I have not had many problems over the years however I had to claim a refund from them as they continued to take my loan repayments after it had been paid in full. It was not difficult to get my money back once I identified that it was should have stopped several months previously. Customer service is great and any issues I have found have been rectified quickly. The con is that it should be the bank and not the customer that become aware that mistakes have been made as I would have lost in the vicinity of two thousand dollars by the time I noticed and questioned them.
Great account for savings, make a small deposit each month with bonus interest if no withdrawals in the month. Can access the funds if necessary and only miss interest that month. NO fees, how good is that.
The online saver is easy to use online and in app. There are no fees and a medium interest rate. Easy to transfer money in and out of the account with no fees.
Have only ever had positive experiences with them over several calls, and across several branches. Online Banking is simple and easy to use.
I have been with ANZ since my mother set up a savings account when she was alive for me. I have not changed or looked at any other banks as ANZ have always helped me in store and over the phone straight away. I have used travel cards and apps and works quick and easy.
My ANZ Progress Saver is growing well, with interest paid every month. The terms and conditions are simple to understand and ideal for an aged pensioner like me with no other income, and my local branch is convenient when face to face support is needed. I completely trust that my limited finances are in the best hands.
The bonus interest is only paid if you make a deposit of at least $10 and no withdrawals during the month. The interest rate is not comparable to other banks.
The manager of a branch advised I change banks as they could not offer me a discretionary rate on my online saver account. Thanks to her for helping me out, not the bank.
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Bonus rate for the first 4 months from account opening on the first $250,000 deposited. For new Saver customers only.
Grow your balance by $200 or more and make no more than one withdrawal in the month.
Deposit $1,000 into a CUA transaction account from external source in the month.
Bonus rate for the first 4 months from account opening
Bonus interest only applies on funds held in linked USaver account if $200 deposited into either account in the month from an external source.
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