ANZ personal loan reviews

ANZ
ANZ's overall rating for personal loans

(as rated by the Mozo community)

7.1 / 10

based on 453 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from ANZ

Recent ANZ personal loan reviews

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   8 / 10

Friendly and helpful staff

As with all banks when the Reserve Bank drops interest rates, ANZ does not drop personal loan or credit card interest rates. The staff in the few remaining branches are friendly and helpful. Unfortunately for elderly customers many branches are...

As with all banks when the Reserve Bank drops interest rates, ANZ does not drop personal loan or credit card interest rates. The staff in the few remaining branches are friendly and helpful. Unfortunately for elderly customers many branches are closing and as these people are unable to use Internet banking, they take their business to a bank that does have a branch near them.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Jan (NSW), reviewed about 2 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   8 / 10

ANZ have great rates for personal loans

Great rates, fantastic customer service and great goMoney app which makes it easier to make payments on a loan. The branch staff also made my loan application quick and easy. Highly recommended.

Great rates, fantastic customer service and great goMoney app which makes it easier to make payments on a loan. The branch staff also made my loan application quick and easy. Highly recommended.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Matthew (VIC), reviewed 2 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Loan application - seamless, fast and professional

The ANZ loan application process is fast, seamless and user friendly. I applied for our loan and within 48 hours it was approved and the loan was drawn down. The staff were also helpful and courteous.

The ANZ loan application process is fast, seamless and user friendly. I applied for our loan and within 48 hours it was approved and the loan was drawn down. The staff were also helpful and courteous.

    Price   5 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

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Julie (VIC), reviewed 4 months ago

ANZ

ANZ personal loan review

Overall rating   8 / 10

Helpful, competitive and pleasant to deal with

I like ANZ as the person I deal with has been so helpful in explaining all the different loans available and in helping me the best way possible to pay the loan off and save on interest. She has kept in touch with me to let me know how the...

I like ANZ as the person I deal with has been so helpful in explaining all the different loans available and in helping me the best way possible to pay the loan off and save on interest. She has kept in touch with me to let me know how the application has been progressing. I have compared their interest rates with other banks and they are all similar, but this person is the only one that has done a follow up and is generally helpful.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

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Marilyn (NSW), reviewed 7 months ago

ANZ

ANZ Online Secured Car Loan (Fixed) personal loan review

Overall rating   10 / 10

Great bank !

They are very easy to work with.

They are very easy to work with.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Dianne (SA), reviewed 7 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Happy with end result but not the process

Past loyalty amounts to nothing, very long process to apply for the loan

Past loyalty amounts to nothing, very long process to apply for the loan

    Price   7 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Alli (NSW), reviewed 10 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   2 / 10

Shop around before making a commitment to ANZ

No, no, no. Do not get sucked into an ANZ personal loan

No, no, no. Do not get sucked into an ANZ personal loan

    Price   1 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   2 / 10

Less

Darren (WA), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Great bank

Personal loan though high fixed interest it was easy and convenient to apply and manage.

Personal loan though high fixed interest it was easy and convenient to apply and manage.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Grace (QLD), reviewed about 1 year ago

ANZ

ANZ personal loan review

Overall rating   5 / 10

Customer service is alway very good

Have always found them very helpful

Have always found them very helpful

    Price   4 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Lorraine (QLD), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   9 / 10

Good service

It was a quite easy to be able to talk to staff.

It was a quite easy to be able to talk to staff.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Gary (NSW), reviewed about 1 year ago

ANZ

ANZ personal loan review

Overall rating   6 / 10

Good service

Good product

Good product

    Price   3 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

Less

Lian (SA), reviewed about 1 year ago

ANZ

ANZ personal loan review

Overall rating   6 / 10

Easy

Small personal loan, easy to pay off

Small personal loan, easy to pay off

    Price   6 / 10

    Features   6 / 10

    Customer service   -1 / 10

    Convenience   3 / 10

    Trust   5 / 10

Less

Madeleine (NT), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Would still recommend it to others

I've changed banks 3 times and ANZ has been great so far recently joined and haven't been disappointed so far.

I've changed banks 3 times and ANZ has been great so far recently joined and haven't been disappointed so far.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Etiane (NSW), reviewed about 1 year ago

ANZ

ANZ personal loan review

Overall rating   5 / 10

Good.

Great help. Communication is excellent

Great help. Communication is excellent

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Cassandra (NSW), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

There when you need them

Family bank. Looked after us for 2 generations.

Family bank. Looked after us for 2 generations.

    Price   7 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

C (NSW), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Good help when needed

Good customer service, reasonable rates helpful and strong economically.

Good customer service, reasonable rates helpful and strong economically.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Shaun (QLD), reviewed about 1 year ago

ANZ

ANZ personal loan review

Overall rating   9 / 10

Don't need to change.

Easy to ask questions and get an answer.

Easy to ask questions and get an answer.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   9 / 10

Less

Steven (QLD), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   8 / 10

Accessibility is great

Available in most rural areas. Accessible to most Australians making it great for us. The personal loan is pretty good as we can pay more whenever we want as it linked to our other accounts.

Available in most rural areas. Accessible to most Australians making it great for us. The personal loan is pretty good as we can pay more whenever we want as it linked to our other accounts.

    Price   8 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Rebecca (QLD), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   9 / 10

Considerate of the customer

I like this bank because they are fair, competitive in price, and understanding when it counts. Their internet banking app is the best, extremely user friendly!

I like this bank because they are fair, competitive in price, and understanding when it counts. Their internet banking app is the best, extremely user friendly!

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Justine (NSW), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   4 / 10

Applying for anything online with ANZ is terrible

My pay goes into my ANZ account but I have to spend forever telling them about how much I earn and provide pay slips.

