Bank account reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account reviews

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Bank of Queensland

Bank of Queensland Day2Day Plus Account bank account review

Overall rating   8 / 10

Great bank

Very good with customer service.
Full review

Very good with customer service.

    Price   8 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Megan (QLD), reviewed about 6 hours ago

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ANZ

ANZ Access Advantage bank account review

Overall rating   8 / 10

Great bank with room for improvement

I've been with ANZ for many years and use it as my savings & long term goal account. It works better for me to have 2 actual separate bank accounts to minimise any extra spending from my savings. ANZ has enough branches & ATM's for easy access...
Full review

I've been with ANZ for many years and use it as my savings & long term goal account. It works better for me to have 2 actual separate bank accounts to minimise any extra spending from my savings. ANZ has enough branches & ATM's for easy access though they do lag behind in mobile apps and other daily functions(24/7 cash deposit machines with instant access to funds).

    Price   10 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   10 / 10

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Ken (VIC), reviewed about 6 hours ago

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NAB

NAB bank account review

Overall rating   4 / 10

Service seems to have issues often

Clearance times on cheques is unacceptable .
Full review

Clearance times on cheques is unacceptable .

    Price   5 / 10

    Features   5 / 10

    Customer service   6 / 10

    Convenience   4 / 10

    Trust   4 / 10

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Robyn (NSW), reviewed about 6 hours ago

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Westpac

Westpac bank account review

Overall rating   1 / 10

Bank fees

Transferring money takes too long.
Full review

Transferring money takes too long.

    Price   1 / 10

    Features   1 / 10

    Customer service   1 / 10

    Convenience   1 / 10

    Trust   1 / 10

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Peter (QLD), reviewed about 7 hours ago

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Heritage Bank

Heritage Bank Simply Access bank account review

Overall rating   8 / 10

Great customer service and competetive

Has always kept in touch with me and helped out with any problems.
Full review

Has always kept in touch with me and helped out with any problems.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Shane (QLD), reviewed about 7 hours ago

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Westpac

Westpac Choice bank account review

Overall rating   10 / 10

Fantastic

Greatest bank I have ever banked with.
Full review

Greatest bank I have ever banked with.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Louise (QLD), reviewed about 7 hours ago

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Westpac

Westpac Business One - Low Plan bank account review

Overall rating   2 / 10

Don't follow through

I dislike the bank as on two occissions they have not followed through with what they had said there would . Once with a banking product for me and the other with a referral.
Full review

I dislike the bank as on two occissions they have not followed through with what they had said there would . Once with a banking product for me and the other with a referral.

    Price   2 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   4 / 10

    Trust   1 / 10

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Graeme (VIC), reviewed about 7 hours ago

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Bankwest

Bankwest Hero Transaction Account bank account review

Overall rating   9 / 10

Great customer service

My last account was with Commonwealth and I have found bankwest fantastic
Full review

My last account was with Commonwealth and I have found bankwest fantastic

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Jodie (WA), reviewed about 7 hours ago

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BankSA

BankSA bank account review

Overall rating   1 / 10

Money making bank

Always taking fees out, the only bank that does it.
Full review

Always taking fees out, the only bank that does it.

    Price   1 / 10

    Features   5 / 10

    Customer service   4 / 10

    Convenience   6 / 10

    Trust   4 / 10

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Susan (SA), reviewed about 7 hours ago

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Westpac

Westpac Choice bank account review

Overall rating   6 / 10

Good customer service

I like this bank as it does every thing I need in every day banking. The fees are on a par to other banks.
Full review

I like this bank as it does every thing I need in every day banking. The fees are on a par to other banks.

    Price   6 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   6 / 10

Less

Jo (SA), reviewed about 7 hours ago

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NAB

NAB Classic Banking Account bank account review

Overall rating   8 / 10

Easy reliable banking

Suitable for me. I get everything I need for my banking needs. Online support should be prompt and should have follow up to meet client satisfaction.
Full review

Suitable for me. I get everything I need for my banking needs. Online support should be prompt and should have follow up to meet client satisfaction.

    Price   9 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   10 / 10

Less

Archita (SA), reviewed about 7 hours ago

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ANZ

ANZ Access Advantage bank account review

Overall rating   9 / 10

Convenient

Have been with ANZ for many years and use this account to set up direct debits, set and forget.
Full review

Have been with ANZ for many years and use this account to set up direct debits, set and forget.

