ANZ car insurance reviews

I have never had a claim, but they have always been very prompt when I have wanted information about anything.

Value for money   10 / 10

Policy coverage   -1 / 10

Customer service   10 / 10

Claims handling   -1 / 10

Trust   10 / 10

Less

Overall a fail

Value for money   1 / 10

Policy coverage   2 / 10

Customer service   2 / 10

Claims handling   2 / 10

Trust   1 / 10

Less

Very simple to deal with and great customer service.

Value for money   9 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

They are okay, but we do not get any extras for no claims and for being a good member.

Value for money   4 / 10

Policy coverage   / 10

Customer service   / 10

Claims handling   / 10

Trust   / 10

Less

I have been their customer for a long time and they have never let me down. Always provides me advises when I need one with my insurance. Always ready to answer your question.

Value for money   8 / 10

Policy coverage   8 / 10

Customer service   10 / 10

Claims handling   -1 / 10

Trust   7 / 10

Less

All I can say is it's great dealing with them. It's an experience to remember. Would recommend them to others to try their services.

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   8 / 10

Trust   7 / 10

Less

Expensive but they cover everything

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   9 / 10

Less

They are a wonderful company - never wait for road side assist

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

All seems good. Haven't needed to claim yet.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   6 / 10

Claims handling   5 / 10

Trust   7 / 10

Less

Budget car insurance is by far the best car insurance provided I have been with. They offer competative prices and good customer service. I was however, slightly dissapointed that they charge fees for updating account information such as an address. Overall though, the pros outweigh the cons.

Value for money   7 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   7 / 10

Trust   7 / 10

Less

We have only had to make 1 claim with Anz for our car insurance and were happy with how it was handled.

Value for money   7 / 10

Policy coverage   8 / 10

Customer service   7 / 10

Claims handling   6 / 10

Trust   5 / 10

Less

They are good and fast

Value for money   5 / 10

Policy coverage   4 / 10

Customer service   7 / 10

Claims handling   3 / 10

Trust   6 / 10

Less

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Nice

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   4 / 10

Claims handling   7 / 10

Trust   2 / 10

Less

There very kind and polite I give them a personal rating of 10/10

Value for money   9 / 10

Policy coverage   8 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

They're good at their jobs and everything they do around themselves.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Excellent .

Value for money   8 / 10

Policy coverage   7 / 10

Customer service   9 / 10

Claims handling   7 / 10

Trust   9 / 10

Less

Customer service is great but you can't change the fact of the outlines of the deal you are making.

Value for money   5 / 10

Policy coverage   5 / 10

Customer service   8 / 10

Claims handling   4 / 10

Trust   6 / 10

Less

Very good.

Value for money   6 / 10

Policy coverage   7 / 10

Customer service   8 / 10

Claims handling   7 / 10

Trust   9 / 10

Less

My overall experience with this bank has been very unexpected.

Value for money   5 / 10

Policy coverage   3 / 10

Customer service   10 / 10

Claims handling   5 / 10

Trust   -1 / 10

Less

Staff are very friendly and informative .

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Easy quote and very competitive, great to talk to on the phone and happy to answer any questions.

Value for money   10 / 10

Policy coverage   10 / 10

Customer service   10 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

Always helpful and assist all inquiries with the most professional care.

Value for money   9 / 10

Policy coverage   9 / 10

Customer service   9 / 10

Claims handling   10 / 10

Trust   10 / 10

Less

I dislike this insurer, upon signing up I was emailed the terms and conditions and feel I did not got a proper description of what I needed or what I was purchasing. Very confusing insurance.

Value for money   5 / 10

Policy coverage   4 / 10

Customer service   2 / 10

Claims handling   5 / 10

Trust   4 / 10

Less

They try to help as much as they can.

Value for money   6 / 10

Policy coverage   7 / 10

Customer service   7 / 10

Claims handling   6 / 10

Trust   7 / 10

Less