Bank account reviews

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Recent bank account reviews

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  • Westpac

    Westpac bank account review

    Great bank to be with

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    Friendly helpful customer service, never had a problem with the bank.  Full review 

    Friendly helpful customer service, never had a problem with the bank.


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    Westpac bank account reviewed by Lee

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  • Bendigo Bank

    Bendigo Bank bank account review

    Awesome people

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    I've been with Bendigo for many years, nothing is too hard for them, I don't plan on changing banks. Customer support is excellent.  Full review 

    I've been with Bendigo for many years, nothing is too hard for them, I don't plan on changing banks. Customer support is excellent.


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    Bendigo Bank bank account reviewed by Pauline from Victoria

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  • ANZ

    ANZ bank account review

    Good

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Have been with ANZ for a long time now, never had issues.  Full review 

    Have been with ANZ for a long time now, never had issues.


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    ANZ bank account reviewed by Jocelyn

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Internet service needs overhauling

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    I don't like their inability to send/make available bank statements on the internet on time at dates requested -in line with ATO Bas/tax requirements. It should be possible to choose the date statements are required on internet. Paper statements r...  Full review 

    I don't like their inability to send/make available bank statements on the internet on time at dates requested -in line with ATO Bas/tax requirements. It should be possible to choose the date statements are required on internet. Paper statements requested should come out immediately after that date - not 2 weeks later.


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    Commonwealth Bank bank account reviewed by Pam from New South Wales

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  • Westpac

    Westpac bank account review

    Great for over 55's

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    I think it's free. Easy online access to do everything I want.  Full review 

    I think it's free. Easy online access to do everything I want.


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    Westpac bank account reviewed by Philip from Western Australia

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  • ING DIRECT

    ING DIRECT bank account review

    ING Bank is the best bank as far as I'm concerned

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    What can I say, ING Direct are brilliant for so many reasons, brilliant customer service, great convenience and great products. Plus a loyalty bonus which was a lovely surprise. They are the BEST bank as far as I'm concerned.  Full review 

    What can I say, ING Direct are brilliant for so many reasons, brilliant customer service, great convenience and great products. Plus a loyalty bonus which was a lovely surprise. They are the BEST bank as far as I'm concerned.


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    ING DIRECT bank account reviewed by Amanda

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  • Westpac

    Westpac bank account review

    Inefficient branch

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    The new branch set up is not customer friendly. I have swapped banks because I could not get the service I need without having to stand for 20 mins waiting for a teller.  Full review 

    The new branch set up is not customer friendly. I have swapped banks because I could not get the service I need without having to stand for 20 mins waiting for a teller.


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    Westpac bank account reviewed by Maggie from Western Australia

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Not recommended

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Always charge me a monthly fee when they do nothing to earn it. They are already earning billions.  Full review 

    Always charge me a monthly fee when they do nothing to earn it. They are already earning billions.


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    Commonwealth Bank bank account reviewed by Jacqui

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Great Customer Service

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Have been with Commonwealth for many years and have found them to be very good.  Full review 

    Have been with Commonwealth for many years and have found them to be very good.


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    Commonwealth Bank bank account reviewed by Joan from Queensland

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  • BankSA

    BankSA bank account review

    Partners in looking after my money and needs well

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    I have been with them for about 40 years and have never had a real bad experience, which cannot be said of most other service organisations. I have always been hospitable to them and they have always been friendly, efficient and reliable. When tra...  Full review 

    I have been with them for about 40 years and have never had a real bad experience, which cannot be said of most other service organisations. I have always been hospitable to them and they have always been friendly, efficient and reliable. When transferring a reasonably large amount of money overseas, they assisted me to save thousands by using another provider - and no pressure to put it through them.


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    BankSA bank account reviewed by Rob from South Australia

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  • Encompass Credit Union

    Encompass Credit Union bank account review

    Brilliant services at competitive rates

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    I have been a member for 40 years and I find their service to be exceptional. Nothing has ever been too much trouble and any minor issues that I may have had during that time have been followed up immediately. They offer a broad range of services ...  Full review 

    I have been a member for 40 years and I find their service to be exceptional. Nothing has ever been too much trouble and any minor issues that I may have had during that time have been followed up immediately. They offer a broad range of services from Credit/debit cards to Loans and Insurances and their website is very user friendly.


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    Encompass Credit Union bank account reviewed by Max from Northern Territory

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  • Beyond Bank

    Beyond Bank bank account review

    Beyond bank, service with a smile

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Beyond Bank has been great for me with awesome customer service, whether it be online, on the phone or in person, with quick, happy and friendly service. And to me that is priceless, I'm happy to pay certain charges with service like that. I alwa...  Full review 

    Beyond Bank has been great for me with awesome customer service, whether it be online, on the phone or in person, with quick, happy and friendly service. And to me that is priceless, I'm happy to pay certain charges with service like that. I always end up leaving happy with my experience at Beyond Bank.


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    Beyond Bank bank account reviewed by Johnnyjoe

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  • ADCU

    ADCU bank account review

    Too many fees

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Monthly fees are over $30 a month, only can visit branch if you're on military base. Meant to be a bank for defence personnel but it isn't. End of every month I get charged over $30 fees, I'm changing banks as the fees add up & I would like a ban...  Full review 

    Monthly fees are over $30 a month, only can visit branch if you're on military base. Meant to be a bank for defence personnel but it isn't. End of every month I get charged over $30 fees, I'm changing banks as the fees add up & I would like a bank that I can visit without going to base. They aren't very helpful at all, I was trying to pay my loan out 12 months early & offered no bonus for doing so, were rude when I requested pay out figure & statements.


