I have always found this bank and its customer service to stand out. The staff I have dealt with have been knowladgeable,courteous and friendly and helpful. Very patient with all my many questions.
The Fixed Term rates continually go up the longer you have money invested, as opposed to another financial institution I invest with; that the 6 monthly rate may be higher than the 7,8 or 9 monthly rate. Another advantage with the Greater is that they clearly print (dark ink) the investment term and rate in the account passbook: fantastic!
The staff at the Singleton Greater branch are amazing, since I lost my husband I have had many dealings with them and they have been so helpful. I have a term deposit, monthly savings and passbook/cash card account with them. We had our home loan with them too but this has now been paid out.
Great service, greater accessibility - greater staff - definitely would not change - but no bank fees.
The Greater Building Society has great staff. They are always so friendly and are very up to date with product knowledge. You're always welcomed well in the branch. I have used many of their products over the years and they have always been so professional.
I love that I get plenty of time to get to the branch if I need to change details when I renew my term deposits.
Good customer service, explain rates etc., quick service, ask anything.
Open on Saturday, short queues,friendly & keep up to date with interest & account statements.
I had my term deposit with ANZ and when the term was up I thought they would contact me to ask if I wanted to continue instead I go to my savings account and there is over $140,000.00 in it which freaked me out as I am disabled and my carer knows my pin etc. I went to them and took it all out and opened the greater which I took out for 9mths as the interest was higher but If I put even $1 in a month it will continue until I stop it. The girls were wonderful and told me everything I needed to know and it made me understand better as I do not have much history of money, trading etc. I need to double that money so I may have to learn trading somehow or will never get a house. I applied for quite a few home loans but was knocked back for being on a pension even thought I pay over $300 a week rent. I have not tried the Greater yet as I want them to see that I can also save $100 a week and pay all my bills and then they might say yes. Fingers crossed for next January!!!
I like the branch because they are easy and accessible, internet banking is clear and safe and efficient.
The Greater makes it so easy to pay your bills online the staff are always helpful & friendly. Internet banking is free and there are fee free accounts and they tell you how to avoid paying transaction fees if you don't qualify for a fee free account.
Best interest rates and all that is required. No withdrawals and at least 1 deposit per month and you get a great interest rate. Watching my savings grow!
Different interest rates apply to different amounts or different interest payment frequencies.
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