Bank account reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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  • Macquarie

    Macquarie bank account review

    Excellent features and personal attention

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    I have been a client of Macquarie for 30 years, primarily for my business and super funds with smaller personal cash management and share trading accounts. I also hold a Visa card with them. I am personally telephoned any time I have "slipped up"...  Full review 

    I have been a client of Macquarie for 30 years, primarily for my business and super funds with smaller personal cash management and share trading accounts. I also hold a Visa card with them. I am personally telephoned any time I have "slipped up" and not covered automatic debits. The friendly attention to detail is refreshing and care free. Fees are realistic and better than other providers I have experienced. The reward program is "real" where I have enjoyed close to $1000 in benefits each year. Strongly recommended.


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    Macquarie bank account reviewed by Paul from Western Australia

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  • Greater Building Society

    Greater Building Society bank account review

    The Greater is the greatest

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    I'm so thankful for the Greater, the convenience of online banking has got me out of a tight jam more than once. Upon entry to the bank, I'm always greeted with a massive smile that makes me happy to have even stepped foot inside. And the staff a...  Full review 

    I'm so thankful for the Greater, the convenience of online banking has got me out of a tight jam more than once. Upon entry to the bank, I'm always greeted with a massive smile that makes me happy to have even stepped foot inside. And the staff are always so helpful and understanding. The Greater is the greatest.


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    Greater Building Society bank account reviewed by Christopher

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  • ANZ

    ANZ bank account review

    ANZ No. 1 for service!

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    I have always had exceptional service from the ANZ and have no hesitation in recommending them to anyone looking for a reliable and helpful Bank. They have always been most helpful whether dealing with a Mortgage or reverse Loan or any other finan...  Full review 

    I have always had exceptional service from the ANZ and have no hesitation in recommending them to anyone looking for a reliable and helpful Bank. They have always been most helpful whether dealing with a Mortgage or reverse Loan or any other financial problem. Furthermore they will come to you and discuss the best way to deal with any problems.


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    ANZ bank account reviewed by Dorothy from Queensland

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Best Online Banking

    1. Overall customer rating
    2. (Reviewed about 5 hours ago)

    CBA have the best and most advanced online banking features. I have been a long loyal customer. No other bank can come close with the service and features this bank offers.  Full review 

    CBA have the best and most advanced online banking features. I have been a long loyal customer. No other bank can come close with the service and features this bank offers.


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    Commonwealth Bank bank account reviewed by Craig from South Australia

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  • St.George

    St.George bank account review

    Easy to navigate and understand

    1. Overall customer rating
    2. (Reviewed about 5 hours ago)

    I have been with St George for around 10 years now and I wouldn't go to any other bank. They have so many options for various accounts depending on your needs. If you are looking around, their website is very clear and concise which makes it easie...  Full review 

    I have been with St George for around 10 years now and I wouldn't go to any other bank. They have so many options for various accounts depending on your needs. If you are looking around, their website is very clear and concise which makes it easier to find what you are after. The tellers at my local branch are so lovely! They are genuinely interested in helping you out and don't just pass you by. This is a rare quality in a bank!


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    St.George bank account reviewed by Rebecca from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Should be investigated

    1. Overall customer rating
    2. (Reviewed about 5 hours ago)

    Very poor customer service, staff were very unhelpful, over $90 worth of transaction fees in one month. 60 transactions come out of my account in one day, they kept on over drawing my account. I was told that it was because I was using credit. I h...  Full review 

    Very poor customer service, staff were very unhelpful, over $90 worth of transaction fees in one month. 60 transactions come out of my account in one day, they kept on over drawing my account. I was told that it was because I was using credit. I had been banking with Commonwealth Bank for over 5 years and had always used credit, it was almost like they were double drawing out of my account! In the end I changed banks, will never bank with Commonwealth Bank ever again and have told friends and family of the poor customer service that I have received.


