Mozo peoples choice awards 2022

Mozo People’s Choice Awards for Health Insurance 2022

There are a lot of important variables to consider when choosing a health insurance provider. But how can you trust that providers will actually deliver on their promises? Well, that is where the People’s Choice Health Insurance Awards come in. Winners are based on the experiences of over 2000 real-life Australians, just like you. See the providers who came out on top for excellent customer service, value for money, sign-up experiences, claims experiences and more.

Excellent Claims Experience

Excellent Customer Service

Highly Trusted

Most Recommended

Outstanding Customer Satisfaction

Sign-Up Experience

Value for Money


Health insurance award winners

From the peace of mind knowing you are covered should you have an accident, to reducing the cost of a hospital visit or your yearly dental check-up, there is a lot to love about health insurance. But when it comes to making decisions that might affect our well-being, it is important to feel confident and secure in our choice. 

“Thousands of Australians voted in the 2022 health insurance category this year, sharing their opinions and experiences,” said Peter Marshall, Mozo People’s Choice Awards adjudicator. “With so many important aspects of service to consider when choosing a health insurance provider, we made sure to include award categories that looked beyond overall customer satisfaction. This year, providers have received awards for factors like claim experiences, trustworthiness, and importantly, value for money.” 

ahm logo

ahm People’s Choice Awards 2022

Most Recommended Excellent Claims Experience Sign-Up Experience Outstanding Customer Satisfaction
Most%20 recommended Excellent%20 claims%20 experience Sign up%20 experience Outstanding%20 customer%20 satisfaction

Over the past 40 years, more than 700,000 Australians have trusted ahm with their health insurance needs, and clearly, it has been doing a good job, with ahm voted into this year's awards. According to ahm, they offer a straightforward approach to private health insurance, to make life a little bit easier.  Backed by one of the largest health insurers in Australia, ahm is part of Medibank. Policyholders also get to cash in some extra perks, such as savings at Specsavers and OPSM, or even discounted gym membership at Goodlife Health Club (T&C’s apply). 

Taking home not only the coveted outstanding customer satisfaction award, but also awards for sign-up experience, excellent claims experiences and most recommended, ahm has exceeded customer expectations in multiple areas.

Compare ahm health insurance policies: 

AIA logo

AIA People’s Choice Awards 2022

Most Recommended Value for Money Outstanding Customer Satisfaction
Most%20 recommended Value%20for%20 money Outstanding%20 customer%20 satisfaction

AIA has been providing Australians with what they deem a ‘different kind of health insurance’ for more than 50 years. Choose between flexible or comprehensive policy options, and gain access to the AIA vitality well-being program. This program rewards members for taking steps towards living a healthier lifestyle with perks such as online health assessments, free annual in-pharmacy health checks and even up to 50% off gym memberships with selected fitness providers (T&C’s apply). With a 100% Australian based support staff, AIA policyholders can count on getting localised customer service. 

Scoring big in this year's awards, AIA has been recognised with the coveted outstanding customer satisfaction award, as well as most recommended and value for money.

Learn more about AIA health insurance: 

CBHS Corporate logo

CBHS Corporate People’s Choice Awards 2022

Highly Trusted Outstanding Customer Satisfaction
Highly%20 trusted Outstanding%20 customer%20 satisfaction

CBHS Corporate is part of CBHS Health, which has been operating in the health insurance market for 70 years. Policyholders can utilise the Choice Network, which grants access to 7,000 dental and optical services nationwide that could reduce or remove the gap for extra services. Other selling points include better living programs that offer professional guidance and support and the CBHS app that allows the management of policies, details, claims and more. CBHS boasts that they have made the claiming process simple and stress-free, so if you hate excessive paperwork, this provider could be the one for you. 

Getting the thumbs up from customers for its treatment of customers, CBHS Corporate has been recognised with an award for outstanding customer service and the highly trusted award.

Visit the CBHS Corporate website and learn more:

Defence Health logo

Defence Health People’s Choice Awards 2022

Most Recommended Excellent Claims Experience Sign-Up Experience Value for Money Highly Trusted Excellent Customer Service Outstanding Customer Satisfaction
Most%20 recommended Excellent%20 claims%20 experience Sign up%20 experience Value%20for%20 money Highly%20 trusted Excellent%20 customer%20 service Outstanding%20 customer%20 satisfaction

An industry-specific health insurance provider, Defence Health offers a range of policy options for ADF members and those that are connected to ADF, whether it be through a family member, past service or work. With over 65 years of experience, Defence Health is a not-for-profit organisation that promises to focus on keeping premiums low. The claiming process can be completed online or through the app, with a simple snap of a receipt, according to Defence Health. 

