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Even though Bankwest is on the other side of Australia, it certainly doesnt feel like that. You can always get through to a "real person" on the phone and the branch staff are very helpful and informative. I went for the best product I could find ... Full review
Even though Bankwest is on the other side of Australia, it certainly doesnt feel like that. You can always get through to a "real person" on the phone and the branch staff are very helpful and informative. I went for the best product I could find and it didn't put me off that they are based in Perth and it does not seem to make any difference. The interest rate is the best and so are their other products. They also signed us up for a fee free everyday account and a gold mastercard with free travel insurance. The only con I have so far is that you have to wait till 12 midday to phone them because of the time difference. A pretty small con I think.
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Yesjust the way we were looked after before and still during the loan. They treat us like people Full review
just the way we were looked after before and still during the loan. They treat us like people
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YesDisappointed rates on Bankwest's website indicated 9.99% for a car loan, when I ventured to the branch I was told 10.99%. Full review
Disappointed rates on Bankwest's website indicated 9.99% for a car loan, when I ventured to the branch I was told 10.99%.
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YesBankwest have been very good for most of the life of my car loan. However today the bank was not as helpful as I would like when closing the account. Full review
Bankwest have been very good for most of the life of my car loan. However today the bank was not as helpful as I would like when closing the account.
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YesSadly, there are more competitive options if you look around. When seeking a car loan I found a much cheaper deal even though I am a long term customer of the bank!!!!!! Be aware of the charges and fees and the conditions of the loan. There are... Full review
Sadly, there are more competitive options if you look around. When seeking a car loan I found a much cheaper deal even though I am a long term customer of the bank!!!!!! Be aware of the charges and fees and the conditions of the loan. There are better deals out there.
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YesNeed to make sure that the person doing your account follows through and completes them. Got caught when they had not finalised my direct debit from my saving loans for my housing loan then they contact me and say that I am late paying my home loa... Full review
Need to make sure that the person doing your account follows through and completes them. Got caught when they had not finalised my direct debit from my saving loans for my housing loan then they contact me and say that I am late paying my home loan. not happy
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Yesthey're very honest, fees are not as high as other banks and they don't put you through to a machine. Full review
they're very honest, fees are not as high as other banks and they don't put you through to a machine.
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YesI got my car loan with Bankwest before CBA took over, and I believe that's the reason why I got such great service from the Bankwest branch bank manager. My interest rate and payments etc have stayed the same since the takeover but the car loan ha... Full review
I got my car loan with Bankwest before CBA took over, and I believe that's the reason why I got such great service from the Bankwest branch bank manager. My interest rate and payments etc have stayed the same since the takeover but the car loan has disappeared for other customers.
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YesLowest interest rate offered, wonderful communication. Loan one day, brand new car the next, Highly recommended. Full review
Lowest interest rate offered, wonderful communication. Loan one day, brand new car the next, Highly recommended.
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YesRecently I wanted to buy a car and went to BankWest for a pre-approval for $20k. With this is mind I went and signed an offer to buy a car for $18k. After applying for the loan I was only then told that I am not in a situation to afford this loan ... Full review
Recently I wanted to buy a car and went to BankWest for a pre-approval for $20k. With this is mind I went and signed an offer to buy a car for $18k. After applying for the loan I was only then told that I am not in a situation to afford this loan or any loan for that matter. If only they told me this to start with I wouldn't have wasted my time looking for a car!! Not happy Jan! :(
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