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Recent reviews that stand out from the crowd

  • Heritage Bank

    Heritage Bank home loan review

    Great features & excellent customer service.

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Being a first home owner I found Heritage to be fabulous. All of their services were explained to me in plain English, I was given things to watch out for during the buying process and helpful hints for the future. We got an amazing rate on a fixe...  Full review 

    Being a first home owner I found Heritage to be fabulous. All of their services were explained to me in plain English, I was given things to watch out for during the buying process and helpful hints for the future. We got an amazing rate on a fixed loan that allows us to put in as many extra payments as we want and can use the redraw facility as needed. We love that we know what we will be paying for the next five and can speak to a real person when we need to.


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    Heritage Bank Fixed Loan home loan reviewed by Kate from Queensland

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  • NAB

    NAB bank account review

    Competitive banking made easy with NAB

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    My past experience with personal banking included exuberant fees, time consuming and far from hassle free access to my funds. National Australia Bank can only be described as a breath of fresh air. I am able to transfer funds freely, access my mon...  Full review 

    My past experience with personal banking included exuberant fees, time consuming and far from hassle free access to my funds. National Australia Bank can only be described as a breath of fresh air. I am able to transfer funds freely, access my money without concern that my account will be depleted with transaction fees, and most importantly convenient access. The customer service is always prompt, extremely friendly and helpful. I was recently withdrawing funds for a new car and was offered, with no pressure for assistance in setting up insurance for my new car. I can only recommend them at this time!


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    NAB Classic Banking Account bank account reviewed by Natasha from Queensland

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  • ANZ

    ANZ credit card review

    Personal service and transparent transactions

    1. Overall customer rating
    2. (Reviewed about 7 hours ago)

    When I was building my house the ANZ bank went over and beyond all other banks to offer me the best interest and conditions. As it wasn't a straight forward loan, they accommodated the fact that it would only be a separate house when it was finish...  Full review 

    When I was building my house the ANZ bank went over and beyond all other banks to offer me the best interest and conditions. As it wasn't a straight forward loan, they accommodated the fact that it would only be a separate house when it was finished and on its own title. In all my dealings with them, I have had the feeling that each bank officer has been dealing with me as a concerned friend. They helped me sort out my mothers estate, found missing money from a long unused travel card, gave me money in a strange city when I arrived without my wallet. I have a financial advisor with them now and he seems to have my welfare as a priority. He gives me good advice, helps me with forms and in general is like a trusted friend. I have never regretted my alliance with this bank.


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    ANZ credit card reviewed by Patricia from Victoria

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  • Teachers Mutual Bank

    Teachers Mutual Bank debit card review

    Quick, efficient, friendly and no long queues!

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    The Teacher Mutual Bank is outstanding. It is an easily accessible venue peopled with personable and efficient staff. You can move seamlessly from one department to another. A large open and friendly atmosphere greets you and anything from travel ...  Full review 

    The Teacher Mutual Bank is outstanding. It is an easily accessible venue peopled with personable and efficient staff. You can move seamlessly from one department to another. A large open and friendly atmosphere greets you and anything from travel enquiries, foreign exchange, loans or general account enquiries are dealt with speed and care. As my children grew up and began to travel I knew that any urgent money transfers and other issues would be dealt with promptly and with real concern. I can find no fault with this institution. Phone and email contact is fast, friendly and straight-forward even when you make email queries form Bolivia.


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    Teachers Mutual Bank debit card reviewed by Judy from New South Wales

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  • Heritage Bank

    Heritage Bank term deposit review

    Easy access to funds & service

    1. Overall customer rating
    2. (Reviewed 11 days ago)

    They made it easy to break the deposit when we needed to access these funds in an emergency & didn't make us feel like it was a bad thing to access our money like other providers have. They're always happy to help & made you feel like they appreci...  Full review 

    They made it easy to break the deposit when we needed to access these funds in an emergency & didn't make us feel like it was a bad thing to access our money like other providers have. They're always happy to help & made you feel like they appreciate that the service they offered was there for your benefit, not for them to make money off us. Really really appreciated this.


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    Heritage Bank Term Deposit reviewed by Maria from Queensland

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  • NAB

    NAB savings account review

    Easy set up, fee free good introductory rate.

    1. Overall customer rating
    2. (Reviewed 11 days ago)

    There are no fees involved with this account. It is extremely easy to set up online and their online banking is easy to use. They also have a mobile phone app that works with both iphone, android and windows phones. The app is not particularly goo...  Full review 

    There are no fees involved with this account. It is extremely easy to set up online and their online banking is easy to use. They also have a mobile phone app that works with both iphone, android and windows phones. The app is not particularly good and it doesn't really compare to the ease of use that the Commonwealth banking app employs. The introductory interest rates associated with this account are excellent! The only negative about the interest rates are that they are not ongoing and there's no special bonus for 'good' savers. Other bank accounts offer rewards, such as cash, for depositing a certain amount each month and so forth but there are none of those rewards in this account. The major benefits of having this account are its easy to set up, there are no fees, no minimum deposits to make and the online banking feature is never down for maintenance. They have good customer service in branches and the tellers are always polite and professional. The downside of this account is that the mobile app is cumbersome and there are no specials or bonuses to reward you for saving.


