8.8 / 10

based on 4404 reviews as rated by Mozo community

ING personal loans

ING is part of the ING Group, one of the world's largest financial institutions, but it isn't like other banks. ING pioneered branch-less banking in Australia, getting rid of branches and passing on the savings to customers in the form of better rates and lower fees. From high interest savings accounts and term deposits to low rate home loans, ING aims to keep your banking simple.

ING offers the following personal loans

Rates and fees verified as correct at 25 November, 2020. Other information correct at the time of writing. Advertiser disclosure.

Product Interest rate from Comparison rate from Upfront fee
Unsecured Personal Loan (Fixed)

8.99% p.a.

9.13% p.a.based on $30,000
over 5 years

$100

WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.

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How are ING personal loans rated?

Mozo users have rated ING personal loans on price, features, convenience, trust and customer service so you can see what real Aussies have to say about their experiences.

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ING personal loans
Overall
7.3/10
Price
Features
Customer service
Convenience
Trust

12 Reviews

Recent ING personal loan reviews

ING Personal Loan review
Overall 8/10
Great rates but not ideal for everyday banking.

ING always has competitive rates and they have a trusted name. I always know I'm getting a good rate with a trusted bank. Their online banking app is not very consumer friendly. There are no branches/ATMs.

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ING always has competitive rates and they have a trusted name. I always know I'm getting a good rate with a trusted bank. Their online banking app is not very consumer friendly. There are no branches/ATMs.

Price
9/10
Features
7/10
Customer service
10/10
Convenience
6/10
Trust
9/10
Less
Brodie, New South Wales reviewed 21 days ago
ING Personal Loan review
Overall 9/10
Easy application process.

I was left a little short with a recent renovation and applied for a personal loan with ING who I already bank with. The rate was competitive, but what really impressed me was how easy it was to apply. The repayments simply come out of my daily account and it is easy to transfer extra at any time. Very impressed.

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I was left a little short with a recent renovation and applied for a personal loan with ING who I already bank with. The rate was competitive, but what really impressed me was how easy it was to apply. The repayments simply come out of my daily account and it is easy to transfer extra at any time. Very impressed.

Price
8/10
Features
7/10
Customer service
10/10
Convenience
9/10
Trust
9/10
Less
Adria, Victoria reviewed 3 months ago
ING Personal Loan review
Overall 10/10
ING is a fantastic bank, simplified my banking!

ING is fantastic. They keep you updated and communicate clearly but don't flood you with emails. They never cold call which is a huge plus and a nice change. Their phone app is great and very easy to use, as is their website. It's safe and secure and I have a lot of different accounts with them that are easy to use and navigate. My online banking is so straight forward and 'tidy'- I love it! The personal loan was just so easy to apply for and manage and the interest rate has been really reasonable. The only downside is that they don't have physical branches which is annoying if you want to deposit money. However, you can deposit cash at an Australia Post into your ING account so it's a good work around. Overall, best bank I have ever been with and I have no intention to change.

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ING is fantastic. They keep you updated and communicate clearly but don't flood you with emails. They never cold call which is a huge plus and a nice change. Their phone app is great and very easy to use, as is their website. It's safe and secure and I have a lot of different accounts with them that are easy to use and navigate. My online banking is so straight forward and 'tidy'- I love it! The personal loan was just so easy to apply for and manage and the interest rate has been really reasonable. The only downside is that they don't have physical branches which is annoying if you want to deposit money. However, you can deposit cash at an Australia Post into your ING account so it's a good work around. Overall, best bank I have ever been with and I have no intention to change.

Price
10/10
Features
6/10
Customer service
6/10
Convenience
5/10
Trust
10/10
Less
Melissa, South Australia reviewed 4 months ago
ING Unsecured Personal Loan review
Overall 1/10
Never again with ING.

When I applied for a personal loan I was declined. I called to check and they said something about my credit reporting. I called Equifax and they said my credit reporting is great and nothing is wrong with it. Then I got a copy of my credit file and checked it myself - I never missed a payment in a while plus haven't made any applications in the last two years. I called the bank again and got no answer. Took my money out of this bank and closed my account.

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When I applied for a personal loan I was declined. I called to check and they said something about my credit reporting. I called Equifax and they said my credit reporting is great and nothing is wrong with it. Then I got a copy of my credit file and checked it myself - I never missed a payment in a while plus haven't made any applications in the last two years. I called the bank again and got no answer. Took my money out of this bank and closed my account.

Price
1/10
Features
1/10
Customer service
6/10
Convenience
1/10
Trust
1/10
Less
Mohammed, Western Australia reviewed 4 months ago

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