NAB bank accounts

The in person experience is second to none. They are always friendly and helpful. I have had a few issues with my card, getting issued in the wrong sir name, however when I went in person they were very fast easy to respond and resolve the issue. I requested a refund for a wrong transaction, however the company that did it fixed it within 24 hours. The bank however sent me a email 6 months later applogies for the delays and saying is it fixed now. Was very poor service, and even though I had resolved the issue myself, I would of expected a faster response time.

I've been banking with NAB for over 10 years and can confidently say it's one of the best banking experiences I've had. Here’s why:Why I Like NAB:Customer Service Excellence: Every time I’ve needed assistance, NAB’s customer service has been prompt, professional, and genuinely helpful. Whether it's a simple inquiry or a more complex issue, the staff goes above and beyond to ensure a positive outcome.Innovative Digital Banking: NAB’s mobile app and online banking platform are top-notch. The interface is user-friendly, intuitive, and packed with features that make managing finances a breeze. I particularly appreciate the instant notifications for transactions, which adds an extra layer of security and peace of mind.Comprehensive Financial Products: From savings accounts to home loans, NAB offers a wide range of products tailored to different needs. I found their home loan options particularly competitive, with flexible terms and clear, transparent communication throughout the process.Community Focus: NAB’s commitment to supporting local communities and small businesses is something I truly admire. Their various initiatives show that they are not just about profit but also about making a positive impact.Things to Consider:Interest Rates: While NAB offers competitive products, their interest rates, particularly on savings accounts, might not always be the highest in the market. It's worth shopping around if interest income is your top priority.Branch Availability: NAB has reduced the number of physical branches, focusing more on digital services. This is great for those who prefer online banking, but if you rely on in-person service, it’s something to consider.Fees: Like many banks, NAB has fees on certain accounts and transactions. While they are generally transparent about these, it's important to read the fine print and ensure you understand the fee structure to avoid any surprises.Final Thoughts:Overall, NAB has proven to be a reliable, innovative, and customer-focused bank. Whether you're looking for a simple everyday account, a home loan, or business banking, NAB is a strong contender. Their blend of modern digital tools with a focus on community and customer service makes them stand out in the crowded banking landscape.

My bank is NAB. I am new to Australia and moved together with my husband and our three children last March. We are both highly skilled workers, and I have been a Finance Manager for the past decade. When I arrived at our local NAB branch with my husband to open a joint account, the person in charge only talked to my husband assuming he was the sole decision maker and the only person who understood what a bank account was. I hold more degrees than my husband and unlike him, I work in Finance. I have never felt so devalued as a woman. This is the reason why I am keen to participate to this survey as I felt we were back in the 1950s. I walked out from the appointment very distressed and angry with the overall attitude of the NAB employee we faced. My husband was as surprised and angry as I was.

Don’t dislike anything or think anyone should be aware of anything