bank account reviews
Read the latest bank account reviews from the Mozo community. Thousands of Australians have reviewed their bank, credit union or building society to give you the inside story on everything from sneaky fees to customer service.
See all bank account reviews here, or search our reviews to find reviews about specific institutions.
Featured bank account review
Bendigo Bank bank accounts
Overall rating: 10 / 10
I find everything with my Bendigo Bank account is fantastic! The staff are so friendly and helpful and their products are really competitive and simple to understand. Well done!
–
Yasmin from Victoria
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NAB bank account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
7 -
Trust
10
Because NAB now have no fees, they are the best bank for all our products and banking. The only downside is that there is no ATM where I work and all other banks are represented here. I work at a university and there is adequate need for a deposit ATM here. – Gina from Victoria, a NAB bank account customer. Reviewed 1 day ago
NAB bank account
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Overall Rating
5 -
Pricing
4 -
Product Features
4 -
Customer Service
6 -
Convenience
7 -
Trust
5
Similar product to what everyone else is offering. Disappointed I can no longer use any ATM without fees. This was one of the best features of the product. – Rachel from New South Wales, a NAB bank account customer. Reviewed 1 day ago
NAB bank account
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Overall Rating
7 -
Pricing
3 -
Product Features
10 -
Customer Service
5 -
Convenience
5 -
Trust
5
Free international ATM withdrawals with the lowest international transfer fee. However, not many ATM machines. – Nix from Queensland, a NAB bank account customer. Reviewed 1 day ago
ANZ bank account
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Overall Rating
9 -
Pricing
8 -
Product Features
7 -
Customer Service
10 -
Convenience
10 -
Trust
10
Flat monthly fee with unlimited phone, internet and own-bank ATM usage. – Melissa from Queensland, an ANZ bank account customer. Reviewed 1 day ago
ANZ bank account
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Overall Rating
9 -
Pricing
9 -
Product Features
7 -
Customer Service
8 -
Convenience
10 -
Trust
8
Easy to use internet banking and no hidden fees. Lives up to the current commercial on TV. – JEan-Yves from New South Wales, an ANZ bank account customer. Reviewed 1 day ago
Westpac bank account
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Overall Rating
6 -
Pricing
5 -
Product Features
8 -
Customer Service
7 -
Convenience
5 -
Trust
7
Banking hours could improve. All other banking services are generally open longer than 9.30-4.30pm. – Amy from New South Wales, a Westpac bank account customer. Reviewed 1 day ago
Westpac bank account
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Overall Rating
5 -
Pricing
2 -
Product Features
0 -
Customer Service
6 -
Convenience
10 -
Trust
5
Easy access to bank account. – graham from Western Australia, a Westpac bank account customer. Reviewed 1 day ago
ANZ bank account
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Overall Rating
8 -
Pricing
10 -
Product Features
1 -
Customer Service
9 -
Convenience
9 -
Trust
4
I had a pensioner's account, which was free from fees but there was no interest as the offset. I would highly recommend this account if you are eligible to have it. – Chris from Victoria, an ANZ bank account customer. Reviewed 1 day ago
Commonwealth Bank bank account
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Overall Rating
0 -
Pricing
0 -
Product Features
0 -
Customer Service
0 -
Convenience
2 -
Trust
0
I was not happy about all the extra costs and hidden fees. – A Mozo reviewer from Queensland, a Commonwealth Bank bank account customer. Reviewed 1 day ago
Westpac bank account
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Overall Rating
8 -
Pricing
7 -
Product Features
6 -
Customer Service
7 -
Convenience
10 -
Trust
9
Convenient and reliable; good internet banking facility. – Diane from Victoria, a Westpac bank account customer. Reviewed 1 day ago
Commonwealth Bank bank account
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Overall Rating
4 -
Pricing
2 -
Product Features
5 -
Customer Service
8 -
Convenience
9 -
Trust
2
They have charged me many hidden fees. Although their customer service is good, the products they have are not the best for the customer. For example, the range of everyday and savings accounts – Patrick from New South Wales, a Commonwealth Bank bank account customer. Reviewed 11 days ago
Community First bank account
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Overall Rating
8 -
Pricing
7 -
Product Features
9 -
Customer Service
9 -
Convenience
4 -
Trust
8
Feels more like a one on one service, rather than a number in a bank. – Donna from New South Wales, a Community First bank account customer. Reviewed 11 days ago
Westpac bank account
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Overall Rating
9 -
Pricing
8 -
Product Features
8 -
Customer Service
9 -
Convenience
10 -
Trust
9
When I first joined Westpac it was for a convenient location for work. I am now on a pension and because of that they waived all account keeping fees. Where I live now I have access to 2 branches and several atm's. I also love doing my banking online. It's so easy to use. For these reasons I highly recommend Westpac for looking after me with their services and helping run the Westpac Lifesaving Helicopter. – Cheyne from New South Wales, a Westpac bank account customer. Reviewed 11 days ago
Commonwealth Bank bank account
