Bank of Queensland home loan reviews

Bank of Queensland
Bank of Queensland's overall rating for home loans

(as rated by the Mozo community)

7.9

based on 103 reviews in the
past 12 months

 

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Featured home loan from Bank of Queensland

Recent Bank of Queensland home loan reviews

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Bank of Queensland

Bank of Queensland WebSavings Account home loan review

Overall rating   6 / 10

Messed around with small mortgage

Only that if you're investing do you make any money.
Full review

Only that if you're investing do you make any money.

    Price   6 / 10

    Features   6 / 10

    Customer service   6 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Veronica (QLD), reviewed 2 days ago

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Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan home loan review

Overall rating   8 / 10

Competitive loans and excellent customer service

This bank at Maroochydore has a more personal touch.
Full review

This bank at Maroochydore has a more personal touch.

    Price   7 / 10

    Features   7 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Jane (QLD), reviewed 3 days ago

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Bank of Queensland

Bank of Queensland Fixed Rate home loan review

Overall rating   8 / 10

Best rate I've seen and great service

Fantastic price and great service. Product is limited as capped at $5000 additional repayments per annum with no ability to link an offset account.
Full review

Fantastic price and great service. Product is limited as capped at $5000 additional repayments per annum with no ability to link an offset account.

    Price   10 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   5 / 10

    Trust   8 / 10

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Raneleigh (QLD), reviewed 5 days ago

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Bank of Queensland

Bank of Queensland home loan review

Overall rating   8 / 10

Great customer service

Great customer service and product premium and they actually listen to you and provide products that actually benefits you.
Full review

Great customer service and product premium and they actually listen to you and provide products that actually benefits you.

    Price   8 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

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Kamal (QLD), reviewed 5 days ago

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Bank of Queensland

Bank of Queensland Standard Variable Rate home loan review

Overall rating   9 / 10

Great service

Great service, excellent rates.
Full review

Great service, excellent rates.

    Price   9 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Greg (NSW), reviewed 6 days ago

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Bank of Queensland

Bank of Queensland home loan review

Overall rating   9 / 10

Amazing bank. Totally recommend

They are one of the best banks in all of Australia.
Full review

They are one of the best banks in all of Australia.

    Price   8 / 10

    Features   6 / 10

    Customer service   9 / 10

    Convenience   6 / 10

    Trust   8 / 10

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Bryanna (QLD), reviewed 9 days ago

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Bank of Queensland

Bank of Queensland home loan review

Overall rating   3 / 10

Hard to use the accounts and know what is owing.

Difficult to deal with. I hate review time.
Full review

Difficult to deal with. I hate review time.

    Price   2 / 10

    Features   3 / 10

    Customer service   2 / 10

    Convenience   1 / 10

    Trust   6 / 10

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Tom (NSW), reviewed 9 days ago

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Bank of Queensland

Bank of Queensland home loan review

Overall rating   10 / 10

Excellent Features, Service and Staff

Wonderful, caring, extremely helpful staff, excellent branch manager and loans manager. Could not be happier with all of their services and their willingness to help wherever and whenever they can. Also branch is 5 minutes away. It is nice to...
Full review

Wonderful, caring, extremely helpful staff, excellent branch manager and loans manager. Could not be happier with all of their services and their willingness to help wherever and whenever they can. Also branch is 5 minutes away. It is nice to have a branch you can go to instead of a "faceless bank" with no branch where you only speak to someone in another country.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Lynne (QLD), reviewed 23 days ago

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Bank of Queensland

Bank of Queensland Standard Variable Rate home loan review

Overall rating   9 / 10

Customer Service and Followup

Focused with top level follow up and customer service.
Full review

Focused with top level follow up and customer service.

