I love the security. If there is any suspicious activity on my account they are on to it straight away. I immediately get a text and a phone call if something isn't right. I know 100% my money is safe. The customer service is A+1 and I will never go to another bank.
We have been with ANZ for a number of years for all of our banking needs because they are easy to use, friendly and helpful and always have the right product for our needs. We have taken out personal loans, home loans, credit cards and general everyday banking with them and have always been looked after.
I have been a long term customer, my needs are fully met and due to the enhanced level of personal customer service I have received invitation to available programs and alternate rates and reduced fees ensuring a bespoke financial portfolio.
I have been an ANZ customer for over 40 years and find they are reasonable to deal with but not very flexible when it comes to negotiating interest rates. I would like a long term saver account but they do not have a product to suit my needs.
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