With a clean sweep across all award categories, including the coveted outstanding customer satisfaction award, it could be worthwhile checking this provider out if you qualify.

See below to visit the Defence Health website and learn more.

Teachers Health logo

Teachers Health People’s Choice Awards 2022

Most Recommended Excellent Claims Experience Sign-Up Experience Value for Money Highly Trusted Excellent Customer Service Outstanding Customer Satisfaction
Most%20 recommended Excellent%20 claims%20 experience Sign up%20 experience Value%20for%20 money Highly%20 trusted Excellent%20 customer%20 service Outstanding%20 customer%20 satisfaction

If you work in education, then Teachers Health could be a great health insurance provider option to consider. As a not-for-profit organisation, Teacher Health is all about focusing on the value it provides its members and the community. For example, Teacher Health offers additional health and well-being support to policyholders, as well as gives back to the education community through various activities such as sponsorships and research. On its website, you can find information on specialist healthcare providers that may charge either no gap or a known gap for hospital treatments,  find a hospital where you will be covered or search for an extras provider. 

Impressing its customer base this year, Teachers Health takes home an award in every single category!

Learn more about Teachers Health: 

GMHBA logo

GMHBA People’s Choice Awards 2022

Excellent Claims Experience Sign-Up Experience Highly Trusted Excellent Customer Service
Excellent%20 claims%20 experience Sign up%20 experience Highly%20 trusted Excellent%20 customer%20 service

Community focused and not-for-profit health insurance provider GMHBA was a big hit with Aussies this year. Operating for over 85 years, GMHBA is a regionally based health fund that is partnered with the AIA vitality health and well-being program. What does this mean for you? Well, policyholders of GMHBA can earn points by completing health assessments and activities that promote well being to gain rewards and discounts. A range of health programs are available to eligible members, such as in-home rehab, chronic disease management, and more. Being a not-for-profit organisation, there are no shareholders or overseas owners demanding massive profits, which according to GMHBA means members come first. 

Emerging victorious in four award categories this year, it is safe that GMHBA has been delivering some great customer experiences. 

Head to the GMHBA website to learn more: 

HBF logo

HBF People’s Choice Awards 2022

Highly Trusted Excellent Customer Service
Highly%20 trusted Excellent%20 customer%20 service

If you want a health insurance provider that you can trust, then Hbf could be a great option. Helping Aussies with their healthcare needs for more than 80 years, Hbf is another not-for-profit health insurance provider. Benefits that members can receive, depending on the policy they choose, include urgent ambulance cover, private rooms in hospitals and more. Plus, Hbf has in place some pretty cool loyalty reward programs if you choose to stick around for a couple of years. 

Reflecting its ability to follow through on promises and support for customers, Hbf was recognised by Aussies as being highly trusted and having some of the best customer services.

Learn more about HBF health insurance:

Australian Unity logo

Australian Unity People’s Choice Awards 2022

Value for Money
Value%20for%20 money

Australian Unity has been operating in the Aussie health insurance landscape for a whopping 180 years. Securing a spot in this year's People’s Choice Awards, clearly, all that experience has paid off. Perhaps one of the most alluring aspects of Australian Unity is that they promise to help you find the cover that meets your needs and your budget. There are some added perks that come with being an Australian Unity member, such as receiving discounts at restaurants and egiftcards. Members can manage their health insurance online 24/7, including making claims, tracking benefits and more. 

Voted as having some of the best value for money, Aussies are clearly taken with the offerings of this provider.

Visit the Australian Unity website and learn more:

FAQs

What other award categories do the 2022 People’s Choice Awards cover?

There are 22 categories in the 2022 People's Choice Awards, including: 

  • Banking
  • Car Insurance 
  • Home Insurance 
  • Health Insurance 
  • Superannuation 
  • Share Trading 
  • International Money Transfer 
  • Broadband Plans 
  • Mobile Plans 
  • Online Electronics Retailers 
  • Online Home Appliance Retailers 
  • Supermarkets 
  • Online Supermarkets 
  • Online Pet Supplies 
  • Fitness Providers 
  • Smartphones 
  • Energy 
  • Headphones 
  • Televisions 
  • Fridges 
  • Coffee Machines 
  • Vacuum Cleaners
How many health insurance providers were considered in the 2022 awards?

This year there were 48 health insurance providers who received enough votes to be in contention for an award. A few too many to list here, so feel free to check out the methodology report and review the full list!

I work for one of the winning telcos. How can we promote our award win?

To review our range of promotional options available, get in touch with the Mozo  account management team.