7.5 / 10

based on 20993 NAB reviews as rated by Mozo community

NAB bank accounts

National Australia Bank is one of the big four banks who provide a large variety of financial products to the Australian Community. In recent times NAB has set itself apart from the other big four banks; by expanding their ATM network, removing many fees and maintaining low standard variable home loan rates. NAB's changes to its financial products have made their home loan, credit card, loans, savings accounts and personal loans more competitive within the banking industry.

NAB offers the following bank accounts

Rates and fees verified as correct at 22 June, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate  
Classic Banking Account (with Platinum Visa Debit Card)

$10.00

Apple Pay, Google Pay, PayID, Samsung Pay

0.01% p.a.

Classic Banking Account (with Standard Visa Debit Card)

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0.01% p.a.

Go to site

How are NAB bank accounts rated?

Mozo users have rated NAB bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
NAB bank accounts
Overall
7.7/10
Price
Features
Customer service
Convenience
Trust

3992 Reviews

Recent NAB bank account reviews

NAB Bank Account review
Overall 10/10
Dont need a phone to transfer money on internet ..

Online banks that force you to find a phone for security reasons drive me up the wall. I dont use a mobile phone all the time and find it tedious to find it just to change money. The NAB does not do this online and is much easier to use.

Read full review

Online banks that force you to find a phone for security reasons drive me up the wall. I dont use a mobile phone all the time and find it tedious to find it just to change money. The NAB does not do this online and is much easier to use.

Convenience
10/10
Less
Christel, Victoria, reviewed 25 days ago
NAB Bank Account review
Overall 1/10
Because of this my life is now on hold

NAB you can't trust on the 6th March 2018 they sum how managed to tell Equifax that I had died. Equifax as you now is the credit rating people. I found this out on the 13th of April when I applied for a reverse mortgage. I couldn't get one because I have no credit rating and I am dead. I went to my bank branch and thought they could reverse this problem straight away they still have not fixed it. I am still waiting just be careful because this could happen to you.

Read full review

NAB you can't trust on the 6th March 2018 they sum how managed to tell Equifax that I had died. Equifax as you now is the credit rating people. I found this out on the 13th of April when I applied for a reverse mortgage. I couldn't get one because I have no credit rating and I am dead. I went to my bank branch and thought they could reverse this problem straight away they still have not fixed it. I am still waiting just be careful because this could happen to you.

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Pauline, Queensland, reviewed 29 days ago
NAB Bank Account review
Overall 1/10
Don't drop dead with a NAB account

Recently my mother passed away and as executor I needed to prove who I was to NAB to proceed with finalizing the estate. Firstly I supplied legally witnessed copies of my ID. 2 months later they send a letter saying this isn't sufficient I need to call them and do a phone ID verification. After waiting on hold for ages I finally get put through to an (english is my second language) representative only to be told I can't be verified over the phone I must go to a branch to be verified in person because I don't bank with NAB. So, I go to a branch to be verified and long waits and explanations later (why don't they know this process if it's theirs) I am told I will need to wait for a phone call to be verified because I am not a NAB customer. What a joke, because the grieving process isn't hard enough NAB is there to make it even more difficult!

Read full review

Recently my mother passed away and as executor I needed to prove who I was to NAB to proceed with finalizing the estate. Firstly I supplied legally witnessed copies of my ID. 2 months later they send a letter saying this isn't sufficient I need to call them and do a phone ID verification. After waiting on hold for ages I finally get put through to an (english is my second language) representative only to be told I can't be verified over the phone I must go to a branch to be verified in person because I don't bank with NAB. So, I go to a branch to be verified and long waits and explanations later (why don't they know this process if it's theirs) I am told I will need to wait for a phone call to be verified because I am not a NAB customer. What a joke, because the grieving process isn't hard enough NAB is there to make it even more difficult!

Price
1/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Cassie, New South Wales, reviewed about 1 month ago
NAB Classic Banking Account (with Platinum Visa Debit Card) review
Overall 10/10
Best bank, best products, best service.

Over 10.5 years of excellent products and service says it all. As far as I am concerned, there are NO cons - everything about NAB is a pro.

Read full review

Over 10.5 years of excellent products and service says it all. As far as I am concerned, there are NO cons - everything about NAB is a pro.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Chris, New South Wales, reviewed 2 months ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Bank account quick links