Savings account reviews

Read the latest savings account reviews from the Mozo community. Thousands of Australians have reviewed their savings institution to give you the inside story on everything from interest rates to convenience.

Can we help you to refine your reviews search?

Popular review categories:

Search reviews by:

Just researching? Compare all savings accounts or check out our savings account guides

Write a review

Recent savings account reviews

Sort reviews by: date | helpful vote | thumbs up | thumbs down
  • ANZ

    ANZ savings account review

    Sexist, agist policies

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    They have no rural branches. Internet banking does not work for me, I have trouble all the time and I get a lot of misinformation from staff. Single mothers are discriminated against. There was a time we could get personal loans and home loans, n...  Full review 

    They have no rural branches. Internet banking does not work for me, I have trouble all the time and I get a lot of misinformation from staff. Single mothers are discriminated against. There was a time we could get personal loans and home loans, now we can't unless employed which is near impossible when we're older and live in rural Victoria.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    ANZ savings account reviewed by Phillipa from Victoria

    Was this review helpful? Yes flag

  • NAB

    NAB savings account review

    Competitive and amazing interest rates!

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    Very competitive interest rates compared to other major banks. The customer service approach is fantastic and I always get fast, friendly advice on any queries I have. Excellent team members working to better their customer experience!  Full review 

    Very competitive interest rates compared to other major banks. The customer service approach is fantastic and I always get fast, friendly advice on any queries I have. Excellent team members working to better their customer experience!


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    NAB savings account reviewed by Scarlet from Western Australia

    Was this review helpful? Yes flag

  • CUA

    CUA savings account review

    Good bank, convenient and reliable

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    Always willing to help solve problems when needed, online banking is a great tool, saves having to visit branch as frequently.  Full review 

    Always willing to help solve problems when needed, online banking is a great tool, saves having to visit branch as frequently.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    CUA savings account reviewed by Belinda

    Was this review helpful? Yes flag

  • Commonwealth Bank

    Commonwealth Bank savings account review

    The bank you can trust to be there

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    Been banking with Commonwealth Bank all my life. They are always willing to help under any circumstances. Always there 24/7 via phone or internet banking. Their friendly customer service & option selection are also a big factor in their company.  Full review 

    Been banking with Commonwealth Bank all my life. They are always willing to help under any circumstances. Always there 24/7 via phone or internet banking. Their friendly customer service & option selection are also a big factor in their company.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Commonwealth Bank savings account reviewed by Marir

    Was this review helpful? Yes flag

  • Westpac

    Westpac savings account review

    Service

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Sometimes hard to get hold of, but the customer service is great. Could do with simpler Internet bank, but over all not bad.  Full review 

    Sometimes hard to get hold of, but the customer service is great. Could do with simpler Internet bank, but over all not bad.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Westpac savings account reviewed by Nathan

    Was this review helpful? Yes flag

  • ANZ

    ANZ savings account review

    High fees

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Overcharge way too much for overdraft, I'm always the last to receive my pay. Fees are high, draft fees high, need to be better with letting long term customers get debit or credit cards.  Full review 

    Overcharge way too much for overdraft, I'm always the last to receive my pay. Fees are high, draft fees high, need to be better with letting long term customers get debit or credit cards.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    ANZ savings account reviewed by Casey

    Was this review helpful? Yes flag

  • Commonwealth Bank

    Commonwealth Bank savings account review

    Lack of ongoing customer service, not competitive

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    My loyalty began with the Commonwealth Dollarmites who rewarded my savings with little tin money boxes and my first bank pocketbook. Whilst my funds are safe and accessible, I have had little contact from the institution since I and my Dolomites...  Full review 

    My loyalty began with the Commonwealth Dollarmites who rewarded my savings with little tin money boxes and my first bank pocketbook. Whilst my funds are safe and accessible, I have had little contact from the institution since I and my Dolomites graduated. My interest rate is not Australia's leading and the Commonwealth does not contact me to encourage me to explore term deposit options or greater rewards accounts. My money sits happily but my spare change runs the block challenging the other big 3 (and a few little upstarts) to reward it with a bigger trophy.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Commonwealth Bank savings account reviewed by Linda from New South Wales

    Was this review helpful? Yes flag

  • ING DIRECT

    ING DIRECT savings account review

    Excellent customer service and easy banking

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Great savings account. No monthly account keeping fee and 3% back when Paypass was used. Easy to talk with customer service consultants who were all prompt, efficient and welcoming.  Full review 

    Great savings account. No monthly account keeping fee and 3% back when Paypass was used. Easy to talk with customer service consultants who were all prompt, efficient and welcoming.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    ING DIRECT savings account reviewed by Puspa from Tasmania

