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In reviewing this product, I would make comment that although it is not the best on the market it is certainly not the worst. Unfortunately the service or lack of in obtaining as well as ongoing enquiries has been very poor. It was extremely diffi... Full review
In reviewing this product, I would make comment that although it is not the best on the market it is certainly not the worst. Unfortunately the service or lack of in obtaining as well as ongoing enquiries has been very poor. It was extremely difficult to speak with a qualified person who can make decisions and make things happen, coupled with phone calls from their O/s call centre making misinformed statemements. (No internal communication) I would suggest that they would put themselves in a better position within the market if they worked on there personal service.
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YesCheck out competitor interest rates as mine are much higher than others. Great service, I had the money in my account before I even left the bank. Full review
Check out competitor interest rates as mine are much higher than others. Great service, I had the money in my account before I even left the bank.
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Yesthey don't even try to help you when get laid off. They just don't want to know about your hard ship Full review
they don't even try to help you when get laid off. They just don't want to know about your hard ship
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YesI dont like interest rate rises, and i think there are un nessesary fees. Full review
I dont like interest rate rises, and i think there are un nessesary fees.
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YesMy husband and I have found the greatest feature about this product is the ability to 'split' the LOC into different amounts. For example, it can be for personal spending, expenses associated with investments, education expenses etc. This is exa... Full review
My husband and I have found the greatest feature about this product is the ability to 'split' the LOC into different amounts. For example, it can be for personal spending, expenses associated with investments, education expenses etc. This is exactly what my husband and I have done which makes preparation of our tax returns each year so much easier. And, because we have all of our loans packaged, there are no additional fees! Although we have opted not to fix the interest rate any portion of our LOC, this is also an option that may suit many users of this product. Finally, the interest rate on a LOC is far more competitive than a personal loan. I recommended this product to a friend who had a personal loan for the purchase of a vehicle. She saved 4% on her interest rate simply by switching to a LOC with BankSA. One more thing! As you pay this off (and the interest rate is less than half of that for a credit card!) the funds continue to be available. I highly recommend this product as it can suit a variety of personal situations.
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YesOverall the customer service downplayed all the other positive aspects of the personal loan. Being able to trust the institution which holds your money is very important. Full review
Overall the customer service downplayed all the other positive aspects of the personal loan. Being able to trust the institution which holds your money is very important.
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YesWe have been banking with them for over 3 years now and we've never had any real problems. We did get hacked online once and they refunded us the money, which we were very pleased about, and thankful for. I think they won best lender in 2009 so ... Full review
We have been banking with them for over 3 years now and we've never had any real problems. We did get hacked online once and they refunded us the money, which we were very pleased about, and thankful for. I think they won best lender in 2009 so thats good as well. they are quite competitive and have low or no fees. We think they are the best bank currently.
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YesIt was so easy to apply online and was approved almost instantly. Full review
It was so easy to apply online and was approved almost instantly.
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Yesfirst and foremost they are friendly and courteous and recommend their different services without really asking much of you thats why i like them and i have never been knocked back for a loan. Full review
first and foremost they are friendly and courteous and recommend their different services without really asking much of you thats why i like them and i have never been knocked back for a loan.
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YesIt's a bank - they're never on our side. Full review
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YesLike: Ease of application, the communication and friendliness of the bank staff. No dislikes. Full review
Like: Ease of application, the communication and friendliness of the bank staff. No dislikes.
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Yesi like the convenience Full review
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YesI have had a Bank SA home loan for many years and have found it very flexible. Full review
I have had a Bank SA home loan for many years and have found it very flexible.
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YesDon't like it at all. When I find time I will be moving banks. Full review
Don't like it at all. When I find time I will be moving banks.
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YesI like convenience of the bank and I have my other products there but rates are a little high. Full review
I like convenience of the bank and I have my other products there but rates are a little high.
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YesEasy to use and advance. Interest is a little high but still reasonable. Full review
Easy to use and advance. Interest is a little high but still reasonable.
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YesI can access it through St George and they are helpful in giving info. Full review
I can access it through St George and they are helpful in giving info.
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YesBankSA's personal loans are good and easy to applyfor, however, the online application is not as good as the face to face. Due to this, when you have some problem, you really don't know who to contact to resolve the issues. Full review
BankSA's personal loans are good and easy to applyfor, however, the online application is not as good as the face to face. Due to this, when you have some problem, you really don't know who to contact to resolve the issues.
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YesCustomer service at BankSA is generally low in branches in terms of speed to serve. In this case, it is redeemed somewhat by the fact the bank manager is a legend and also loves fishing! Full review
Customer service at BankSA is generally low in branches in terms of speed to serve. In this case, it is redeemed somewhat by the fact the bank manager is a legend and also loves fishing!
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YesBank SA give good service, great options for payment on personal loans Full review
Bank SA give good service, great options for payment on personal loans
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YesToo many interest rises on our BankSA personal loan since we have had it Full review
Too many interest rises on our BankSA personal loan since we have had it
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YesWhat type of personal loan are you looking for?
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