I really like that ANZ has branches and ATMs in many locations but recently they have been closing down a few that I use locally and I find it inconvenient. Their customer service is excellent both in store and over the phone and I cannot fault them for that. I feel ING has a better interest rate than ANZ and that’s partly why I gave them a lower score than possible
I have a car loan, but it doesn't show in internet banking and there is no visibility of any running balances. You need to call and ask them. The customer service is great and always helpful but the product itself hasn’t moved with the times.
ANZ have been really good to deal with over the years that I have been with them, really convenient and nice people to talk to. I don't like it that they open late 9.30 some days. 8 o'clock would be a good time, maybe every second day.
They will not negotiate credit card interest rates as many other banks will.
Very terrible in branch service, long waiting lines and limited people at the branch.
If you follow the directions given by ANZ, everything works out fine. Just make sure to follow it.
Forms could be difficult to fill out
love the anz
See previous review.
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Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 4.67% would cost $34,096.76 including fees.
Terms from 3 to 7 years. Representative example: a 5 year $30,000 loan at 4.74% would cost $33,949.23 including fees.
Terms from 2 to 5 years. Representative example: a 3 year $10,000 loan at 5.95% would cost $11,538.74 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.29% would cost $34,402.89 including fees.
Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 5.35% would cost $34,507.61 including fees.
WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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