    Price   9 / 10

    Features   5 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Glynis (WA), reviewed about 7 hours ago

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BankSA

BankSA Complete Freedom Account bank account review

Overall rating   10 / 10

Great customer service

Pros: open on a saturday, no cons
Full review

Pros: open on a saturday, no cons

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Rebecca (SA), reviewed about 7 hours ago

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P&N Bank

P&N Bank Easypay Access Account bank account review

Overall rating   10 / 10

Hassle free

I do most of my banking via the internet and their site is easy to navigate.
Full review

I do most of my banking via the internet and their site is easy to navigate.

    Price   9 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Glynis (WA), reviewed about 7 hours ago

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IMB

IMB Everyday Account bank account review

Overall rating   6 / 10

Good bank

Good bank.
Full review

Good bank.

    Price   5 / 10

    Features   7 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Nyfodora (NSW), reviewed about 7 hours ago

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Bankwest

Bankwest Business Zero Transaction Account bank account review

Overall rating   7 / 10

Great customer service

Bankwest is overall okay, but they lack branches. They only have a select few that are hard to reach. Their phone app is great,t but needs to have more features e.g. Cardless cash etc
Full review

Bankwest is overall okay, but they lack branches. They only have a select few that are hard to reach. Their phone app is great,t but needs to have more features e.g. Cardless cash etc

    Price   7 / 10

    Features   3 / 10

    Customer service   8 / 10

    Convenience   3 / 10

    Trust   7 / 10

Less

Mihiri (VIC), reviewed about 7 hours ago

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NAB

NAB Classic Banking Account bank account review

Overall rating   9 / 10

Excellent all round service.

Personal service either on phone or online, this bank continually exceeds my expectations.
Full review

Personal service either on phone or online, this bank continually exceeds my expectations.

    Price   9 / 10

    Features   8 / 10

    Customer service   7 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Barbara (VIC), reviewed about 7 hours ago

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ANZ

ANZ Access Advantage bank account review

Overall rating   10 / 10

Customer service is great

Great.
Full review

Great.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Lidiya (QLD), reviewed about 7 hours ago

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ANZ

ANZ bank account review

Overall rating   10 / 10

Trusted

Great bank, Great customer service .
Full review

Great bank, Great customer service .

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Craig (VIC), reviewed about 7 hours ago

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QT Mutual Bank

QT Mutual Bank Current Account bank account review

Overall rating   5 / 10

Good. Like any other.

I must have an account. I picked up the first bank I've seen across the street. Not much difference between banks.
Full review

I must have an account. I picked up the first bank I've seen across the street. Not much difference between banks.

    Price   2 / 10

    Features   2 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

Karel (QLD), reviewed about 7 hours ago

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Commonwealth Bank

Commonwealth Bank Smart Access bank account review

Overall rating   9 / 10

Been with this provider for years and won't change

Happy with the survey.
Full review

Happy with the survey.

    Price   7 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Jamaine (QLD), reviewed about 7 hours ago

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Bankwest

Bankwest Hero Transaction Account bank account review

Overall rating   10 / 10

Excellent

Love being part of this bank as I feel human and get treated like one.
Full review

Love being part of this bank as I feel human and get treated like one.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Geanne (QLD), reviewed about 7 hours ago

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ANZ

ANZ Business Advantage bank account review

Overall rating   2 / 10

If strugging financally loyalty doesn't count

Interest rates are high and we've contacted the bank to see if we have an options and there are none available to us.
Full review

Interest rates are high and we've contacted the bank to see if we have an options and there are none available to us.

    Price   0 / 10

    Features   0 / 10

    Customer service   2 / 10

    Convenience   0 / 10

    Trust   3 / 10

Less

Sandra (WA), reviewed about 7 hours ago

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NAB

NAB bank account review

Overall rating   8 / 10

Easy to understand and navigate

Very good customer service through phone calls.
Full review

Very good customer service through phone calls.

    Price   8 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Shane (SA), reviewed about 7 hours ago

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Westpac

Westpac bank account review

Overall rating   10 / 10

Never would I ever change my bank.

