Bank account reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account reviews

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Happy with account

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    Very pleased with account and overall service. Excellent bank app.  Full review 

    Very pleased with account and overall service. Excellent bank app.


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    Commonwealth Bank bank account reviewed by Sheena

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  • BankSA

    BankSA bank account review

    Friendly & helpful staff & the convenience

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    I like my bank because of their friendly & helpful staff & the convenience of 24hr access to my account.  Full review 

    I like my bank because of their friendly & helpful staff & the convenience of 24hr access to my account.


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    BankSA bank account reviewed by Mark from South Australia

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  • Westpac

    Westpac bank account review

    Genuine customer service and great products

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    The Westpac Bank has been an excellent provider. Genuine customer service, happy to sit down and explain their services and products in full, and always looking out for the best interest of their customers. Very competitive with other financial in...  Full review 

    The Westpac Bank has been an excellent provider. Genuine customer service, happy to sit down and explain their services and products in full, and always looking out for the best interest of their customers. Very competitive with other financial institutions.


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    Westpac bank account reviewed by Brett

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  • ANZ

    ANZ bank account review

    I love my bank!

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Have always been able to rely on my bank when I need help! Thanks ANZ!  Full review 

    Have always been able to rely on my bank when I need help! Thanks ANZ!


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    ANZ bank account reviewed by Jade

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  • NAB

    NAB bank account review

    Must Have Account!

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    I love this account, they don't have any fees, great customer service :)  Full review 

    I love this account, they don't have any fees, great customer service :)


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    NAB bank account reviewed by Sally

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  • Hume Bank

    Hume Bank bank account review

    Best bank I've ever dealt with

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Friendly and helpful staff. Nothing is ever too trivial a request.  Full review 

    Friendly and helpful staff. Nothing is ever too trivial a request.


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    Hume Bank bank account reviewed by Samantha

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  • Police Bank

    Police Bank bank account review

    The bank going from strength to strength

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    I have been a member of Police Bank (formerly Police Credit Union) for 40 years & have full trust in their everyday service. The Investment Portfolios offered are down to earth & flexible.  Full review 

    I have been a member of Police Bank (formerly Police Credit Union) for 40 years & have full trust in their everyday service. The Investment Portfolios offered are down to earth & flexible.


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    Police Bank bank account reviewed by Trevor from New South Wales

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  • Bendigo Bank

    Bendigo Bank bank account review

    Not happy

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    Fees fees fees on every transaction, even in the bank itself.  Full review 

    Fees fees fees on every transaction, even in the bank itself.


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    Bendigo Bank bank account reviewed by Lyn from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Excellent bank

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    I've been with other banks before but did not get the customer service or attention that I now get from the Commonwealth Bank. I have an every day account, a saving account, a credit card, and my home loan with CBA and, except for bank charges lik...  Full review 

    I've been with other banks before but did not get the customer service or attention that I now get from the Commonwealth Bank. I have an every day account, a saving account, a credit card, and my home loan with CBA and, except for bank charges like any other, I don't have a bad word to say about them. Other banks didn't help, or care like the CBA does. I'd recommend anyone to use them.


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    Commonwealth Bank bank account reviewed by Tracey mcnally

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  • P&N Bank

    P&N Bank bank account review

    Excellent

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    An uncomplicated and prompt service provider that continues to value its customer and their business.  Full review 

    An uncomplicated and prompt service provider that continues to value its customer and their business.


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    P&N Bank bank account reviewed by Roger from Western Australia

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  • ANZ

    ANZ bank account review

    Great range of products with efficient staff

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    ANZ Staff are always friendly and obliging. The progress saver account gives the best interest without having to lock away your money.  Full review 

    ANZ Staff are always friendly and obliging. The progress saver account gives the best interest without having to lock away your money.


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    ANZ bank account reviewed by Rhonda from New South Wales

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  • Greater Building Society

    Greater Building Society bank account review

    Great customer service and low cost

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    Customer service is always amazing, I've never had a problem. My home loan isn't with them only because we have a small business and their borrowing rules are very strict, which of course isn't a bad thing, but I've never changed my bank accounts ...  Full review 

    Customer service is always amazing, I've never had a problem. My home loan isn't with them only because we have a small business and their borrowing rules are very strict, which of course isn't a bad thing, but I've never changed my bank accounts over to my loan provider as the service I receive and cost/fees is always better. I once had someone attempt to use my card details in America and it was actioned and I was contacted almost immediately. Very happy with the products and service.


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    Greater Building Society bank account reviewed by Amy from New South Wales

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  • Westpac

    Westpac bank account review

    Great features

    1. Overall customer rating
    2. (Reviewed about 7 hours ago)

    I have multiple accounts that I can easily transfer money between to suit my budgeting needs. I have accounts where fees are waived if a minimum amount is deposited each month, so it works for me as a fee free option.  Full review 

    I have multiple accounts that I can easily transfer money between to suit my budgeting needs. I have accounts where fees are waived if a minimum amount is deposited each month, so it works for me as a fee free option.


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    Westpac bank account reviewed by Kirstie from Victoria

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  • Bankwest

    Bankwest bank account review

    You won't like Bankwest!

