Bank account reviews

Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.

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Recent bank account reviews

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  • RaboDirect

    RaboDirect bank account review

    Supportive & interested with very competitive rate

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    I love my bank. I bank with Rabobank in Armidale NSW. The staff are always friendly, they know me by name & they are always more than willing to help with any questions I have. The only problem I have is that it's an hour & a half away which mak...  Full review 

    I love my bank. I bank with Rabobank in Armidale NSW. The staff are always friendly, they know me by name & they are always more than willing to help with any questions I have. The only problem I have is that it's an hour & a half away which makes things a little more difficult, but it's worth the trouble to have such a supportive group of people that really care about your business & are so happy to do what it takes to help.


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    RaboDirect bank account reviewed by Carmen from New South Wales

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  • ANZ

    ANZ bank account review

    Great service and products

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    The staff at ANZ have been very helpful and considerate whenever I have had to deal with them, their products are first class and I highly recommend them.  Full review 

    The staff at ANZ have been very helpful and considerate whenever I have had to deal with them, their products are first class and I highly recommend them.


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    ANZ bank account reviewed by Philip from New South Wales

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  • Westpac

    Westpac bank account review

    Easy to use

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    Easy to use with online services, bank branch accessible, however noted to have fewer tellers in recent times, thus longer wait at branches.  Full review 

    Easy to use with online services, bank branch accessible, however noted to have fewer tellers in recent times, thus longer wait at branches.


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    Westpac bank account reviewed by Coralyn from Queensland

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Loans dept hopeless

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    Normal commercial banking is on a par with others. However, it took a day to reduce line-of-credit limit and a year+ to change surety from my house to other assets. Promised to waive fees but charged us in the end because 'rules changed' during th...  Full review 

    Normal commercial banking is on a par with others. However, it took a day to reduce line-of-credit limit and a year+ to change surety from my house to other assets. Promised to waive fees but charged us in the end because 'rules changed' during the year it took to release the house. Nothing happened except when I went in and asked 'what's happening?". In summary "take is instant but give is protracted."


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    Commonwealth Bank bank account reviewed by Tony from Western Australia

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  • Westpac

    Westpac bank account review

    Good customer service

    1. Overall customer rating
    2. (Reviewed about 1 hour ago)

    Get the right customer service person.  Full review 

    Get the right customer service person.


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    Westpac bank account reviewed by Chris from South Australia

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Competitive

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    They're a good bank but they shove credit cards in your face, then when you want to consolidate to get on top of it, they decline you.  Full review 

    They're a good bank but they shove credit cards in your face, then when you want to consolidate to get on top of it, they decline you.


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    Commonwealth Bank bank account reviewed by Michelle from Victoria

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Great

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    I like the bank they have a friendly team. Perfect customer service.  Full review 

    I like the bank they have a friendly team. Perfect customer service.


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    Commonwealth Bank bank account reviewed by Noura from New South Wales

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  • ANZ

    ANZ bank account review

    Bank of the year

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    I have been banking with the ANZ for a long time now and I find the staff very easy to talk to.  Full review 

    I have been banking with the ANZ for a long time now and I find the staff very easy to talk to.


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    ANZ bank account reviewed by Melissa from New South Wales

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  • BankSA

    BankSA bank account review

    Great customer service

    1. Overall customer rating
    2. (Reviewed about 2 hours ago)

    Made a transfer of funds yesterday from an account within BankSA 24 hours later still not in my account but is out of my daughters account. Where has it gone for 24 hours? Even though I have received very good service over the past 30+ years.  Full review 

    Made a transfer of funds yesterday from an account within BankSA 24 hours later still not in my account but is out of my daughters account. Where has it gone for 24 hours? Even though I have received very good service over the past 30+ years.


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    BankSA bank account reviewed by Janet from South Australia

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  • BankSA

    BankSA bank account review

    Trustworthy

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    After many years with this bank I have had no disputes/difficulties whatsoever. Always courteous and respectful service,they give me true peace of mind.  Full review 

    After many years with this bank I have had no disputes/difficulties whatsoever. Always courteous and respectful service,they give me true peace of mind.


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    BankSA bank account reviewed by P atricia from South Australia

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  • Bank of Queensland

    Bank of Queensland bank account review

    Customer service excellent

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Only problem is shortage of ATMs that don't charge a fee and the credit card transactions aren't real time i.e over night before they show up on account.  Full review 

    Only problem is shortage of ATMs that don't charge a fee and the credit card transactions aren't real time i.e over night before they show up on account.


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    Bank of Queensland bank account reviewed by Adrian from Queensland

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  • St.George

    St.George bank account review

    Easy to use.

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Cons are: 1. Inability for the branch to make loan decisions. 2. Lack of personal contact at the branch to look after your needs. 3. To have a person at the branch who knows you and your needs like they used to have many years ago. Pros: 1. e...  Full review 

    Cons are: 1. Inability for the branch to make loan decisions. 2. Lack of personal contact at the branch to look after your needs. 3. To have a person at the branch who knows you and your needs like they used to have many years ago. Pros: 1. easy to use. 2. good on-line services. 3. Love the Portfolio Loan's ability to service my needs fully whilst providing a line of credit.


