X
Your shortlist

  • Remove from shortlist Go to site
  • Westpac term deposit reviews

    How are Westpac term deposits rated by the Mozo community?

    80%

    Overall Mozo Community rating: 8.0 out of 10

    Westpac term deposits

    Overall rating: 8.0 (62 reviews)

    Last reviewed: 31 January 2012


    1. Overall customer rating
    1. Price
    1. Features
    1. Service
    1. Convenience
    1. Trust

    Reviews: 176

    Thumbs up: 159 | Thumbs down: 17

    People's Choice
    Winner 2011

    Featured term deposit from Westpac

    • Term Deposit
    • interest rate

      5.00%
    • minimum deposit

      $5,000.00

    Other term deposits

    • Term Deposit
    • interest rate

      5.10%
    • minimum deposit

      $1,000.00
    • Go to site
       
    • Gold Term Deposit
    • interest rate

      5.05%
    • minimum deposit

      $5,000.00
    • Go to site
       

    Compare all term deposits

    Write a review

    Recent Westpac term deposit reviews

    Sort reviews by: date | helpful vote | thumbs up | thumbs down
    • Competitive rates, easy access, simple process.

        1. Overall customer rating
        2. (Reviewed 12 days ago)

      I always invest in Westpac term deposits as their rates are always competitive and access is easy. However, I often experience problems with them failing to carry out my instructions accurately (eg they will re-invest the principal plus interest w...       Full review 

      I always invest in Westpac term deposits as their rates are always competitive and access is easy. However, I often experience problems with them failing to carry out my instructions accurately (eg they will re-invest the principal plus interest when I have requested the principal only be re-invested). Having said that, they are very quick to correct any mistakes but of course you don't get re-imbursed for any interest you may have missed out on during the interim period.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Jacqui from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      Westpac failed to advise me that the investment had concluded on my 65 birthday. They advised me approximately 12 months after that date. I lost over $15,000.00 because of the reduction in value of the investment. Unbeknown to me WESTPAC transferr...       Full review 

      Westpac failed to advise me that the investment had concluded on my 65 birthday. They advised me approximately 12 months after that date. I lost over $15,000.00 because of the reduction in value of the investment. Unbeknown to me WESTPAC transferred the invested money to the Australian Tax Office without advising me of this action. At no time did WESTPAC advise me of the requirement to claim the money on my birthday. I am still trying to have the bank pay the to me the value of the money I lost due to their incompetence and lack of the duty of care.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by John from Australian Capital Territory

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      Westpac are just the best bank. I have had accounts with other banks and still use 1 other bank. Westpac just creams the other banks for the ease of account setup, service and interest paid. Recently I went to Westpac to change my pin but the mach...       Full review 

      Westpac are just the best bank. I have had accounts with other banks and still use 1 other bank. Westpac just creams the other banks for the ease of account setup, service and interest paid. Recently I went to Westpac to change my pin but the machine was out of order. I said I would call back next time I was in town to change it about an hour later the teller tried to telephone me on my mobile but could not get me. The teller then found my home number in the phone book and called there, I was not home but she left a message to tell me she had the machine fixed eventually the teller called my work as we had been chatting about the day and she remembered the company that I worked for. I now have my pin changed thanks to her being a honest working person and took notice and interest in thier customer. Today I took my son to Westpac to open his 1st bank account. I did not consider taking him to the bank I have used for 35years. Thank you Westpac, YOUR THE BEST!!!!!


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Jon from South Australia

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed about 1 month ago)

      I don't like or dislike any bank product. I believe that all the banks are really interested in is how much profit they can make. If they end up helping you out at the same time then that's a bonus.       Full review 

      I don't like or dislike any bank product. I believe that all the banks are really interested in is how much profit they can make. If they end up helping you out at the same time then that's a bonus.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Andrea from Victoria

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 3 months ago)

      This product was not given to us at the best Interest Rate. Only after we threatened to take our business elsewhere did they come to the party at a competitive Rate.       Full review 

      This product was not given to us at the best Interest Rate. Only after we threatened to take our business elsewhere did they come to the party at a competitive Rate.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Celeste from Western Australia

      1 person found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 3 months ago)

      Westpac has a great term deposit portfolio - short term or long term to suit everyone's needs. Once you have locked in your contract you are guaranteed the final balance unlike the share market where you may end up with zero.       Full review 

      Westpac has a great term deposit portfolio - short term or long term to suit everyone's needs. Once you have locked in your contract you are guaranteed the final balance unlike the share market where you may end up with zero.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Jutta from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 3 months ago)

      Having just retired and sold our family home of 35 year to move down the South Coast, it was important to us to find a safe option for our money (particularly with the share market so volatile at the moment). We discussed options with a Westp...       Full review 

