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Recent reviews that stand out from the crowd

  • Bank of Queensland

    Bank of Queensland home loan review

    Competitive Rates & great customer service

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    Lower interest rates then the leading banks, able to split loan to save on interest, very helpful and explained everything, no guess work. This bank is owner run, it is in his best interest to have a good rapport with his customers - happy custome...  Full review 

    Lower interest rates then the leading banks, able to split loan to save on interest, very helpful and explained everything, no guess work. This bank is owner run, it is in his best interest to have a good rapport with his customers - happy customers are returning customers .


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    Bank of Queensland Clear Path Variable Rate Home Loan home loan reviewed by Alyson from New South Wales

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  • Bendigo Bank

    Bendigo Bank debit card review

    Low Charges & Genuine Care

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    I have been with this bank for 53 years (before it became a recognised bank and was a building society.) I have recommended the Bendigo to many people and family members who have all had the same excellent attention and care that I have always ...  Full review 

    I have been with this bank for 53 years (before it became a recognised bank and was a building society.) I have recommended the Bendigo to many people and family members who have all had the same excellent attention and care that I have always had. You always receive the same one on one attention which ever branch you go to, and should you have a problem due to a death or illness, they are always ready with help.


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    Bendigo Bank Ultimate Everyday Account debit card reviewed by Barbara from Victoria

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  • ANZ

    ANZ credit card review

    Good Extras

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    I like the travel benefit of inclusive travel insurance, the option to pay off larger purchases at a reduced interest rate and the extended warranty. Can be frustrating that transactions can take several days to appear on my online banking.  Full review 

    I like the travel benefit of inclusive travel insurance, the option to pay off larger purchases at a reduced interest rate and the extended warranty. Can be frustrating that transactions can take several days to appear on my online banking.


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    ANZ Platinum credit card reviewed by Melonie from Queensland

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  • Victoria Teachers Mutual Bank

    Victoria Teachers Mutual Bank bank account review

    Customer service is very efficient, user friendly

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    This bank has always been there for me. When I found myself in an extremely difficult short term fix financially I was helped very promptly and was very grateful. My family are also supported by this bank.  Full review 

    This bank has always been there for me. When I found myself in an extremely difficult short term fix financially I was helped very promptly and was very grateful. My family are also supported by this bank.


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    Victoria Teachers Mutual Bank bank account reviewed by Dorothy from Victoria

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  • GE Money

    GE Money car loan review

    Terrible Financial Institution

    1. Overall customer rating
    2. (Reviewed about 7 hours ago)

    I applied for a Motor Loan online couple of days back after blocking the car I wanted to purchase. I kept calling them for two days asking for an update and only got a response saying our system is having technical issue please ring tomorrow. Fina...  Full review 

    I applied for a Motor Loan online couple of days back after blocking the car I wanted to purchase. I kept calling them for two days asking for an update and only got a response saying our system is having technical issue please ring tomorrow. Finally got hold of a consultant and after 3 calls he says "Loan has been conditionally approved at 34%". Really 34% interest for a car loan? Who pays that much for even a personal loan? After bit of discussion he says I applied for personal loan which isn't the case, the website directed all motor loans to Personal Loan area and now they say I have to apply again and wait for two days to get it processed!! Terrible service, because of their system fault, I have to let go the car I wanted and also end up paying for the cancellation charge as it was on an extended holding period. I will never go back to GE money for anything and never recommend it to people.


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    GE Money Car Loan (Fixed) car loan reviewed by Payal from South Australia

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  • Newcastle Permanent

    Newcastle Permanent savings account review

    Excellent service!

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    I have been with this building society for over 20 years. The staff are lovely, and very helpful. Internet banking has made banking very easy and efficient. Newcastle Permanent helped me to make this process very simple. Happy to continue with thi...  Full review 

    I have been with this building society for over 20 years. The staff are lovely, and very helpful. Internet banking has made banking very easy and efficient. Newcastle Permanent helped me to make this process very simple. Happy to continue with this service.


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    Newcastle Permanent Rapid Saver Account savings account reviewed by Kristy from New South Wales

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  • Australia Post

    Australia Post travel insurance review

    Exceptional value for money & easy to purchase

    1. Overall customer rating
    2. (Reviewed 13 days ago)

    It was easy to purchase and staff at Australia Post Leongatha very helpful when I asked some questions. Booklet that came with it was easy to read and the card was easy to store compared to other ones that give you heaps of paperwork. Went on a c...  Full review 

    It was easy to purchase and staff at Australia Post Leongatha very helpful when I asked some questions. Booklet that came with it was easy to read and the card was easy to store compared to other ones that give you heaps of paperwork. Went on a cruise and someone had to be airlifted off at a great expense. Was not specifically listed but came home to find out that this was covered and for only $5 per day. Covered all the things that we thought we may need.


