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Recent reviews that stand out from the crowd

  • Coles

    Coles car insurance review

    Easy switch-over and kept their "price promise".

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    Although I have only recently changed my car insurance policy over to Coles, so haven't had extensive dealings with them, I was able to take advantage of a great price. I got comparable comprehensive cover to the already significantly discounted o...  Full review 

    Although I have only recently changed my car insurance policy over to Coles, so haven't had extensive dealings with them, I was able to take advantage of a great price. I got comparable comprehensive cover to the already significantly discounted one I previously held, AND they still honoured their offer to beat that price by $100! The only downside I can mention is that not all terms relevant to that promotion were immediately/easily apparent on their quote website, so it was still necessary to call and speak with them, but that was of little consequence. I generally find one ends up doing that when buying insurance anyway. It was all arranged quickly and with little fuss. Great experience overall (so far...).


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    Coles Comprehensive Car Insurance car insurance reviewed by Sarah from Queensland

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  • People's Choice Credit Union

    People's Choice Credit Union car loan review

    Be careful of the insurance extras

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    The loan itself was great, nearly everything was explained in detail. We could pay it out quicker with no penalties, BUT with the loan insurance we were not told this time that even if we paid out the loan early we would not receive back the prop...  Full review 

    The loan itself was great, nearly everything was explained in detail. We could pay it out quicker with no penalties, BUT with the loan insurance we were not told this time that even if we paid out the loan early we would not receive back the proportion of insurance that wasn't used. With past loans we have paid out early with them, we have always received our unused insurance in cash form. Now they keep the unused portion of insurance just in case you take a loan out in the next 12 months???? Sorry, but that's my money. Insurance is not cheap and why should they get to keep it when it when the loan is paid out. I won't be using them for a car loan ever again, and will definitely do my research first. FYI we paid out the load in half the time so presumed we would get about $1800 back from insurance.


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    People's Choice Credit Union Unsecured Personal Loan car loan reviewed by Janine from South Australia

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    A listening bank!

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    CBA actually listened to my requirements (unlike a couple of their competitors) in relation to linking this product to others and were able to tailor a package to suit my needs. Agreements and all accounts set up within days of initial enquiry (in...  Full review 

    CBA actually listened to my requirements (unlike a couple of their competitors) in relation to linking this product to others and were able to tailor a package to suit my needs. Agreements and all accounts set up within days of initial enquiry (including home visit) and the experience has been smooth sailing since - phenomenal!


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    Commonwealth Bank Complete Access bank account reviewed by Richard from Victoria

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  • Suncorp

    Suncorp savings account review

    Less talk, more walk with Suncorp!

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    Very efficient online banking experience as well as positive customer service when going into the branch at Inala. All the staff are cheerful and helpful.  Full review 

    Very efficient online banking experience as well as positive customer service when going into the branch at Inala. All the staff are cheerful and helpful.


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    Suncorp Everyday Options Sub-account savings account reviewed by Hilisha from Queensland

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  • ME Bank

    ME Bank home loan review

    Competitve interest rates & poor customer service

    1. Overall customer rating
    2. (Reviewed 10 days ago)

    ME Bank are a second tier regional bank based in Melbourne. Their online banking platform is very old school and clunky to use. While ME Bank offer very competitive home loan interest rates, they do not offer the same flexible feature like ...  Full review 

    ME Bank are a second tier regional bank based in Melbourne. Their online banking platform is very old school and clunky to use. While ME Bank offer very competitive home loan interest rates, they do not offer the same flexible feature like weekly/fortnightly repayments for interest only loan as offered by the major banks. ME Bank used mobile lending consultants for their home loan products. From my experience these mobile lenders have large territories to service and are over worked. This leads to errors and less than excellent customer service.


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    ME Bank home loan reviewed by Paul from New South Wales

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  • NAB

    NAB debit card review

    Left without funds on Visa Debit

    1. Overall customer rating
    2. (Reviewed 10 days ago)

    I find it abhorrent that this bank can just let random merchants from overseas debit your account, taking it overdrawn and leaving the customer without funds for up to 45 days. Especially when the customer clearly didn't authorise the transaction ...  Full review 

    I find it abhorrent that this bank can just let random merchants from overseas debit your account, taking it overdrawn and leaving the customer without funds for up to 45 days. Especially when the customer clearly didn't authorise the transaction and has no idea who the merchant is!! So after you initially phone them to dispute the transaction, then you have to wait to receive their documentation in the mail, requiring my signature to again authorise them to dispute transaction. Then you have to send that back to them with no postage paid envelope...And now I'm still waiting to get my money back...Grrrr...The only upside is they don't charge you an overdrawn fee!


