Had a great experience with ANZ. I've been with ANZ for many years, convenient, good customer service. However, I recently applied for a home loan and the process is very slow. It's been more than 2 months.
Overall ANZ have been great with the home loan process apart from forgetting to include our credit card with our Break Free Package. The staff in branch are more helpful than calling the customer service line. The app is easy to use and I love that we can nickname our accounts, and choose the colour of our cards - mine is pink and hubby's is blue :)
ANZ is customer orientated. Great product. Loan manager discussed all options.
Local branch team are fantastic.
Not competitive interest rate. Not interested in supporting older customers.
Our local bank gives us great service.
Good rates and been easy to deal with over the years.
Have tried many times to negotiate a better interest rate. The bank is simply not interested in providing a service or helping me out.
Interest rates not competitive. Annual fee is standard.
Overall we are very happy with the services ANZ provide us.
I’m happy with my ANZ home loan. I have an offset account that helps reduce my interest.
Product was comparative to others being offered. Our local branch manager helped set up the loan and was super helpful.
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