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  • Personal loan reviews

    Read the latest personal loan reviews from the Mozo community. Thousands of Australians have reviewed their loan provider to give you the low down on everything from the cheapest loans to the best customer service.

    Featured review

    • NAB Personal Loan (Fixed, Unsecured)

      • 15.50%

        fixed 1 year rate

      • 17.10%

        comparison rate

      NAB Personal Loan (Fixed, Unsecured)

      • 14.65%

        fixed 1 year rate

      • 16.26%

        comparison rate

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      NAB personal loan review

        1. Overall customer rating
        2. (Reviewed 2 days ago)

      I wouldn't reccomend the NAB personal loan to anyone simply because of the hassle it is to actually get the money they loan you. I chose to get an unsecured loan, to purchase two behicles as one of our cars had mechanical problems and was unusable...       Full review 

      I wouldn't reccomend the NAB personal loan to anyone simply because of the hassle it is to actually get the money they loan you. I chose to get an unsecured loan, to purchase two behicles as one of our cars had mechanical problems and was unusable, and then two weeks later the other was written off in an accident. This left us with no way other than walking to get to work (it was middle of winter) and no way to get our child to school or daycare. I sent in my application, got approval and then went into the bank to sign the documents. This process took well over a week. Then, as NAB won't just put the money into your account, I had to locate two cars, pay the deposit on them both from my bank account (not the loan money) and secure them both before going back to NAB to get cheques written out. I waited two days for an appointment as the only person at the branch that could do it was away. It all turned into a long, drawn out process that in the end made us purchase one vehicle that wasn't what we wanted as we had to secure the first vehicle, and the first vehicle amount was under the limit for NAB to release the funds. All very frustrating. Then, a few days after I made my first payment, NAB automatically withdrew the minimum monthly payment out of my bank account, which I had not set up. I then had to wait another few days for this to be reversed, leaving me short of money again. NAB customer service when you phone them is great, however I would never get a loan with them again.


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      NAB personal loan reviewed by Jana from Western Australia

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    Recent personal loan reviews

    • Suncorp Car Loan (Fixed)

      • 9.75%

        fixed 1 year rate

      • 10.09%

        comparison rate

      Suncorp Personal Loan (Fixed, Unsecured)

      • 13.90%

        fixed 1 year rate

      • 14.48%

        comparison rate

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      Suncorp personal loan review

      Suncorp - Exceeding in Excellence

        1. Overall customer rating
        2. (Reviewed 2 days ago)

      A special interest rate was offered if I was to buy a vehicle less than five years old. My loans manager fully explained all the benefits of a newer vehicle purchase in terms of eg: resale value, should I need or want to upgrade further. The bank ...       Full review 

      A special interest rate was offered if I was to buy a vehicle less than five years old. My loans manager fully explained all the benefits of a newer vehicle purchase in terms of eg: resale value, should I need or want to upgrade further. The bank would view this favourably and essentially this was a sensible choice, as I drive luxuriously in my Holden Adventra, flexible repayments, great fixed rate, a car loan to suit everyone.


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      Suncorp Car Loan personal loan reviewed by Trish from Queensland

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    • Commonwealth Bank Variable Rate (Unsecured)

      Commonwealth Bank Fixed Rate Student Loan (Unsecured)

      • 14.65%

        fixed 1 year rate

      • 15.29%

        comparison rate

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      Commonwealth Bank personal loan review

      Easy banking together with fantastic service

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      Just recently applied for my 3rd personal loan with CBA. Such an easy smooth transaction and was all complete within 5 days and the staff were fantastic!!!       Full review 

      Just recently applied for my 3rd personal loan with CBA. Such an easy smooth transaction and was all complete within 5 days and the staff were fantastic!!!


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      Commonwealth Bank Variable Rate personal loan reviewed by Krystle from New South Wales

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    • Bank of Melbourne Personal Loan (Fixed)

      • 10.99%

        fixed 1 year rate

      • 11.88%

        comparison rate

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      Peoples Choice Credit Union personal loan review

      great online banking facilities

        1. Overall customer rating
        2. (Reviewed 2 days ago)

      Overall I am happy with the services they offer except they should make it possible for people on pensions to be able to get personal loans. It's really unfair we can't get help in this way when we know we can afford the repayments.       Full review 

      Overall I am happy with the services they offer except they should make it possible for people on pensions to be able to get personal loans. It's really unfair we can't get help in this way when we know we can afford the repayments.


