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I bank at the Kew branch in Victoria. I have found this branch & staff very helpful. I would recommend this branch to anybody. Full review
I bank at the Kew branch in Victoria. I have found this branch & staff very helpful. I would recommend this branch to anybody.
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YesWell to start with if you have a larger amount of funds at your disposal, say $100 000+ then they are more than willing to offer you a better interest earning rate, in my case 2% more than the norm. Our financial planner has always been extremely ... Full review
Well to start with if you have a larger amount of funds at your disposal, say $100 000+ then they are more than willing to offer you a better interest earning rate, in my case 2% more than the norm. Our financial planner has always been extremely helpful and always keen in bettering our options and even as far as better ways at saving on costs and fees. Overall I would not change banks.
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YesThey do not care about the average account holder. There is never enough staff in branches and their overall interest rates for term deposits are terrible. Also they do not pass on all interest rate cuts. Full review
They do not care about the average account holder. There is never enough staff in branches and their overall interest rates for term deposits are terrible. Also they do not pass on all interest rate cuts.
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YesThe product is good most times. The interest rate is as good if not better than over banks. But if you close the account before time, you lose all intrest and a fee is applied. Full review
The product is good most times. The interest rate is as good if not better than over banks. But if you close the account before time, you lose all intrest and a fee is applied.
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YesHard to recommend a product like a savings account as it's such a personal choice, but for me, although I haven't used this product to my best advantage, I found their customer service and honesty fantastic. They helped me set goals and tried to p... Full review
Hard to recommend a product like a savings account as it's such a personal choice, but for me, although I haven't used this product to my best advantage, I found their customer service and honesty fantastic. They helped me set goals and tried to provide me with the best interest rates available. I couldn't fault the service and advice from this branch.
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YesThey are always helpful and can answer questions when asked. Full review
They are always helpful and can answer questions when asked.
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YesI like this product because the bank's relationship manager call my husband when our term deposit is due to be renewed. The only time we don't get a phone call is when someone goes on leave and the relief person doesn't know about it. But they a... Full review
I like this product because the bank's relationship manager call my husband when our term deposit is due to be renewed. The only time we don't get a phone call is when someone goes on leave and the relief person doesn't know about it. But they are always helpfull.
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YesANZ term deposits and in particular, online savings are well below average compared with the competition. When asked if they could even try to match the other banks, their answer was take it or leave it, even though it was a considerable amount. ... Full review
ANZ term deposits and in particular, online savings are well below average compared with the competition. When asked if they could even try to match the other banks, their answer was take it or leave it, even though it was a considerable amount. Perhaps they are making enough money from other sources to bother, and try to be competitive with other banks. This statement by the way,was confirmed by two branch managers when i approached them. Obviously, the team in their ivory towers are not interested at all. This says something about the salaries they are receiving,does it not?
1 person found this review helpful – do you?
YesWas always more interested in stocks, however following a call from personal banker at branch, Helen, I called in and we discussed at length the pros and cons and did a few after taxes and I was sold on idea of spreading my investments into a term... Full review
Was always more interested in stocks, however following a call from personal banker at branch, Helen, I called in and we discussed at length the pros and cons and did a few after taxes and I was sold on idea of spreading my investments into a term deposit especially as Helen had a special offer at the time. I am very pleased helen took the time to ring me
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YesI have found ANZ very helpful during a difficult period of changing names in certain accounts and addresses of another person. I have a local branch I can just pop into and they are always welcoming. Full review
I have found ANZ very helpful during a difficult period of changing names in certain accounts and addresses of another person. I have a local branch I can just pop into and they are always welcoming.
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YesI have nothing but a great experience with the ANZ with our term deposit. Great interest rate. Full review
I have nothing but a great experience with the ANZ with our term deposit. Great interest rate.
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YesANZ staff went out of their way to ensure they obtained the optimum return rate for my deposit and did it in a way that made me feel at ease to know that I was being treated like they really cared. I would recommend ANZ to anyone looking for that ... Full review
ANZ staff went out of their way to ensure they obtained the optimum return rate for my deposit and did it in a way that made me feel at ease to know that I was being treated like they really cared. I would recommend ANZ to anyone looking for that little extra in customer service.
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YesOne visit to the bank (15 mins. drive) and it was all fixed. Thereafter all done by phone and or mail. Timely reminder that a fixed deposit is about to mature is good service. Full review
One visit to the bank (15 mins. drive) and it was all fixed. Thereafter all done by phone and or mail. Timely reminder that a fixed deposit is about to mature is good service.
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Yeseven in small country towns service is disappearing. How proud I am to say that not in our town, our ANZ team are brilliant. One actually feels they do genuinely care about me. They remember my name and little snippets of news from my last visit, ... Full review
even in small country towns service is disappearing. How proud I am to say that not in our town, our ANZ team are brilliant. One actually feels they do genuinely care about me. They remember my name and little snippets of news from my last visit, they engage with me on a personal level and yet they still maintain an air of confidence reflected in their intimate knowledge of the product they sell. Yes they stand out,why? because the staff are all of the same commitment they are the greatest asset and they care.
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YesAmong all the bank here in my place, only ANZ offer higher interest rates for a term deposit which is really great! Full review
Among all the bank here in my place, only ANZ offer higher interest rates for a term deposit which is really great!