      Having just retired and sold our family home of 35 year to move down the South Coast, it was important to us to find a safe option for our money (particularly with the share market so volatile at the moment). We discussed options with a Westpac staff member and decided that Term Deposits was the way to go until we had a chance to see what our retirement needs would be. They were very helpful and this gave us confidence that our money would be safe and and earning a competitive interest rate.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Leonie from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 3 months ago)

      I like westpac as they are always professional but I feel like they know me. They take an interest in my money and give me the best options for me.       Full review 

      I like westpac as they are always professional but I feel like they know me. They take an interest in my money and give me the best options for me.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Celia from Victoria

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 3 months ago)

      I left St George because of their poor customer service. They did not notify me when my deposit was going to mature and when I found out by accident they refused to offer me a better interest rate (they just rolled it over). I cancelled the accoun...       Full review 

      I left St George because of their poor customer service. They did not notify me when my deposit was going to mature and when I found out by accident they refused to offer me a better interest rate (they just rolled it over). I cancelled the account and the girl barely blinked! Do they want customers with deposits or not? Anyway, Westpac has been amazing by comparison. They also give me the best deal and the one time that I was not notified (they sent the letter to an old address) they made sure I received the best deal. Such a fresh change. They treat their customers fabulously and I will never leave them.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Alexa from Victoria

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 3 months ago)

      I am very happy with my term deposits,the bank always notifies in advance when they are due to mature and advises me if the rates have changed. People should educate themselves about these changes as all information is on the internet.       Full review 

      I am very happy with my term deposits,the bank always notifies in advance when they are due to mature and advises me if the rates have changed. People should educate themselves about these changes as all information is on the internet.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Jan from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 3 months ago)

      They are not willing to match interest rates with other banks that offer term deposits which are higher than theirs. Having been a customer for over 30 years, I took my money to a smaller bank and invested there. The Westpac Bank member stated th...       Full review 

      They are not willing to match interest rates with other banks that offer term deposits which are higher than theirs. Having been a customer for over 30 years, I took my money to a smaller bank and invested there. The Westpac Bank member stated that she could not match the rate offered to me by other bank.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Ronald from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 4 months ago)

      I am quite happy with the term deposit system in place at Westpac. Possibly could give better rates. Very surprised that they rang me to let me know my renewal was due on a few occasions. Overall a good sound product.       Full review 

      I am quite happy with the term deposit system in place at Westpac. Possibly could give better rates. Very surprised that they rang me to let me know my renewal was due on a few occasions. Overall a good sound product.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Peter from Victoria

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 4 months ago)

      Once again the customer has to chase up the best rates available, this bank is not usually forthcoming with a good rate if they can get your money invested with them for a lesser rate       Full review 

      Once again the customer has to chase up the best rates available, this bank is not usually forthcoming with a good rate if they can get your money invested with them for a lesser rate


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Bryan from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 4 months ago)

      good customer service, fair interest and easy to find a branch. It fits my needs       Full review 

      good customer service, fair interest and easy to find a branch. It fits my needs


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Iris from Victoria

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 5 months ago)

      I contacted 3 banks for a competitive term deposit rate. None came close to the offer from Westpac for the period. It was easy to set up, and was done on the spot.       Full review 

      I contacted 3 banks for a competitive term deposit rate. None came close to the offer from Westpac for the period. It was easy to set up, and was done on the spot.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by David from Victoria

      2 people found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 5 months ago)

      I have been with Westpac for many years and I find them most accomadating, no matter what i need. They keep me up to date with new products and services. They do not pressure me in any way, overall their service and courtesy is second to none.       Full review 

      I have been with Westpac for many years and I find them most accomadating, no matter what i need. They keep me up to date with new products and services. They do not pressure me in any way, overall their service and courtesy is second to none.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Robert from Victoria

      1 person found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 5 months ago)

      I had a term deposit with Wespac and when it was due to be renewed Westpac would not match the quote I already had received from Mystate which was far better. Even though I threatened to withdraw the money, they would not match the rate, so I wit...       Full review 

      I had a term deposit with Wespac and when it was due to be renewed Westpac would not match the quote I already had received from Mystate which was far better. Even though I threatened to withdraw the money, they would not match the rate, so I withdrew it and went to Mystate.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Diane graham from Tasmania

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 5 months ago)

      Customer service to me from Westpac is that they look after themselves first, me second... I will be pulling out next time       Full review 

      Customer service to me from Westpac is that they look after themselves first, me second... I will be pulling out next time


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Bev from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 5 months ago)

      I have had the very best customer relations with a Northern Beaches Westpac branch, they went out of their way to please my every request and answer all my questions in a very positive manner, I trust this bank and am prepared to invest more money...       Full review 

      I have had the very best customer relations with a Northern Beaches Westpac branch, they went out of their way to please my every request and answer all my questions in a very positive manner, I trust this bank and am prepared to invest more money with them


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Annette from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 5 months ago)

      I have been with Westpac for 25 years. I have had several mortgages and loans during this time and have never had any problems with them. The local Branch has always been helpful and friendly. I now am debt free but all my investments are with We...       Full review 

