ANZ term deposit reviews

I have been with ANZ for many years and whenever I had an issue, the staff have always been very helpful in clearing things up. This is regardless of the branch and state.

Price   6 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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Staff are always willing to help and are cheerful at all times. They give good guidance and will go to lengths to compare the different investments available and their interest rates.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

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I like the staff, very friendly and always helpful. Better than other banks I have done business with.

Price   2 / 10

Features   5 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I have been with the ANZ bank for 25 years and have always been satisfied with the service I have received. The staff have always been polite and helpful.

Price   9 / 10

Features   9 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   9 / 10

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I have found the service in most branches to be appalling there are not enough tellers and a wait time for service. The customer service when you get it is excellent - the wait to get it is a killer

Price   4 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   0 / 10

Trust   4 / 10

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Had a fixed term deposit with ANZ - their online banking facilities are not at all user friendly

Price   4 / 10

Features   2 / 10

Customer service   3 / 10

Convenience   2 / 10

Trust   3 / 10

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ANZ have too low interest rates with their term deposits and I prefer taking money out of my term deposit and it's hard to do that with ANZ.

Price   3 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   5 / 10

Trust   8 / 10

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We had just sold our home and had money left over from the sale and we were going over overseas for a few months. The consultant we spoke with was very helpful and explained term deposits to us and how our money could work for us, she was very helpful.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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The customer is required to advise the ANZ that they wish to have the 1.5% bonus interest added rather than the bank asking you each 6 months. In other words, the customer is required to remember, then call or visit the bank, and ask for the bonus interest to be added. Why would the bank not contact the customer every 6 months to ask if they want the bonus ????

Price   2 / 10

Features   2 / 10

Customer service   4 / 10

Convenience   1 / 10

Trust   1 / 10

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Term deposit rate for over $250K was not competitive at all.

Price   0 / 10

Features   0 / 10

Customer service   7 / 10

Convenience   2 / 10

Trust   0 / 10

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Excellent personal service, helpful staff, nothing to dislike.

Price   6 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   9 / 10

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Sometimes they have specials which I would like to know about.

Price   6 / 10

Features   3 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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Interest rates are too low on term deposits .

Price   2 / 10

Features   2 / 10

Customer service   2 / 10

Convenience   3 / 10

Trust   3 / 10

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There is nothing to tell, I've been with them for years, so why would I want to change now.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Match other rates.

Price   0 / 10

Features   0 / 10

Customer service   0 / 10

Convenience   8 / 10

Trust   8 / 10

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I like this bank as they are very professional and helpful.

Price   7 / 10

Features   7 / 10

Customer service   7 / 10

Convenience   7 / 10

Trust   7 / 10

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I have always had good, friendly service from the people in this bank.

Price   8 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

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Not very helpful for our needs.

Price   3 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   6 / 10

Trust   3 / 10

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Their customer service is really good and they can't do enough to assist.

Price   7 / 10

Features   5 / 10

Customer service   -1 / 10

Convenience   10 / 10

Trust   10 / 10

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It is good.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   9 / 10

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I think they're great, I have no qualms about the ANZ.

Price   10 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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I recently had to make life changing decisions. The ANZ staff looked after my needs easily and explained the process so that I understood immediately, great communication .

Price   9 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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Like every other bank.

Price   3 / 10

Features   4 / 10

Customer service   2 / 10

Convenience   2 / 10

Trust   3 / 10

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Always been satisfied.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   -1 / 10

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Always helpful, pleasant, + willing to explain /talk /suggest.

Price   5 / 10

Features   2 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   9 / 10

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