ANZ personal loan reviews

ANZ have flexible payment plans if you have unexpected circumstances.

Price   7 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   3 / 10

Less

Not enough staff. I always had to wait at least 20 minute's to pay monthly and fortnightly routine payments on loan and credit card.

Price   -1 / 10

Features   5 / 10

Customer service   1 / 10

Convenience   7 / 10

Trust   4 / 10

Less

Really good.

Price   10 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

ANZ have been good to me. The customer service is good and they have lots of ATM around the place.

Price   6 / 10

Features   4 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   6 / 10

Less

Good product and service.

Price   8 / 10

Features   10 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   8 / 10

Less

Friendly staff and easy to go through the loan setup and approval.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

Less

As with all banks when the Reserve Bank drops interest rates, ANZ does not drop personal loan or credit card interest rates. The staff in the few remaining branches are friendly and helpful. Unfortunately for elderly customers many branches are closing and as these people are unable to use Internet banking, they take their business to a bank that does have a branch near them.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

Less

Great rates, fantastic customer service and great goMoney app which makes it easier to make payments on a loan. The branch staff also made my loan application quick and easy. Highly recommended.

Price   7 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

Less

The ANZ loan application process is fast, seamless and user friendly. I applied for our loan and within 48 hours it was approved and the loan was drawn down. The staff were also helpful and courteous.

Price   5 / 10

Features   / 10

Customer service   / 10

Convenience   / 10

Trust   / 10

Less

I like ANZ as the person I deal with has been so helpful in explaining all the different loans available and in helping me the best way possible to pay the loan off and save on interest. She has kept in touch with me to let me know how the application has been progressing. I have compared their interest rates with other banks and they are all similar, but this person is the only one that has done a follow up and is generally helpful.

Price   9 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   9 / 10

Trust   8 / 10

Less

They are very easy to work with.

Price   8 / 10

Features   9 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   8 / 10

Less

Past loyalty amounts to nothing, very long process to apply for the loan

Price   7 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   8 / 10

Trust   8 / 10

Less

No, no, no. Do not get sucked into an ANZ personal loan

Price   1 / 10

Features   3 / 10

Customer service   3 / 10

Convenience   1 / 10

Trust   2 / 10

Less

Personal loan though high fixed interest it was easy and convenient to apply and manage.

Price   6 / 10

Features   6 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Have always found them very helpful

Price   4 / 10

Features   4 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   5 / 10

Less

It was a quite easy to be able to talk to staff.

Price   7 / 10

Features   7 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

Less

Good product

Price   3 / 10

Features   3 / 10

Customer service   6 / 10

Convenience   6 / 10

Trust   6 / 10

Less

Small personal loan, easy to pay off

Price   6 / 10

Features   6 / 10

Customer service   -1 / 10

Convenience   3 / 10

Trust   5 / 10

Less

I've changed banks 3 times and ANZ has been great so far recently joined and haven't been disappointed so far.

Price   6 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   8 / 10

Trust   8 / 10

Less

Great help. Communication is excellent

Price   5 / 10

Features   5 / 10

Customer service   5 / 10

Convenience   5 / 10

Trust   5 / 10

Less

Family bank. Looked after us for 2 generations.

Price   7 / 10

Features   5 / 10

Customer service   7 / 10

Convenience   8 / 10

Trust   7 / 10

Less

Good customer service, reasonable rates helpful and strong economically.

Price   6 / 10

Features   6 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   7 / 10

Less

Easy to ask questions and get an answer.

Price   7 / 10

Features   7 / 10

Customer service   8 / 10

Convenience   7 / 10

Trust   9 / 10

Less

Available in most rural areas. Accessible to most Australians making it great for us. The personal loan is pretty good as we can pay more whenever we want as it linked to our other accounts.

Price   8 / 10

Features   9 / 10

Customer service   8 / 10

Convenience   10 / 10

Trust   8 / 10

Less

I like this bank because they are fair, competitive in price, and understanding when it counts. Their internet banking app is the best, extremely user friendly!

Price   8 / 10

Features   8 / 10

Customer service   9 / 10

Convenience   10 / 10

Trust   9 / 10

Less