Bank account reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account reviews

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  • Westpac

    Westpac bank account review

    Great customer service and staff are very helpful

    1. Overall customer rating
    2. (Reviewed 3 minutes ago)

    It's a bank I can trust and I feel my money is secure.  Full review 

    It's a bank I can trust and I feel my money is secure.


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    Westpac bank account reviewed by Daniel from Victoria

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  • ANZ

    ANZ bank account review

    Fantastic all rounder

    1. Overall customer rating
    2. (Reviewed 18 minutes ago)

    One stop shop. Excellent in service and products. No way would I change banks.  Full review 

    One stop shop. Excellent in service and products. No way would I change banks.


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    ANZ bank account reviewed by Diane from New South Wales

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  • Southern Cross Credit Union

    Southern Cross Credit Union bank account review

    Awesome in all aspects!

    1. Overall customer rating
    2. (Reviewed 25 minutes ago)

    I love St George bank because they understand my needs and how I like to handle and deal with my money. There are plenty of st George banks and ATMS around also meaning it's so convenient. The staff are always lovely and willing to help me with my...  Full review 

    I love St George bank because they understand my needs and how I like to handle and deal with my money. There are plenty of st George banks and ATMS around also meaning it's so convenient. The staff are always lovely and willing to help me with my worries or concerns if there ever are any.


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    Southern Cross Credit Union bank account reviewed by Alisha from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Great customer service

    1. Overall customer rating
    2. (Reviewed 35 minutes ago)

    My bank is awesome. It is up there with the best of them, the convenience and personal attention is great and couldn't wan't for any better.  Full review 

    My bank is awesome. It is up there with the best of them, the convenience and personal attention is great and couldn't wan't for any better.


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    Commonwealth Bank bank account reviewed by Michelle from Victoria

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  • NAB

    NAB bank account review

    Great products, service & low fees

    1. Overall customer rating
    2. (Reviewed 40 minutes ago)

    The Everyday Transaction account is such great value, no fees ever. The suggestion of this product for me showed that NAB really do value the customer and they aren't treating you like just a number. They are always pleasant and always ask if ther...  Full review 

    The Everyday Transaction account is such great value, no fees ever. The suggestion of this product for me showed that NAB really do value the customer and they aren't treating you like just a number. They are always pleasant and always ask if there is anything else they can help with, making me feel like a valued customer and that they aren't trying to rush on to the next customer.


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    NAB bank account reviewed by Karen from Queensland

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Quick, easy and reliable

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    I love the mobile banking app for this bank! I can transfer money and check my account so quickly and awesomely. I have it down to a skill now. The interest rate on my savings is also really good, I just have to stop transferring money so I can ga...  Full review 

    I love the mobile banking app for this bank! I can transfer money and check my account so quickly and awesomely. I have it down to a skill now. The interest rate on my savings is also really good, I just have to stop transferring money so I can gain more interest though!


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    Commonwealth Bank bank account reviewed by Brittni from Queensland

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  • ANZ

    ANZ bank account review

    Best move we have made

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Have not had a single hassle or issue since switching to ANZ. Convenient with full access to my money at all times to pay bills when we want to.  Full review 

    Have not had a single hassle or issue since switching to ANZ. Convenient with full access to my money at all times to pay bills when we want to.


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    ANZ bank account reviewed by Nicholas

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  • NAB

    NAB bank account review

    Great bank to deal with on a pension

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    With fee free accounts I am saving more money. With no limit on the number of transactions I also save.  Full review 

    With fee free accounts I am saving more money. With no limit on the number of transactions I also save.


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    NAB bank account reviewed by Barb

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  • ANZ

    ANZ bank account review

    Competitive features

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Excellent service, I love the internet banking!  Full review 

    Excellent service, I love the internet banking!


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    ANZ bank account reviewed by Jay from Queensland

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  • Bankwest

    Bankwest bank account review

    Open 24/7, no fees

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    They are open 7 days a week and have no fees.  Full review 

    They are open 7 days a week and have no fees.


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    Bankwest bank account reviewed by April from New South Wales

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  • NAB

    NAB bank account review

    Great customer service

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Was able to help when I had to postpone the home loan.  Full review 

    Was able to help when I had to postpone the home loan.


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    NAB bank account reviewed by Nicole from Queensland

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Overall pretty average

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Commonwealth Bank is convenient but the charges (overdraw for example) rapidly build up. I've also found that over the phone, the staff will say one thing but what they say isn't necessarily what will happen. That part I find frustrating as I don...  Full review 

    Commonwealth Bank is convenient but the charges (overdraw for example) rapidly build up. I've also found that over the phone, the staff will say one thing but what they say isn't necessarily what will happen. That part I find frustrating as I don't have time to chase things around to make sure it gets done right. Their branch staff are really good though.


