Read the latest BankSA reviews from real customers around Australia. Get the inside story on BankSA bank accounts from the Mozo community.
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Overall Rating
10Pricing
5Product Features
8Customer Service
10Convenience
10Trust
10Our local bank workers are very happy and friendly as well as helpful. – danielle from South Australia, a BankSA bank account customer. Reviewed about 1 month ago
Overall Rating
7Pricing
3Product Features
3Customer Service
8Convenience
6Trust
9I like the unlimited transactions, I like the half monthly fees because its drawn on by the mortgage. I dislike the fact that I can put money into the account as a phone transaction, buy something with that money the next day, and have it recorded as a negative balance because the initial phone transfer didn't register for 12 hours. This irritates me because obviously the money is there or I wouldn't be able to buy the stuff, but I get charged an overdraft fee!! So annoying! – Kerensa from South Australia, a BankSA bank account customer. Reviewed 2 months ago
Overall Rating
10Pricing
8Product Features
9Customer Service
10Convenience
10Trust
-The things that I do not like is bank fees. – julie from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
8Pricing
7Product Features
-Customer Service
8Convenience
8Trust
7I have a transaction account that offers unlimited transactions which I think is great. It also offers a visa debit card at no extra cost. Only thing I'm not so fond of is the $2000 minimum deposit. Although I meet that criteria anyway, I just wonder about those who don't. Why does there need to be a minimum? As for the fees for non BankSA ATMs. I try and find a Westpac ATM and if I can't I pop by the supermarkets for a cash out. This saves me on those nasty fees from other banks. – linda from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10I've been with BankSA for many many years and have never found anyone with better deals. They are tops in my book. – Sarah from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10No fees, unlimited transactions, atms everywhere – Natalie from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
9Pricing
-Product Features
-Customer Service
7Convenience
9Trust
9I like the ease and convenience of a local bank that, because I am a pensioner, does not charge me monthly fees. – Kevin from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
10Pricing
8Product Features
9Customer Service
10Convenience
10Trust
10Always extremely helpful and willing to give you the best deals in reference to competition. – Sharna from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
6Pricing
7Product Features
5Customer Service
6Convenience
7Trust
6I recommend they reduce or remove monthly fees. – Jacki from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
9Pricing
8Product Features
7Customer Service
8Convenience
9Trust
9there are no fees on my account as long as ideposit a certain amount each month which is covered by wages!! – vicki from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
10Pricing
6Product Features
7Customer Service
8Convenience
9Trust
9It's quite simple to open up a bank account at the bank. Everything is at your finger tips and the staff are very helpful as well. – robert preuss from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10There are no hidden fees. They give you free transactions per month with no charges. – inge from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
10Pricing
8Product Features
6Customer Service
10Convenience
10Trust
10BankSA have helped me in every way possible. – Robert from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
6Pricing
5Product Features
5Customer Service
8Convenience
9Trust
9It is actually a portfolio loan account which is a saving and transaction account with a line of credit attached. BankSA pays no interest on the balance but charges 6+% on overdrawn amounts plus fees. BUT the line of credit is handy. – Reg from South Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
9Pricing
9Product Features
9Customer Service
8Convenience
8Trust
9As a student, I enjoy that there is unlimited eftpos transactions, no ATM fees, also love that you can withdrawal from BankSA, St George and Westpac ATM's with no fees, which is handy now that I live interstate. Internet banking is also fantastic. – Emma from Western Australia, a BankSA bank account customer. Reviewed 3 months ago
Overall Rating
6Pricing
7Product Features
6Customer Service
-Convenience
6Trust
