ANZ personal loan reviews

ANZ
ANZ's overall rating for personal loans

(as rated by the Mozo community)

7.1 / 10

based on 453 reviews

Price

Features

Customer service

Convenience

Trust

Featured personal loan from ANZ

Recent ANZ personal loan reviews

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   4 / 10

Ok

Not enough staff. I always had to wait at least 20 minute's to pay monthly and fortnightly routine payments on loan and credit card.

Full review

Not enough staff. I always had to wait at least 20 minute's to pay monthly and fortnightly routine payments on loan and credit card.

    Price   -1 / 10

    Features   5 / 10

    Customer service   1 / 10

    Convenience   7 / 10

    Trust   4 / 10

Less

Delia (SA), reviewed 3 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   10 / 10

Great

Really good.

Full review

Really good.

    Price   10 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Ian (NSW), reviewed 3 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Good bank

ANZ have been good to me. The customer service is good and they have lots of ATM around the place.

Full review

ANZ have been good to me. The customer service is good and they have lots of ATM around the place.

    Price   6 / 10

    Features   4 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   6 / 10

Less

April (VIC), reviewed 3 months ago

ANZ

ANZ personal loan review

Overall rating   6 / 10

Lots of options

ANZ have flexible payment plans if you have unexpected circumstances.

Full review

ANZ have flexible payment plans if you have unexpected circumstances.

    Price   7 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   3 / 10

Less

Lisa (QLD), reviewed 5 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   10 / 10

Product

Good product and service.

Full review

Good product and service.

    Price   8 / 10

    Features   10 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Megan (WA), reviewed 5 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   10 / 10

They offer good customer service

Friendly staff and easy to go through the loan setup and approval.

Full review

Friendly staff and easy to go through the loan setup and approval.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Peter (NSW), reviewed 11 months ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   8 / 10

Friendly and helpful staff

As with all banks when the Reserve Bank drops interest rates, ANZ does not drop personal loan or credit card interest rates. The staff in the few remaining branches are friendly and helpful. Unfortunately for elderly customers many branches are...

Full review

As with all banks when the Reserve Bank drops interest rates, ANZ does not drop personal loan or credit card interest rates. The staff in the few remaining branches are friendly and helpful. Unfortunately for elderly customers many branches are closing and as these people are unable to use Internet banking, they take their business to a bank that does have a branch near them.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Jan (NSW), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   8 / 10

ANZ have great rates for personal loans

Great rates, fantastic customer service and great goMoney app which makes it easier to make payments on a loan. The branch staff also made my loan application quick and easy. Highly recommended.

Full review

Great rates, fantastic customer service and great goMoney app which makes it easier to make payments on a loan. The branch staff also made my loan application quick and easy. Highly recommended.

    Price   7 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Matthew (VIC), reviewed about 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Loan application - seamless, fast and professional

The ANZ loan application process is fast, seamless and user friendly. I applied for our loan and within 48 hours it was approved and the loan was drawn down. The staff were also helpful and courteous.

Full review

The ANZ loan application process is fast, seamless and user friendly. I applied for our loan and within 48 hours it was approved and the loan was drawn down. The staff were also helpful and courteous.

    Price   5 / 10

    Features   / 10

    Customer service   / 10

    Convenience   / 10

    Trust   / 10

Less

Julie (VIC), reviewed over 1 year ago

ANZ

ANZ personal loan review

Overall rating   8 / 10

Helpful, competitive and pleasant to deal with

I like ANZ as the person I deal with has been so helpful in explaining all the different loans available and in helping me the best way possible to pay the loan off and save on interest. She has kept in touch with me to let me know how the...

Full review

I like ANZ as the person I deal with has been so helpful in explaining all the different loans available and in helping me the best way possible to pay the loan off and save on interest. She has kept in touch with me to let me know how the application has been progressing. I have compared their interest rates with other banks and they are all similar, but this person is the only one that has done a follow up and is generally helpful.

    Price   9 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   9 / 10

    Trust   8 / 10

Less

Marilyn (NSW), reviewed over 1 year ago

ANZ

ANZ personal loan review

Overall rating   10 / 10

Great bank !

They are very easy to work with.

Full review

They are very easy to work with.

    Price   8 / 10

    Features   9 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Dianne (SA), reviewed over 1 year ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Happy with end result but not the process

Past loyalty amounts to nothing, very long process to apply for the loan

Full review

Past loyalty amounts to nothing, very long process to apply for the loan

    Price   7 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Alli (NSW), reviewed almost 2 years ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   2 / 10

Shop around before making a commitment to ANZ

No, no, no. Do not get sucked into an ANZ personal loan

Full review

No, no, no. Do not get sucked into an ANZ personal loan

    Price   1 / 10

    Features   3 / 10

    Customer service   3 / 10

    Convenience   1 / 10

    Trust   2 / 10

Less

Darren (WA), reviewed about 2 years ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Great bank

Personal loan though high fixed interest it was easy and convenient to apply and manage.

