Sadly they cannot organise anything. Direct debit, extra cards, call backs .. all go ignored. Avoid ANZ, I'm surprised they even offer a help line based on how useless they are.
More ANZ credit card customer reviewsThe customer service is great. However there are limited branches where I am locally. I have to drive for some time to get to one .
More ANZ bank account customer reviewsANZ Bank's online and mobile banking platforms are unreliable and difficult to navigate, often experiencing frequent outages and glitches. This makes it challenging for me to access their accounts and perform basic banking tasks. I still can't access my credit card rewards site.
More ANZ home loan customer reviewsI decided to go with another bank for a unsecured personal loan as the commonwealth bank had some good perks being offered. I will never ever do this again not only was it extremely frustrating gathering all the correct documents again and again and again being conditionally approved to being rejected after alot effort and things were looking fine on my end. To get that rejection after all the stress and also making me feel like it's definitely going through to end up being rejected. I went onto to go back to my bank which I should have done fro. The beginning everything was smooth sailing quick and completed with all ticks in a matter of days. I love everything about anz it's always efficient and easy to navigate
More ANZ personal loan customer reviewsAnz great bank great insurance been with them 30 years .
More ANZ home insurance customer reviewsBanking with ANZ has been very easy for me. I met with a bank manager years ago and set up 3 separate accounts, a savings, spendings and online saver. I was directed how to use each of these to ensure the best interest rates. I have, over the years, incurred extra $ because I know how to use my accounts. Online banking is easy to use with all information at the ready. Customer service has been exceptional. Especially one time my money started disappearing after someone had hacked my account. Funds were returned quicklly. Very positive experience with ANZ.
More ANZ savings account customer reviewsI am extremely happy with my bank including service and products
More ANZ term deposit customer reviewsGreat and fast service. Sorted out my accident quickly and promptly
More ANZ car insurance customer reviewsThe bank is very useful and helpful.
More ANZ car loan customer reviewsIt was a good level of cover for me, I was concerned with value for money mostly and as I was young, not as concerned with coverage. I did not have to make a claim but it was a good experience when I did contact them.
More ANZ travel insurance customer reviewsThey are comparable with the other leading banks.
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