based on 462 AMP Bank banking product reviews as rated by Mozo community

AMP Bank bank accounts

AMP is a leading wealth management company operating in Australia and New Zealand, with a rich evolving history spanning 150 years. Its growing banking business in Australia now includes a range of retail products such as home loans, savings accounts and term deposits.

AMP is also a multi-award winner, having been named Small Business Savings Bank of The Year for three consecutive years (2019, 2020 and 2021) at the Mozo Experts Choice Awards

AMP Bank offers the following bank accounts

Rates and fees verified as correct at 06 December, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate
Access Account

$0.00

Apple Pay, Google Pay, Samsung Pay

0% p.a.

Bett3r Pay Account

$6.00

Apple Pay, Google Pay, Samsung Pay

0.10% p.a.

Bett3r Spend Account

$0.00

Apple Pay, Google Pay, Samsung Pay

0% p.a.

Cash Manager

$6.00

Apple Pay, Google Pay, Samsung Pay

0.10% p.a.

How are AMP Bank bank accounts rated?

Mozo users have rated AMP Bank bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
AMP Bank bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

60 Reviews

Recent AMP Bank bank account reviews

AMP Bank Bank Account
Overall 3/10
Customer service doesn't exist with AMP

The product offerings and rates are pretty competitive, however the customer service of this bank is awful. I phone them today, didn't even get an introduction and then the person on the phone was so condescending. I'm going to be cancelling my application for a new account with this bank now based on that one call; I don't want to have to deal with customer service like that.

Read full review

The product offerings and rates are pretty competitive, however the customer service of this bank is awful. I phone them today, didn't even get an introduction and then the person on the phone was so condescending. I'm going to be cancelling my application for a new account with this bank now based on that one call; I don't want to have to deal with customer service like that.

Price
8/10
Features
7/10
Customer service
1/10
Convenience
7/10
Trust
3/10
Less
Jim, Victoria, reviewed 8 months ago
AMP Bank Cash Manager
Overall 1/10
Unprofessional technical team

Terrible technical team at AMP. Due to opening a new account, an entity merge has taken 2 weeks Nas counting. Still unresolved and everyone at AMP is passing the bug. I haven't had access to my bank accounts for over two weeks. Promised call backs never happened. Poor customer service and long lead times for anything IT related. Save yourself the pain.

Read full review

Terrible technical team at AMP. Due to opening a new account, an entity merge has taken 2 weeks Nas counting. Still unresolved and everyone at AMP is passing the bug. I haven't had access to my bank accounts for over two weeks. Promised call backs never happened. Poor customer service and long lead times for anything IT related. Save yourself the pain.

Price
2/10
Features
1/10
Customer service
1/10
Convenience
1/10
Trust
1/10
Less
Julie, New South Wales, reviewed 10 months ago
AMP Bank Access Account
Overall 4/10
Terrible transfer wait times.

I only have my savings account with AMP due to the interest rate. I wouldn't use them as my everyday account. It takes way too long for the money to clear. Not to mention transferring someone money takes hours.

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I only have my savings account with AMP due to the interest rate. I wouldn't use them as my everyday account. It takes way too long for the money to clear. Not to mention transferring someone money takes hours.

Price
6/10
Features
4/10
Customer service
2/10
Convenience
2/10
Trust
4/10
Less
Jess, New South Wales, reviewed 11 months ago
AMP Bank Bank Account
Overall 6/10
Not too bad but nothing special.

Does all the basics for me as a customer but the customer service isn’t always consistently good.

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Does all the basics for me as a customer but the customer service isn’t always consistently good.

Price
5/10
Features
4/10
Customer service
7/10
Convenience
6/10
Trust
6/10
Less
Grace, Tasmania, reviewed 11 months ago

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