7.4/10

Based on 46992 Commonwealth Bank product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Commonwealth Bank bank accounts

The Commonwealth Bank might be one of Australia's oldest and largest banks, but lately, it's determined to do things differently. The Commonwealth Bank reckons it's focusing more on customer service and earning your business rather than counting on it. If you like the sound of that, then check out the Commonwealth Bank's wide range of personal banking products, including term deposits, savings accounts, credit cards, home loans and personal loans.

Commonwealth Bank offers the following bank accounts

Rates and fees verified as correct at 27 July 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Account fee Payment options Interest rate
Smart Access

$4.00

Apple Pay, Google Wallet, PayID, Samsung Pay, Garmin, Fitbit

0% p.a.

Student Smart Access

$0.00

Apple Pay, Google Wallet, PayID, Samsung Pay, Garmin, Fitbit

0% p.a.

How are Commonwealth Bank bank accounts rated?

Mozo users have rated Commonwealth Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
Commonwealth Bank bank accounts customer reviews
Overall
7.6/10
Price
6.6/10
Features
6.5/10
Customer service
7.7/10
Convenience
8.2/10
Trust
7.6/10
Based on 8440 Commonwealth Bank product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Commonwealth Bank bank account reviews

Commonwealth Bank Smart Access
Overall 9/10
Accessible, friendly, helpful and efficient.

I like that I can be connected to a customer service operator in this country when I need assistance and they are always very friendly and helpful. The online netbank is extremely user friendly and I am able to access what I need.

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I like that I can be connected to a customer service operator in this country when I need assistance and they are always very friendly and helpful. The online netbank is extremely user friendly and I am able to access what I need.

Price
7/10
Features
8/10
Customer service
9/10
Convenience
10/10
Trust
9/10
Less
Julie, Queensland, reviewed 18 days ago
Commonwealth Bank Smart Access
Overall 9/10
CommBank’s App Is Easy To Use And Find Information

I love CommBank’s App. It’s clear and easy to navigate. Information is easy to find and is explained well. Their saving interest rates are good and the waiver on the account fee and overdraft feature for pension card holders is much appreciated. The only negative thing I have to say is that I wish that there was a bit more information regarding stocks. I know there’s CommSec but I’d really like to know more about the actual stock market.

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I love CommBank’s App. It’s clear and easy to navigate. Information is easy to find and is explained well. Their saving interest rates are good and the waiver on the account fee and overdraft feature for pension card holders is much appreciated. The only negative thing I have to say is that I wish that there was a bit more information regarding stocks. I know there’s CommSec but I’d really like to know more about the actual stock market.

Price
8/10
Features
8/10
Customer service
10/10
Convenience
10/10
Trust
8/10
Less
Stephanie, Victoria, reviewed 18 days ago
Commonwealth Bank Student Smart Access
Overall 8/10
Smart Banking for Smart Students

Unlock your savy financial everyday spending with the Commonwealth Student Bank Account! Offering zero fees and easy budgeting tools, this account is tailored for students. Enjoy seamless digital banking, making it the perfect companion for your academic journey. One less thing to worry about when you already have enough on your timetables to deal with!

Read full review

Unlock your savy financial everyday spending with the Commonwealth Student Bank Account! Offering zero fees and easy budgeting tools, this account is tailored for students. Enjoy seamless digital banking, making it the perfect companion for your academic journey. One less thing to worry about when you already have enough on your timetables to deal with!

Price
8/10
Features
5/10
Customer service
9/10
Convenience
9/10
Trust
8/10
Less
Bailey, Victoria, reviewed 18 days ago
Commonwealth Bank Bank Account
Overall 6/10
CBA best bank in Australia.

Been with CBA since primary school. Never had a problem. Service always excellent.

Read full review

Been with CBA since primary school. Never had a problem. Service always excellent.

Price
5/10
Features
5/10
Customer service
5/10
Convenience
4/10
Trust
5/10
Less
Sharon, Western Australia, reviewed 18 days ago
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Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

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