Very good bank of all time we trust them since our first time in Australia very happy and helpful they help a lot from the start. Whenever I ask for assistance they are willing to help us with everything. When you call them very quickly answer and helpful. We definitely will keep them as always.
They’re a good bank that really helps the customer especially when there is an unknown direct debit from a scammer that comes out. They are very customer orientated and focused. They help out where they can if at all possible.
Branch service goes from bad to worse. Last week there was a queue inside Kingston, Tas branch and NO tellers were open! When a teller decides to open there is no sense of service or moving the queue along. Having to listen to personal stories between tellers & customers is so unprofessional. Plus, it is frustrating when one is queuing up wanting service.
The account I have has been around for several years, it is a great account for saving and I have saved substantial amounts with this account. I have unfortunately been unkind to myself when family members lean on me as I get a penalty for using these funds.
My 80 year old mother has been with ANZ for over 38 years!! She's accidentally put in an incorrect digit for her security code while paying a bill on bpay phone banking. They have locked her account. She has provided them with all her security information to verify her details and identity. They still refuse to unlock her account. A senior manager has stated she needs to go into a branch with her ID. There are stay at home orders and a stage 2 lockdown because of the DELTA variant of COVID and this idiot wants my 80 year old mother to attend a branch!11
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From 1 Feb 2022, minimum deposit of at least $250 in the previous month.
Bonus rate of 1.20%. Deposit $2,000 each month and make 5 eligible payments from your Go Account. If you are between 18 and 25 deposit $1,000.
Bonus rate when at least $20 is deposited each month and five Visa Debit transactions are made each month using linked Glide transaction account.
Make at least 1 deposit and no more than 1 withdrawal, including internal transfers or external payments.
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