ANZ logo

ANZ Bank account reviews

Overall rating
7.3/10
Price
6.5/10
Features
6.2/10
Customer service
7.3/10
Convenience
7.8/10
Trust
7.3/10
Based on 4558 reviews as rated by the Mozo community.

Recent ANZ bank account reviews

Sort reviews by: date | star rating
  • ANZ Access Advantage review

    Overall rating   8 / 10
    ANZ for Apple Pay.

    Love Apple Pay, no wallet, no worries. Pay with my watch or phone - so simple.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    8 / 10
    Convenience
    8 / 10
    Trust
    8 / 10
    Less
    Amy, New South Wales, reviewed about 14 hours ago
  • ANZ Access Advantage review

    Overall rating   3 / 10
    The phone queues are ridiculously long.

    Phone queues are horrible and their app is getting better but you can’t do much on it except look at your account and transfer money.

    Price
    3 / 10
    Features
    5 / 10
    Customer service
    4 / 10
    Convenience
    3 / 10
    Trust
    3 / 10
    Less
    Brooke, New South Wales, reviewed about 14 hours ago
  • ANZ Access Advantage review

    Overall rating   7 / 10
    The bank is amazing because it is easy to manage

    I like this bank because ANZ is a very trustworthy bank. There is no hidden information and it is very easy to manage.

    Price
    10 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Thomas, South Australia, reviewed 1 day ago
  • ANZ Access Advantage review

    Overall rating   8 / 10
    ANZ online banking is outstanding!

    ANZ is a great bank, as there online banking system makes it so easy to pay anyone anytime.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    6 / 10
    Trust
    7 / 10
    Less
    Chrisoula, South Australia, reviewed 1 day ago
  • ANZ Access Advantage review

    Overall rating   10 / 10
    Brilliant.

    Great customer service. Serves their customers with excellence. Treats every one with respect and looks after each individual's needs. Solves inquiries in a timely manner.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Carolynne, Queensland, reviewed 2 days ago
  • ANZ Bank Account review

    Overall rating   9 / 10
    Reliable and trustworthy.

    Always reliable and trustworthy. Interactions are simple and easy.

    Price
    8 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    8 / 10
    Trust
    10 / 10
    Less
    Gwen, Western Australia, reviewed 2 days ago
  • ANZ Bank Account review

    Overall rating   5 / 10
    Good but could be better

    Generally good for online services but in branch transactions can be slow and frustrating. Never enough tellers on.

    Price
    5 / 10
    Features
    5 / 10
    Customer service
    2 / 10
    Convenience
    2 / 10
    Trust
    5 / 10
    Less
    Leigh, New South Wales, reviewed 3 days ago
  • ANZ Bank Account review

    Overall rating   10 / 10
    Love ANZ Banking Products

    Accessible and easy to use products online. Best accounts for savings.

    Features
    8 / 10
    Customer service
    9 / 10
    Convenience
    9 / 10
    Trust
    9 / 10
    Less
    Bethany, New South Wales, reviewed 6 days ago
  • ANZ Bank Account review

    Overall rating   10 / 10
    Overall good.

    ANZ banking is user friendly and the ability to set saving goals within your saving account is a nice feature. Cons: they charge a $5.00 account servicing fee if you don't deposit $2,000 within a month, for an everyday low income person it would be nice to see this changed to $1,000 which is more realistic to achieve.

    Price
    7 / 10
    Features
    8 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Tamika, Queensland, reviewed 6 days ago
  • ANZ Access Advantage review

    Overall rating   9 / 10
    Great bank.

    They look after you and any issues they are onto quite quickly to sort out.

    Price
    8 / 10
    Customer service
    8 / 10
    Convenience
    9 / 10
    Trust
    10 / 10
    Less
    Shenyce, Tasmania, reviewed 6 days ago
  • ANZ Bank Account review

    Overall rating   8 / 10
    Anz is good I just go my sons to open an account.

    Friendly people and easy to use app.

    Price
    6 / 10
    Features
    7 / 10
    Customer service
    8 / 10
    Convenience
    6 / 10
    Trust
    7 / 10
    Less
    Graham, Victoria, reviewed 7 days ago
  • ANZ Bank Account review

    Overall rating   7 / 10
    More branches - great customer service.

    I like the amount of branches so you can talk to a real person and complete transactions when needed.

    Price
    9 / 10
    Features
    9 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    7 / 10
    Less
    Lynda, Queensland, reviewed 7 days ago
  • ANZ Access Advantage review

    Overall rating   10 / 10
    Love ANZ.

    They are great. I had money taken from a fraud company and they sorted it ASAP. The lady on the phone was great, I wasn't on hold for long either.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Kirstie, Queensland, reviewed 8 days ago
  • ANZ Access Advantage review

    Overall rating   10 / 10
    ANZ = efficiency + perfect customer service.

    I love ANZ and have always banked with them because of one simple thing: customer service. Money always follows customer satisfaction not popularity. ANZ are always perfectly organised and well managed no matter where you go and even through a pandemic it worked as though nothing was happening. The fees are fair and easily explained even my non English speaking parents understood. I guess the only con I can think of is that people are still banking with anyone else!

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Gerrard, Victoria, reviewed 8 days ago
  • ANZ Access Advantage review

    Overall rating   10 / 10
    Easy, personalised and accessible

    I love how easy online banking is and that you can personalise your accounts, call them what you will.

    Price
    10 / 10
    Features
    10 / 10
    Customer service
    10 / 10
    Convenience
    10 / 10
    Trust
    10 / 10
    Less
    Hannah, Queensland, reviewed 9 days ago
  • Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

    Bank account comparisons on Mozo - rates updated daily

    • Glide Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID, Samsung Pay, FitBit Pay, Garmin
      interest rate
      0% p.a.

      Promoted
    • Everyday Global Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID
      interest rate
      0% p.a.

      Promoted
    • Everyday Options

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID
      interest rate
      0.01% p.a.

      Promoted
    • Everyday Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID, Samsung Pay
      interest rate
      0% p.a.

      Promoted
    • & Transaction Account

      account fee
      $0.00
      Payment Options
      Apple Pay, Google Pay, PayID, Samsung Pay
      interest rate
      0% p.a.

      Promoted

    Want more? Compare all 101 bank accounts in the Mozo comparison engine.

    Compare more bank accounts

    About Mozo community reviews

    Mozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.