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YesThe bank was quite happy to let your interest rate whither away unless you take active steps to up the ante; especially with term deposits Full review
The bank was quite happy to let your interest rate whither away unless you take active steps to up the ante; especially with term deposits
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YesI like my term deposit with the ANZ because they give me the best rate, and the customer service was very good and they were very friendly. Full review
I like my term deposit with the ANZ because they give me the best rate, and the customer service was very good and they were very friendly.
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YesI feel that my accounts manager is too focused on his salary and not engaged enough with me as a client. And as far as looking after my interests, it is not uncommon for my emails to go unanswered. Full review
I feel that my accounts manager is too focused on his salary and not engaged enough with me as a client. And as far as looking after my interests, it is not uncommon for my emails to go unanswered.
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YesI have had a term deposit for around 4 years now, ANZ have done their best each time to get me the best interest rate. Full review
I have had a term deposit for around 4 years now, ANZ have done their best each time to get me the best interest rate.
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YesExcellent rate no hassle banking with a team of professionals who genuinely care for the customer with follow ups and acknowledgement, both at branch and on the net / phone system. A pleasure to bank with. Full review
Excellent rate no hassle banking with a team of professionals who genuinely care for the customer with follow ups and acknowledgement, both at branch and on the net / phone system. A pleasure to bank with.
1 person found this review helpful – do you?
YesThe term deposits in ANZ are fantastic as the interest rates are great. Full review
The term deposits in ANZ are fantastic as the interest rates are great.
1 person found this review helpful – do you?
YesThey should be very aware of the termination date of the Term Deposit or they will find they have been shifted in another term deposit with a much lower interest rate. Full review
They should be very aware of the termination date of the Term Deposit or they will find they have been shifted in another term deposit with a much lower interest rate.
1 person found this review helpful – do you?
YesA lot of banks throw around the phrase "get your money to work for you". The problem is, however, that they often use it incorrectly. If you have to read about many money saving options, analyse fine print, select an option, visit your bank, fi... Full review
A lot of banks throw around the phrase "get your money to work for you". The problem is, however, that they often use it incorrectly. If you have to read about many money saving options, analyse fine print, select an option, visit your bank, fill out paperwork, watch over your money to ensure you've making the best returns and remember the day that your account matures in order to repeat this process every 6 to 12 months, then it really seems like you're doing most of the work. My experience with ANZ is simple. I will have to find time to visit a branch to renew a term deposit, but after that, I need not do anything until my account matures, at which point I receive a reminder in the mail. I think that, while it may be a nuisance physically getting to a branch to do this, it is very useful having the rest done for me. While it may not be my money working for me, someone is, and that someone is not me.
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YesTerm Deposit, very easy to open up, customer service very good. Explained rates to me, so I could understand. Very happy..... Full review
Term Deposit, very easy to open up, customer service very good. Explained rates to me, so I could understand. Very happy.....
1 person found this review helpful – do you?
YesEvery time I enquire about my account, I get a different answer and end up being told that this is the wrong type of account for me and I need some other type of account. I am then expected to lose any interest I should have or thought I was going... Full review
Every time I enquire about my account, I get a different answer and end up being told that this is the wrong type of account for me and I need some other type of account. I am then expected to lose any interest I should have or thought I was going to get, and create a new password to have a new account that in the end is no better. I get very confused and annoyed.
1 person found this review helpful – do you?
YesInterest rate is good once in there it just keeps rolling over with out having to make contact convenient and if you want to take it out you get notice every time it matures then you get a week to process your decision Full review
Interest rate is good once in there it just keeps rolling over with out having to make contact convenient and if you want to take it out you get notice every time it matures then you get a week to process your decision
1 person found this review helpful – do you?
YesThe convenience of working with ANZ won't be beaten by any other bank. The quality of the service, the trustworthiness is also a product of being in the market for so long. I really love ANZ because I feel that they care about me as a person, and... Full review
The convenience of working with ANZ won't be beaten by any other bank. The quality of the service, the trustworthiness is also a product of being in the market for so long. I really love ANZ because I feel that they care about me as a person, and they treat me as a valued customer. You feel this in the air the moment you walk into any branch. Once a really nice clerk at the branch suggested me to open a term deposit account, I was not thinking anything like that at that time, but she explained to me how easy it was in a very warm, but professional manner, so right away, I was delighted to open the term deposit account. That was about 5 years ago, and I still continue using their term deposit account.
1 person found this review helpful – do you?
YesNever have a problem with ANZ. Staff at the bank are very helpful. They ring when our term deposits are due so we can take advantage of the best rates of interest available at that time. Full review
Never have a problem with ANZ. Staff at the bank are very helpful. They ring when our term deposits are due so we can take advantage of the best rates of interest available at that time.
1 person found this review helpful – do you?
Yesthe manager refused to match other bank's offers Full review
1 person found this review helpful – do you?
YesIt's my money & the bank is the one who should have to work hard for it too! They have my "interest" at heart! Full review
It's my money & the bank is the one who should have to work hard for it too! They have my "interest" at heart!
1 person found this review helpful – do you?
YesWhat type of term deposit are you looking for?
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