Your selected personal loans
ING is part of the ING Group, one of the world's largest financial institutions, but it isn't like other banks. ING pioneered branchless banking in Australia, getting rid of branches and passing on the savings to customers in the form of better rates and lower fees. From high-interest savings accounts and term deposits to low-rate home loans, ING aims to keep your banking simple.
Your selected personal loans
It really needs more branches especially in regional areas
It was east to obtain, good customer service and fast processing. No issues throughout loan term and can pay down as quick as you like with no hidden fees or charges.
ING are the most honest I’ve found. They tell me the truth every time, I’ve felt looked after every time I’ve called or messaged them. Their customer service is amazing!
Took over 5 weeks and 3 different occasions of asking for additional documents which were always ready and provided almost immediately just to end up having a loan rejected, with absolutely no explanation. My account was locked citing "fraud" and customer service was not able to assist, just redirected to a whole different team after waiting over an hour and a half to speak with an agent. Shortly after received an email that the application was unsuccessful with no explanation as to why after being run in circles for well over a month. Utterly disappointed and will be taking this further with the company directly.
* WARNING: The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rates displayed are calculated based on a loan of $30,000 for a term of 5 years or a loan of $10,000 for a term of 3 years as indicated, based on monthly principal and interest repayments, on a secured basis for secured loans and an unsecured basis for unsecured loans. This comparison rate applies only to the example or examples given. Different amounts and terms will result in different comparison rates. Costs such as redraw fees or early repayment fees, and cost savings such as fee waivers, are not included in the comparison rate but may influence the cost of the loan.
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