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Looking to leave- the customer service is terrible. I have put up with Bankwest for many years and they continue to disappoint.  Full review 

    Looking to leave- the customer service is terrible. I have put up with Bankwest for many years and they continue to disappoint.


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    Bankwest bank account reviewed by Victoria

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  • Westpac

    Westpac bank account review

    Efficient online banking

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    The concierge at my local bank ALWAYS has a smile on his face. I can also use my card at Bank of America in the US without international charges!  Full review 

    The concierge at my local bank ALWAYS has a smile on his face. I can also use my card at Bank of America in the US without international charges!


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    Westpac bank account reviewed by Lizzy from Queensland

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  • Greater Building Society

    Greater Building Society bank account review

    Making my life simple

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    I've used many banks so far, living overseas in several countries, and also in Australia, before I came across Greater. This is by far the best banking institution. They offer same products as any other bank, they are serious about corporate socia...  Full review 

    I've used many banks so far, living overseas in several countries, and also in Australia, before I came across Greater. This is by far the best banking institution. They offer same products as any other bank, they are serious about corporate social responsibility, they reward loyalty and their customer service is excellent, everything is resolved quickly and in a highly professional manner.


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    Greater Building Society bank account reviewed by Zorica from New South Wales

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  • Bankwest

    Bankwest bank account review

    Can't be any better

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    They have great competitive rates for all their products and I would recommend them to all my friends.  Full review 

    They have great competitive rates for all their products and I would recommend them to all my friends.


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    Bankwest bank account reviewed by Dale

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Glad I'm with Commbank

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Online app: super handy ATMs: easy to use In store: friendly and helpful  Full review 

    Online app: super handy ATMs: easy to use In store: friendly and helpful


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    Commonwealth Bank bank account reviewed by Jeremy

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  • Greater Building Society

    Greater Building Society bank account review

    Look after you

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    The Greater Building Society would have to be the best bank I have dealt with in the last 10 years. They help you and make sure to look after you.  Full review 

    The Greater Building Society would have to be the best bank I have dealt with in the last 10 years. They help you and make sure to look after you.


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    Greater Building Society bank account reviewed by Jamie edwards

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  • Teachers Mutual Bank

    Teachers Mutual Bank bank account review

    Good service

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Service is geared to the over 55 and they offer very good interest rates.  Full review 

    Service is geared to the over 55 and they offer very good interest rates.


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    Teachers Mutual Bank bank account reviewed by Ruth from New South Wales

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  • ANZ

    ANZ bank account review

    Amazing

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    I like ANZ because they are always on the ball with everything and their customer service is great!  Full review 

    I like ANZ because they are always on the ball with everything and their customer service is great!


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    ANZ bank account reviewed by Nikki

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  • ANZ

    ANZ bank account review

    Excellent, no monthly fees, great product

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Fantastic account, easy to access & manage online - no monthly fees. Convenient banking with good customer service via phone, online and face to face.  Full review 

    Fantastic account, easy to access & manage online - no monthly fees. Convenient banking with good customer service via phone, online and face to face.


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    ANZ bank account reviewed by Victoria

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  • Macquarie

    Macquarie bank account review

    Excellent features and personal attention

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    I have been a client of Macquarie for 30 years, primarily for my business and super funds with smaller personal cash management and share trading accounts. I also hold a Visa card with them. I am personally telephoned any time I have "slipped up"...  Full review 

    I have been a client of Macquarie for 30 years, primarily for my business and super funds with smaller personal cash management and share trading accounts. I also hold a Visa card with them. I am personally telephoned any time I have "slipped up" and not covered automatic debits. The friendly attention to detail is refreshing and care free. Fees are realistic and better than other providers I have experienced. The reward program is "real" where I have enjoyed close to $1000 in benefits each year. Strongly recommended.


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    Macquarie bank account reviewed by Paul from Western Australia

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  • Greater Building Society

    Greater Building Society bank account review

    The Greater is the greatest

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    I'm so thankful for the Greater, the convenience of online banking has got me out of a tight jam more than once. Upon entry to the bank, I'm always greeted with a massive smile that makes me happy to have even stepped foot inside. And the staff a...  Full review 

    I'm so thankful for the Greater, the convenience of online banking has got me out of a tight jam more than once. Upon entry to the bank, I'm always greeted with a massive smile that makes me happy to have even stepped foot inside. And the staff are always so helpful and understanding. The Greater is the greatest.


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    Greater Building Society bank account reviewed by Christopher

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  • ANZ

    ANZ bank account review

    ANZ No. 1 for service!

    1. Overall customer rating
    2. (Reviewed 7 days ago)

    I have always had exceptional service from the ANZ and have no hesitation in recommending them to anyone looking for a reliable and helpful Bank. They have always been most helpful whether dealing with a Mortgage or reverse Loan or any other finan...  Full review 

    I have always had exceptional service from the ANZ and have no hesitation in recommending them to anyone looking for a reliable and helpful Bank. They have always been most helpful whether dealing with a Mortgage or reverse Loan or any other financial problem. Furthermore they will come to you and discuss the best way to deal with any problems.


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    ANZ bank account reviewed by Dorothy from Queensland

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