    Price   8 / 10

    Features   9 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   9 / 10

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Merv (QLD), reviewed 24 days ago

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Bank of Queensland

Bank of Queensland Standard Variable Rate home loan review

Overall rating   0 / 10

Unprofessional, no client confidentiality

BOQ are highly unprofessional, highly unreliable and highly uncompetitive in today's market.
Full review

BOQ are highly unprofessional, highly unreliable and highly uncompetitive in today's market.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   0 / 10

    Trust   0 / 10

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Millicent (QLD), reviewed about 2 months ago

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Bank of Queensland

Bank of Queensland Line of Credit home loan review

Overall rating   7 / 10

If they are local, they are great

Happy with BOQ, but inconvenient in country outside major city.
Full review

Happy with BOQ, but inconvenient in country outside major city.

    Price   5 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   3 / 10

    Trust   7 / 10

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Grant (VIC), reviewed 2 months ago

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Bank of Queensland

Bank of Queensland home loan review

Overall rating   10 / 10

Excellent customer service, competitive

I deal with the Bank of Queensland at Kallangur . I find this bank highly professional and great customer service. I can contact the Manager anytime and make appointments to see him to discuss my products. I would highly recommend this bank to...
Full review

I deal with the Bank of Queensland at Kallangur . I find this bank highly professional and great customer service. I can contact the Manager anytime and make appointments to see him to discuss my products. I would highly recommend this bank to anyone.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Patricia (QLD), reviewed 3 months ago

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Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan home loan review

Overall rating   9 / 10

Competitive Rates & great customer service

Lower interest rates then the leading banks, able to split loan to save on interest, very helpful and explained everything, no guess work. This bank is owner run, it is in his best interest to have a good rapport with his customers - happy...
Full review

Lower interest rates then the leading banks, able to split loan to save on interest, very helpful and explained everything, no guess work. This bank is owner run, it is in his best interest to have a good rapport with his customers - happy customers are returning customers .

    Price   9 / 10

    Features   8 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Alyson (NSW), reviewed 3 months ago

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Bank of Queensland

Bank of Queensland Line of Credit home loan review

Overall rating   5 / 10

Bad service

The bank does not understand the impact of outsourced services which caused my dissatisfaction and BoQ staff could not assist me. It took 12 months to close a credit card.
Full review

The bank does not understand the impact of outsourced services which caused my dissatisfaction and BoQ staff could not assist me. It took 12 months to close a credit card.

    Price   4 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   7 / 10

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Kevin (QLD), reviewed 3 months ago

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Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan home loan review

Overall rating   10 / 10

Awesome Service

Karen is the best mobile lender. So lovely and efficient. Really knows BOQ products.
Full review

Karen is the best mobile lender. So lovely and efficient. Really knows BOQ products.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Paula (QLD), reviewed 3 months ago

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Bank of Queensland

Bank of Queensland Line of Credit home loan review

Overall rating   7 / 10

Great products, better service

BoQ is a great bank, customer service is fantastic and the products suit me.
Full review

BoQ is a great bank, customer service is fantastic and the products suit me.

    Price   6 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   8 / 10

    Trust   7 / 10

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Ross (QLD), reviewed 3 months ago

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Bank of Queensland

Bank of Queensland Fixed Rate home loan review

Overall rating   9 / 10

Excellent personal service

The personal service is outstanding. They came to our house after business hours and made every effort to be accommodating. They would constantly let us know where we were up to in the whole process. The competing features of the loan made them...
Full review

The personal service is outstanding. They came to our house after business hours and made every effort to be accommodating. They would constantly let us know where we were up to in the whole process. The competing features of the loan made them the stand out.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

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Carrie (QLD), reviewed 4 months ago

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Bank of Queensland

Bank of Queensland home loan review

Overall rating   7 / 10

Easy to manage/control our loans on line

We have had a good relationship with our Lender, now our Manager. She is friendly, approachable and helpful, despite being an extremely busy person. Our loan has great flexibility for our cash flow and she has been very careful to explain our best...
Full review

We have had a good relationship with our Lender, now our Manager. She is friendly, approachable and helpful, despite being an extremely busy person. Our loan has great flexibility for our cash flow and she has been very careful to explain our best options for our savings on the Loan.