    Was this review helpful? Yes flag

  • Suncorp

    Suncorp savings account review

    The best customer service ever

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    They have good rates, they cover me if i go overdrawn and they look after me with no monthly fees as I am a pensioner. The best customer service ever.  Full review 

    They have good rates, they cover me if i go overdrawn and they look after me with no monthly fees as I am a pensioner. The best customer service ever.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Suncorp savings account reviewed by Donna from Queensland

    Was this review helpful? Yes flag

  • Commonwealth Bank

    Commonwealth Bank savings account review

    Great service

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Love the service, will continue the rest of my life.  Full review 

    Love the service, will continue the rest of my life.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Commonwealth Bank savings account reviewed by Bonnie from Western Australia

    Was this review helpful? Yes flag

  • NAB

    NAB savings account review

    Inconvenience

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    My card had fraudulent money credited to it by a third party. My account has since been blocked and temporarily unavailable.  Full review 

    My card had fraudulent money credited to it by a third party. My account has since been blocked and temporarily unavailable.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    NAB savings account reviewed by Danyell

    Was this review helpful? Yes flag

  • Greater Building Society

    Greater Building Society savings account review

    Community based banking and great customer service

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    I like them because I feel like they are all about helping the community, not making profits. I switched from another bank and the only thing I don't like is that my new card doesn't have Pay Wave, which my old card with my old bank did. And it ca...  Full review 

    I like them because I feel like they are all about helping the community, not making profits. I switched from another bank and the only thing I don't like is that my new card doesn't have Pay Wave, which my old card with my old bank did. And it can be hard to find ATMs.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Greater Building Society savings account reviewed by Kathryn from New South Wales

    Was this review helpful? Yes flag

  • Greater Building Society

    Greater Building Society savings account review

    Great no-fee transaction account

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Great no-fee savings account, easy access to my money.  Full review 

    Great no-fee savings account, easy access to my money.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Greater Building Society savings account reviewed by Christine from New South Wales

    Was this review helpful? Yes flag

  • Orange Credit Union

    Orange Credit Union savings account review

    Great Service Always!

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Staff are always very friendly and helpful, internet banking is also very easy.  Full review 

    Staff are always very friendly and helpful, internet banking is also very easy.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Orange Credit Union savings account reviewed by Margaret from New South Wales

    Was this review helpful? Yes flag

  • NAB

    NAB savings account review

    Easy access

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Pros: Very easy to use and access and also very minimal fees, great rate. Cons: Needed to update the package every four months or it reverted to a smaller rate. Very frustrating if you forgot!  Full review 

    Pros: Very easy to use and access and also very minimal fees, great rate. Cons: Needed to update the package every four months or it reverted to a smaller rate. Very frustrating if you forgot!


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    NAB savings account reviewed by Karly from New South Wales

    Was this review helpful? Yes flag

  • Heritage Bank

    Heritage Bank savings account review

    Great service and convenient

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    I like this bank because it is convenient and the customer service is amazing!  Full review 

    I like this bank because it is convenient and the customer service is amazing!


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Heritage Bank savings account reviewed by Kody from Queensland

    Was this review helpful? Yes flag

  • Westpac

    Westpac savings account review

    Happy, helpful, well trained staff

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    I have gone to other banks, but have found Westpac to be the best. No matter who the customer is, they are treated with dignity and respect, I have found this is sorely lacking in a lot of other banks.  Full review 

    I have gone to other banks, but have found Westpac to be the best. No matter who the customer is, they are treated with dignity and respect, I have found this is sorely lacking in a lot of other banks.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Westpac savings account reviewed by Beverley

    Was this review helpful? Yes flag

  • Bendigo Bank

    Bendigo Bank savings account review

    Humble, friendly service

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    From the day I went to open my business accounts (1999) to today, the staff are a real credit to the bank. I visit 3 branches to do my banking with them and they always remember your names and they always ask about my nephew and his hockey. I real...  Full review 

    From the day I went to open my business accounts (1999) to today, the staff are a real credit to the bank. I visit 3 branches to do my banking with them and they always remember your names and they always ask about my nephew and his hockey. I really love this level of customer service.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Bendigo Bank savings account reviewed by Lindi from South Australia

    Was this review helpful? Yes flag

  • Westpac

    Westpac savings account review

    Great

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    I like it because it's convenient and there are no charges, as I'm a carer. But I would like to change my credit card to them but they won't allow me.  Full review 

    I like it because it's convenient and there are no charges, as I'm a carer. But I would like to change my credit card to them but they won't allow me.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Westpac savings account reviewed by Nicollette from Queensland

    Was this review helpful? Yes flag

  • Commonwealth Bank

    Commonwealth Bank savings account review

    CBA forgets the Aussie battler

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    The CBA is a large bank that offers very little customer satisfaction. The cost of running an account is very high and worse when you don't have a housing loan. They have forgotten the little Aussie battler in their greed.  Full review 