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    NAB Reward Saver savings account reviewed by Fiona from Victoria

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  • BankSA

    BankSA personal loan review

    Competitive rates, wonderful customer service

    1. Overall customer rating
    2. (Reviewed 11 days ago)

    I liked Bank SA because the interest rate for my personal loan was very competitive, as a matter of fact it was the lowest interest rate I found among other banks including People's Choice who are known to be very competitive with interest rates. ...  Full review 

    I liked Bank SA because the interest rate for my personal loan was very competitive, as a matter of fact it was the lowest interest rate I found among other banks including People's Choice who are known to be very competitive with interest rates. The customer service is wonderful, they are very helpful and understanding to the customers needs and very flexible when it comes to the repayments which is handy for those who like to budget! The only con I can think of is re-financing the loan (to get more out), i did this and it was more difficult than expected but none the less they got the job done for me.


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    BankSA personal loan reviewed by Rodger from South Australia

    1 person found this review helpful – do you? Yes flag

  • AAMI

    AAMI car insurance review

    Price good, BUT........................!

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    Love that AAMI is very competitive in price! Unfortunately......... The reason for my 2 claims in 3 weeks was a result of my car being sent to the 'lowest' bidder where my car was not fixed properly and resulted in me stalling in the middle of tra...  Full review 

    Love that AAMI is very competitive in price! Unfortunately......... The reason for my 2 claims in 3 weeks was a result of my car being sent to the 'lowest' bidder where my car was not fixed properly and resulted in me stalling in the middle of traffic lights and writing my car off! This was the same day I just got it back from being 'fixed'! Should have realised something was wrong when I picked my car up and the seatbelt fell off as soon as I sat down!!? If AAMI allowed 3 quotes from our choice of panel beater instead of giving the car to the 'lowest bidder' they would receive 10/10, unfortunately I only give 5/10 for this reason!


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    AAMI car insurance reviewed by Renee

    1 person found this review helpful – do you? Yes flag

  • St.George

    St.George car loan review

    Frightening and medieval car loan

    1. Overall customer rating
    2. (Reviewed about 1 month ago)

    The St George car loans taken out through car dealers are woeful. Even the car salesman said 'if you want to check your loan balance - go through us, it easier'. Hardly a ringing endorsement. You are given no log in for an online account, sent no ...  Full review 

    The St George car loans taken out through car dealers are woeful. Even the car salesman said 'if you want to check your loan balance - go through us, it easier'. Hardly a ringing endorsement. You are given no log in for an online account, sent no paperwork by the bank and generally kept in the dark. Here's the best bit...if you don't pay out the loan before a certain date you are liable for an exorbitant pay out fee. And when you do pay it out you have to demand a pay out acknowledgement! Like St George himself, this loan belongs in the Dark Ages. Avoid like the plague.


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    St.George Car Loan car loan reviewed by Stephen from Queensland

    1 person found this review helpful – do you? Yes flag

  • Suncorp

    Suncorp home insurance review

    Expensive insurance, but worth it at claim process

    1. Overall customer rating
    2. (Reviewed 3 months ago)

    Insurance is extremely high, although when broken into, the claim process was excellent. I also enjoy the convenience of the mobile app for transfers, bills etc.  Full review 

    Insurance is extremely high, although when broken into, the claim process was excellent. I also enjoy the convenience of the mobile app for transfers, bills etc.


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    Suncorp Classic Home Insurance home insurance reviewed by Kylie from Queensland

    3 people found this review helpful – do you? Yes flag

  • InsureandGo

    InsureandGo travel insurance review

    Simple to sign up, simple to make a claim

    1. Overall customer rating
    2. (Reviewed 4 months ago)

    Simple to buy online, and easy to understand what was included. When our rental car was scratched in Germany, they made processing our claim quick and easy. I was assigned a contact person after my first call and she helped each step of the way. I...  Full review 

    Simple to buy online, and easy to understand what was included. When our rental car was scratched in Germany, they made processing our claim quick and easy. I was assigned a contact person after my first call and she helped each step of the way. InsureandGo and you really can insure and go!


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    InsureandGo One trip - Bare Essentials travel insurance reviewed by Alison from South Australia

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  • OnePath

    OnePath life insurance review

    Great features, services and product

    1. Overall customer rating
    2. (Reviewed 11 months ago)

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet ban...  Full review 

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet banking. Parties that can contribute to your OnePath fund can either be yourself in which one can contribute voluntarily, spouse or self employment, each, with its own referenced numbers. In addition, the employer can contribute to your fund with superannuation guarantee, salary sacrifices and employer additional contributions. The range of sub categories of OnePath superannuation fund provides these great features and much more.


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    OnePath life insurance review by Vivian from New South Wales

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Rated & Slated - best and worst revealed

  • thumbs up 9.0
    ING DIRECT bank account review by Vanessa from New South Wales

    In today's market we constantly hear the 'big' banks are making serous profit and charging their customers for everything. ING Direct are different. They look after their customers and regularly review their products by checking with their customers on their satisfaction. They have various savings option with well designed programs to help you save more money. It's even more of a bonus when you have your home loan with them as well. I've been with them for many years and not once have I had any complaint, gripe or disappointment. I'm one happy customer!

    Reviewed about 2 hours ago

  • thumbs up 0.0
    Suncorp home loan review by Fev from Victoria

    Suncorp has been terrible, it took them 9 days to approve my land loan knowing settlement is a few weeks away. They just keep lying, they said within 4 days I will have an approval done, then they wanted 2 more days, then 2 days later they approve it. Now they have not looked at my paper work to get it for settlement which is 2 days away and no one can give me an answer. All they do is lie, now it's going to cost me money everyday they are over.

    Reviewed 18 days ago

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