Full review

Personal loan though high fixed interest it was easy and convenient to apply and manage.

    Price   6 / 10

    Features   6 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Grace (QLD), reviewed about 2 years ago

ANZ

ANZ personal loan review

Overall rating   5 / 10

Customer service is alway very good

Have always found them very helpful

Full review

Have always found them very helpful

    Price   4 / 10

    Features   4 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   5 / 10

Less

Lorraine (QLD), reviewed about 2 years ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   9 / 10

Good service

It was a quite easy to be able to talk to staff.

Full review

It was a quite easy to be able to talk to staff.

    Price   7 / 10

    Features   7 / 10

    Customer service   10 / 10

    Convenience   10 / 10

    Trust   10 / 10

Less

Gary (NSW), reviewed about 2 years ago

ANZ

ANZ personal loan review

Overall rating   6 / 10

Good service

Good product

Full review

Good product

    Price   3 / 10

    Features   3 / 10

    Customer service   6 / 10

    Convenience   6 / 10

    Trust   6 / 10

Less

Lian (SA), reviewed about 2 years ago

ANZ

ANZ personal loan review

Overall rating   6 / 10

Easy

Small personal loan, easy to pay off

Full review

Small personal loan, easy to pay off

    Price   6 / 10

    Features   6 / 10

    Customer service   -1 / 10

    Convenience   3 / 10

    Trust   5 / 10

Less

Madeleine (NT), reviewed about 2 years ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Would still recommend it to others

I've changed banks 3 times and ANZ has been great so far recently joined and haven't been disappointed so far.

Full review

I've changed banks 3 times and ANZ has been great so far recently joined and haven't been disappointed so far.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   8 / 10

    Trust   8 / 10

Less

Etiane (NSW), reviewed about 2 years ago

ANZ

ANZ personal loan review

Overall rating   5 / 10

Good.

Great help. Communication is excellent

Full review

Great help. Communication is excellent

    Price   5 / 10

    Features   5 / 10

    Customer service   5 / 10

    Convenience   5 / 10

    Trust   5 / 10

Less

Cassandra (NSW), reviewed about 2 years ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

There when you need them

Family bank. Looked after us for 2 generations.

Full review

Family bank. Looked after us for 2 generations.

    Price   7 / 10

    Features   5 / 10

    Customer service   7 / 10

    Convenience   8 / 10

    Trust   7 / 10

Less

C (NSW), reviewed about 2 years ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   7 / 10

Good help when needed

Good customer service, reasonable rates helpful and strong economically.

Full review

Good customer service, reasonable rates helpful and strong economically.

    Price   6 / 10

    Features   6 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   7 / 10

Less

Shaun (QLD), reviewed about 2 years ago

ANZ

ANZ personal loan review

Overall rating   9 / 10

Don't need to change.

Easy to ask questions and get an answer.

Full review

Easy to ask questions and get an answer.

    Price   7 / 10

    Features   7 / 10

    Customer service   8 / 10

    Convenience   7 / 10

    Trust   9 / 10

Less

Steven (QLD), reviewed about 2 years ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   8 / 10

Accessibility is great

Available in most rural areas. Accessible to most Australians making it great for us. The personal loan is pretty good as we can pay more whenever we want as it linked to our other accounts.

Full review

Available in most rural areas. Accessible to most Australians making it great for us. The personal loan is pretty good as we can pay more whenever we want as it linked to our other accounts.

    Price   8 / 10

    Features   9 / 10

    Customer service   8 / 10

    Convenience   10 / 10

    Trust   8 / 10

Less

Rebecca (QLD), reviewed about 2 years ago

ANZ

ANZ Unsecured Personal Loan (Fixed) personal loan review

Overall rating   9 / 10

Considerate of the customer

I like this bank because they are fair, competitive in price, and understanding when it counts. Their internet banking app is the best, extremely user friendly!

Full review

I like this bank because they are fair, competitive in price, and understanding when it counts. Their internet banking app is the best, extremely user friendly!

    Price   8 / 10

    Features   8 / 10

    Customer service   9 / 10

    Convenience   10 / 10

    Trust   9 / 10

Less

Justine (NSW), reviewed over 2 years ago

Mozo may receive a payment from financial providers listed on the site. Customer reviews are in no way affected by any commercial relationships Mozo has with providers. Reviewers may receive a voucher from Mozo in exchange for their review. Vouchers are given to all reviewers who meet our review guidelines regardless of the sentiment of their reviews.