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    Commonwealth Bank bank account reviewed by Krystle

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  • ANZ

    ANZ bank account review

    Mediocre

    1. Overall customer rating
    2. (Reviewed about 7 hours ago)

    More contact from the banks directly with their clients especially over debt control would help a lot of folk minimise their debt. Bring back school banking, maybe even with a small borrowing game, so kids can understand, spend now.... repay over ...  Full review 

    More contact from the banks directly with their clients especially over debt control would help a lot of folk minimise their debt. Bring back school banking, maybe even with a small borrowing game, so kids can understand, spend now.... repay over time i.e. they borrow $10 at the beginning of term and repay it at $1 per week plus $1 interest . And review in that time what has happened to the item, did they think they got value etc.


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    ANZ bank account reviewed by Quin from Tasmania

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  • Bank of Queensland

    Bank of Queensland bank account review

    The best bank in the business

    1. Overall customer rating
    2. (Reviewed about 8 hours ago)

    Bank of Queensland is just 'The best bank in the business', bar none. Nothing is too hard - they make banking as easy as icing a cake!  Full review 

    Bank of Queensland is just 'The best bank in the business', bar none. Nothing is too hard - they make banking as easy as icing a cake!


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    Bank of Queensland bank account reviewed by Win from Queensland

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  • St.George

    St.George bank account review

    Online service is fantastic

    1. Overall customer rating
    2. (Reviewed about 9 hours ago)

    I have been with St George since I was in High School, that's 28 years. I have now moved to Queensland and find they don't have many branches or ATMs but their online service and website is fantastic. As for the in branch service I have come acros...  Full review 

    I have been with St George since I was in High School, that's 28 years. I have now moved to Queensland and find they don't have many branches or ATMs but their online service and website is fantastic. As for the in branch service I have come across, exceptional staff and some very poor arrogant staff, but I guess that is expected when you are with a bank 28 yrs. I wish I could rate St George with a 10 since I feel loyal to them after all this time.


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    St.George bank account reviewed by Rhonda from Queensland

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  • NAB

    NAB bank account review

    NAB is the best

    1. Overall customer rating
    2. (Reviewed about 9 hours ago)

    NAB is the best at customer service and I can always trust them. They are always wanting to help when need it.  Full review 

    NAB is the best at customer service and I can always trust them. They are always wanting to help when need it.


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    NAB bank account reviewed by Jordayna

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  • Heritage Isle

    Heritage Isle bank account review

    Amazing

    1. Overall customer rating
    2. (Reviewed about 9 hours ago)

    When I go into the bank, they are so friendly and know my name.  Full review 

    When I go into the bank, they are so friendly and know my name.


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    Heritage Isle bank account reviewed by Genna from Tasmania

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Awesome banking experiences everyday

    1. Overall customer rating
    2. (Reviewed about 9 hours ago)

    It's simply the best and easiest bank to bank with. I love it...Commonwealth, my home from home.  Full review 

    It's simply the best and easiest bank to bank with. I love it...Commonwealth, my home from home.


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    Commonwealth Bank bank account reviewed by Lucy

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  • ANZ

    ANZ bank account review

    Great

    1. Overall customer rating
    2. (Reviewed about 10 hours ago)

    I live in a small town and get great service because they are people we know and trust.  Full review 

    I live in a small town and get great service because they are people we know and trust.


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    ANZ bank account reviewed by Amanda

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  • ANZ

    ANZ bank account review

    Good online service most of the time

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    The bank itself is OK, it's just that it's difficult to talk to a real person when you need to.  Full review 

    The bank itself is OK, it's just that it's difficult to talk to a real person when you need to.


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    ANZ bank account reviewed by Vic from Western Australia

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  • Bendigo Bank

    Bendigo Bank bank account review

    I recommend the Bendigo Bank very highly

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    Overall rating, excellent for convenience, customer service, products. The Bendigo Bank is the best bank I have ever been with.  Full review 

    Overall rating, excellent for convenience, customer service, products. The Bendigo Bank is the best bank I have ever been with.


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    Bendigo Bank bank account reviewed by Steven

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  • ANZ

    ANZ bank account review

    Good bank, great for Centrelink customers!!

