7.7/10

Based on 3502 Bank of Queensland product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

Bank of Queensland home loans

Since 1874, Bank of Queensland (BOQ) has been one of Australia’s leading regional banks. With more than 160 branches across Australia, BOQ’s services are available to all Australians - not just those that live in the sunshine state. BOQ is completely independent of the big banks and has an extensive range of home loans including variable, fixed, package and line of credit options.

You'll also be pleased to know BOQ took out a Mozo Experts Choice Home Loan Award in 2021 in the Fixed Rate Home Loan category.

What home loans do Bank of Queensland offer?

Rates and fees verified as correct at 19 September 2024. Other information correct at the time of writing. Advertiser disclosure.

Fixed Rate Home Loans

BOQ’s fixed rate home loan allows you to choose from a range of fixed terms starting from 2 years up to a 5 year fixed period. You’ll be able to borrow up to 95% LVR with the principal and interest repayments. With BOQ’s fixed rate home loan, you’ll be able to make up to $5,000 p.a. in additional repayments, but you won’t have the luxury of a redraw facility. There is also a monthly account maintenance fee to consider. 

Home loan repayments calculator

years

Product Fixed 3 year rate Comparison Rate Service fee Upfront fee Monthly repayments

5.69% p.a.

6.34% p.a.

$10.00 monthly

$450

7.59% p.a.

6.88% p.a.

$10.00 monthly

$450

6.04% p.a.

6.43% p.a.

$10.00 monthly

$450

5.89% p.a.

6.53% p.a.

$10.00 monthly

$450

5.79% p.a.

6.50% p.a.

$10.00 monthly

$450

6.24% p.a.

6.63% p.a.

$10.00 monthly

$450

6.14% p.a.

6.60% p.a.

$10.00 monthly

$450

Variable Rate Home Loans

Bank of Queensland offers three variable rate home loans ranging from a no frills, basic home loan to a full featured home loan called Clear Path. Depending on which BOQ variable rate loan you pick, you could borrow up to 80%, 90% or 95% of your property's value. Because they all have a monthly account maintenance fee, it’s a good idea to take advantage of all the loan’s features such a split loan account, the ability to make unlimited additional repayments, and a redraw facility ($100 minimum). With the standard variable 2 year intro rate and Clear Path home loan options, you’ll get the extra benefit of a 100% mortgage offset facility which can help you to save on interest over the life of your loan.

Home loan repayments calculator

years

Product Rate Comparison Rate Service fee Upfront fee Monthly repayments

8.63% p.a.

8.74% p.a.

$10.00 monthly

$150

8.24% p.a.

8.35% p.a.

$10.00 monthly

$150

7.89% p.a.

7.19% p.a.

$10.00 monthly

$150

7.64% p.a.

7.07% p.a.

$10.00 monthly

$150

6.64% p.a.

6.76% p.a.

$10.00 monthly

$150

7.74% p.a.

7.86% p.a.

$10.00 monthly

$150

6.39% p.a.

6.51% p.a.

$10.00 monthly

$150

8.05% p.a.

7.93% p.a.

$10.00 monthly

$450

7.57% p.a.

7.71% p.a.

$10.00 monthly

$450

6.39% p.a.

6.53% p.a.

$10.00 monthly

$450

6.18% p.a.

6.33% p.a.

$10.00 monthly

$450

6.23% p.a.

6.38% p.a.

$10.00 monthly

$450

9.12% p.a.

9.23% p.a.

$10.00 monthly

$150

8.87% p.a.

8.98% p.a.

$10.00 monthly

$150

7.04% p.a.

6.91% p.a.

$10.00 monthly

$150

6.79% p.a.

6.80% p.a.

$10.00 monthly

$150

6.79% p.a.

6.91% p.a.

$10.00 monthly

$150

7.84% p.a.

7.96% p.a.

$10.00 monthly

$150

6.59% p.a.

6.71% p.a.

$10.00 monthly

$150

8.27% p.a.

8.22% p.a.

$10.00 monthly

$450

6.89% p.a.

6.76% p.a.

$10.00 monthly

$450

6.49% p.a.

6.58% p.a.