    Price   7 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   6 / 10

    Trust   6 / 10

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Krissie (NSW), reviewed 4 months ago

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Bank of Queensland

Bank of Queensland home loan review

Overall rating   9 / 10

Good company and products, highly recommended

We have been with the BoQ now for just over six years and have found them to be professional and very good at what they do, I have no problem in recommending them as my preferred bank.
Full review

We have been with the BoQ now for just over six years and have found them to be professional and very good at what they do, I have no problem in recommending them as my preferred bank.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   9 / 10

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Peter , reviewed 4 months ago

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Bank of Queensland

Bank of Queensland Clear Path Line of Credit home loan review

Overall rating   7 / 10

Personal service second to none

Very friendly staff who go out of their way to help. Very impressed that they contact me by phone if there is ever a problem or just checking about transactions when I'm overseas. Always have good rates. Personal service I simply did not get at...
Full review

Very friendly staff who go out of their way to help. Very impressed that they contact me by phone if there is ever a problem or just checking about transactions when I'm overseas. Always have good rates. Personal service I simply did not get at other banks.

    Price   5 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   7 / 10

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Neal (QLD), reviewed 4 months ago

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Bank of Queensland

Bank of Queensland home loan review

Overall rating   8 / 10

Low interest rate

Great low interest rate but difficult to access money.
Full review

Great low interest rate but difficult to access money.

    Price   8 / 10

    Features   10 / 10

    Customer service   6 / 10

    Convenience   4 / 10

    Trust   6 / 10

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Elena , reviewed 4 months ago

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Bank of Queensland

Bank of Queensland Clear Path Variable Rate Home Loan home loan review

Overall rating   10 / 10

Fantastic customer service.

We have been banking with BoQ for years. And the ads are right, you can love your bank. I have the email of the manager and loans officer, and they deal with all my enquiries immediately. Got our last house loan, no dramas, couldn't have been...
Full review

We have been banking with BoQ for years. And the ads are right, you can love your bank. I have the email of the manager and loans officer, and they deal with all my enquiries immediately. Got our last house loan, no dramas, couldn't have been easier.

    Price   9 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Casrol (QLD), reviewed 4 months ago

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Bank of Queensland

Bank of Queensland Line of Credit home loan review

Overall rating   10 / 10

Fantastic staff who always go over expectations

The bank is owned & run by real people, nothing at any time is too much bother for telephone help, direct help at the bank or home visits at night, the staff nearly always remember you by name with a pleasant smile, all I did over 5 years ago was...
Full review

The bank is owned & run by real people, nothing at any time is too much bother for telephone help, direct help at the bank or home visits at night, the staff nearly always remember you by name with a pleasant smile, all I did over 5 years ago was go in to get $500.00+ changed into notes not being a customer at the time & came away with the notes plus being a new customer with a line of credit account, Visa credit card, a home loan account and a day to day account, all due to being treated like a valued person.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Gary (QLD), reviewed 4 months ago

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Bank of Queensland

Bank of Queensland Standard Variable Rate home loan review

Overall rating   9 / 10

Competitive, convenient and friendly

Very very helpful, courtesy in all respects. Particularly in respect to our recent home sale and title transfer.
Full review

Very very helpful, courtesy in all respects. Particularly in respect to our recent home sale and title transfer.

    Price   8 / 10

    Features   8 / 10

    Customer service   10 / 10

    Convenience   8 / 10

    Trust   9 / 10

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Tony (SA), reviewed 4 months ago

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Bank of Queensland

Bank of Queensland home loan review

Overall rating   10 / 10

Low interest rates with convenient redraw facility

Personal service from our local branch. Good product with very competitive rates.
Full review

Personal service from our local branch. Good product with very competitive rates.

    Price   10 / 10

    Features   10 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

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Janelle (QLD), reviewed 4 months ago

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Home loan comparisons on MozoRates updated daily

  • State Custodians Peak Performance Offset (over $500k, LVR<80%)

    State Custodians Peak Performance Offset (over $500k, LVR<80%)

    • Special discounted rate for larger loans
    • 100% offset account
    • Purchase or refinance

    variable rate

    3.99%

    comparison rate*

    4.31%

    Upfront fees

    $275

    Go to site
    • Special discounted rate for larger loans
    • 100% offset account
    • Purchase or refinance
    Product info
    • Variable rate: 3.99%
    • Comparison rate*: 4.31%
    • Upfront fees: $275
    • Ongoing fees: $299.00 yearly
    • Discharge fee: $300.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Minimum loan amount: $500,000
    • Maximum loan amount: $1,500,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Need more information?
    Find out more

