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  • ANZ car loan reviews

    How are ANZ car loans rated by the Mozo community?

    67%

    Overall Mozo Community rating: 6.7 out of 10

    ANZ car loans

    Overall rating: 6.7 (15 reviews)*

    Last reviewed: 25 January 2012


    1. Overall customer rating
    1. Price
    1. Features
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    1. Trust

    * based on reviews in the past 12 months

    Reviews: 30

    Thumbs up: 20 | Thumbs down: 10

    Featured car loan from ANZ

    • Car Loan - New (Fixed)
    • fixed 1 year rate

      10.99%

    • comparison rate

      11.69%


    Other car loans

    • Copy of Car Loan (Variable)
    • variable rate

      9.20%

    • comparison rate

      9.20%

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    Recent ANZ car loan reviews

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    • Misleading and deceitful

        1. Overall customer rating
        2. (Reviewed 4 days ago)

      After going in with all the right paper-work to get approval, I was told that I would have absolutely no problems to get approval etc and offered an interest rate lower than advertised. I was very impressed- until I decided to apply. The customer ...       Full review 

      After going in with all the right paper-work to get approval, I was told that I would have absolutely no problems to get approval etc and offered an interest rate lower than advertised. I was very impressed- until I decided to apply. The customer service was appalling and the person I had originally spoken with would not take calls or reply to email. I was then told that I was not eligible despite having fulfilled all the requirements. Very unhappy- I was able to get approval from another competitor bank and am very happy. I have also decided to change over all my accounts after this treatment.


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      ANZ car loan reviewed by Christiana from Tasmania

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        1. Overall customer rating
        2. (Reviewed 4 months ago)

      I love ANZ because of the flexible car, home and contents insurance. ANZ offers a wide range of payment options that I like and would prefer more than any other major banks. I recommend this for people who don't work full time but have a family. I...       Full review 

      I love ANZ because of the flexible car, home and contents insurance. ANZ offers a wide range of payment options that I like and would prefer more than any other major banks. I recommend this for people who don't work full time but have a family. I strongly believe ANZ would be the best!


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      ANZ car loan reviewed by Alex from New South Wales

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      Yes
        1. Overall customer rating
        2. (Reviewed 4 months ago)

      I banked with ANZ for years and several times they failed to process my salary and charged overdrawn fees for their mistake. In addition, I paid off a loan with them in 1992 and went to apply for a car loan in 2000 and because that branch had clos...       Full review 

      I banked with ANZ for years and several times they failed to process my salary and charged overdrawn fees for their mistake. In addition, I paid off a loan with them in 1992 and went to apply for a car loan in 2000 and because that branch had closed and they had NO records of customer transactions at that bank (LOST) they refused my loan. Even though they did not send me any request or information on that loan. Very poor. I eventually dug up my own records and proved that it had been paid in full but I refused their offer of a car loan and closed all my accounts. Too many mistakes on their part that cost me money, not awesome!


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      ANZ car loan reviewed by Fiona from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed 8 months ago)

      ANZ also has good customer service and attention to detail when dealing with customers.       Full review 

      ANZ also has good customer service and attention to detail when dealing with customers.


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      ANZ car loan reviewed by Margaret from Victoria

      1 person found this review helpful – do you?

      Yes
        1. Overall customer rating
        2. (Reviewed 8 months ago)

      It does not matter what bank you are with you have to trust and believe in your choice.       Full review 

      It does not matter what bank you are with you have to trust and believe in your choice.


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      ANZ car loan reviewed by Gina from Northern Territory

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      Yes
        1. Overall customer rating
        2. (Reviewed 9 months ago)

      I have an Equity Manager home loan with ANZ, which is the mortgage for the home and also a line of credit, this is handy for extra purchases both big and small, recently we purchased two new cars and used our line of credit instead of a car loan o...       Full review 

      I have an Equity Manager home loan with ANZ, which is the mortgage for the home and also a line of credit, this is handy for extra purchases both big and small, recently we purchased two new cars and used our line of credit instead of a car loan or personal loan which was much easier, as long as you have enough credit!! The only pitfall is you can easily get carried away and only pay off the interest only, not a good idea!! Also ANZ have a product called Breakfree, for an annual charge of $365 you get fee free banking and a host of other benefits including a reduced interest rate.


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      ANZ car loan reviewed by Janet from Western Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      The wait was tooo long. Waiting for at least 2 hrs every visit. Really bad.       Full review 

      The wait was tooo long. Waiting for at least 2 hrs every visit. Really bad.


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      ANZ car loan reviewed by Kim pang from South Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Interest rate are too high The loan took too long to be approved Poor customer service       Full review 

      Interest rate are too high The loan took too long to be approved Poor customer service


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      ANZ car loan reviewed by Robert from New South Wales

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      Yes
        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      all nice as pie 2 ur face but when they want they will slap u with charges that you did not even now exist.       Full review 

      all nice as pie 2 ur face but when they want they will slap u with charges that you did not even now exist.


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      ANZ car loan reviewed by Chris from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed about 1 year ago)

      Good interest rates. Low dishonor fees.       Full review 

      Good interest rates. Low dishonor fees.


