based on 21043 NAB banking product reviews as rated by Mozo community

NAB bank accounts

National Australia Bank is one of the big four banks who provide a large variety of financial products to the Australian Community. In recent times NAB has set itself apart from the other big four banks; by expanding their ATM network, removing many fees and maintaining low standard variable home loan rates. NAB's changes to its financial products have made their home loan, credit card, loans, savings accounts and personal loans more competitive within the banking industry.

NAB offers the following bank accounts

Rates and fees verified as correct at 17 September, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate  
Classic Banking Account (with Platinum Visa Debit Card)

$10.00

Apple Pay, Google Pay, PayID, Samsung Pay

0.01% p.a.

Classic Banking Account (with Standard Visa Debit Card)

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay

0.01% p.a.

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How are NAB bank accounts rated?

Mozo users have rated NAB bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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NAB bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

4013 Reviews

Recent NAB bank account reviews

NAB Classic Banking Account (with Standard Visa Debit Card)
Overall 6/10
Great fees and rates

Great fees and rates.

Read full review

Great fees and rates.

Price
6/10
Features
6/10
Customer service
7/10
Convenience
4/10
Trust
5/10
Less
Lauren, Victoria, reviewed 10 days ago
NAB Bank Account
Overall 2/10
Stop investing in non renewables!

I like that they still have a physical branch in my area. I dislike that they invest in non renewable energy.

Read full review

I like that they still have a physical branch in my area. I dislike that they invest in non renewable energy.

Price
5/10
Features
5/10
Customer service
6/10
Convenience
8/10
Trust
4/10
Less
Jenny, South Australia, reviewed 17 days ago
NAB Classic Banking Account (with Standard Visa Debit Card)
Overall 8/10
Great never had to ring or complain

Easy to use online great customer service when I've had to ring friendly staff never had to wait to long to get through when I've rang.

Read full review

Easy to use online great customer service when I've had to ring friendly staff never had to wait to long to get through when I've rang.

Price
8/10
Features
8/10
Customer service
8/10
Convenience
8/10
Trust
8/10
Less
Rebecca, New South Wales, reviewed 18 days ago
NAB Bank Account
Overall 1/10
Blocking accounts, terrible experience

Unacceptable work/customer treatment of Account Closer team, that made a decision to close 2 family joint accounts without giving proper notice. Letter was posted but never received and no other communication in regards to the accounts was done. I can get SMS and emails from NAB regarding everything but not about their decision to block account. Letter was emailed on request on the day when accounts were blocked, no other help given. Internet banking personnel were not able to assist or give any information, the team that closed the account could not be contacted other then via email. Email was sent on Monday 26/07 and automatic reply received advising that someone should in be contact within 72 hours, but no one contacted me. Very frustrating experience. So I ended up unable to pay my bills, mortgage repayment was rejected and now I got penalised for no fault of mine. And yes, it was very embarrassing to be unable to pay $50 for my groceries when I have $3K sitting on account.

Read full review

Unacceptable work/customer treatment of Account Closer team, that made a decision to close 2 family joint accounts without giving proper notice. Letter was posted but never received and no other communication in regards to the accounts was done. I can get SMS and emails from NAB regarding everything but not about their decision to block account. Letter was emailed on request on the day when accounts were blocked, no other help given. Internet banking personnel were not able to assist or give any information, the team that closed the account could not be contacted other then via email. Email was sent on Monday 26/07 and automatic reply received advising that someone should in be contact within 72 hours, but no one contacted me. Very frustrating experience. So I ended up unable to pay my bills, mortgage repayment was rejected and now I got penalised for no fault of mine. And yes, it was very embarrassing to be unable to pay $50 for my groceries when I have $3K sitting on account.

Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Viktoriia, Western Australia, reviewed about 2 months ago

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