8.7/10

Based on 4874 ING product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.

ING savings accounts

ING is part of the ING Group, one of the world's largest financial institutions, but it isn't like other banks. ING pioneered branch-less banking in Australia, getting rid of branches and passing on the savings to customers in the form of better rates and lower fees. From savings accounts and bank accounts, to term deposits and low rate home loans, ING aims to keep your banking simple.

ING offers the following savings accounts

Rates and fees verified as correct at 27 July 2024. Other information correct at the time of writing. Advertiser disclosure.
Product Interest rate Maximum rate Govt deposit guarantee  
Savings Accelerator

2.85% p.a.(for $0 to $50,000)

3.35% p.a. (for $0 to $50,000)

Yes up to $250,000

Go to site
Savings Maximiser

0.55% p.a.(for $0 and over)

5.50% p.a. (for $0 to $100,000)

Yes up to $250,000

Go to site

How are ING savings accounts rated?

Mozo users have rated ING savings accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of savings-accounts
ING savings accounts customer reviews
Overall
8.9/10
Price
8.9/10
Features
7.9/10
Customer service
8.5/10
Convenience
8.4/10
Trust
8.8/10
Based on 2127 ING product reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.

Recent ING savings account reviews

ING Savings Account
Overall 10/10
Great Customer Service

Never had an issue with customer service. Always a human that answers the phone and any issues are handled with care

Read full review

Never had an issue with customer service. Always a human that answers the phone and any issues are handled with care

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Natalie, Victoria, reviewed 18 days ago
ING Savings Account
Overall 10/10
Great bank to deal with

Always friendly service, and professional

Read full review

Always friendly service, and professional

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Dugald, New South Wales, reviewed 18 days ago
ING Savings Maximiser
Overall 5/10
Decent basic savers product

Pretty standard offerings Bit too rigid for my liking eg amount of deposits etc needed to gain bonus Painful to transfer out large amounts

Read full review

Pretty standard offerings Bit too rigid for my liking eg amount of deposits etc needed to gain bonus Painful to transfer out large amounts

Price
5/10
Features
5/10
Customer service
5/10
Convenience
3/10
Trust
6/10
Less
Naomi, New South Wales, reviewed 18 days ago
ING Savings Maximiser
Overall 8/10
Overal ING is a great bank, and I would recommend.

I like ING because they don’t charge atm fees, or international fees, and that has been consistent since we first signed up with ING years ago. Recently we had a fraudulent transaction we were suspicious about, and ING were quick to freeze the associated card. I would’ve liked it if they contacted us by phone at the same time, however we had to log into our online banking to get the pop up message saying for us to contact them, and in addition to this there was extremely long waiting times on the phone. In saying that, the customer service was very good and helpful. Overall, ING have minimal fees and is user friendly.

Read full review

I like ING because they don’t charge atm fees, or international fees, and that has been consistent since we first signed up with ING years ago. Recently we had a fraudulent transaction we were suspicious about, and ING were quick to freeze the associated card. I would’ve liked it if they contacted us by phone at the same time, however we had to log into our online banking to get the pop up message saying for us to contact them, and in addition to this there was extremely long waiting times on the phone. In saying that, the customer service was very good and helpful. Overall, ING have minimal fees and is user friendly.

Price
7/10
Features
7/10
Customer service
8/10
Convenience
7/10
Trust
8/10
Less
Hayley, South Australia, reviewed 18 days ago
See all savings account reviews
Mozo recommends that ratings are only one factor to be taken into account when deciding whether to take up any financial product offer.
Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers.

Savings account quick links