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      ANZ car loan reviewed by Chris from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Very good customer service       Full review 

      Very good customer service


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      ANZ car loan reviewed by Danny from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      Friendly service , fully explained , quick approval       Full review 

      Friendly service , fully explained , quick approval


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      ANZ car loan reviewed by Fiona from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      ANZ gives the service I need for we are only pensioners and they don't charge high interest and let you know quickly if something goes wrong and keep our budget on track.       Full review 

      ANZ gives the service I need for we are only pensioners and they don't charge high interest and let you know quickly if something goes wrong and keep our budget on track.


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      ANZ car loan reviewed by Tony from South Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      It was very easy and fast to get my car loan. Was a very happy woman (:       Full review 

      It was very easy and fast to get my car loan. Was a very happy woman (:


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      ANZ car loan reviewed by Priscilla from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      I recommend ANZ car insurance to everyone I know because I've found the price very competitive and the cover good with plenty of inclusions. Plus I've had good experience when I needed to use it.       Full review 

      I recommend ANZ car insurance to everyone I know because I've found the price very competitive and the cover good with plenty of inclusions. Plus I've had good experience when I needed to use it.


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      ANZ car loan reviewed by Angie from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed over 1 year ago)

      I like the break-free package as I get a gold visa and reduced interest rates.       Full review 

      I like the break-free package as I get a gold visa and reduced interest rates.


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      ANZ car loan reviewed by a Mozo reviewer from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      Tied into fixed rate due to incompetence of Bank Manager - no help from ANZ customer service support. Reason given you should read contract before signing and check our website for any changes - NOT very helpful - more like the opposition in their...       Full review 

      Tied into fixed rate due to incompetence of Bank Manager - no help from ANZ customer service support. Reason given you should read contract before signing and check our website for any changes - NOT very helpful - more like the opposition in their ads.


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      ANZ car loan reviewed by Viviana from South Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      Terrible to deal with.       Full review 

      Terrible to deal with.


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      ANZ car loan reviewed by Luke from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      The loan is very good compeared to the others I checked out at the same time. I'm confident that I took the best one for me at the time.       Full review 

      The loan is very good compeared to the others I checked out at the same time. I'm confident that I took the best one for me at the time.


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      ANZ car loan reviewed by Allan from South Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      There are a few features that help me as a regular international traveller, like travel insurance when I pay $250 or more of my travel on my credit card.       Full review 

      There are a few features that help me as a regular international traveller, like travel insurance when I pay $250 or more of my travel on my credit card.


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      ANZ car loan reviewed by Tanya from Western Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      High interest rates.       Full review 

      High interest rates.


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      ANZ car loan reviewed by Deepa from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed almost 2 years ago)

      There were no problems, no waiting around when we applied for this loan and we received the money within 2 days. Excellent service. No dislike of any aspect of this transaction or anything else about the bank. The staff are always very efficient a...       Full review 

      There were no problems, no waiting around when we applied for this loan and we received the money within 2 days. Excellent service. No dislike of any aspect of this transaction or anything else about the bank. The staff are always very efficient and friendly.


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      ANZ car loan reviewed by James from South Australia

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      Yes
        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      When you walk into a branch to get a loan you expect to get it from there, and not India. Even when you walk into an ANZ branch with Esanda written over the door they still cant deal with you and have to put you on the phone. Very disappointing, n...       Full review 

      When you walk into a branch to get a loan you expect to get it from there, and not India. Even when you walk into an ANZ branch with Esanda written over the door they still cant deal with you and have to put you on the phone. Very disappointing, no personal touch whatsoever


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      ANZ car loan reviewed by Suzie from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      Always simple and easy to get to bank and funds.       Full review 

      Always simple and easy to get to bank and funds.


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      ANZ car loan reviewed by Darren from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      I got a great deal, plenty of info and support. happy all round.       Full review 

      I got a great deal, plenty of info and support. happy all round.


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      ANZ car loan reviewed by Mark from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      The ease of getting the loan...the convenience of paying online.       Full review 

      The ease of getting the loan...the convenience of paying online.


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      ANZ car loan reviewed by Susan mundy from Queensland

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      Yes
        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      I am able to make lump sum payments and redraw on loan if needed.       Full review 

      I am able to make lump sum payments and redraw on loan if needed.


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      ANZ car loan reviewed by Mistral from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed over 2 years ago)

      ANZ charge high interest rates for the car loan       Full review 

      ANZ charge high interest rates for the car loan


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      ANZ car loan reviewed by Mark from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed almost 3 years ago)

      Took too long to get approval for my car loan with ANZ. Trustworthy bank, but customer service and loan application process could be better.       Full review 

      Took too long to get approval for my car loan with ANZ. Trustworthy bank, but customer service and loan application process could be better.


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      ANZ car loan reviewed by Robert from Victoria

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      Yes
        1. Overall customer rating
        2. (Reviewed about 3 years ago)

      My ANZ car loan is very easy to understand and I love to see it drop so quickly with regular repayments.       Full review 

      My ANZ car loan is very easy to understand and I love to see it drop so quickly with regular repayments.


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      ANZ car loan reviewed by Lenore from Queensland

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      Yes

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