based on 4572 ING banking product reviews as rated by Mozo community

ING bank accounts

ING bank accounts offer a range of features for different needs - accounts which have been consistently at the top of the pack over the years in the Mozo Experts Choice Awards. Check out out ING's range of bank accounts below for an overview of interest rates, fees, features and payment options, or compare them to other accounts on the market with our bank account comparison tool.

ING took out two 2022 Mozo Experts Choice Awards for an Exceptional Everyday Account and Youth Bank Account. 

ING offers the following bank accounts

Rates and fees verified as correct at 17 May 2022. Other information correct at the time of writing. Advertiser disclosure.

Product Account fee Payment options Interest rate  
Orange Everyday

$0.00

Apple Pay, Google Pay, PayID

0% p.a.

Go to site
Orange Everyday Youth

$0.00

Apple Pay, Google Pay, PayID

0% p.a.

How are ING bank accounts rated?

Mozo users have rated ING bank accounts on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

Icon of bank-accounts
ING bank accounts
Overall
Price
Features
Customer service
Convenience
Trust

998 Reviews

Recent ING bank account reviews

ING Orange Everyday
Overall 7/10
Good app functionality and customer service.

ING are a low fuss bank with decent rates and features. I really like their app and online baking, and have always found their customer service line to be helpful - although sometimes a bit slow. I find their round up feature a good way to keep saving.

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ING are a low fuss bank with decent rates and features. I really like their app and online baking, and have always found their customer service line to be helpful - although sometimes a bit slow. I find their round up feature a good way to keep saving.

Price
6/10
Features
6/10
Customer service
9/10
Convenience
6/10
Trust
8/10
Less
Scarlet, Australian Capital Territory, reviewed 20 days ago
ING Orange Everyday
Overall 10/10
Post office deposits

Bit annoying only being able to deposit cash at the post office. And sometimes we have trouble getting cash from ATMs so can only get it from the post office as well.

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Bit annoying only being able to deposit cash at the post office. And sometimes we have trouble getting cash from ATMs so can only get it from the post office as well.

Price
10/10
Features
10/10
Customer service
10/10
Convenience
8/10
Trust
10/10
Less
Holly, Queensland, reviewed about 1 month ago
ING Bank Account
Overall 1/10
ING Maladministration, Appalling Customer Service

ING failed to process a Visa chargeback because they didn't notice it, after 30 days and hours on the phone they processed the complaint, but didn't include any of our evidence. 60 days after the initial chargeback complaint, ING deducted the original disputed amount *again* ... doubling the cost. ING admit that this second debit was unauthorised, but couldn't find anyone to talk about it for 24-48 hours. I don't understand how this isn't criminal behaviour. I would advise anyone to stay away from them.

Read full review

ING failed to process a Visa chargeback because they didn't notice it, after 30 days and hours on the phone they processed the complaint, but didn't include any of our evidence. 60 days after the initial chargeback complaint, ING deducted the original disputed amount *again* ... doubling the cost. ING admit that this second debit was unauthorised, but couldn't find anyone to talk about it for 24-48 hours. I don't understand how this isn't criminal behaviour. I would advise anyone to stay away from them.

Features
1/10
Customer service
1/10
Trust
1/10
Less
Colin, South Australia, reviewed about 2 months ago
ING Orange Everyday
Overall 10/10
ING reimburses all your ATM fees.

ING are the BEST banking institution in the world!! Their products and interest rates are competitively comparable to all the rest. All standard financial products are available. They are no less convenient than other branched providers especially since most money transfers are done electronically now regardless of who you bank with. But the reason they are the BEST is due in part to their attitude, but especially for their response to consumer complaints about independent ATM charges (and the cost of accessing your own money) - they pay them for you. So whether you are charged 15cents or $3.50 at an ATM, ING will reimburse this cost to you account almost immediately - what a bank!! Oh & l do like the branding and advertising, gotta love the ING Lion the cooky Aussie Isla Fisher.....

Read full review

ING are the BEST banking institution in the world!! Their products and interest rates are competitively comparable to all the rest. All standard financial products are available. They are no less convenient than other branched providers especially since most money transfers are done electronically now regardless of who you bank with. But the reason they are the BEST is due in part to their attitude, but especially for their response to consumer complaints about independent ATM charges (and the cost of accessing your own money) - they pay them for you. So whether you are charged 15cents or $3.50 at an ATM, ING will reimburse this cost to you account almost immediately - what a bank!! Oh & l do like the branding and advertising, gotta love the ING Lion the cooky Aussie Isla Fisher.....

Price
10/10
Features
10/10
Customer service
10/10
Convenience
10/10
Trust
10/10
Less
Sarah, Victoria, reviewed 3 months ago

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