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Bankstown City Credit Union customer reviews

Overall rating
7.8/10
Price
7.3/10
Features
7.4/10
Customer service
8.0/10
Convenience
6.6/10
Trust
8.2/10
Based on 30 Bankstown City Credit Union reviews as rated by the Mozo customers. More about the Mozo Customer Ratings.
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Recent Bankstown City Credit Union customer reviews

  • Bankstown City Credit Union Bank Account

    Get an account ASAP

    I have been with Bankstown City Credit Union since they first opened up. I have had a personal loan during that time and they were excellent when I made a few late payments. They never made me pay any extra for defaulting, they also gave $500 in a bonus for staying on when they merged with Unity Union and also their customer service is exceptional than any other bank as they go above and beyond to help. For example, there have been a few times I've needed a years worth of statements and never ever have they charged me. They where more than willing to print it out for me even though I have the Bank App and could've done it myself. I could keep on praising them but my memory isn't as good as it use to be.

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    Camellia, New South Wales, reviewed over 3 years ago
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  • Bankstown City Credit Union Home Loan

    More opening hours, convenient Saturdays

    Staff are very friendly and helpful every time.

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    Karen, New South Wales, reviewed over 8 years ago
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  • Bankstown City Credit Union Personal Loan

    Excellent customer service

    I needed a personal loan, I didn't have much or any savings, but when I went to the Bankstown Credit Union and explained my situation and I had been to the Commonwealth Bank which knocked me back cause I had a bad saving history , the Bankstown Credit Union had no problem in accepting my claim , as long I would allow direct debit from my pay , and they gave me 5 years to pay it .

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    Camellia, New South Wales, reviewed over 9 years ago
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  • Bankstown City Credit Union Debit Card

    Splendid

    I love them

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    Jose, , reviewed over 9 years ago
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  • Bankstown City Credit Union Savings Account

    Great

    Amazing

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    Morgan, , reviewed over 9 years ago
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  • Bankstown City Credit Union Term Deposit

    I have been happy with their rates so far.

    They are always ready to listen to your concerns and are ready to give you an answer to your problem that may be a worry you. Always courteous and informative when approached.

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    Mozo community reviewer, New South Wales, reviewed almost 11 years ago
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  • Bankstown City Credit Union Credit Card

    Read all the terms and conditions to not get caught out.

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    Daniel, New South Wales, reviewed almost 14 years ago
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