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    NAB debit card reviewed by Nicky from New South Wales

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  • ANZ

    ANZ personal loan review

    Great bank

    1. Overall customer rating
    2. (Reviewed 10 days ago)

    Great bank. Allow us to overdraw accounts and will not harass us with phone calls etc. Smart banking, they know there is regular money going into the account so will allow a temporary overdraft.  Full review 

    Great bank. Allow us to overdraw accounts and will not harass us with phone calls etc. Smart banking, they know there is regular money going into the account so will allow a temporary overdraft.


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    ANZ personal loan reviewed by Kristie from New South Wales

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  • ANZ

    ANZ credit card review

    Good Extras

    1. Overall customer rating
    2. (Reviewed 15 days ago)

    I like the travel benefit of inclusive travel insurance, the option to pay off larger purchases at a reduced interest rate and the extended warranty. Can be frustrating that transactions can take several days to appear on my online banking.  Full review 

    I like the travel benefit of inclusive travel insurance, the option to pay off larger purchases at a reduced interest rate and the extended warranty. Can be frustrating that transactions can take several days to appear on my online banking.


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    ANZ Platinum credit card reviewed by Melonie from Queensland

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  • Australia Post

    Australia Post travel insurance review

    Exceptional value for money & easy to purchase

    1. Overall customer rating
    2. (Reviewed 28 days ago)

    It was easy to purchase and staff at Australia Post Leongatha very helpful when I asked some questions. Booklet that came with it was easy to read and the card was easy to store compared to other ones that give you heaps of paperwork. Went on a c...  Full review 

    It was easy to purchase and staff at Australia Post Leongatha very helpful when I asked some questions. Booklet that came with it was easy to read and the card was easy to store compared to other ones that give you heaps of paperwork. Went on a cruise and someone had to be airlifted off at a great expense. Was not specifically listed but came home to find out that this was covered and for only $5 per day. Covered all the things that we thought we may need.


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    Australia Post Comprehensive travel insurance reviewed by Sue from Victoria

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  • RACWA

    RACWA home insurance review

    I felt they thought of my personal safety

    1. Overall customer rating
    2. (Reviewed 29 days ago)

    My house was recently broken into with a window smashed. They quickly organised a repair person and were concerned that I was by myself and feeling insecure. They offered to stay on the line with me until help arrived.  Full review 

    My house was recently broken into with a window smashed. They quickly organised a repair person and were concerned that I was by myself and feeling insecure. They offered to stay on the line with me until help arrived.


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    RACWA home insurance review by Rowena from Western Australia

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  • Heritage Bank

    Heritage Bank term deposit review

    Easy access to funds & service

    1. Overall customer rating
    2. (Reviewed 3 months ago)

    They made it easy to break the deposit when we needed to access these funds in an emergency & didn't make us feel like it was a bad thing to access our money like other providers have. They're always happy to help & made you feel like they appreci...  Full review 

    They made it easy to break the deposit when we needed to access these funds in an emergency & didn't make us feel like it was a bad thing to access our money like other providers have. They're always happy to help & made you feel like they appreciate that the service they offered was there for your benefit, not for them to make money off us. Really really appreciated this.


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    Heritage Bank Term Deposit reviewed by Maria from Queensland

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  • OnePath

    OnePath life insurance review

    Great features, services and product

    1. Overall customer rating
    2. (Reviewed about 1 year ago)

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet ban...  Full review 

    Very thorough and well catered for superannuation fund in terms of the services offered. A great feature offered by OnePath is multiple contributions where there is a range of parties that can contribute to the fun, by either BPay or internet banking. Parties that can contribute to your OnePath fund can either be yourself in which one can contribute voluntarily, spouse or self employment, each, with its own referenced numbers. In addition, the employer can contribute to your fund with superannuation guarantee, salary sacrifices and employer additional contributions. The range of sub categories of OnePath superannuation fund provides these great features and much more.


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    OnePath life insurance review by Vivian from New South Wales

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Rated & Slated - best and worst revealed

  • thumbs up 9.0
    AAMI travel insurance review by Sharon from Northern Territory

    AAMI have provided professional, timely and appropriate insurance support each time I have travelled overseas. I have recommended AAMI to many of my friends and associates. I have experienced prompt responses from AAMI staff each time I have had queries regarding my cover.

    Reviewed 7 days ago

  • thumbs up 0.0
    Bankwest credit card review by Rick from Victoria

    I have my business account and personal savings account with Bankwest and applied for a Zero Mastercard Platinum recently. The application process was so long, drawn out and botched that I will now move all my banking elsewhere. Call centre staff are flippant and rude, store staff don't have a clue what they are talking about, and online communication is inconsistent and incomplete. An utter waste of time. There are many other more helpful alternatives who respect their customers far more than Bankwest appear to in my experience.

    Reviewed 7 days ago

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