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    Commonwealth Bank bank account reviewed by Meri

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  • Westpac

    Westpac bank account review

    Customer service

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Always there even when you have a bad day, their smile makes you smile.  Full review 

    Always there even when you have a bad day, their smile makes you smile.


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    Westpac bank account reviewed by Natasha from Western Australia

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  • NAB

    NAB bank account review

    Online excellence

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Excellent online service.  Full review 

    Excellent online service.


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    NAB bank account reviewed by Graeme from Victoria

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  • NAB

    NAB bank account review

    Customer service

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Customer service is the most important factor in choosing any service or product. My local NAB branch has amazing, friendly and competent staff. I have never had anything but wonderful service.  Full review 

    Customer service is the most important factor in choosing any service or product. My local NAB branch has amazing, friendly and competent staff. I have never had anything but wonderful service.


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    NAB bank account reviewed by Alison from Tasmania

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  • NAB

    NAB bank account review

    Very competitive

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    No problems with their products, good customer service, good rates.  Full review 

    No problems with their products, good customer service, good rates.


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    NAB bank account reviewed by Peter from Queensland

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  • Police Bank

    Police Bank bank account review

    Customer service

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    I dislike intensely talking to an automated phone service, it never registers my voice to the point where I am yelling in the phone.  Full review 

    I dislike intensely talking to an automated phone service, it never registers my voice to the point where I am yelling in the phone.


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    Police Bank bank account reviewed by Melissa from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Untrustworthy

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Useless and rude.  Full review 

    Useless and rude.


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    Commonwealth Bank bank account reviewed by Tamina

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  • Bendigo Bank

    Bendigo Bank bank account review

    Fantastic customer service

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Friendly, helpful, personal service. Open Saturdays, never waiting too long for the service.  Full review 

    Friendly, helpful, personal service. Open Saturdays, never waiting too long for the service.


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    Bendigo Bank bank account reviewed by Terence from Queensland

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  • NAB

    NAB bank account review

    Security breaches

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    The monthly account keeping fees are ridiculous.  Full review 

    The monthly account keeping fees are ridiculous.


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    NAB bank account reviewed by Sian from Queensland

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  • NAB

    NAB bank account review

    Fantastic customer service

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    NAB have always been helpful when I have needed it.  Full review 

    NAB have always been helpful when I have needed it.


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    NAB bank account reviewed by Rhonda from Queensland

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  • Bendigo Bank

    Bendigo Bank bank account review

    Great customer service

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    Staff are very helpful - bank is close to home - rates are good.  Full review 

    Staff are very helpful - bank is close to home - rates are good.


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    Bendigo Bank bank account reviewed by Mary from Western Australia

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  • Community First Credit Union

    Community First Credit Union bank account review

    Fantastic products and ever friendly

    1. Overall customer rating
    2. (Reviewed about 4 hours ago)

    I love this banking facility as it offers the best customer service. I have had no trouble with my particular branch in all the time I have had dealings with them.They are very competitive in all transactions e.g interest rates for term deposits a...  Full review 

    I love this banking facility as it offers the best customer service. I have had no trouble with my particular branch in all the time I have had dealings with them.They are very competitive in all transactions e.g interest rates for term deposits and general accounts. They treat you like a person and not a number. Always willing to help with a smile on their faces. I would highly recommend them and have done so in the past.


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    Community First Credit Union bank account reviewed by Pauline from New South Wales

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  • ANZ

    ANZ bank account review

    Make sure they don't overdraw

    1. Overall customer rating
    2. (Reviewed 10 days ago)

    They let my account get overdrawn by over $4000 though I asked for no overdraw as part of my preferences.  Full review 

    They let my account get overdrawn by over $4000 though I asked for no overdraw as part of my preferences.


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    ANZ bank account reviewed by Sam from Western Australia

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Freindly, professional service, no waiting

    1. Overall customer rating
    2. (Reviewed 10 days ago)

    Very accessible. Premises well lit, staff friendly and very well trained/knowledgeable about their products and services and process. Services are also available online and not difficult to use.  Full review 

    Very accessible. Premises well lit, staff friendly and very well trained/knowledgeable about their products and services and process. Services are also available online and not difficult to use.


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    Commonwealth Bank bank account reviewed by Kim from Western Australia

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More recently reviewed bank accounts

  • 9.5
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    Greater Building Society bank accounts

    Overall rating: 9.5 (42 reviews)*

    Last reviewed: 29 October 2014


    1. Overall customer rating
    1. Price
    1. Features
    1. Customer service
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  • 9.2
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    Overall rating: 9.2 (5 reviews)*

    Last reviewed: 10 September 2014


    1. Overall customer rating
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  • 8.7
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    Overall rating: 8.7 (11 reviews)*

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    1. Overall customer rating
    1. Price
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  • 8.6
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    Suncorp bank accounts

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    1. Price
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  • 8.4
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    1. Overall customer rating
    1. Price
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