    The CBA is a large bank that offers very little customer satisfaction. The cost of running an account is very high and worse when you don't have a housing loan. They have forgotten the little Aussie battler in their greed.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Commonwealth Bank savings account reviewed by Vivien

    Was this review helpful? Yes flag

  • Westpac

    Westpac savings account review

    Best bank for pensioners

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    Being on a pension, having a debit card from Westpac was the smartest thing I have done. Westpac sure know how to look after pensioners, great bank.  Full review 

    Being on a pension, having a debit card from Westpac was the smartest thing I have done. Westpac sure know how to look after pensioners, great bank.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Westpac savings account reviewed by Bob from Queensland

    Was this review helpful? Yes flag

  • Commonwealth Bank

    Commonwealth Bank savings account review

    Always happy and cheerful!

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    My bank is always so helpful and everyone wears a smile :)  Full review 

    My bank is always so helpful and everyone wears a smile :)


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    Commonwealth Bank savings account reviewed by Maddy

    Was this review helpful? Yes flag

  • ANZ

    ANZ savings account review

    Trust ANZ

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    ANZ is an efficient, reliable bank. Always have friendly, helpful staff.  Full review 

    ANZ is an efficient, reliable bank. Always have friendly, helpful staff.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    ANZ savings account reviewed by Kim

    Was this review helpful? Yes flag

  • UBank

    UBank savings account review

    Amazing rate... if you work for it

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    Ubank has the best interest rates available for savings accounts. Unfortunately to get the best rates, they make you suffer their confusing 'interest rate bonus' policies. These involve everything from new accounts, 'sweeps' and limits. Ubank shou...  Full review 

    Ubank has the best interest rates available for savings accounts. Unfortunately to get the best rates, they make you suffer their confusing 'interest rate bonus' policies. These involve everything from new accounts, 'sweeps' and limits. Ubank should be everyone's first choice, but the sure make you work for your money!


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    UBank savings account reviewed by Robert from Victoria

    Was this review helpful? Yes flag

  • NAB

    NAB savings account review

    Enjoyable experience

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    Both my husband and I have been dealing with NAB for a number of years and have never had a bad experience. Staff are always helpful in branches, ATMs are conveniently located and internet banking is an easy alternative to pay the bills and they n...  Full review 

    Both my husband and I have been dealing with NAB for a number of years and have never had a bad experience. Staff are always helpful in branches, ATMs are conveniently located and internet banking is an easy alternative to pay the bills and they notify you in advance of any changes to the website. NAB make it an enjoyable experience to deal with.


      1. Price
      1. Features
      1. Customer service
      1. Convenience
      1. Trust
    Less
    NAB savings account reviewed by Jennifer from New South Wales

    Was this review helpful? Yes flag

What type of savings account are you looking for?

More recently reviewed savings accounts

  • 6.8
    based on
    5 reviews

    AMP savings accounts

    Overall rating: 6.8 (5 reviews)*

    Last reviewed: 24 May 2014


    1. Overall customer rating
    1. Price
    1. Features
    1. Customer service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    AMP savings accounts
  • 7.4
    based on
    21 reviews

    Citibank savings accounts

    Overall rating: 7.4 (21 reviews)*

    Last reviewed: 29 April 2014


    1. Overall customer rating
    1. Price
    1. Features
    1. Customer service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    Citibank savings accounts
  • 7.6
    based on
    5 reviews

    Arab Bank Australia savings accounts

    Overall rating: 7.6 (5 reviews)*

    Last reviewed: 07 December 2013


    1. Overall customer rating
    1. Price
    1. Features
    1. Customer service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    Arab Bank Australia savings accounts
  • 9.3
    based on
    7 reviews

    Victoria Teachers Mutual Bank savings accounts

    Overall rating: 9.3 (7 reviews)*

    Last reviewed: 05 June 2014


    1. Overall customer rating
    1. Price
    1. Features
    1. Customer service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    Victoria Teachers Mutual Bank savings accounts
  • 9.0
    based on
    200 reviews

    ING DIRECT savings accounts

    Overall rating: 9.0 (200 reviews)*

    Last reviewed: 31 July 2014


    1. Overall customer rating
    1. Price
    1. Features
    1. Customer service
    1. Convenience
    1. Trust

    * based on reviews in the past 12 months

    ING DIRECT savings accounts

People's Choice Awards

Every bank claims to be the smartest, happiest, friendliest - but how are you supposed to choose between them? Trust the people's choice. Mozo presents Australia's largest banking survey of more than 25,000 real customer reviews, with an honour roll of the best credit card, home loan, savings account, and of course the best bank. So what say the people?

People's Choice Awards.

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.