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    St.George bank account reviewed by Herbie from New South Wales

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  • NAB

    NAB bank account review

    Very good

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    Always willing to assist.  Full review 

    Always willing to assist.


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    NAB bank account reviewed by Maree from Western Australia

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  • NAB

    NAB bank account review

    Great customer service

    1. Overall customer rating
    2. (Reviewed about 3 hours ago)

    I recommend the NAB. I have been with the bank for years now, although I have considered other offers, but have remained with this bank. All staff are friendly and helpful when assistance is required.  Full review 

    I recommend the NAB. I have been with the bank for years now, although I have considered other offers, but have remained with this bank. All staff are friendly and helpful when assistance is required.


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    NAB bank account reviewed by Eleanor from New South Wales

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  • Westpac

    Westpac bank account review

    Professional customer service and happy service

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    They have always been very helpful and understanding and tried to accommodate any issues we may have had and without a problem they have sorted it out for us. As with everything, always ask questions and for specific explanations another words "sp...  Full review 

    They have always been very helpful and understanding and tried to accommodate any issues we may have had and without a problem they have sorted it out for us. As with everything, always ask questions and for specific explanations another words "speak in simple terms" for you to understand the particular product you are after, after all you are the customer and they are there to look after you.


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    Westpac bank account reviewed by Irma from New South Wales

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  • Westpac

    Westpac bank account review

    Good customer service

    1. Overall customer rating
    2. (Reviewed about 6 hours ago)

    It's one of the biggest banks in Australia. Has an established system to make me trust this bank.  Full review 

    It's one of the biggest banks in Australia. Has an established system to make me trust this bank.


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    Westpac bank account reviewed by Ida from Western Australia

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  • Westpac

    Westpac bank account review

    Great service, friendly staff.

    1. Overall customer rating
    2. (Reviewed about 7 hours ago)

    Government guaranteed term deposits...means your money is safe. Competitive interest rates and charges.  Full review 

    Government guaranteed term deposits...means your money is safe. Competitive interest rates and charges.


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    Westpac bank account reviewed by Wendy from Victoria

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  • NAB

    NAB bank account review

    They are there to talk to us personally.

    1. Overall customer rating
    2. (Reviewed about 8 hours ago)

    Always available to discuss any issue face to face.No wait in line on the phone, then get someone who can't speak fluent English.  Full review 

    Always available to discuss any issue face to face.No wait in line on the phone, then get someone who can't speak fluent English.


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    NAB bank account reviewed by Julie from Queensland

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Would recommend to people.

    1. Overall customer rating
    2. (Reviewed about 8 hours ago)

    Other than bank fees, a very good bank.  Full review 

    Other than bank fees, a very good bank.


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    Commonwealth Bank bank account reviewed by Eita from Australian Capital Territory

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Love everything about this bank and what it has.

    1. Overall customer rating
    2. (Reviewed about 9 hours ago)

    Always easy to manage and organised.  Full review 

    Always easy to manage and organised.


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    Commonwealth Bank bank account reviewed by Kali from Queensland

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  • CUA

    CUA bank account review

    Quick and easy to navigate

    1. Overall customer rating
    2. (Reviewed about 9 hours ago)

    I have banked with CUA for a long time know and even when I came in with a thousand dollars of social club change there was always a smiling face to greet me.  Full review 

    I have banked with CUA for a long time know and even when I came in with a thousand dollars of social club change there was always a smiling face to greet me.


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    CUA bank account reviewed by Mark from Queensland

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  • NAB

    NAB bank account review

    Unhelpful advice when initially applying

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    Services cover the basic needs well. Although not well presented to new customers.  Full review 

    Services cover the basic needs well. Although not well presented to new customers.


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    NAB bank account reviewed by Batman from Queensland

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  • ANZ

    ANZ bank account review

    Competitive features and great customer service

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    It's overall customer relations that make it more personal.  Full review 

    It's overall customer relations that make it more personal.


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    ANZ bank account reviewed by Robert from Queensland

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  • NAB

    NAB bank account review

    Switch to nab

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    Nab has been a no fuss experience, net banking is great.  Full review 

    Nab has been a no fuss experience, net banking is great.


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    NAB bank account reviewed by Tracy from New South Wales

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  • Commonwealth Bank

    Commonwealth Bank bank account review

    Great service

    1. Overall customer rating
    2. (Reviewed 1 day ago)

    I have been with the Commonwealth bank for fifty years since I started school, tried other banks but always went back to Commonwealth.  Full review 

    I have been with the Commonwealth bank for fifty years since I started school, tried other banks but always went back to Commonwealth.


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    Commonwealth Bank bank account reviewed by Irene from New South Wales

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More recently reviewed bank accounts

  • 9.2
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    ING DIRECT bank accounts

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    Last reviewed: 24 March 2015


    1. Overall customer rating
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