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    ADCU bank account reviewed by Rebecca

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  • ANZ

    ANZ bank account review

    Safe, reliable, convenient

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Great bank. I've been with them for years & feel I've been well looked after by them. One thing I dislike is when transferring money from an ANZ to an ANZ Account, the funds show as being there immediately, however are frozen for around 3 days.  Full review 

    Great bank. I've been with them for years & feel I've been well looked after by them. One thing I dislike is when transferring money from an ANZ to an ANZ Account, the funds show as being there immediately, however are frozen for around 3 days.


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    ANZ bank account reviewed by Robyn

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  • Westpac

    Westpac bank account review

    Quite good rates and friendly

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    My bank has usually been able to meet our needs. Easy to talk to and most of the time they were able to answer all our questions -friendly and not pushy.  Full review 

    My bank has usually been able to meet our needs. Easy to talk to and most of the time they were able to answer all our questions -friendly and not pushy.


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    Westpac bank account reviewed by Helen from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    The bank that likes to kick you while you're down!

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    I have been a life long customer of the Commonwealth Bank, and have just recently decided to look elsewhere. Their accounts, netbank etc, are very convenient, which is why I've stayed so long, but their overdraw fees are getting beyond a joke! If ...  Full review 

    I have been a life long customer of the Commonwealth Bank, and have just recently decided to look elsewhere. Their accounts, netbank etc, are very convenient, which is why I've stayed so long, but their overdraw fees are getting beyond a joke! If your account is overdrawn for even just 1/2 hr, outside of business hours (like Paypal, and direct debits that are a little unpredictable with timing sometimes), they wait until you are just about out of money (even up to a week later), and then charge their fee, overdrawing the account again. Then they charge another $10 for the overdraw they caused! Oh, and they also turn down loan applications from their loyal customers, with the only explanation being "there was account misconduct sometime in the last 7 years". If you actually care how your bank treats its customers, don't bother with Commonwealth Bank!


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    Commonwealth Bank bank account reviewed by Adele

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  • ME Bank

    ME Bank bank account review

    Highly Recommend ME Bank

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    ME Bank is an awesome bank, we love banking with them. We have access from another bank's ATM and through any online Australia post outlet. There is always someone there to take my call and they have an awesome interest rate on their mortgage and ...  Full review 

    ME Bank is an awesome bank, we love banking with them. We have access from another bank's ATM and through any online Australia post outlet. There is always someone there to take my call and they have an awesome interest rate on their mortgage and the minimum payments are so easy to come up with each week.


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    ME Bank bank account reviewed by Michelle speakman

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  • NAB

    NAB bank account review

    Fast, quick and easy, great customer service

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    I changed from Commonwealth to NAB and could not be happier. NAB are always happy to help and do the best and quickest job at resolving any issues I have. I love my bank.  Full review 

    I changed from Commonwealth to NAB and could not be happier. NAB are always happy to help and do the best and quickest job at resolving any issues I have. I love my bank.


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    NAB bank account reviewed by Sharon from South Australia

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  • NAB

    NAB bank account review

    Fuss free

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Just a simple, fuss-free account - easy to manage.  Full review 

    Just a simple, fuss-free account - easy to manage.


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    NAB bank account reviewed by Kristin from Victoria

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  • NAB

    NAB bank account review

    No monthly fees!

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    About the only bank who don't charge a monthly fee, meaning you know that the money in there is going to stay there! My only complaint is that in this town, there is only one NAB ATM, meaning that you often have to go out of your way to access you...  Full review 

    About the only bank who don't charge a monthly fee, meaning you know that the money in there is going to stay there! My only complaint is that in this town, there is only one NAB ATM, meaning that you often have to go out of your way to access your money from their ATM or be charged for using another bank's.


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    NAB bank account reviewed by Helen from Victoria

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Excellent customer service and easy online access

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    We have been with the Commonwealth Bank for twenty years since we moved from NZ to Australia. The staff and services have always been great and suited our needs very well. Any problems have been dealt with efficiently and promptly in a very courte...  Full review 

    We have been with the Commonwealth Bank for twenty years since we moved from NZ to Australia. The staff and services have always been great and suited our needs very well. Any problems have been dealt with efficiently and promptly in a very courteous manner.


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    Commonwealth Bank bank account reviewed by Glenys from Queensland

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  • ME Bank

    ME Bank bank account review

    Fantastic bank!

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Switched over to ME Bank 2 years ago and love it! Very helpful with great customer service and always prompt with replies or calls.  Full review 

    Switched over to ME Bank 2 years ago and love it! Very helpful with great customer service and always prompt with replies or calls.


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    ME Bank bank account reviewed by Carley

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  • Westpac

    Westpac bank account review

    Average customer service

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Not enough tellers at times when you go into the bank.  Full review 

    Not enough tellers at times when you go into the bank.


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    Westpac bank account reviewed by Lauerlle from New South Wales

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  • Westpac

    Westpac bank account review

    Which bank? Westpac

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Westpac has to be the most easy going bank service I've ever dealt with. Their customer service is always getting better! They can always seem to find or help you with whatever you want. And it is extremely simple and easy to understand all their ...  Full review 

    Westpac has to be the most easy going bank service I've ever dealt with. Their customer service is always getting better! They can always seem to find or help you with whatever you want. And it is extremely simple and easy to understand all their policies and terms.


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    Westpac bank account reviewed by Rebecca

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  • ANZ

    ANZ bank account review

    Easy access

    1. Overall customer rating
    2. (Reviewed 4 days ago)

    Like the availability of ATMs - don't like some of their fees.  Full review 

    Like the availability of ATMs - don't like some of their fees.


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    ANZ bank account reviewed by Doreen from Northern Territory

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