as low as most of the banks, so at the moment I am very much in front with interest on my account. The service is great, even though they are a small team in the branch across the road from me. They are friendly and very helpful. When I retired they converted my accounts into a Pension account and carried over all my direct debit payments within a minute or so. I usually bank online and their online service is extensive, but if I have a problem of any kind I only have to contact them on the help line or cross the road to talk to one of the staff. I have excellent service from them.


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    St.George Visa Debit Card debit card reviewed by Reliable and great service, good interest rates from New South Wales

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  • Commonwealth Bank car loan review

    Local people you can trust

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    Plain and simple customer service based on honest values. They ensured that our needs were covered and all fees fully explained. Loan approved within a few hours, no fuss. Another bank messed me around for days over the same loan. Family member ...  Full review 

    Plain and simple customer service based on honest values. They ensured that our needs were covered and all fees fully explained. Loan approved within a few hours, no fuss. Another bank messed me around for days over the same loan. Family member approved for similar loan next day, also on his own merit. A bank that works for you, not just making you feel like another number.


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    Commonwealth Bank Unsecured Personal Loan car loan reviewed by Alan from New South Wales

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  • Suncorp savings account review

    Mind Who You Bank With They May Make A Big Mistake

    1. Overall customer rating
    2. (Reviewed 6 days ago)

    My 90 year old mother and I have banked with Suncorp metway bank for many years until last year when we started to find that the Suncorp bank which we were going to started mucking up many small details regarding our banking over about a six month...  Full review 

    My 90 year old mother and I have banked with Suncorp metway bank for many years until last year when we started to find that the Suncorp bank which we were going to started mucking up many small details regarding our banking over about a six months period which was very frustrating. Then came the big one the big big mistake that the bank made . Because Suncorp had mucked things up so many times in such a short time I decided to close all my accounts with them only to find the lady behind the counter had also closed my mothers account too but without our permission. In fact my mother wasn't even in the bank at the time. The bank employee said she was sorry for the mistake and that she couldn't reopen my mothers account now that it had been closed. I was in total shock I didn't know how I was going to explain what just happened to my mother as she didn't find some things easy to understand at the best of times which is understandable given her age, I also new that my mother had a lot of companies putting money into and out of my mothers account and to explain what had just happened to all these companies would end up a huge problem ( which it has been a big problem for the last 4 months ) just the other day we realised that Medicare hadn't been advised of my mothers new account details either. We did end up receiving an apology letter from the Suncorp area manager also one from the branch manager which really meant little as both the bank manages fogged off the problem as (just a mistake that the employee had made and no one is above making mistakes. The fact that I felt really embarrassed and didn't know how to explain to my mother what had happened that day also all the trouble we were to have with explaining new bank account details to all the companies who needed it meant very little to either manager and even less to the employee who closed my mothers account with out my mothers permission . The whole so called mistake that the Suncorp bank made upset myself and my mother a great deal and caused a lot of confusion for us and to this day we haven't received any apology from the employee who made the so called mistake . To whom ever may read this review, mind who you bank with you just never know what might happen to your account. We sure didn't see it coming. What happened to us with my mothers account, you could end up with a great deal of problems on your hands and a lot of heartache just as we did with The Suncorp Bank .


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    Suncorp Cash Management Account savings account reviewed by Helen from Queensland

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  • GE Money credit card review

    Avoid Avoid Avoid

    1. Overall customer rating
    2. (Reviewed 16 days ago)

    I would never recommend these vultures. I forgot to update a mobile number so they hired a PRIVATE INVESTIGATOR to harass friends and family even old employers disclosing who they were and why they were chasing me (regarding financial information ...  Full review 

    I would never recommend these vultures. I forgot to update a mobile number so they hired a PRIVATE INVESTIGATOR to harass friends and family even old employers disclosing who they were and why they were chasing me (regarding financial information for GE Money) They stuffed up my interest free, They won't let me access my account because I cant prove who I am (despite all other bank accounts being accepting) They pounce and will call anytime of day or night if your payment is a day late, Their Filipino call centre lives by the too hard can't verify you sorry (end call) I WILL NEVER , NEVER recommend GE Money, LOAN SHARKS would be better.


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    GE Money credit card reviewed by Steveq from Queensland

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  • OnePath life insurance review

    Great features, services and product

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet ban...  Full review 

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet banking. Parties that can contribute to your OnePath fund can either be yourself in which one can contribute voluntarily, spouse or self employment, each, with its own referenced numbers. In addition, the employer can contribute to your fund with superannuation guarantee, salary sacrifices and employer additional contributions. The range of sub categories of OnePath superannuation fund provides these great features and much more.


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    OnePath life insurance review by Vivian from New South Wales

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Rated & Slated - best and worst revealed

  • thumbs up 8.0
    BankSA home loan review by Colleen from South Australia

    They provide excellent customer service. Any time I have question, they find out the answers and are willing to offer help with incentivised rates to help save money. The manager at local branch knows me well and is extremely helpful - the same as the lending manager

    Reviewed 6 days ago

  • thumbs up 0.0
    Bankwest home loan review by a Mozo reviewer from Western Australia

    Never ever use Bankwest! Imagine this: An existing customer earning over $200k pa, with an over paid mortgage balance, wants to buy an investment property a year ago. Good income, good serviceability, good credit rating, always have. BankWest took so long to approve the loan, (and they did eventually approve it) that the land contract expired. The purchase was cancelled by the land developer and today I could have had the keys to the new build house and sold it for a $100k profit !!! Not happy Bankwest! Then 1 year later I try to buy a property on the outskirts of Perth, It is 5 acres and has it's own sandy beach out the back. I get plenty of time from the seller to allow for Bankwest this time. I also checked with Bankwest, and their mortgage insurer QBE, if the post code is Ok for them, and yes it was, they will lend up to 95% in that area. They reject it based on it having no scheme water to the block, Well the entire postcode has no scehem water! I checked! Not happy Bankwest! Then after they had previously approved the equity draw from my home to buy the no scheme water block, they just assumed I didn't want to go ahead and declined my application to redraw, automatically without even asking! My broker said just reinstate the approval they gave before and we will finance the block without scheme water through another bank. Bankwest and QBE said no! They said they didn't like the fact my property had increased in value over the past year. I seriously hope my credit rating has not been destroyed by these idiots... Seriously readers, I work in the building game and have referred MILLIONS of dollars worth of business to Bankwest, and I should have known better. Never, never ever use Bankwest

    Reviewed 3 days ago

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