      I have been with Westpac for 25 years. I have had several mortgages and loans during this time and have never had any problems with them. The local Branch has always been helpful and friendly. I now am debt free but all my investments are with Westpac.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Peter from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 5 months ago)

      I think this product, "Term Deposit" is wonderful. Not only do they give me 7%, but the excellent service. And now in the light of GFC, I think that Term deposit is a good strategy.       Full review 

      I think this product, "Term Deposit" is wonderful. Not only do they give me 7%, but the excellent service. And now in the light of GFC, I think that Term deposit is a good strategy.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Assumptious from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 6 months ago)

      Great features, no fees, can be operated via telephone for added security & crrently offers very competitive interest rate.       Full review 

      Great features, no fees, can be operated via telephone for added security & crrently offers very competitive interest rate.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Philip from Victoria

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 7 months ago)

      Westpac used to have competitive term deposit rates - they must be getting heaps of share market money now because their current rates are very unattractive. They have a fantastic team at Castle Hill and it is a pity that their talents are wasted ...       Full review 

      Westpac used to have competitive term deposit rates - they must be getting heaps of share market money now because their current rates are very unattractive. They have a fantastic team at Castle Hill and it is a pity that their talents are wasted as the rates are so far off the pace that they have lost my recent business.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Ken from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 7 months ago)

      If you find a better rate they will go better and they are extremely helpful       Full review 

      If you find a better rate they will go better and they are extremely helpful


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Wendy from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 9 months ago)

      There are various term deposits, the one I use from westpac I use a financial advisory service to manage for me and for my superannuation and the rates are super low and there are no exit fees. You get more for your money.       Full review 

      There are various term deposits, the one I use from westpac I use a financial advisory service to manage for me and for my superannuation and the rates are super low and there are no exit fees. You get more for your money.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Rachel from New South Wales

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 9 months ago)

      I like this product for the simple ease of setting up, auto carry over when time expires, a simple case of setup and forget, if one prefers. And, is easy to access early if an emergency arises. This is my favorite way to save.       Full review 

      I like this product for the simple ease of setting up, auto carry over when time expires, a simple case of setup and forget, if one prefers. And, is easy to access early if an emergency arises. This is my favorite way to save.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Leonie from Victoria

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 9 months ago)

      Easy online application. Can start one under $10,000. They make you come in and sign the form after online application for added security. Very pleased with the interest rate. Happy overall.       Full review 

      Easy online application. Can start one under $10,000. They make you come in and sign the form after online application for added security. Very pleased with the interest rate. Happy overall.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Silvana from Victoria

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 9 months ago)

      It is better interest earning then most, Secure. easy to transfer in and out so when u need it, is a matter of transferring it back to your everyday account instantly.       Full review 

      It is better interest earning then most, Secure. easy to transfer in and out so when u need it, is a matter of transferring it back to your everyday account instantly.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Sam from Queensland

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 9 months ago)

      Easy and Reliable with a 7% over 5 years. Very Happy.       Full review 

      Easy and Reliable with a 7% over 5 years. Very Happy.


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Alan from Western Australia

      Was this review helpful?

      Yes
        1. Overall customer rating
        2. (Reviewed 9 months ago)

      Marvellous intrest rate return on my term deposits with the opportunity to reinvest at a higher rate       Full review 

      Marvellous intrest rate return on my term deposits with the opportunity to reinvest at a higher rate


        1. Price
        1. Features
        1. Service
        1. Convenience
        1. Trust
      Less
      Westpac Term Deposit reviewed by Tony from New South Wales

      Was this review helpful?

      Yes

    What type of term deposit are you looking for?

    Highest rated term deposits- as voted by the Mozo Community (rating out of 10)

    • 8.7

      ING DIRECT term deposits

      Overall rating: 8.7 (36 reviews)

      Last reviewed: 01 February 2012


      1. Overall customer rating
      1. Price
      1. Features
      1. Service
      1. Convenience
      1. Trust
    • 8.6

      Bendigo Bank term deposits

      Overall rating: 8.6 (47 reviews)

      Last reviewed: 26 January 2012


      1. Overall customer rating
      1. Price
      1. Features
      1. Service
      1. Convenience
      1. Trust
    • 8.2

      St George term deposits

      Overall rating: 8.2 (30 reviews)

      Last reviewed: 25 January 2012


      1. Overall customer rating
      1. Price
      1. Features
      1. Service
      1. Convenience
      1. Trust
    • 8.0

      Westpac term deposits

      Overall rating: 8.0 (62 reviews)

      Last reviewed: 31 January 2012


      1. Overall customer rating
      1. Price
      1. Features
      1. Service
      1. Convenience
      1. Trust
    • 7.7

      NAB term deposits

      Overall rating: 7.7 (41 reviews)

      Last reviewed: 25 January 2012


      1. Overall customer rating
      1. Price
      1. Features
      1. Service
      1. Convenience
      1. Trust