7.2 / 10

based on 27535 reviews as rated by Mozo community

ANZ car insurance

ANZ is one of Australia’s big banks, and has been around for over 180 years. With a history like that, you can be assured your wheels will be in good hands with an ANZ car insurance policy.

Check out the details below:

ANZ offers the following car insurance policies

Rates and fees verified as correct at 08 March, 2021. Other information correct at the time of writing. Advertiser disclosure.

Product Monthly premiums available Maximum no claim discount Online discount Choice of repairer
Comprehensive Car Insurance

Yes

up to 60%

n/a

Yes

Frequently asked questions about ANZ car insurance

Should I opt for the low or high excess option?

That depends on your budget and how you want to manage your insurance cover. If you opt for the low excess option, then you’ll pay higher premiums upfront, but in an emergency, you won’t have to come up with a large amount of cash.

On the other hand, if you choose a high excess, you’ll have to get your hands on that amount of money in an emergency, but you’ll pay lower premiums upfront.

How is my premium calculated?

Your premium is calculated according to the likelihood of you making a claim - the more likely it is, the more you will pay. ANZ takes into account things like the make, model and colour of your car, how and when you drive and where your car is kept to decide how at risk you are.

How can I pay my premium?

With ANZ car insurance, you can pay your premium upfront in an annual lump sum payment, or, if it would suit your budget better, you can also choose to pay your premium by the month at no extra charge.

What discounts are available?

Discounts can make a huge difference to your car insurance bill, so you’ll want to snag some good ones. At ANZ, discounts you might get include:

  • No claims discount (different for each state)
  • Loyalty discount
  • Multi-policy discount if you bundle your car insurance with life or home insurance
  • Low use discount if you drive less than 10,000 km

What cover do I have in an emergency?

Your ANZ insurance doesn’t cover roadside assistance - but it does give you cover for a bunch of other things, including:

  • Emergency repairs without assessment up to a certain amount
  • Cost of towing
  • Cost of alternate transport

What optional extras can I add to my car insurance?

You may want to add extra cover to your ANZ car insurance policy for things like modifications to your car or car hire after an accident where you were at fault.

How is ANZ rated by customers?

Want to know what ANZ customers have to say about how their experience ranks in terms of customer service, price and convenience? Then check out our customer review section.

How to make a claim

When you go to make a claim either online, in an ANZ branch or over the phone, there are a few details you should make sure you have in order, so that everything goes as quick and easily as possible, including:

  • Your car insurance policy number
  • Details about your car
  • Details about what happened (time, date, location of the accident etc.)
  • Photos of the accident and the condition of the road could help your claim
  • The name and contact details of any witnesses or other drivers who were involved

How is ANZ car insurance rated?

Mozo users have rated ANZ car insurance on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of car-insurances
ANZ car insurance
Overall
7.2/10
Value for money
Policy coverage
Customer service
Claims handling
Trust

191 Reviews

Recent ANZ car insurance reviews

ANZ Comprehensive Car Insurance review
Overall 10/10
Competitive value for P-platers. Reliable company.

As someone who uses ANZ banking, it was super easy to access their comprehensive car insurance. However for non-ANZ customers, I suspect it wouldn't be as easy to navigate and set up. I am under 25 so I pay a lot more than most drivers, but ANZ still has a competitive price compared to other companies who claim to offer 'better' deals to P-platers.

Read full review

As someone who uses ANZ banking, it was super easy to access their comprehensive car insurance. However for non-ANZ customers, I suspect it wouldn't be as easy to navigate and set up. I am under 25 so I pay a lot more than most drivers, but ANZ still has a competitive price compared to other companies who claim to offer 'better' deals to P-platers.

Value for money
6/10
Policy coverage
8/10
Customer service
9/10
Trust
10/10
Less
Maddison, Queensland, reviewed 4 months ago
ANZ Comprehensive Car Insurance review
Overall 7/10
I am happy with the service.

Only been insured for about one year with them. Customer service seems to be ok. I haven't made a claim yet so can't give an opinion on making a claim.

Read full review

Only been insured for about one year with them. Customer service seems to be ok. I haven't made a claim yet so can't give an opinion on making a claim.

Value for money
8/10
Policy coverage
7/10
Customer service
6/10
Trust
7/10
Less
Angela, New South Wales, reviewed over 1 year ago
ANZ Car Insurance review
Overall 10/10
Competitive premiums and great customer service

I have never had a claim, but they have always been very prompt when I have wanted information about anything.

Read full review

I have never had a claim, but they have always been very prompt when I have wanted information about anything.

Value for money
10/10
Customer service
10/10
Trust
10/10
Less
Valerie, Victoria, reviewed about 3 years ago
ANZ Car Insurance review
Overall 2/10
Wouldn't recommend it

Overall a fail

Read full review

Overall a fail

Value for money
1/10
Policy coverage
2/10
Customer service
2/10
Claims handling
2/10
Trust
1/10
Less
Danny, Queensland, reviewed about 3 years ago

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