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Misleading and deceitful
After going in with all the right paper-work to get approval, I was told that I would have absolutely no problems to get approval etc and offered an interest rate lower than advertised. I was very impressed- until I decided to apply. The customer ... Full review
After going in with all the right paper-work to get approval, I was told that I would have absolutely no problems to get approval etc and offered an interest rate lower than advertised. I was very impressed- until I decided to apply. The customer service was appalling and the person I had originally spoken with would not take calls or reply to email. I was then told that I was not eligible despite having fulfilled all the requirements. Very unhappy- I was able to get approval from another competitor bank and am very happy. I have also decided to change over all my accounts after this treatment.
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YesI love ANZ because of the flexible car, home and contents insurance. ANZ offers a wide range of payment options that I like and would prefer more than any other major banks. I recommend this for people who don't work full time but have a family. I... Full review
I love ANZ because of the flexible car, home and contents insurance. ANZ offers a wide range of payment options that I like and would prefer more than any other major banks. I recommend this for people who don't work full time but have a family. I strongly believe ANZ would be the best!
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YesI banked with ANZ for years and several times they failed to process my salary and charged overdrawn fees for their mistake. In addition, I paid off a loan with them in 1992 and went to apply for a car loan in 2000 and because that branch had clos... Full review
I banked with ANZ for years and several times they failed to process my salary and charged overdrawn fees for their mistake. In addition, I paid off a loan with them in 1992 and went to apply for a car loan in 2000 and because that branch had closed and they had NO records of customer transactions at that bank (LOST) they refused my loan. Even though they did not send me any request or information on that loan. Very poor. I eventually dug up my own records and proved that it had been paid in full but I refused their offer of a car loan and closed all my accounts. Too many mistakes on their part that cost me money, not awesome!
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YesANZ also has good customer service and attention to detail when dealing with customers. Full review
ANZ also has good customer service and attention to detail when dealing with customers.
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YesIt does not matter what bank you are with you have to trust and believe in your choice. Full review
It does not matter what bank you are with you have to trust and believe in your choice.
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YesI have an Equity Manager home loan with ANZ, which is the mortgage for the home and also a line of credit, this is handy for extra purchases both big and small, recently we purchased two new cars and used our line of credit instead of a car loan o... Full review
I have an Equity Manager home loan with ANZ, which is the mortgage for the home and also a line of credit, this is handy for extra purchases both big and small, recently we purchased two new cars and used our line of credit instead of a car loan or personal loan which was much easier, as long as you have enough credit!! The only pitfall is you can easily get carried away and only pay off the interest only, not a good idea!! Also ANZ have a product called Breakfree, for an annual charge of $365 you get fee free banking and a host of other benefits including a reduced interest rate.
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YesThe wait was tooo long. Waiting for at least 2 hrs every visit. Really bad. Full review
The wait was tooo long. Waiting for at least 2 hrs every visit. Really bad.
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YesInterest rate are too high The loan took too long to be approved Poor customer service Full review
Interest rate are too high The loan took too long to be approved Poor customer service
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Yesall nice as pie 2 ur face but when they want they will slap u with charges that you did not even now exist. Full review
all nice as pie 2 ur face but when they want they will slap u with charges that you did not even now exist.
Good interest rates. Low dishonor fees. Full review
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YesVery good customer service Full review
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YesFriendly service , fully explained , quick approval Full review
ANZ gives the service I need for we are only pensioners and they don't charge high interest and let you know quickly if something goes wrong and keep our budget on track. Full review
ANZ gives the service I need for we are only pensioners and they don't charge high interest and let you know quickly if something goes wrong and keep our budget on track.
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YesIt was very easy and fast to get my car loan. Was a very happy woman (: Full review
It was very easy and fast to get my car loan. Was a very happy woman (:
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YesI recommend ANZ car insurance to everyone I know because I've found the price very competitive and the cover good with plenty of inclusions. Plus I've had good experience when I needed to use it. Full review
I recommend ANZ car insurance to everyone I know because I've found the price very competitive and the cover good with plenty of inclusions. Plus I've had good experience when I needed to use it.
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YesI like the break-free package as I get a gold visa and reduced interest rates. Full review
I like the break-free package as I get a gold visa and reduced interest rates.
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YesTied into fixed rate due to incompetence of Bank Manager - no help from ANZ customer service support. Reason given you should read contract before signing and check our website for any changes - NOT very helpful - more like the opposition in their... Full review
Tied into fixed rate due to incompetence of Bank Manager - no help from ANZ customer service support. Reason given you should read contract before signing and check our website for any changes - NOT very helpful - more like the opposition in their ads.
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YesTerrible to deal with. Full review
The loan is very good compeared to the others I checked out at the same time. I'm confident that I took the best one for me at the time. Full review
The loan is very good compeared to the others I checked out at the same time. I'm confident that I took the best one for me at the time.
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YesThere are a few features that help me as a regular international traveller, like travel insurance when I pay $250 or more of my travel on my credit card. Full review
There are a few features that help me as a regular international traveller, like travel insurance when I pay $250 or more of my travel on my credit card.
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YesHigh interest rates. Full review
There were no problems, no waiting around when we applied for this loan and we received the money within 2 days. Excellent service. No dislike of any aspect of this transaction or anything else about the bank. The staff are always very efficient a... Full review
There were no problems, no waiting around when we applied for this loan and we received the money within 2 days. Excellent service. No dislike of any aspect of this transaction or anything else about the bank. The staff are always very efficient and friendly.
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YesWhen you walk into a branch to get a loan you expect to get it from there, and not India. Even when you walk into an ANZ branch with Esanda written over the door they still cant deal with you and have to put you on the phone. Very disappointing, n... Full review
When you walk into a branch to get a loan you expect to get it from there, and not India. Even when you walk into an ANZ branch with Esanda written over the door they still cant deal with you and have to put you on the phone. Very disappointing, no personal touch whatsoever
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YesAlways simple and easy to get to bank and funds. Full review
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YesI got a great deal, plenty of info and support. happy all round. Full review
I got a great deal, plenty of info and support. happy all round.
The ease of getting the loan...the convenience of paying online. Full review
The ease of getting the loan...the convenience of paying online.
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YesI am able to make lump sum payments and redraw on loan if needed. Full review
I am able to make lump sum payments and redraw on loan if needed.
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YesANZ charge high interest rates for the car loan Full review
Took too long to get approval for my car loan with ANZ. Trustworthy bank, but customer service and loan application process could be better. Full review
Took too long to get approval for my car loan with ANZ. Trustworthy bank, but customer service and loan application process could be better.
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YesMy ANZ car loan is very easy to understand and I love to see it drop so quickly with regular repayments. Full review
My ANZ car loan is very easy to understand and I love to see it drop so quickly with regular repayments.
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YesWhat type of car loan are you looking for?
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