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Overall Rating
8 -
Pricing
8 -
Product Features
7 -
Customer Service
9 -
Convenience
9 -
Trust
9
In comparison with my experience with other banks; the account, the branch and friendly customer service at Sippy Downs Commonwealth Bank are just right! – Peter from Queensland, a Commonwealth Bank bank account customer. Reviewed 13 days ago
Westpac bank account
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Overall Rating
7 -
Pricing
7 -
Product Features
6 -
Customer Service
8 -
Convenience
6 -
Trust
8
When I first joined Westpac, they had minimum balances for fee-free banking. Now they only require a certain dollar amount flows through the account each month. This saves me a lot in fees. – Jesse from Victoria, a Westpac bank account customer. Reviewed 13 days ago
ANZ bank account
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Overall Rating
6 -
Pricing
5 -
Product Features
3 -
Customer Service
7 -
Convenience
8 -
Trust
5
Double check all the fees and charges in the disclosure statement and read every update that comes out! – Adam from New South Wales, an ANZ bank account customer. Reviewed 13 days ago
ANZ bank account
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Overall Rating
10 -
Pricing
10 -
Product Features
10 -
Customer Service
10 -
Convenience
10 -
Trust
10
I love my ANZ bank. It's the best for me. – sam jager from Western Australia, an ANZ bank account customer. Reviewed 13 days ago
Adelaide Bank bank account
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Overall Rating
7 -
Pricing
5 -
Product Features
5 -
Customer Service
8 -
Convenience
8 -
Trust
7
Average competitive bank account. – Sue from South Australia, an Adelaide Bank bank account customer. Reviewed 13 days ago
St George bank account
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Overall Rating
6 -
Pricing
5 -
Product Features
3 -
Customer Service
9 -
Convenience
7 -
Trust
7
like:convenience dislike:low interest rate – laura from New South Wales, a St George bank account customer. Reviewed 14 days ago
Encompass bank account
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Overall Rating
9 -
Pricing
7 -
Product Features
7 -
Customer Service
10 -
Convenience
10 -
Trust
10
I have no dislikes. I have been a customer for 15 years and their efforts to assist me with anything in that time has always been easy and positive. Can't fault them. – Gai from New South Wales, an Encompass bank account customer. Reviewed 14 days ago
ANZ bank account
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Overall Rating
3 -
Pricing
8 -
Product Features
6 -
Customer Service
2 -
Convenience
2 -
Trust
3
I don't like the way that I have to transfer my money from the online account to the access account before I can transfer my money to others. – Lalita Banchuin from New South Wales, an ANZ bank account customer. Reviewed 14 days ago
Commonwealth Bank bank account
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Overall Rating
6 -
Pricing
5 -
Product Features
5 -
Customer Service
6 -
Convenience
9 -
Trust
6
Monthly fee charges should be waived when the students graduate and on a normal account. – Grace from New South Wales, a Commonwealth Bank bank account customer. Reviewed 14 days ago
NAB bank account
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Overall Rating
7 -
Pricing
6 -
Product Features
5 -
Customer Service
6 -
Convenience
6 -
Trust
6
they need more atms – natalie from New South Wales, a NAB bank account customer. Reviewed 14 days ago
St George bank account
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Overall Rating
8 -
Pricing
8 -
Product Features
6 -
Customer Service
7 -
Convenience
8 -
Trust
8
It is easy to operate and review – Richard from New South Wales, a St George bank account customer. Reviewed 14 days ago
Commonwealth Bank bank account
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Overall Rating
5 -
Pricing
5 -
Product Features
4 -
Customer Service
7 -
Convenience
2 -
Trust
4
average, could do with more ATMs – Helen from New South Wales, a Commonwealth Bank bank account customer. Reviewed 14 days ago
Commonwealth Bank bank account
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Overall Rating
8 -
Pricing
5 -
Product Features
2 -
Customer Service
9 -
Convenience
10 -
Trust
10
easy to control the account – SAEED from New South Wales, a Commonwealth Bank bank account customer. Reviewed 14 days ago
St George bank account
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Overall Rating
7 -
Pricing
8 -
Product Features
6 -
Customer Service
8 -
Convenience
5 -
Trust
8
Constant requirements to renew student account are annoying. – Samuel from New South Wales, a St George bank account customer. Reviewed 14 days ago
Commonwealth Bank bank account
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Overall Rating
7 -
Pricing
10 -
Product Features
5 -
Customer Service
5 -
Convenience
8 -
Trust
8
decent – Alan from New South Wales, a Commonwealth Bank bank account customer. Reviewed 14 days ago
Commonwealth Bank bank account
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Overall Rating
7 -
Pricing
8 -
Product Features
5 -
Customer Service
8 -
Convenience
10 -
Trust
6
Free for students. – Bron from New South Wales, a Commonwealth Bank bank account customer. Reviewed 14 days ago
Westpac bank account
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Overall Rating
6 -
Pricing
10 -
Product Features
9 -
Customer Service
7 -
Convenience
8 -
Trust
9
I like that there is no annual fee. – Kade from New South Wales, a Westpac bank account customer. Reviewed 14 days ago
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