Now in their eighth year, the Mozo Experts Choice Awards highlight financial products and household services we believe offer great value to Australians.
For the 2021 NBN plan awards, we analysed plans from 64 NBN providers.
“With a sea of options out there, finding a fast and reliable NBN plan can be difficult,” said Mozo Experts Choice judge, Peter Marshall.
“Whether you’re working, streaming or learning online, having the most reliable internet means you can get things done without a second thought. Our Mozo Experts Choice Awards can help you find an affordable NBN plan to suit your online needs when it comes to uploading and downloading speeds, data requirements and other connection capabilities.”
For details on how we crunched the numbers and determined our winners see our 2021 Mozo Experts Choice Awards NBN Plans methodology report.
A massive congratulations goes to Tangerine Telecom for being crowned the 2021 NBN Provider of the Year. This versatile retailer took out wins in the key Standard (NBN 25), Standard Plus (NBN 50) and Fast (NBN 100) speed categories by offering some of the most competitive pricing across the three connection tiers.
Winning NBN plans in this award category are best suited to people looking for a more entry-level internet service who may not need the high speeds and unlimited data of other tiers. In this category, plans with a data limit of at least 500GB qualified, as long as there was a meaningful price benefit. Those awarded were…
Accord with Officeworks - Standard
Belong - Starter
Kogan - Bronze
Tangerine Telecom - Standard Speed
Tomi - Unlimited nbn Fast
For this category, the judges looked at plans offering middle tier NBN speeds with no limit on data usage. This award is suitable for basic movies and music downloads, gaming, video calls and HD streaming with two or three devices in use simultaneously. The providers that won were…
Belong - Standard Plus
Exetel - Standard Plus nbn50
iPrimus Standard Plus
Kogan - Silver
Spintel - Plus 50
Tangerine Telecom - XL Speed Boost
Winners in this award category are most suitable for individuals working from home with many devices using the same network. You’ll also find great options for online gaming using Steam, Xbox Live, PSN and HD streaming with large download capabilities. NBN plans which stood out were…
Accord with Officeworks - Super Fast
Dodo - nbn100
Exetel - Premium nbn100
iPrimus - Premium
Kogan - Gold
Mate - Soul Mates
Spintel - Premium 100
Tangerine Telecom - XXL Speed Boost
TPG - NBN100 Unlimited
Plans awarded in this category had to offer higher download speeds approaching 250Mbps and have unlimited data allowances. The lightning-fast plans crowned in this category were…
Mate - Elite Mates
MyOwnTel - Emerald
MyRepublic - Unlimited NBN Superfast
When only the fastest download speeds are acceptable, the Ultra Fast plans take advantage of the highest possible line speeds on your connection (where available). The judges rated the plans below among the best value in this category…
MyRepublic - Unlimited NBN Ultrafast
Winners in the Creator category are ideal for internet users with more demand for upload speeds. These plans are great for providing a smooth workflow for those who publish large amounts of content and data to the internet or want to ensure their video feeds look crystal clear for viewers. The plans which shone were…
Accord with Officeworks - Ultra Fast
Mate - Soul Mates Fast+
Tomi - Unlimited nbn Hyper
Running since 2014, the Mozo Experts Choice Awards recognise products that deliver exceptional value or benefits to consumers Australia-wide.
See our NBN Plans methodology report for more detailed information on how we performed product comparisons and determined the final winners for the NBN awards in 2021.
In carrying out the Mozo Experts Choice Awards for NBN services we assessed 107 retailers providing home connections that were listed on the NBNCo website in April, 2021. Retailers servicing a limited geographic area were excluded, as were plans for businesses. There were 64 retailers that met the minimum support hours criteria.
We aim to include most NBN providers in the Mozo Experts Choice Awards, but not every product on the market will be included in our review. Any product we review must be available in the market at the time of our analysis.
For the Mozo Experts Choice Awards, we compared the NBN plan options based on our key criteria and this is what we highlight on this page. Some of the NBN plans listed will have more options available or allow you to add on more data for an extra cost.
There isn’t one single best or cheapest NBN plan for everyone, but there is going to be a best plan for your individual needs. This is why we’ve reviewed available NBN plans based on a range of criteria such as whether the plan has a lock-in contract term or not, the amount of data included in the plan, and the NBN speed.
There are six main NBN speeds worth considering - Standard, Standard Plus, Fast, Super Fast, Ultra Fast and Creator. The speed that you will need for your home will depend on the number of devices you have, and the things you’ll be doing on those devices like gaming, streaming movies, joining video calls or just browsing the internet.
The peak hours of home internet usage are between 7pm and 11pm. As this is the busiest time for the network, the typical evening speed is a much more accurate indicator of how fast your internet will be, rather than the maximum speed available on your plan.
The Mozo Experts Choice Awards are overseen by AJ Duncanson and Peter Marshall. AJ is Mozo’s Data Director. He is a data scientist and actuary, and has worked in financial services and product comparison for over 30 years. Peter has been in the industry even longer, and as Research Manager he leads Mozo’s team of analysts that perform all the research behind the Mozo Experts Choice Awards.
Please get in touch with us to discuss by getting in contact with our account management team.
The NBN is the national broadband network currently being built around Australia by NBNCo to provide all Australians with fast broadband and telephone services. NBNCo does not offer internet plans, they are simply responsible for the network infrastructure and rollout. To choose an NBN plan that will best meet your budget and needs, you need to contact a NBN retailer (like the ones listed above).