Nothing but love for this organization. Always awesome customer service and always smiling and inviting
Full review

Nothing but love for this organization. Always awesome customer service and always smiling and inviting

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Aroha (QLD), reviewed about 7 hours ago

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Bank account comparisons on MozoRates updated daily

  • Bankwest Easy Transaction Account

    Bankwest Easy Transaction Account

    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone, online banking or our highly rated mobile app

    account fee

    $6.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0%

    Go to site
    • Pay $0 ATM fees at over 10,000 major bank ATMs in Aus. Fees, T&Cs apply
    • No monthly account keeping fees when you deposit at least $2,000 per month
    • 24/7 access to your money via phone, online banking or our highly rated mobile app
    Product info
    • Atm networks: Bankwest, ANZ, Commonwealth, NAB, Westpac
    • What kind of card?: Debit MasterCard
    • Interest rate: Balances from $0: 0.00%pa
    • Fee free transactions: Unlimited domestic transactions from network ATMs, EFTPOS, cheque and counter withdrawals
    Overall rating

    8.2

    Based on 226 Bankwest bank account reviews

    Need more information?
    Find out more

    More info

    More info

  • ANZ Access Advantage

    ANZ Access Advantage

    • $0 monthly account service fee if you deposit at least $2,000 a month, or if you meet other eligibility criteria
    • Use your own money online, over the phone and overseas with Visa Debit access
    • 24/7 worldwide protection with ANZ Falcon fraud monitoring

    account fee

    $5.00$0 monthly account fee if you deposit min. $2,000 per month

    salary direct credit facility

    yes

    interest rate

    0%

    Go to site
    • $0 monthly account service fee if you deposit at least $2,000 a month, or if you meet other eligibility criteria
    • Use your own money online, over the phone and overseas with Visa Debit access
    • 24/7 worldwide protection with ANZ Falcon fraud monitoring
    Product info
    • Atm networks: ANZ
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.00%pa.
      Balances from $50,000: 0.01%pa.
      Balances from $100,000: 0.02%pa
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, cheque, counter withdrawals, counter deposits, phone and internet
    Overall rating

    7.6

    Based on 874 ANZ bank account reviews

    Need more information?
    Find out more

    More info

    More info

  • ING DIRECT Orange Everyday

    ING DIRECT Orange Everyday

    • No monthly account keeping fees
    • Free ATM use when you deposit your pay of $1,000+ each month
    • 2% cash back on Visa payWave purchases under $100 when you deposit $1,000 per month

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0%

    Go to site
    • No monthly account keeping fees
    • Free ATM use when you deposit your pay of $1,000+ each month
    • 2% cash back on Visa payWave purchases under $100 when you deposit $1,000 per month
    Product info
    • Atm networks: None
    • What kind of card?: Visa Debit
    • Interest rate: Balances from $0: 0.00%pa
    • Fee free transactions: Free ATM use when you deposit your pay of $1,000+ each month, free EFTPOS withdrawals and online bank cheques.
    Overall rating

    9.3

    Based on 115 ING DIRECT bank account reviews

    Need more information?
    Find out more

    More info

    More info

  • NAB Classic Banking Account

    NAB Classic Banking Account

    • No monthly account fees
    • Access to Visa payWave
    • Debit card gives you unlimited access to internet and telephone banking

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0.01%

    Go to site
    • No monthly account fees
    • Access to Visa payWave
    • Debit card gives you unlimited access to internet and telephone banking
    Product info
    • Atm networks: NAB, rediATM
    • What kind of card?: Visa Debit or
      EFTPOS
    • Interest rate: Balances from $0: 0.01%pa
    • Fee free transactions: Unlimited free transactions from own-bank ATM, EFTPOS, counter withdrawals, counter deposits, phone, internet and Visa debit purchases
    Overall rating

    8.1

    Based on 767 NAB bank account reviews

    Need more information?
    Find out more

    More info

    More info

  • ME EveryDay Transaction Account

    ME EveryDay Transaction Account

    • No monthly account-keeping fees.
    • No interest fees.
    • If you choose the pink Debit MasterCard when you sign up, we’ll donate one cent to the National Breast Cancer Foundation every time you make a purchase with your card.

    account fee

    $0.00

    salary direct credit facility

    yes

    interest rate

    0%

    Go to site
    • No monthly account-keeping fees.
    • No interest fees.
    • If you choose the pink Debit MasterCard when you sign up, we’ll donate one cent to the National Breast Cancer Foundation every time you make a purchase with your card.
    Product info
    • Atm networks: ME Bank, Westpac, St.George, Bank of Melbourne, BankSA
    • What kind of card?: Debit MasterCard
    • Interest rate: Balances from $0: 0.00%pa
    • Fee free transactions: Unlimited free transactions from network ATM, EFTPOS, phone, internet and BPAY
    Overall rating

    8.7

    Based on 39 ME bank account reviews

    Need more information?
    Find out more

    More info

    More info

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About Mozo Reviews

Mozo gives you the inside story on the best banking and insurance products as rated by thousands of real customers around Australia.

We don't make subjective judgments, nor do advertisers influence our ratings.

Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.