Our mobile phones are now more than just a way to call or speak with friends and family or do business. They are our means of communication, banking, entertainment, weather service and photo library – all in one. This means that having a reliable and cost effective phone plan is a must.
“Nearly 3,300 Australians provided their opinions and experience of more than 42 mobile phone plan providers for these awards,” said Peter Marshall, Mozo People’s Choice Awards adjudicator.
“We recognise that there will be some elements of a mobile phone plan that are more important for some people than others, which is why in addition to Overall Customer Satisfaction we’ve got categories like Clearest Billing and Network Reliability to highlight the providers that have impressed their customers in these areas.”
As a brand known for providing value for groceries and household items, it’s no surprise that ALDI is a big hit with savvy Australians for its mobile phone plans. ALDImobile offers a range of mobile phone plans including family, pay as you go and data plans. Its mobile plans are competitively priced and other reasons for customers choosing ALDI mobile might include data rollover, number portability, auto recharge and no lock in contracts. To switch to ALDImobile or set up a new plan, customers can visit an ALDI store or order directly online.
ALDImobile is clearly a people’s favourite. This year, it took out four Mozo People’s Choice Awards for network reliability, value for money, most recommended, and outstanding customer satisfaction. To find some of the mobile plans that ALDImobile offers, see below.
amaysim has been operating in Australia for over a decade and has built up over 1.2 million customers. amaysim plans are designed with the customer’s needs in mind and include SIM-Only, data, and long term plan options. amaysim mobile plans include no lock-in contracts, generous data inclusions, access to the Optus 4G Plus Network and often plans include bonuses. There is also unlimited data banking available on plans which means that if you stay on your plan, unused data rolls over and it never expires.
You can purchase amaysim plans online or alternatively at over 12,000 retail stores including Australia Post, Coles, Woolworths and 7-Eleven.
amaysim are regulars in the Mozo People’s Choice Awards honour roll, with 2023 seeing them take out four titles. They won for clearest billing, value for money, most recommended, and outstanding customer satisfaction. To see some of the mobile plans that amaysim offers, have a look below.
Not just the spot for fresh food and groceries, Woolworths are also impressing customers with their offerings in the mobile phone plan arena. This year, Woolworths Mobile won Mozo People’s Choice Awards for value for money, most recommended, and outstanding customer satisfaction.
Locking in a mobile plan with Woolworths Mobile could also net you some sweet deals, like 10% off of one grocery shop per month (up to $50 off). You can choose between sim-only, phone included, long expiry and pre-paid plans, making it easy to decide what’s best for you. See what plans Woolworths Mobile has to offer.
Kogan is something of a one-stop shop for many Australians, offering everything from televisions and fridges to insurance and internet. Kogan Mobile has made a real impression with their customers and their wallets, winning the 2023 Mozo People’s Choice Awards for value for money and clearest billing.
Kogan Mobile offers both monthly and prepaid mobile phone plans, allowing you to find the option that works best for your data usage and needs. You can gain instant access to your mobile plan with an eSim, bringing your own handset and phone number. See some of the mobile phone plans Kogan Mobile has to offer below.
There were 42 providers voted on by Aussie customers for the mobile plans category in the 2023 Mozo People’s Choice Awards.
To see the full list of those included, check out the methodology report.
In total, 3,290 Australians were surveyed in the mobile phone plans category. In each category, all providers who received at least 30 responses were eligible. The judges then ranked providers in order by average rating, and then determined an appropriate cut-off point to separate winners from the rest. More information can be found in our methodology report.
The best mobile phone plan for you will depend on your communications needs and available budget. The Mozo People’s Choice Award winners are a good place for you to start your search, as these providers have been rated highly by their existing customers and benchmarked by our research and data experts.
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