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    Australia Post Comprehensive travel insurance reviewed by Sue from Victoria

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  • RACWA

    RACWA home insurance review

    I felt they thought of my personal safety

    1. Overall customer rating
    2. (Reviewed 14 days ago)

    My house was recently broken into with a window smashed. They quickly organised a repair person and were concerned that I was by myself and feeling insecure. They offered to stay on the line with me until help arrived.  Full review 

    My house was recently broken into with a window smashed. They quickly organised a repair person and were concerned that I was by myself and feeling insecure. They offered to stay on the line with me until help arrived.


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    RACWA home insurance review by Rowena from Western Australia

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  • RACWA

    RACWA car insurance review

    Competitive premiums, discounts & great service

    1. Overall customer rating
    2. (Reviewed 14 days ago)

    Their pricing is very competitive & we get a discount for being members of roadside assistance & extra discount for having other insurance with them like home/contents. Claims are handled promptly & lodged online. Staff easy to talk to & very hel...  Full review 

    Their pricing is very competitive & we get a discount for being members of roadside assistance & extra discount for having other insurance with them like home/contents. Claims are handled promptly & lodged online. Staff easy to talk to & very helpful on the phone. Sometimes takes a while for a call to go through but they will call you back if you leave your number. There are added discounts with associated companies with your membership.


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    RACWA car insurance reviewed by Carleen from Western Australia

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  • Commonwealth Bank

    Commonwealth Bank personal loan review

    Digging out of Debt

    1. Overall customer rating
    2. (Reviewed about 2 months ago)

    Due to supporting my spouse for the last 2 years on a below average income, I had accrued a moderate amount of debt with different institutions. We have made mistakes and now that my spouse is working we decided it was to to get back on track. ...  Full review 

    Due to supporting my spouse for the last 2 years on a below average income, I had accrued a moderate amount of debt with different institutions. We have made mistakes and now that my spouse is working we decided it was to to get back on track. After speaking to Commonwealth Bank about our finances they convinced us we could save money on a Personal loan and depending on our application could save money consolidating. What a mistake, without providing an upfront rate until we were about to sign the paper work. Now we are paying 17.40% where we were previously paying a total of about 12% and the total repayments have increased by $100 per month. Speak to independent financial councillor before consolidating debt, it doesn't always work out cheaper. Overall the product is poor but the services and customer service is great (and their sales staff are very persuasive). No hard feelings, just beware.


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    Commonwealth Bank Unsecured Personal Loan personal loan reviewed by Zachary from Queensland

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  • Heritage Bank

    Heritage Bank term deposit review

    Easy access to funds & service

    1. Overall customer rating
    2. (Reviewed 2 months ago)

    They made it easy to break the deposit when we needed to access these funds in an emergency & didn't make us feel like it was a bad thing to access our money like other providers have. They're always happy to help & made you feel like they appreci...  Full review 

    They made it easy to break the deposit when we needed to access these funds in an emergency & didn't make us feel like it was a bad thing to access our money like other providers have. They're always happy to help & made you feel like they appreciate that the service they offered was there for your benefit, not for them to make money off us. Really really appreciated this.


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    Heritage Bank Term Deposit reviewed by Maria from Queensland

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  • OnePath

    OnePath life insurance review

    Great features, services and product

    1. Overall customer rating
    2. (Reviewed about 1 year ago)

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet ban...  Full review 

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet banking. Parties that can contribute to your OnePath fund can either be yourself in which one can contribute voluntarily, spouse or self employment, each, with its own referenced numbers. In addition, the employer can contribute to your fund with superannuation guarantee, salary sacrifices and employer additional contributions. The range of sub categories of OnePath superannuation fund provides these great features and much more.


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    OnePath life insurance review by Vivian from New South Wales

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Rated & Slated - best and worst revealed

  • thumbs up 10.0
    Bendigo Bank savings account review by Andre from Victoria

    I've been with Bendigo Bank now for about 5 years and the services offered and the staff have been outstanding. I have a savings account and my car insurance via Bendigo and I couldn't be happier.

    Reviewed about 4 hours ago

  • thumbs up 5.0
    NRMA QLD car insurance review by Trent from Queensland

    After the 2014 hail storms, they have not been overly supportive of our claims. My partner's car was later written off via a T-bone accident and her excess was charged twice covering each claim separately. They also lacked follow through and took days of chasing to action the claim and get the car assessed.

    Reviewed 13 days ago

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