Whether you’re on the road for work or just driving casually, you want to be sure you’re covered, should an accident occur when on the road.
“Over 2,700 Australians rated their car insurance providers for factors like customer satisfaction, trust and claims processing in this year’s Mozo People’s Choice Awards,” said Peter Marshall, Mozo People’s Choice Awards adjudicator.
“So if you’re in the market for car insurance and want to choose an insurance provider that Australians rated highly, check out this year’s winners list.”
For over 30 years now, Apia has been providing customers over the age of 50 with great value products. The company specialises in insurance ranging from home and contents, car, boat, funeral and health insurance for Australians who meet their criteria.
With over 700,000 Apia customers, Apia falls under the Suncorp network of insurers and offers a range of car insurance policies that are specially tailored to the needs of Australians aged over 50 for customers in NSW and the ACT.
This year, Apia was crowned with a whole host of titles in the Mozo People's Choice Awards including: Excellent Customer Service, Excellent Claims Experience, Most Recommended, and Highly Trusted. To find out what Apia has to offer, see below.
RAA has been providing quality motor, home and travel services to their members in South Australia and Broken Hill for quite some time (116 years in fact).
Australians are loving RAA for their member benefits and savings, flexible payment terms and cover that starts immediately with 21 days to pay.
This year, RAA knocked it out of the ballpark, nabbing awards in five car insurance categories of the Mozo People's Choice Awards, from Outstanding Customer Satisfaction to an Excellent Claims Experience. To check out some of the policies RAA has to offer, see below.
RACT has been a part of the Tasmanian community for 100 years. Since forming in 1923, they’ve always had the same purpose – to be Tasmania’s shoulder to lean on and voice when it matters.
RACT offers three levels of car insurance to suit Tasmanian drivers, no matter if they are regularly on the road or only occasionally.
This year, RACT took out a massive four awards for Excellent Customer Service, Most Recommended, Outstanding Customer Satisfaction and Sign-Up Experience making them a standout for Tasmanian drivers.
One of Australia’s leading car insurance providers for motoring enthusiasts, Shannons brings to the table limited use and club plate cover, laid up cover for restorations, insurance for daily drives, as well as home and contents cover.
Grabbing four awards in this year’s car insurance awards, Australians ranked the provider highly for their services including Outstanding Customer Satisfaction, Highly Trusted and more. To see what Shannons has available, see below.
As a mutual organisation, RACQ is Queensland’s largest club with 1.7 million members to its name. RACQ prides itself in offering those from the north with quality car insurance, whether you need a policy with all the bells and whistles or you simply use your car to do the basics.
A long-standing Mozo People’s Choice Award winner, RACQ was honoured with three awards this year for Outstanding Customer Satisfaction, Highly Trusted and Most Recommended.
To find out more about some of the products RACQ has available, see below.
GIO Australia was founded in 1927 and as an Australian general insurance provider, it specialises in cover for things like car, home and contents, travel and life insurance. The provider offers a range of car insurance policies depending on your needs and budget. They’ll even throw in free 12 months roadside assistance with any Comprehensive or Platinum car insurance policy (T&Cs apply).
GIO scooped two awards in 2023 for Excellent Claims Experience and Sign-up Experience. To see what GIO has to offer, see below.
For over 90 years, NRMA have been protecting Australians for things like home, car, business and their travels. Backed by IAG, the leading general insurer in Australia and New Zealand, NRMA is a long-standing provider that has built a name for itself amongst Aussies all over the country.
NRMA offers several types of car insurance to suit most drivers depending on their needs.
Winning the Highly Trusted title, plus an award for Outstanding Customer Satisfaction, NRMA have been a popular name in our winners list since 2012. To learn what else NRMA has on offer, see below.
Established in 1905, RAC was created by a group of motoring enthusiasts, and has since expanded to over one million members in WA.
Whether you use a car to get from A to B, use your vehicle for work or need specialised cover for a classic set of wheels, RAC has a policy to help get the right cover for your vehicle. RAC offers online discounts, savings for multiple policies, a local claims team and other benefits that have made the company a popular choice for Western Australians.
Having scooped up awards for Outstanding Customer Satisfaction and for Excellent Claims Experience, RAC is a clear standout in the Australian car insurance market. See below some of RAC’s policy options.
In 1914, founder GJ Coles created a store that would lower the costs of living for Australian families and this philosophy continues more than 100 years later.
Coles Car Insurance is brought to you by the supermarket trusted by Aussies for decades backed by IAG – Australia's largest insurer with over 160 years’ insurance experience.
This year, Coles scooped our People’s Choice award for Excellent Claims Experience, making them a great contender for Aussies. To find out more about what Coles has to offer, see below.
There were 52 different car insurance providers rated by survey respondents in the 2023 Mozo People’s Choice Awards. To see the full list of brands, see our People’s Choice Methodology Report.
Over 2,700 Australians were surveyed in the car insurance category. In each category, all providers who received at least 30 responses were eligible. The judges then ranked providers in order by average rating, and then determined an appropriate cut-off point to separate winners from the rest. More information can be found in our methodology report.
This can be a difficult question to answer, as the best car insurance for one person could vary from that of another person and it’s not all about price either. You may want top notch new car replacement protection, or generous cover for your personal items, or you could value great customer service most highly . But if you're looking for somewhere to begin comparing your options, our winners list is a great place to start, having been chosen by real Australians to determine those that they loved best.
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