ANZ car insurance reviews

ANZ
ANZ's overall rating for car insurance

(as rated by the Mozo community)

7.2 / 10

based on 101 reviews

Value for money

Policy coverage

Customer service

Claims handling

Trust

Recent ANZ car insurance reviews

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Hassle free insurance

Very simple to deal with and great customer service.

Full review

Very simple to deal with and great customer service.

    Value for money   9 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Adam (QLD), reviewed 3 months ago

ANZ

ANZ car insurance review

Overall rating   6 / 10

Average overall

They are okay, but we do not get any extras for no claims and for being a good member.

Full review

They are okay, but we do not get any extras for no claims and for being a good member.

    Value for money   4 / 10

    Policy coverage   / 10

    Customer service   / 10

    Claims handling   / 10

    Trust   / 10

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Matt (NSW), reviewed 7 months ago

ANZ

ANZ car insurance review

Overall rating   8 / 10

Great customer service and always understanding

I have been their customer for a long time and they have never let me down. Always provides me advises when I need one with my insurance. Always ready to answer your question.

Full review

I have been their customer for a long time and they have never let me down. Always provides me advises when I need one with my insurance. Always ready to answer your question.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   -1 / 10

    Trust   7 / 10

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Aruna (SA), reviewed over 1 year ago

ANZ

ANZ car insurance review

Overall rating   7 / 10

It was a wonderful experience.

All I can say is it's great dealing with them. It's an experience to remember. Would recommend them to others to try their services.

Full review

All I can say is it's great dealing with them. It's an experience to remember. Would recommend them to others to try their services.

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   8 / 10

    Trust   7 / 10

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Amelita (QLD), reviewed over 1 year ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Great

Expensive but they cover everything

Full review

Expensive but they cover everything

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   9 / 10

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Innocent (TAS), reviewed over 1 year ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

100% the best

They are a wonderful company - never wait for road side assist

Full review

They are a wonderful company - never wait for road side assist

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Chloe (NSW), reviewed over 1 year ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   6 / 10

All seems good.

All seems good. Haven't needed to claim yet.

Full review

All seems good. Haven't needed to claim yet.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   6 / 10

    Claims handling   5 / 10

    Trust   7 / 10

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Caroline (QLD), reviewed over 1 year ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Budget insurance - Great option for deal hunters.

Budget car insurance is by far the best car insurance provided I have been with. They offer competative prices and good customer service. I was however, slightly dissapointed that they charge fees for updating account information such as an...

Full review

Budget car insurance is by far the best car insurance provided I have been with. They offer competative prices and good customer service. I was however, slightly dissapointed that they charge fees for updating account information such as an address. Overall though, the pros outweigh the cons.

    Value for money   7 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   7 / 10

    Trust   7 / 10

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Chad (VIC), reviewed over 1 year ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

Pleased with the customer service

We have only had to make 1 claim with Anz for our car insurance and were happy with how it was handled.

Full review

We have only had to make 1 claim with Anz for our car insurance and were happy with how it was handled.

    Value for money   7 / 10

    Policy coverage   8 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   5 / 10

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Stacy (QLD), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   7 / 10

I recommend this for young families

They are good and fast

Full review

They are good and fast

    Value for money   5 / 10

    Policy coverage   4 / 10

    Customer service   7 / 10

    Claims handling   3 / 10

    Trust   6 / 10

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Alyssa (VIC), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Good

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Teremoana (QLD), reviewed almost 2 years ago

ANZ

ANZ car insurance review

Overall rating   7 / 10

Not too bad

Nice

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   4 / 10

    Claims handling   7 / 10

    Trust   2 / 10

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Colin (QLD), reviewed almost 2 years ago

ANZ

ANZ car insurance review

Overall rating   9 / 10

Veery good to every one I recommend them to any on

There very kind and polite I give them a personal rating of 10/10

Full review

There very kind and polite I give them a personal rating of 10/10

    Value for money   9 / 10

    Policy coverage   8 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Aaron (QLD), reviewed almost 2 years ago

ANZ

ANZ car insurance review

Overall rating   10 / 10

Good.

They're good at their jobs and everything they do around themselves.

Full review

They're good at their jobs and everything they do around themselves.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Dean (QLD), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Very good

Excellent .

Full review

Excellent .

    Value for money   8 / 10

    Policy coverage   7 / 10

    Customer service   9 / 10

    Claims handling   7 / 10

    Trust   9 / 10

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Kimberly (NSW), reviewed almost 2 years ago

ANZ

ANZ car insurance review

Overall rating   7 / 10

Great service

Customer service is great but you can't change the fact of the outlines of the deal you are making.

Full review

Customer service is great but you can't change the fact of the outlines of the deal you are making.

    Value for money   5 / 10

    Policy coverage   5 / 10

    Customer service   8 / 10

    Claims handling   4 / 10

    Trust   6 / 10

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Cass (QLD), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Fantastic

Very good.

Full review

Very good.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   8 / 10

    Claims handling   7 / 10

    Trust   9 / 10

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Mel (VIC), reviewed almost 2 years ago

ANZ

ANZ car insurance review

Overall rating   8 / 10

Happy I made the move to ANZ

My overall experience with this bank has been very unexpected.

Full review

My overall experience with this bank has been very unexpected.

    Value for money   5 / 10

    Policy coverage   3 / 10

    Customer service   10 / 10

    Claims handling   5 / 10

    Trust   -1 / 10

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Rongo (SA), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Put customers first

Staff are very friendly and informative .

Full review

Staff are very friendly and informative .

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Miranda (QLD), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Willingness to explain and great rates

Easy quote and very competitive, great to talk to on the phone and happy to answer any questions.

Full review

Easy quote and very competitive, great to talk to on the phone and happy to answer any questions.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   10 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Kessr (VIC), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   9 / 10

Would not choose anyone else

Always helpful and assist all inquiries with the most professional care.

Full review

Always helpful and assist all inquiries with the most professional care.

    Value for money   9 / 10

    Policy coverage   9 / 10

    Customer service   9 / 10

    Claims handling   10 / 10

    Trust   10 / 10

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Robert (QLD), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   5 / 10

Non existing customer service

I dislike this insurer, upon signing up I was emailed the terms and conditions and feel I did not got a proper description of what I needed or what I was purchasing. Very confusing insurance.

Full review

I dislike this insurer, upon signing up I was emailed the terms and conditions and feel I did not got a proper description of what I needed or what I was purchasing. Very confusing insurance.

    Value for money   5 / 10

    Policy coverage   4 / 10

    Customer service   2 / 10

    Claims handling   5 / 10

    Trust   4 / 10

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Emily (WA), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

They try to match prices as much as they can

They try to help as much as they can.

Full review

They try to help as much as they can.

    Value for money   6 / 10

    Policy coverage   7 / 10

    Customer service   7 / 10

    Claims handling   6 / 10

    Trust   7 / 10

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Zac (VIC), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   10 / 10

Very good

Very good and proud to be with ANZ.

Full review

Very good and proud to be with ANZ.

    Value for money   10 / 10

    Policy coverage   10 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   9 / 10

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Jesse (VIC), reviewed almost 2 years ago

ANZ

ANZ Comprehensive Car Insurance car insurance review

Overall rating   8 / 10

Good service and features

They offer more than other insurers we checked at the time.

Full review

They offer more than other insurers we checked at the time.

    Value for money   8 / 10

    Policy coverage   8 / 10

    Customer service   8 / 10

    Claims handling   8 / 10

    Trust   8 / 10

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David (VIC), reviewed about 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

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