    1. Overall customer rating
    2. (Reviewed about 11 hours ago)

    ANZ are very helpful both on the phone and in branch. Advice is given willingly and freely. Customer service is great but there are limited tellers open. Accounts for Centrelink customers are good with no banking fees and if the account is overdra...  Full review 

    ANZ are very helpful both on the phone and in branch. Advice is given willingly and freely. Customer service is great but there are limited tellers open. Accounts for Centrelink customers are good with no banking fees and if the account is overdrawn and you receive Centrelink benefits they have a great 90% programme which allows you to still access 90% of your money.


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    ANZ bank account reviewed by Cassandras from South Australia

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Friendly, knowledgable & polite staff

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    I love my local branch here in my town, the staff are very very helpful & keep me up to date with new products & are always so helpful & polite.  Full review 

    I love my local branch here in my town, the staff are very very helpful & keep me up to date with new products & are always so helpful & polite.


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    Commonwealth Bank bank account reviewed by Lynne from Victoria

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  • ME Bank

    ME Bank bank account review

    Great service

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    We have tried The Big Four with no satisfaction. ME bank has been our major Banking Partner and has satisfied us well!  Full review 

    We have tried The Big Four with no satisfaction. ME bank has been our major Banking Partner and has satisfied us well!


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    ME Bank bank account reviewed by Hugh from New South Wales

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  • ANZ

    ANZ bank account review

    Great account features, friendly staff

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    Great and flexible accounts, good interest for bonus saving initiatives. Low account keeping fees, nice tellers, amazing customer service.  Full review 

    Great and flexible accounts, good interest for bonus saving initiatives. Low account keeping fees, nice tellers, amazing customer service.


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    ANZ bank account reviewed by Vicki from Western Australia

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  • ANZ

    ANZ bank account review

    Great for equities trading

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    Again, ANZ provides competitive rates, great client service and product support. Particularly with E*TRADE.  Full review 

    Again, ANZ provides competitive rates, great client service and product support. Particularly with E*TRADE.


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    ANZ bank account reviewed by James from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Reliable

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    Commbank has never once messed me around. I do have money that comes out for my gym and that's never been messed up. Customer service is one of best I've ever had, I've been with Bank SA and ANZ and all they did was mess me around.  Full review 

    Commbank has never once messed me around. I do have money that comes out for my gym and that's never been messed up. Customer service is one of best I've ever had, I've been with Bank SA and ANZ and all they did was mess me around.


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    Commonwealth Bank bank account reviewed by Marc

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  • NAB

    NAB bank account review

    Good customer service

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    Have been with this bank for over 20 years. Trust them, they have looked after us over time.  Full review 

    Have been with this bank for over 20 years. Trust them, they have looked after us over time.


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    NAB bank account reviewed by Carol from New South Wales

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  • Bendigo Bank

    Bendigo Bank bank account review

    Best bank ever, very consistent

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    Best service, quick and efficient, love it.  Full review 

    Best service, quick and efficient, love it.


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    Bendigo Bank bank account reviewed by Jamil

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  • NAB

    NAB bank account review

    Customer service

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    Great local branch. Very approachable.  Full review 

    Great local branch. Very approachable.


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    NAB bank account reviewed by Tammy from Victoria

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  • Heritage Bank

    Heritage Bank bank account review

    Friendly local bank- what a relief!

    1. Overall customer rating
    2. (Reviewed 2 days ago)

    I love my Heritage accounts. For management of simple savings and transactions, it's perfect for me. They are a community minded bank, locally active, human and approachable. The customer service is always helpful both in bank and on phone, and ...  Full review 

    I love my Heritage accounts. For management of simple savings and transactions, it's perfect for me. They are a community minded bank, locally active, human and approachable. The customer service is always helpful both in bank and on phone, and the online system is easy to use. The interest rates are comparable- not the best, not the worst. The fees are not excessive. It's been the most pleasant banking experience I've had- far more preferable to the big banks I've been with. The most difficult thing about the bank is finding nearby branches to make cheque deposits, they are few and far between but with the free use of Westpac ATMs, it makes withdrawals easy.


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    Heritage Bank bank account reviewed by Anna from Queensland

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