$10.00 monthly

$450

6.54% p.a.

6.60% p.a.

$10.00 monthly

$450

7.92% p.a.

8.06% p.a.

$10.00 monthly

$450

6.59% p.a.

6.73% p.a.

$10.00 monthly

$450

6.34% p.a.

6.48% p.a.

$10.00 monthly

$450

6.39% p.a.

6.53% p.a.

$10.00 monthly

$450

Bank of Queensland home loan features in a glance

Repayment Icon

Additional repayments

If you’re looking to pay off your home loan sooner, BOQ’s home loans gives you the flexibility to make extra repayments whenever you like and without penalty with the exception of the fixed loan which caps additional repayments at $5,000 p.a.

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No application fees

With a number of BOQ's home loans, you will not have to pay any loan application fees, although generally there will be an ongoing service fee to factor in. 

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Maximum 95% LVR

For owner-occupiers, many of BOQ’s variable and fixed rate loans allow you to borrow up to 90% or 95% of the property’s value which means you’ll only need to save a small deposit of 10% or 5%. Keep in mind though, all loans over an 80% LVR will require lenders mortgage insurance.

Offset icon

Offset facility

if you're opt for any BOQ variable home loan (excluding the Economy option), you'll have access to a 100% offset account which gives you the ability to reduce how much principal you're paying interest on, helping you save big on interest costs in the long run.

How are Bank of Queensland home loans rated?

Mozo users have rated Bank of Queensland home loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of home-loans
Bank of Queensland home loans customer reviews
Overall
7.5/10
Price
7.1/10
Features
6.8/10
Customer service
7.8/10
Convenience
7.7/10
Trust
7.6/10
Based on 551 Bank of Queensland product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent Bank of Queensland home loan reviews

Bank of Queensland Home Loan
Overall 2/10
Disappointed with Lack of Communication

Disappointed with Lack of Communication on Home Loan Interest Rates : I’ve been a home loan customer with the Bank of Queensland (BOQ) since 2015, and while I initially had no concerns, my experience over the years has left me feeling disappointed, particularly regarding the lack of transparency around interest rates. What Happened For many years, I wasn’t aware that it was my responsibility to regularly check and request updates on my home loan interest rates. This was never communicated to me, and as a result, I was unknowingly paying higher interest rates compared to other customers. I only discovered this in 2022, after reaching out to BOQ with questions about my rate, and was shocked to find that I could have been paying much less. Financial and Emotional Impact Over time, this lack of transparency cost me thousands of dollars in unnecessary interest payments. Beyond the financial impact, the emotional strain of realizing I had been overpaying for so long was incredibly stressful. I felt like I was left in the dark as a customer, and this has taken a toll. BOQ’s Response When I raised the issue with BOQ, I was offered a small goodwill gesture, which, while appreciated, didn’t fully address the stress and anxiety I experienced. I expected a more proactive approach from the bank in notifying customers about rate reviews, especially when significant savings are possible. While they have apologized, it still feels like the system is set up in a way that leaves customers uninformed unless they actively chase the information. Why I’m Sharing This I’m writing this review to raise awareness for other customers who might be in the same situation. If you’re with BOQ or any other bank, make sure to regularly review your loan terms and ask about better rates. Don’t assume your bank will notify you of available rate reductions. Key Takeaways: BOQ doesn’t automatically inform customers when better rates are available. You must actively request interest rate reviews, or you could end up overpaying. While BOQ offers customer support, I feel there is room for improvement in their communication regarding loan management. I hope my experience can help other homeowners avoid the same pitfalls. It’s important to stay proactive with your finances, especially with long-term commitments like home loans. I hope to receive an automated message acknowledging my review as others have, but my main goal is to raise awareness and help others make informed decisions.