    More info

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  • loans.com.au Dream Home Loan Essentials

    loans.com.au Dream Home Loan Essentials

    • Experts Choice Winner - Home Lender of the Year
    • No monthly fees, Redraw available
    • For purchases or refinance

    variable rate

    4.02%

    comparison rate*

    4.04%

    Upfront fees

    $520

    Go to site
    • Experts Choice Winner - Home Lender of the Year
    • No monthly fees, Redraw available
    • For purchases or refinance
    Product info
    • Variable rate: 4.02%
    • Comparison rate*: 4.04%
    • Upfront fees: $520
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: no
    • Minimum loan amount: $50,000
    • Maximum loan amount: $750,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    6.0

    Based on 68 loans.com.au home loan reviews

    Need more information?
    Find out more

    More info

    More info

  • UBank UHomeLoan - Real Reward Offer (Owner Occupier)

    UBank UHomeLoan - Real Reward Offer (Owner Occupier)

    • No upfront fees
    • No monthly fees
    • Quick, easy & secure online application

    variable rate

    4.09%

    comparison rate*

    4.09%

    Upfront fees

    $0

    Go to site
    • No upfront fees
    • No monthly fees
    • Quick, easy & secure online application
    Product info
    • Variable rate: 4.09%
    • Comparison rate*: 4.09%
    • Upfront fees: $0
    • Ongoing fees: $0.00
    • Discharge fee: $0.00
    • Extra repayments: yes - free
    • Redraw facility: yes
    • Offset account: no
    • Minimum loan amount: $100,000
    • Maximum loan amount: $1,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    5.9

    Based on 24 UBank home loan reviews

    Need more information?
    Find out more

    More info

    More info

  • Click Loans Online Saver Home Loan

    Click Loans Online Saver Home Loan

    • Same day approval
    • Complete application and verify ID online
    • Low interest rates from just 4.09%

    variable rate

    4.09%

    comparison rate*

    4.12%

    Upfront fees

    $440

    Go to site
    • Same day approval
    • Complete application and verify ID online
    • Low interest rates from just 4.09%
    Product info
    • Variable rate: 4.09%
    • Comparison rate*: 4.12%
    • Upfront fees: $440
    • Ongoing fees: $0.00
    • Discharge fee: $250.00
    • Extra repayments: yes - free
    • Redraw facility: no
    • Offset account: no
    • Minimum loan amount: $100,000
    • Maximum loan amount: $2,000,000
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Need more information?
    Find out more

    More info

    More info

  • Newcastle Permanent Discounted Variable Home Loan (LVR<80%) (Premium Plus Package)

    Newcastle Permanent Discounted Variable Home Loan (LVR<80%) (Premium Plus Package)

    • $0 application fee
    • 100% offset facility available
    • Additional repayments and redraws at any time

    variable rate

    4.09%

    comparison rate*

    4.45%

    Upfront fees

    $0

    Go to site
    • $0 application fee
    • 100% offset facility available
    • Additional repayments and redraws at any time
    Product info
    • Variable rate: 4.09%
    • Comparison rate*: 4.45%
    • Upfront fees: $0
    • Ongoing fees: $375.00 yearly
    • Discharge fee:
    • Extra repayments: yes - free
    • Redraw facility: yes - free
    • Offset account: yes
    • Minimum loan amount: $250,000
    • Maximum loan amount:
    • Type of loan: Variable
    • Repayment types: Principal & Interest, Interest Only
    • Availability: Owner Occupier, Investor
    • Repayment options: Weekly, Fortnightly, Monthly
    Overall rating

    8.8

    Based on 62 Newcastle Permanent home loan reviews

    Need more information?
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    More info

    More info

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* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a home loan. The comparison rate displayed is for a secured loan with monthly principal and interest repayments for $150,000 over 25 years, and applies only to this example. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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