quick and helpful customer service, easy to set up and easy to use online system and app.
Easy to use and love the summary screen of totals at a glance.
You save on atm charges bank fees. You get excellent ethical banking without them ripping of the customer.
Perfect fit for a more tech savvy crowd who don't need to go into a branch. I've only had 1 inconvenience where I had to cash a cheque and couldn't go anywhere but found steps online to post this in. All in all, they've been great.
I'm a huge fan of ING. While it's a bit inconvenient not having a branch and having to go to the post office, it's a minor inconvenience compared to the ease and efficiency this bank offers. I find myself hardly using my other banks because I prefer ING so much. Plus, when I travel, their ATM fee rebates are unbeatable!
ING have a great range of accounts to suit your needs, from Saving to offset and everyday
The app is good but lack of branches can be annoying. Response times are generally good. Waived fees and interest rates are a positive
No fuss accounts, all online and works well at all ATMS and all over the world really easily with cashback on all ATM fees. My favourite features are the ability to hide my savings account from my quickview on the app and the forced savings round up feature. I also have my comprehensive car insurance with them and love that I can see it from my bank account app.
They have a decent interest rate which can assist with savings. I was very disappointed when they removed their overseas fee exemption, resulting in me signing up to a new bank that has this perk.
ING has been my go-to bank for decades. Their quick and efficient response times have saved me from multiple scams, and I appreciate the fact that they don't charge ATM or account fees. Their customer service is excellent and their products are straightforward to understand. They were one of the first banks to offer online banking in Australia and no bank account fees. However, if you're looking for a bank that offers face-to-face contact or rewards programs, ING might not be the right fit for you. One of the things I appreciate about ING is that they have a global perspective that informs their understanding of local market movements. Overall, I trust ING and believe they do an excellent job.
Good interest rates and customer service always helpful. Y only downfall found was not having an actual branch to be able to go into.
ING is an amazing bank, great products, reliable, very responsive and they explain everything. No fees at all and if you use an ATM that charges you, ING refunds you the fees that you have paid it is just such a great Idea
Want more? Compare all 107 bank accounts in the Mozo comparison engine.
Compare more bank accountsMozo gives you the inside story on the best banking, energy and insurance products as rated by thousands of real customers around Australia. We don't make subjective judgments, nor do advertisers influence our ratings. Although our reviews may be moderated to improve quality standards, they are moderated independently of any of Mozo’s commercial relationships.