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  • AAMI

    AAMI car insurance review

    Great service for renewals and claims

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    I renewed my policy by phone this month and the AAMI operator looked up my details and said 'we can save you some money here'! And by a few small policy adjustments, she was able to save me a very substantial sum. The changes involved: - A rev...  Full review 

    I renewed my policy by phone this month and the AAMI operator looked up my details and said 'we can save you some money here'! And by a few small policy adjustments, she was able to save me a very substantial sum. The changes involved: - A review of the market value of the vehicle to a realistic current value. - Reducing the number of nominated drivers Simple things really, but things that should be flagged as cost savers to anyone renewing a policy!


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    AAMI car insurance reviewed by Mike from New South Wales

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  • ING DIRECT

    ING DIRECT debit card review

    Best foreign ATM fee and awesome 2% payback

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    ING has the best debit card for withdrawing cash from a foreign ATM in another country. The fee is $2.50 per withdrawal and very advantageous exchange rates. At home I always Paywave to earn 2% pay back from ING- awesome, no other bank does this. ...  Full review 

    ING has the best debit card for withdrawing cash from a foreign ATM in another country. The fee is $2.50 per withdrawal and very advantageous exchange rates. At home I always Paywave to earn 2% pay back from ING- awesome, no other bank does this. Only disadvantage is they do not have branches, but it can all be done online or at a post office.


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    ING DIRECT Orange Everyday debit card reviewed by Doug from Western Australia

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  • loans.com.au

    loans.com.au personal loan review

    Exceptional service and excellent customer service

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    We didn't encounter pros and cons during the process of our loan approval and settlement. Staff were amazing, promptly returned phone calls and emails were reliable, strong initiative, focused on our needs. Staff were exceptionally thorough in ex...  Full review 

    We didn't encounter pros and cons during the process of our loan approval and settlement. Staff were amazing, promptly returned phone calls and emails were reliable, strong initiative, focused on our needs. Staff were exceptionally thorough in executing all procedures to required timeframes. We felt supported during a difficult time in our lives.


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    loans.com.au personal loan reviewed by Patricia from New South Wales

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  • Westpac

    Westpac credit card review

    Great customer service, fantastic low rates.

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    My Westpac branch was very helpful during the application of my low rate credit card. Being a single parent and a student I am border-line when it come to credit ratings and I was nearly not granted approval. The manager of the branch was very sup...  Full review 

    My Westpac branch was very helpful during the application of my low rate credit card. Being a single parent and a student I am border-line when it come to credit ratings and I was nearly not granted approval. The manager of the branch was very supportive though; he could see that in my case I am very responsible and could easily manage the maximum repayments. He could also see that having the low rate credit card would benefit me not only with managing those more expensive purchases but also with increasing my credit rating. I am very happy with Westpac. Obviously with the personal service from my local branch but also with their phone and online banking. My only complaint would be that I wish there was either a branch or an ATM closer to where I live.


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    Westpac Low Rate credit card reviewed by Melissa from Western Australia

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  • UBank

    UBank home loan review

    An absolute disgrace. Don't do it.

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    I refinanced my home loan with UBank. The application process was quick enough, as I have a good salary and a safe job with a big employer. (Nevertheless, I was still asked to provide a signed statement explaining why I had a $30 arrears on my cou...  Full review 

    I refinanced my home loan with UBank. The application process was quick enough, as I have a good salary and a safe job with a big employer. (Nevertheless, I was still asked to provide a signed statement explaining why I had a $30 arrears on my council bill!) After settlement, it turned out that somehow I now owed approx $9000 more to UBank than what I had owed to my previous bank! I had no idea how that happened. No sign of the extra money anywhere! I was overseas at the time, and took me an enormous amount of international phone calls and emails and stress to track down what happened. UBank customer service was an absolute disgrace, they did not even appear to read my emails when I tried to inquire about the situation. They just responded to me with absolute gibberish, obviously cut-and-pasted together from existing email templates. I changed banks because of the lower rates offered by UBank, and now I regret it deeply. I guess now I am stuck with them for a while, as it is so expensive and troublesome to change. I will leave as soon as it makes financial sense. (ps - needless to say, the gift card never arrived).


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    UBank UHomeLoan - Refinance home loan reviewed by Marianna from New South Wales

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  • St.George

    St.George car loan review

    Great rates

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    I recently took out a car loan with St George's bank. I received the best lowest interest rate compared with all the other competitors. My loan was approved almost immediately and the fees, rates, charges and all other options were all explained. ...  Full review 

    I recently took out a car loan with St George's bank. I received the best lowest interest rate compared with all the other competitors. My loan was approved almost immediately and the fees, rates, charges and all other options were all explained. One downfall of the loan was that if I wanted to pay my loan out early, there would be a fee of $15.00 for each month of the remainder of the loan, but other than that all was pretty good. Staff and customer service was awesome and every query and question I asked was answered in full detail. My experience over all with St George's Bank was a 10 out of 10 and I would recommend them to friends and family.


