based on 46056 Commonwealth Bank banking product reviews as rated by Mozo community

Commonwealth Bank bank accounts

The Commonwealth Bank might be one of Australia's oldest and largest banks, but lately it's determined to do things differently. The Commonwealth Bank reckons it's focusing more on customer service and earning your business rather than counting on it. If you like the sound of that, then check out the Commonwealth Bank's wide range of personal banking products, including term deposits, savings accounts, credit cards, home loans and personal loans.

Commonwealth Bank offers the following bank accounts

Rates and fees verified as correct at 9 August 2022. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Smart Access

$4.00

Apple Pay, Google Pay, PayID, Samsung Pay, Garmin, Fitbit

0% p.a.

Student Smart Access

$0.00

Apple Pay, Google Pay, PayID, Samsung Pay, Garmin, Fitbit

0% p.a.

How are Commonwealth Bank bank accounts rated?

Mozo users have rated Commonwealth Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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Commonwealth Bank bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

8059 Reviews

Recent Commonwealth Bank bank account reviews

Commonwealth Bank Smart Access
Overall 10/10
Trusted, reliable, friendly customer service.

Reliable, trusted, opened on Saturdays, friendly customer service and always ready to listen and help. No cheating mentality.

Read full review

Reliable, trusted, opened on Saturdays, friendly customer service and always ready to listen and help. No cheating mentality.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Bibekananda, New South Wales, reviewed 7 days ago
Commonwealth Bank Bank Account
Overall 9/10
Good products and first rate services

I have been a customer of this bank for the past 35 years. Having travelled interstate but stayed with cba I found their customer service faultless. Their internet banking APP is easy as (even for old farts like me). There travel insurance payout is simple and not at all complicated. Opening accounts is straightforward. At the top is there internet banking. So easy.

Read full review

I have been a customer of this bank for the past 35 years. Having travelled interstate but stayed with cba I found their customer service faultless. Their internet banking APP is easy as (even for old farts like me). There travel insurance payout is simple and not at all complicated. Opening accounts is straightforward. At the top is there internet banking. So easy.

Price
9/10
Features
8/10
Customer service
9/10
Convenience
9/10
Trust
9/10
Less
Robert, Victoria, reviewed 7 days ago
Commonwealth Bank Smart Access
Overall 9/10
Love my Bank

Every time I have had to call commonwealth bank their customer service has been impeccable. If they could fix or tell me an answer straight away, they would contact me back with regular updates until a resolution has been found. I cannot fault them from customer service to in-branch staff. Lake Entrance and Bairnsdale branches in Victoria have the best caring staff I have ever encountered.

Read full review

Every time I have had to call commonwealth bank their customer service has been impeccable. If they could fix or tell me an answer straight away, they would contact me back with regular updates until a resolution has been found. I cannot fault them from customer service to in-branch staff. Lake Entrance and Bairnsdale branches in Victoria have the best caring staff I have ever encountered.

Price
7/10
Features
9/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Pauline, Victoria, reviewed 7 days ago
Commonwealth Bank Bank Account
Overall 10/10
The Commonwealth bank is the gold standard

This bank is amazing. Most of my banking is online and this bank has the best online banking app and facilities available. I have been with three or four banks and none come close to Comm Bank App. The face-to-face service is also amazing, and I have dealt with this bank to buy and sell three properties over 15 years. I highly recommend Commonwealth bank for all your banking needs.

Read full review

This bank is amazing. Most of my banking is online and this bank has the best online banking app and facilities available. I have been with three or four banks and none come close to Comm Bank App. The face-to-face service is also amazing, and I have dealt with this bank to buy and sell three properties over 15 years. I highly recommend Commonwealth bank for all your banking needs.

Price
8/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Spiro, Tasmania, reviewed 14 days ago

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