6A few ups & downs over the years in terms of customer service at BankSA but they are always there to help out with any problems. – peter from South Australia, a BankSA bank account customer. Reviewed 4 months ago
Overall Rating
10Pricing
7Product Features
8Customer Service
9Convenience
9Trust
9I have been with Bank SA for over 20 years and I have not once had to complain about anything. They are very helpful. – Sandra from South Australia, a BankSA bank account customer. Reviewed 4 months ago
Overall Rating
9Pricing
5Product Features
7Customer Service
9Convenience
9Trust
9Staff at BankSA are always friendly. They treat you as an individual not just a number. Access to my bank account is very good. – mary from South Australia, a BankSA bank account customer. Reviewed 4 months ago
Overall Rating
2Pricing
2Product Features
5Customer Service
0Convenience
2Trust
0Would not recommend BankSA to anyone. I was with BankSA for the first 20 years of my life and due to lack of service and communication i couldn't wait to leave. One problem after another. – haylee from South Australia, a BankSA bank account customer. Reviewed 4 months ago
Overall Rating
4Pricing
1Product Features
6Customer Service
4Convenience
6Trust
4I would switch banks if it was easier to change all the direct debits and deposits. The Terms and Conditions were attractive but have been eroded by BankSA over time. – Frank from South Australia, a BankSA bank account customer. Reviewed 4 months ago
Overall Rating
8Pricing
3Product Features
-Customer Service
7Convenience
8Trust
10I don't like BankSA's bank account charges for over-withdrawing, etc. – Booke from South Australia, a BankSA bank account customer. Reviewed 4 months ago
Overall Rating
8Pricing
6Product Features
6Customer Service
7Convenience
8Trust
8I like the ease of access to BankSA branches and teller machines. – Jayne from South Australia, a BankSA bank account customer. Reviewed 4 months ago
Overall Rating
10Pricing
9Product Features
9Customer Service
10Convenience
10Trust
10No fees are attached to my BankSA account which gives me enormous savings. – Donna from South Australia, a BankSA bank account customer. Reviewed 4 months ago
Overall Rating
8Pricing
9Product Features
7Customer Service
9Convenience
6Trust
10BankSA is a really great bank, but they need more ATM's and less fees for the withdrawal of money. – Matt from South Australia, a BankSA bank account customer. Reviewed 5 months ago
Overall Rating
9Pricing
10Product Features
8Customer Service
9Convenience
10Trust
8In this day and age it is not often that you get something for nothing but with Bank SA you do. i do not pay any monthly fees on my account, i get a visa debit card, access to my money via the internet, telephone, over the counter and at ATMS. I can use a suite of ATMS including St George, Westpac and Bank SA without being charged. The customer service is exceptional, with the two people I have needed to speak to, to get help being so polite and going out of their way to help me in extra ways. – Bianca from South Australia, a BankSA bank account customer. Reviewed 5 months ago
Overall Rating
10Pricing
5Product Features
2Customer Service
8Convenience
10Trust
10I have used Bank SA for all my life and will never change it! Everything is great about them! Even interest rates! – A Mozo reviewer from Victoria, a BankSA bank account customer. Reviewed 7 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10It has been my experience that this is by far the best choice for us, all the boxes are ticked, the only complaint being that there are not enough ATM's (BankSA ones) which would reduce costs a little. – Barbara from South Australia, a BankSA bank account customer. Reviewed 7 months ago
Overall Rating
8Pricing
10Product Features
5Customer Service
10Convenience
10Trust
10I love BankSA. Our relationship manager is very understanding & easy to get along with. Would definitely recommend my branch to anyone. – Katina from South Australia, a BankSA bank account customer. Reviewed 8 months ago
Overall Rating
10Pricing
10Product Features
10Customer Service
10Convenience
10Trust
10Great staff and convenient locations. A great account which is easy to use and has no hidden fees. – Suzanne from South Australia, a BankSA bank account customer. Reviewed 8 months ago
Overall Rating
9Pricing
8Product Features
6Customer Service
6Convenience
10Trust
10BankSA have similar competitive rates to other banks but far more friendly and flexible. – Kendra from South Australia, a BankSA bank account customer. Reviewed 8 months ago
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