Personal loan comparisons on Mozo - rates updated daily

  • MOZO EXPERTS CHOICE AWARDS 2016

    RateSetter Unsecured Personal Loan (Fixed)

    RateSetter Unsecured Personal Loan (Fixed)

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees

    interest rate

    8.42% p.a.

    comparison rate*

    10.97% p.a.based on $10,000
    over 3 years

    fees

    $220.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 3 year $10,000 loan at 8.42% would cost $11,750.97 including fees.

    • Low rates for borrowers with good credit
    • 1 min rate estimate, simple online application
    • No exit fees, no early repayment fees
    • Other benefits:
    • Upfront fee: $220
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $2,001.00
    • Maximum loan amount: $45,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • MOZO EXPERTS CHOICE AWARDS 2016

    Harmoney Unsecured Personal Loan (Fixed)

    Harmoney Unsecured Personal Loan (Fixed)

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate

    interest rate

    6.99% p.a.to 26.95% p.a.

    comparison rate*

    7.69% p.a.to 28.21% p.a.based on $30,000
    over 5 years

    fees

    $500.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 6.99% would cost $36,133.67 including fees.

    • Up to $70,000, unsecured. Fast, easy & 100% online
    • No hidden fees or early repayment penalties with Australasia's leading marketplace lending website
    • You're unique, so is your interest rate
    • Other benefits:
    • Upfront fee: $500
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $70,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Need more information?
    Go to site

    More info

  • HSBC Unsecured Personal Loan (Fixed)

    HSBC Unsecured Personal Loan (Fixed)

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget

    interest rate

    9.50% p.a.to 15.99% p.a.

    comparison rate*

    10.06% p.a.to 16.53% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $5.00/month

    Go to site

    More info

    Terms from 1 to 5 years. Representative example: a 5 year $30,000 loan at 9.50% would cost $38,253.35 including fees.

    • Apply online and get an instant response in 60 seconds
    • Borrow from $5,000 up to $50,000
    • Fixed set monthly repayment terms to help you manage your budget
    • Other benefits:
    • Upfront fee: $150
    • Monthly fee: $5.00
    • Exit fee: $0.00
    • Repayment options: Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 5 Years
    Overall rating

    7.0

    Based on 4 HSBC personal loan reviews

    Need more information?
    Go to site

    More info

  • ANZ Unsecured Personal Loan (Fixed)

    ANZ Unsecured Personal Loan (Fixed)

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000

    interest rate

    10.99% p.a.

    comparison rate*

    11.87% p.a.based on $30,000
    over 5 years

    fees

    $150.00upfront
    and
    $10.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 10.99% would cost $40,177.39 including fees.

    • A Fixed Personal Loan with terms from 1 to 7 years
    • 60 Sec. Response time
    • Borrow up to $50,000
    • Other benefits: ANZ Loan Protection Insurance available.
    • Upfront fee: $150
    • Monthly fee: $10.00
    • Exit fee: $300.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $5,000.00
    • Maximum loan amount: $50,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    7.1

    Based on 453 ANZ personal loan reviews

    Need more information?
    Go to site

    More info

  • CUA Discount Unsecured Personal Loan (Variable)

    CUA Discount Unsecured Personal Loan (Variable)

    • $0 establishment fee (save $120) for a limited time only. Conditions apply
    • No penalties for early payout or extra repayments. Free redraw.
    • No monthly fees

    interest rate

    10.89% p.a.

    comparison rate*

    10.89% p.a.based on $30,000
    over 5 years

    fees

    $0.00upfront
    and
    $0.00/month

    Go to site

    More info

    Terms from 1 to 7 years. Representative example: a 5 year $30,000 loan at 10.89% would cost $39,037.69 including fees.

    • $0 establishment fee (save $120) for a limited time only. Conditions apply
    • No penalties for early payout or extra repayments. Free redraw.
    • No monthly fees
    • Other benefits:
    • Upfront fee: $0
    • Monthly fee: $0.00
    • Exit fee: $0.00
    • Repayment options: Weekly, Fortnightly, Monthly
    • Security required: Unsecured
    • Minimum loan amount: $30,000.00
    • Maximum loan amount: $60,000.00
    • Minimum loan term: 1 Year
    • Maximum loan term: 7 Years
    Overall rating

    7.7

    Based on 25 CUA personal loan reviews

    Need more information?
    Go to site

    More info

Want more? Compare all 195 personal loans in the Mozo comparison engine.

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*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are for the amounts and terms quoted, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans, and apply only to these examples. Different amounts and terms will result in different comparison rates. Full comparison rate schedules are available from lenders. Costs such as redraw fees or early repayment fees, and savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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