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    St.George Car Loan car loan reviewed by Leann from Victoria

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  • People's Choice Credit Union

    People's Choice Credit Union savings account review

    Great for youngens who can't afford fees

    1. Overall customer rating
    2. (Reviewed 20 days ago)

    I have been with People's Choice since I started banking. I'm glad they changed their name from Savings and Loans to People's Choice, because they really are just that. As far as banks go I have never had an issue with them and their phone/in ...  Full review 

    I have been with People's Choice since I started banking. I'm glad they changed their name from Savings and Loans to People's Choice, because they really are just that. As far as banks go I have never had an issue with them and their phone/in person support is flawless. Their recruitment needs a pat on the back as I have never encountered a grumpy worker. As far as fees and all that mumbo jumbo, as a 19 year old student I compare their accounts to many other banks and their accounts offer heaps of incentive to save with basically 0 fees. All in all I'm 100% happy with my bank and will not be changing anytime soon. Look at my smile :). 10/10 and well done to People's Choice!


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    People's Choice Credit Union Online Saver savings account reviewed by Jack from South Australia

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  • InsureandGo

    InsureandGo travel insurance review

    Simple to sign up, simple to make a claim

    1. Overall customer rating
    2. (Reviewed 28 days ago)

    Simple to buy online, and easy to understand what was included. When our rental car was scratched in Germany, they made processing our claim quick and easy. I was assigned a contact person after my first call and she helped each step of the way. I...  Full review 

    Simple to buy online, and easy to understand what was included. When our rental car was scratched in Germany, they made processing our claim quick and easy. I was assigned a contact person after my first call and she helped each step of the way. InsureandGo and you really can insure and go!


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    InsureandGo One trip - Bare Essentials travel insurance reviewed by Alison from South Australia

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  • Bankwest

    Bankwest bank account review

    Free and effortless Qantas frequent flyer points!

    1. Overall customer rating
    2. (Reviewed about 2 months ago)

    I recently opened a Bankwest Qantas transaction account. I do collect Qantas frequent flyer points and have had many free flights. But until this account came along, you could only get indirect frequent flyer points by charging to the appropriate ...  Full review 

    I recently opened a Bankwest Qantas transaction account. I do collect Qantas frequent flyer points and have had many free flights. But until this account came along, you could only get indirect frequent flyer points by charging to the appropriate Qantas credit card or spending more than $30 at retailers who offer the Everyday Rewards card. Now I get points for every EFTPOS purchase made on this account and no interest charges. I also get points on the balance in my account. A free and effortless way to earn Qantas frequent flyer points.


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    Bankwest bank account reviewed by Lilly from Queensland

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  • ING DIRECT

    ING DIRECT term deposit review

    An awesome bank, special bonus & no account fees!

    1. Overall customer rating
    2. (Reviewed 2 months ago)

    ING has provided the most competitive rates I've seen in today's markets. My term deposit earns a higher rate than other banks and ING offer a loyalty bonus of .1% on top of the current interest rate when I renew my deposit. I chose a term of 180 ...  Full review 

    ING has provided the most competitive rates I've seen in today's markets. My term deposit earns a higher rate than other banks and ING offer a loyalty bonus of .1% on top of the current interest rate when I renew my deposit. I chose a term of 180 days with ING and other banks were asking to commit to at least 2 years for the same rate. No bank fees or admin fees ever - such an awesome bank. Only bonus' and special promotions for their customers :)


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    ING DIRECT Term Deposit reviewed by Carmel from Queensland

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  • NRMA

    NRMA home insurance review

    Understanding, helpful and wonderful!

    1. Overall customer rating
    2. (Reviewed 2 months ago)

    Great customer service and very helpful when our home was broken into recently. The claim was made easily and quickly over the phone, and a voucher was given to replace my items for new. Very helpful and they even arranged for my stolen GPS to be ...  Full review 

    Great customer service and very helpful when our home was broken into recently. The claim was made easily and quickly over the phone, and a voucher was given to replace my items for new. Very helpful and they even arranged for my stolen GPS to be replaced with a brand new one delivered to my door! A lot of items were replaced new, and delivered to me which saved me a lot of time running around with two very young children in tow. They have competitive rates and I was covered for everything under the sun in my policy. Their customer service is wonderful, very helpful and informative and it wasn't a bother to them with me ringing back several times for more information etc. I had a distressing home break in whilst I was at home sleeping and my two young daughters sleeping just steps away from where the robbers were inside my house. It was heartbreaking and NRMA were so understanding and lovely, the process made things a lot easier for me. I would highly recommend them.


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    NRMA home insurance review by Shelley from Queensland

    2 people found this review helpful – do you? Yes flag

  • OnePath

    OnePath life insurance review

    Great features, services and product

    1. Overall customer rating
    2. (Reviewed 7 months ago)

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet ban...  Full review 

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet banking. Parties that can contribute to your OnePath fund can either be yourself in which one can contribute voluntarily, spouse or self employment, each, with its own referenced numbers. In addition, the employer can contribute to your fund with superannuation guarantee, salary sacrifices and employer additional contributions. The range of sub categories of OnePath superannuation fund provides these great features and much more.


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    OnePath life insurance review by Vivian from New South Wales

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Rated & Slated - best and worst revealed

  • thumbs up 10.0

    Offer products and services to meet your needs. Call you every so often to make an appointment to discuss/review if you have the right products and services for your needs. Great customer service, always willing to help with your queries.

    Reviewed 38 minutes ago

  • thumbs up 2.0
    Newcastle Permanent savings account review by Amie from New South Wales

    Excess transaction fees are incredibly high as are their dishonour fees. Not helpful at all in suggesting accounts that would be more suited to our lifestyle.

    Reviewed about 1 hour ago

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