Read the latest personal loan reviews from the Mozo community. Thousands of Australians have reviewed their loan provider to give you the low down on everything from the cheapest loans to the best customer service.
See all personal loan reviews here, or search our reviews to find reviews about specific lenders.
A Mozo reviewer from New South Wales, a Commonwealth Bank personal loan customer.
7Overall Rating
Pros:
Good interest rates, easy to access and excellent customer service.
Cons:
Fee's are high, more recommended if you have a Comm Bank transactions account.
Reviewed about 2 hours ago
A Mozo reviewer from Victoria, a Commonwealth Bank personal loan customer.
5Overall Rating
I had no problem with my loan until I had paid it off, once I had paid it off I was still being charged fees for 3 months and had to contact them to stop this and finalise my loan which, because I paid it of early cost me more money. Was disappointed no effort was made to contact me once my loan was paid off.
They were helpful on the phone however I will never loan with the Commonwealth Bank again.
Reviewed 1 day ago
A Mozo reviewer from New South Wales, a Police Credit Union NSW ACT personal loan customer.
10Overall Rating
The New South Wales Police credit union is a bank with fresh ideas, always supporting its members. Having dealings with staff from the front counter to the loans department is just wonderful. We have our own personal banker who always supported myself and my family my four daughters are now all members. The product and services are outstanding, this is the best back, credit union I have ever been with and it is now over 20 years.
Reviewed 1 day ago
A Mozo reviewer from Queensland, an ANZ personal loan customer.
4Overall Rating
The interest rates for personal loans was the same as the interest rate with my finance company. There was no real incentive to consolidate into one loan with ANZ even though I have been a customer for 20 years.
Reviewed 1 day ago
Gwendolyn from New South Wales, a Teachers Credit Union personal loan customer.
3Overall Rating
It (personal loan) was recommended as a means of paying off an overdraft of a reasonable amount of money. In hindsight poor advice and poor decision making. It has locked me in to repayments and interest rates (rising) when I was struggling with bills already. I asked for a period of relief e.g. a month of no repayments but the person I spoke to was unhelpful and judgmental in her attitude without listening to what was being requested. In the past I have had good experiences with the TCU but not this time.
Reviewed 14 days ago
I asked for personel loan to pay off credit card, as I have had an accident and used it to much. They refused. They are only interested in getting interest on credit card. Not on your welfare.
Reviewed 14 days ago
Renee from Queensland, a CUA personal loan customer.
9Overall Rating
CUA is a personal and rewarding bank who have always been so helpfull. I have been banking with them for years and will continue to do so for as long as I can.
Reviewed 14 days ago
Patrica from New South Wales, a Commonwealth Bank personal loan customer.
10Overall Rating
Personal attention was great, pleasant surroundings, coffee on offer, short waiting period, every item fully explained and follow up was excellent.
Reviewed 14 days ago
Jeanette from Victoria, a NAB personal loan customer.
2Overall Rating
It is not necessarily the product , but the business banker that was involved, does not return call it has taken over 9 weeks to get to this stage which is not complete as of today.
Once this is complete I will call a meeting with the branch Manager and ask to be moved to another business banker or I will be shopping around other banks. I have been with this bank for more than 25years, they are holding two of my titles on commercial property with an outstanding amount of $220K, more than enough equity for them.
Reviewed 14 days ago
Amanda from Victoria, an ANZ personal loan customer.
9Overall Rating
For me, this application was easy to make from the beginning, but the ongoing support and understanding I've received is what sets this bank apart from the rest. In particular, the customer service provided on phone and in the branch is just brilliant.
Reviewed 14 days ago
This product doesn't allow for room to move. Like house renovations or if you are just sprucing up the house to sell it. How do I go to the local market to buy some plants or other things with cash? I need to get an invoice first then get a bank cheque then purchase. The plants are now dead the trees are 10 metres tall. Not at all inviting for some things.
Reviewed 14 days ago
Bryan from Victoria, a Commonwealth Bank personal loan customer.
1Overall Rating
I have banked with the Commonwealt5h Bank for 30 years and when I applied for a loan to assist me both personally and in my business I was turned down.
All the way through the process i was assured that every thing would be fine.
I then, in fact, had to ring over and over only finally to hear that they had knocked me back.
As soon as I can find a better bank I will take all my accounts there.
The CBA is a heartless machine.
Reviewed 14 days ago
Kelly from Queensland, a Commonwealth Bank personal loan customer.
4Overall Rating
I was having problems with my personal loan/credit card and wanted to put both together, at the time they could not do it. The lady I had been dealing with made contact with me 6 months later as she had found a way to help me, I felt she went over and above her call of duty to me. My personal loan is now one that suits me and my needs. Well done CBA.
Reviewed 14 days ago
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