My pay goes into my ANZ account but I have to spend forever telling them about how much I earn and provide pay slips.

    Price   6 / 10

    Features   4 / 10

    Customer service   4 / 10

    Convenience   1 / 10

    Trust   7 / 10

Less

David (WA), reviewed about 1 year ago

ANZ

ANZ personal loan review

Overall rating   7 / 10

Great

Being a member of this bank has been very much a pleasure and I would recommend this bank as I have never had any issues.

Being a member of this bank has been very much a pleasure and I would recommend this bank as I have never had any issues.

    Price   7 / 10

    Features   5 / 10

    Customer service   10 / 10

    Convenience   9 / 10

    Trust   10 / 10

Less

Luke (VIC), reviewed over 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   10 / 10

Accuracy of bills & fantastic customer service.

Im happy with the ANZ loan.

Im happy with the ANZ loan.

    Price   9 / 10

    Features   0 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Su (SA), reviewed over 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   6 / 10

Average loan benefits

Very convenient. High interest rate.

Very convenient. High interest rate.

    Price   5 / 10

    Features   3 / 10

    Customer service   8 / 10

    Convenience   6 / 10

    Trust   7 / 10

Less

Ashleigh (QLD), reviewed over 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   9 / 10

Good bank

ANZ have been very good with all my banking needs.

ANZ have been very good with all my banking needs.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   9 / 10

    Trust   9 / 10

Less

Chard (QLD), reviewed over 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   0 / 10

Useless. I would never recommend.

Worst bank I have ever dealt with anywhere in the world. Had a terrible accident, had plates and fusion in my back and full shoulder reconstruction, asked for interest to be frozen until I get back to work but no help at all.

Worst bank I have ever dealt with anywhere in the world. Had a terrible accident, had plates and fusion in my back and full shoulder reconstruction, asked for interest to be frozen until I get back to work but no help at all.

    Price   0 / 10

    Features   0 / 10

    Customer service   0 / 10

    Convenience   6 / 10

    Trust   0 / 10

Less

George (QLD), reviewed over 1 year ago

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Personal loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    RateSetter Unsecured Personal Loan

    RateSetter Unsecured Personal Loan

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees

    interest rate

    4.47% p.a.to 9.56% p.a.

    comparison rate*

    10.03% p.a.to 11.05% p.a.based on $10,000
    over 3 years

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 3 year $10,000 loan at 4.47% would cost $11,004.07 including fees.

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees
    • Other benefits:
    • Upfront fee: $300
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $2,001.00
    • Maximum loan amount: $45,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • now FINANCE Unsecured Personal Loan - Excellent Credit (Fixed)

    now FINANCE Unsecured Personal Loan - Excellent Credit (Fixed)

    • An upfront personalised rate that doesn’t impact your credit history
    • Interest rates from 8.95%
    • Better service than the banks, we treat you like a name (and not a number)

    interest rate

    8.95% p.a.to 11.95% p.a.

    comparison rate*

    10.42% p.a.to 13.4% p.a.based on $30,000
    over 5 years

    Go to site

    More info

    Terms from 2 to 7 years. Representative example: a 5 year $30,000 loan at 8.95% would cost $38,496.37 including fees.

    • An upfront personalised rate that doesn’t impact your credit history
    • Interest rates from 8.95%
    • Better service than the banks, we treat you like a name (and not a number)
    • Other benefits:
    • Upfront fee: $395
    • Monthly fee: $13.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly
    • Security required: Unsecured
    • Minimum loan amount: $4,000.00
    • Maximum loan amount: $40,000.00
    • Minimum loan term: 2 Years
    • Maximum loan term: 7 Years
    Need more information?
    Go to site

    More info

  • Harmoney Unsecured Personal Loan (Fixed)

    Harmoney Unsecured Personal Loan (Fixed)

    • Up to $35,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate

    interest rate

    8.99% p.a.to 29.99% p.a.

    comparison rate*

    9.70% p.a.to 30.88% p.a.based on $30,000
    over 5 years

    Go to site

    More info

    Terms from 3 to 5 years. Representative example: a 5 year $30,000 loan at 8.99% would cost $37,856.30 including fees.

    • Up to $35,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate
    • Other benefits:
    • Upfront fee: $500
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $35,000.00
    • Minimum loan term: 3 Years
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • CUA Discount Unsecured Personal Loan (Variable)

    CUA Discount Unsecured Personal Loan (Variable)

    • $0 establishment fee (save $120) for a limited time only. Conditions apply
    • No penalties for early payout or extra repayments
    • No monthly fees

    interest rate

    10.89% p.a.

    comparison rate*

    10.89% p.a.based on $30,000
    over 5 years

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 10.89% would cost $39,037.69 including fees.

    • $0 establishment fee (save $120) for a limited time only. Conditions apply
    • No penalties for early payout or extra repayments
    • No monthly fees
    • Other benefits:
    • Upfront fee: $0
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $30,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    7.7

    Based on 25 CUA personal loan reviews

    Need more information?
    Go to site

    More info

  • CUA Discount Unsecured Personal Loan (Fixed)

    CUA Discount Unsecured Personal Loan (Fixed)

    • $0 establishment fee (save $120) for a limited time only. Conditions apply
    • No penalties for early payout or extra repayments
    • No monthly fees

    interest rate

    10.99% p.a.

    comparison rate*

    10.99% p.a.based on $30,000
    over 5 years

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 10.99% would cost $39,127.39 including fees.

    • $0 establishment fee (save $120) for a limited time only. Conditions apply
    • No penalties for early payout or extra repayments
    • No monthly fees
    • Other benefits:
    • Upfront fee: $0
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $30,000.00
    • Maximum loan amount: $100,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    7.7

    Based on 25 CUA personal loan reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 185 personal loans in the Mozo comparison engine.

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* The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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