Read full review

Disappointed with Lack of Communication on Home Loan Interest Rates : I’ve been a home loan customer with the Bank of Queensland (BOQ) since 2015, and while I initially had no concerns, my experience over the years has left me feeling disappointed, particularly regarding the lack of transparency around interest rates. What Happened For many years, I wasn’t aware that it was my responsibility to regularly check and request updates on my home loan interest rates. This was never communicated to me, and as a result, I was unknowingly paying higher interest rates compared to other customers. I only discovered this in 2022, after reaching out to BOQ with questions about my rate, and was shocked to find that I could have been paying much less. Financial and Emotional Impact Over time, this lack of transparency cost me thousands of dollars in unnecessary interest payments. Beyond the financial impact, the emotional strain of realizing I had been overpaying for so long was incredibly stressful. I felt like I was left in the dark as a customer, and this has taken a toll. BOQ’s Response When I raised the issue with BOQ, I was offered a small goodwill gesture, which, while appreciated, didn’t fully address the stress and anxiety I experienced. I expected a more proactive approach from the bank in notifying customers about rate reviews, especially when significant savings are possible. While they have apologized, it still feels like the system is set up in a way that leaves customers uninformed unless they actively chase the information. Why I’m Sharing This I’m writing this review to raise awareness for other customers who might be in the same situation. If you’re with BOQ or any other bank, make sure to regularly review your loan terms and ask about better rates. Don’t assume your bank will notify you of available rate reductions. Key Takeaways: BOQ doesn’t automatically inform customers when better rates are available. You must actively request interest rate reviews, or you could end up overpaying. While BOQ offers customer support, I feel there is room for improvement in their communication regarding loan management. I hope my experience can help other homeowners avoid the same pitfalls. It’s important to stay proactive with your finances, especially with long-term commitments like home loans. I hope to receive an automated message acknowledging my review as others have, but my main goal is to raise awareness and help others make informed decisions.

Less
Kannan, Western Australia, reviewed about 23 hours ago
Bank of Queensland Home Loan
Overall 4/10
Negatives outweigh the positives

We are currently in the process of refinancing with another bank after 10 years with BoQ. That are wonderfully personal and compassionate, but the lack of accessibility and high rates are too big a negative.

Read full review

We are currently in the process of refinancing with another bank after 10 years with BoQ. That are wonderfully personal and compassionate, but the lack of accessibility and high rates are too big a negative.

Price
3/10
Features
6/10
Customer service
4/10
Convenience
2/10
Trust
7/10
Less
Krysia, Queensland, reviewed about 1 month ago
Bank of Queensland Home Loan
Overall 4/10
Potential to be a good bank if update web and app

One of the most dated website and internet banking apps. With less banks available they need to update their online presence to be more user friendly. Wait time for loan approvals was one of the longest of the bigger banks. Service in branch very minimal

Read full review

One of the most dated website and internet banking apps. With less banks available they need to update their online presence to be more user friendly. Wait time for loan approvals was one of the longest of the bigger banks. Service in branch very minimal

Price
7/10
Features
2/10
Customer service
2/10
Convenience
2/10
Less
Hollie, Queensland, reviewed 4 months ago
Bank of Queensland Home Loan
Overall 9/10
Excellent customer service

Daily access to staff in person or by phone. Staff provide mobile telephone numbers. Easy parking.

Read full review

Daily access to staff in person or by phone. Staff provide mobile telephone numbers. Easy parking.

Price
9/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Hayli, Queensland, reviewed 4 months ago
Bank of Queensland Home Loan
Overall 9/10
Excellent customer service

Fantastic customer service. Branch and staff easy to contact, direct mobile phone numbers to some staff, excellent overall. Don’t feel like a number. Can ring branch direct and speak to a person.

Read full review

Fantastic customer service. Branch and staff easy to contact, direct mobile phone numbers to some staff, excellent overall. Don’t feel like a number. Can ring branch direct and speak to a person.

Price
9/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Hayli, Queensland, reviewed 6 months ago

What do you need to apply for a Bank of Queensland home loan?

You’ll need to supply BOQ with the standard paperwork that you’ll need for any home loan. This information includes: 

Purchasing?
If you’re purchasing a property, you’ll need a copy of the signed Contract of Sale and details of your solicitor/conveyancer.

Refinancing?
If you’re refinancing, you’ll need to provide the latest home loan statements and credit cards statements showing repayment history. 

Eligible for FHOG?

If you’re a first home buyer applying for the First Home Owners Grant, you’ll need identification and any supporting documentation.

Home loan quick links