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      Peoples Choice Credit Union Discounted Personal Loan (Fixed) personal loan reviewed by Cheryl from South Australia

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    • ANZ Fixed Rate (Unsecured)

      • 13.95%

        fixed 1 year rate

      • 14.82%

        comparison rate

      ANZ Variable Rate (Unsecured)

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      ANZ personal loan review

      Poor effort

        1. Overall customer rating
        2. (Reviewed 5 days ago)

      They are slipping in the service department.       Full review 

      They are slipping in the service department.


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      ANZ Personal Loan - Unsecured personal loan reviewed by Darren from Western Australia

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    • NAB Personal Loan (Variable, Unsecured)

      NAB Personal Loan (Fixed, Unsecured)

      • 15.50%

        fixed 1 year rate

      • 17.10%

        comparison rate

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      NAB personal loan review

      NAB taylors loan to suit our needs and budget :)

        1. Overall customer rating
        2. (Reviewed 4 days ago)

      The service seems to come first for us..They make sure it can all come together with minimum fuss. They phone us if there is a problem before it becomes a real problem.       Full review 

      The service seems to come first for us..They make sure it can all come together with minimum fuss. They phone us if there is a problem before it becomes a real problem.


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      NAB Personal Loan (Variable, Unsecured) personal loan reviewed by Christina from Queensland

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    What type of personal loan are you looking for?

    Highest rated personal loans- as voted by the Mozo Community (rating out of 10)

    • 6.7

      Westpac personal loans

      Overall rating: 6.7 (93 reviews)

      Last reviewed: 26 January 2012


      1. Overall customer rating
      1. Price
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    • 6.5

      ANZ personal loans

      Overall rating: 6.5 (107 reviews)

      Last reviewed: 26 January 2012


      1. Overall customer rating
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    • 6.2

      St George personal loans

      Overall rating: 6.2 (46 reviews)

      Last reviewed: 25 January 2012


      1. Overall customer rating
      1. Price
      1. Features
      1. Service
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    • 6.2

      Commonwealth Bank personal loans

      Overall rating: 6.2 (214 reviews)

      Last reviewed: 27 January 2012


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    • 6.2

      NAB personal loans

      Overall rating: 6.2 (85 reviews)

      Last reviewed: 31 January 2012


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    More recently reviewed personal loans

    • 9.0

      Family First Credit Union personal loans

      Overall rating: 9.0 (1 reviews)

      Last reviewed: 30 September 2011


      1. Overall customer rating
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      1. Service
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      Family First Credit Union personal loans
    • 6.0

      Bank of Melbourne personal loans

      Overall rating: 6.0 (1 reviews)

      Last reviewed: not available


      1. Overall customer rating
      1. Price
      1. Features
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      Bank of Melbourne personal loans
    • 6.7

      Westpac personal loans

      Overall rating: 6.7 (93 reviews)

      Last reviewed: 26 January 2012


      1. Overall customer rating
      1. Price
      1. Features
      1. Service
      1. Convenience
      1. Trust
      Westpac personal loans
    • 6.2

      St George personal loans

      Overall rating: 6.2 (46 reviews)

      Last reviewed: 25 January 2012


      1. Overall customer rating
      1. Price
      1. Features
      1. Service
      1. Convenience
      1. Trust
      St George personal loans
    • 6.2

      Commonwealth Bank personal loans

      Overall rating: 6.2 (214 reviews)

      Last reviewed: 27 January 2012


      1. Overall customer rating
      1. Price
      1. Features
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      Commonwealth Bank personal loans

    People's Choice Awards

    Every bank claims to be the smartest, happiest, friendliest - but how are you supposed to choose between them? Trust the people's choice. Mozo presents Australia's largest banking survey of more than 23,000 real customer reviews, with an honour roll of the best credit card, home loan, savings account, and of course the best bank. So what say the people?

    People's Choice Awards.