Rates and fees verified as correct at 26 January 2022. Other information correct at the time of writing. Advertiser disclosure.
| Product | Account fee | Payment options | Interest rate |
|---|---|---|---|
| Choice | $5.00 | Apple Pay, Google Pay, PayID, Samsung Pay | 0% p.a. |
| Choice Student | $0.00 | Apple Pay, Google Pay, PayID, Samsung Pay | 0% p.a. |
Mozo users have rated Westpac bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.
4677 Reviews
The westpac staff at Modbury staff are kind, hard working and committed to their clients and show empathy and compassion to those in need.
Read full reviewThe westpac staff at Modbury staff are kind, hard working and committed to their clients and show empathy and compassion to those in need.
Hi there! I have just filled 2 complaint forms and had a call for 1 hour 12 minutes. Where they asked me 2 security questions which made no sense what so ever. I failed identification while I have all my details by hand and all my work payslips. I am in a foreign country and got robbed. I lost my passport and cards I have my westpac card still luckily. I need to pay for my new passport and I need to access to my card. My telephone number from my account is dispatched. And I can’t access my account without receiving a sms text. I need to access my account to change my card to international banking. This is an emergency. And they are not helping me trough the phone. I have al my details all my payslips and they refuse to help me! This is an unacceptable rude costumer service! Who will help you with nothing in a emergency like this. I have never been treated like this especially because it’s my account and my money which I can’t access because of rude and inaccurate customer service and say no policy.
Read full reviewHi there! I have just filled 2 complaint forms and had a call for 1 hour 12 minutes. Where they asked me 2 security questions which made no sense what so ever. I failed identification while I have all my details by hand and all my work payslips. I am in a foreign country and got robbed. I lost my passport and cards I have my westpac card still luckily. I need to pay for my new passport and I need to access to my card. My telephone number from my account is dispatched. And I can’t access my account without receiving a sms text. I need to access my account to change my card to international banking. This is an emergency. And they are not helping me trough the phone. I have al my details all my payslips and they refuse to help me! This is an unacceptable rude costumer service! Who will help you with nothing in a emergency like this. I have never been treated like this especially because it’s my account and my money which I can’t access because of rude and inaccurate customer service and say no policy.
I have been with Westpac for may years and have always been satisfied with their service.
Read full reviewI have been with Westpac for may years and have always been satisfied with their service.
Bullying culture breeds a year of incompetence, unhelpfulness & apathetic behaviours on every level. They even ruined Christmas lunch!! Hardly surprising as they’d ruined every other day!
Read full reviewBullying culture breeds a year of incompetence, unhelpfulness & apathetic behaviours on every level. They even ruined Christmas lunch!! Hardly surprising as they’d ruined every other day!
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