Mozo peoples choice awards 2022

Mozo People’s Choice Awards for Mobile Phone Plans 2022

We asked thousands of Australians for their opinions about their mobile phone plan providers so that their voice can help you in your purchasing decision. These awards are decided by them, not us. See the mobile plan winners for 2022 who Aussies rate as having the best service for network reliability, billing, customer satisfaction and importantly, value for money. 

Clearest Billing

Most Recommended

Network Reliability

Outstanding Customer Satisfaction

Value for Money


Mobile phone plan award winners

Our mobile phones are now more than just a way to call or speak with friends and family or do business. They are our means of communication, banking, entertainment, weather service and photo library all in one. And this means that having a reliable and cost effective phone plan is a must. 

“Over 2500 Australians provided their opinions and experience of more than 25 mobile phone plan providers for these awards,” said Peter Marshall, Mozo People’s Choice Awards adjudicator. “We recognise that there will be some elements of a mobile phone plan that are more important for some people than others, which is why in addition to Overall Customer Satisfaction we’ve got categories like Clearest Billing and Network Reliability to highlight the providers that have impressed their customers in these areas.” 

ALDImobile logo

ALDImobile People’s Choice Awards 2022

Most Recommended Network Reliability Clearest Billing Value for Money Outstanding Customer Satisfaction
Most%20 recommended Network%20 reliability Clearest%20 billing Value%20for%20 money Outstanding%20 customer%20 satisfaction

As a brand known for providing value for money groceries and household items, it’s no surprise that ALDI is a big hit with savvy Australians for its mobile phone plans. ALDImobile offers a range of mobile phone plans including family, pay as you go and data plans. Its mobile plans are competitively priced and other reasons for customers choosing ALDI mobile might include data rollover, number portability, auto recharge and no lock in contracts. ALDIMobile also uses part of Telstra’s 4G and 3G mobile networks to provide coverage to its customers. To switch to ALDImobile or set up a new plan, customers can visit an ALDI store or order directly online.    

ALDImobile is clearly a people’s favourite. This is the third year it has had a clean sweep in the Mozo People’s Choice Awards taking out honours in all mobile phone plan categories. To review some of the mobile plans that ALDImobile offers, see below.

amaysim logo

amaysim People’s Choice Awards 2022

Most Recommended Network Reliability Clearest Billing Value for Money Outstanding Customer Satisfaction
Most%20 recommended Network%20 reliability Clearest%20 billing Value%20for%20 money Outstanding%20 customer%20 satisfaction

While Amaysim might not be a brand familiar to everyone, it has been operating in Australia for over a decade and has over 1.2 million customers. Amaysim plans are designed with its customer’s needs in mind and include SIM-Only, Data and long term plan options. Amaysim mobile plans include no lock-in contracts, generous data inclusions, access to the Optus 4G Plus Network and often plans include bonuses. There is also unlimited data banking available on plans which means that if you stay on your plan, unused data rolls over and it never expires. 

You can purchase Amaysim plans online or alternatively at over 12,000 retail stores including Australia Post, Coles, Woolworths and 7-Eleven.

Amaysim is no stranger to the Mozo People’s Choice Awards winners list. It won several awards last year but 2022 is the year customers have given it the thumbs up in all mobile phone plan categories. To review some of the mobile plans that Amaysim offers, see below.

Belong logo

Belong People’s Choice Awards 2022

Most Recommended Network Reliability Clearest Billing Value for Money Outstanding Customer Satisfaction
Most%20 recommended Network%20 reliability Clearest%20 billing Value%20for%20 money Outstanding%20 customer%20 satisfaction

Belong has been helping Australians to send emojis, game it up and stream their hearts out since 2013 (their words not ours). It is owned by Telstra, so you’ll get 3G and 4G network coverage. It was the first telco to go carbon neutral in 2019. All its products and services are carbon-neutral certified at no extra cost to you. Belong offers mobile and data plans with no lock-in contracts so you can change your plan at any time. There are no gotchas either according to Beyond, its plans don’t have unexpected fees or excess data charges, this could be why its customers praised it for Clearest Billing and Value for Money. Plans also have unlimited data banking so if you don’t use up all your data in the month, it rolls over. You’ll only be able to set up or switch to Belong online not via a retail store but it has online help should you need.     

Belong picked up its game in 2022 with a clean sweep across all Mozo People’s Choice Awards Categories including Outstanding Customer Satisfaction and Most Recommended. To review some of Belong’s plans and offers, see below.

Boost Mobile logo

Boost Mobile People’s Choice Awards 2022

Most Recommended Network Reliability Outstanding Customer Satisfaction
Most%20 recommended Network%20 reliability Outstanding%20 customer%20 satisfaction

Boost Mobile has been around since 2000 and is no stranger to the Mozo People’s Choice Awards having won awards in 2020, 2021 and now 2022. Boost offers a range of prepaid mobile plans including starter packs, data only and 28 day or 12 month plans. Network coverage shouldn’t be an issue as Boost runs on the full 4G & 4GX Telstra Mobile Network which covers 99.3% of Australia's population. There are no lock in contracts, you can port your existing number if switching providers or take one of theirs and plans come with generous data allowances. You can sign up with boost online and get your SIM delivered to you anywhere in Australia or pick up a SIM at one of the 9000 retail outlets including Australia post, JB HiFi, BP and KMart. 

Boost scored three People’s Choice awards in 2022 including the coveted Outstanding Customer Satisfaction Award, Most Recommended and Network Coverage awards. See below some of the plans currently available.

Kogan Mobile logo

Kogan Mobile People’s Choice Awards 2022

Value for Money
Value%20for%20 money

If you’re looking for value for money, Kogan Mobile is a brand that could deliver. It has a range of plans to suit most people’s needs and budgets. Choose between monthly and 365 day prepaid plans. All plans include unlimited standard calls and texts within Australia. You can BYO your existing phone number or get one of theirs and you can get activated in minutes with the eSIM. There is the option to earn 1 Qantas Point for every $2 spent on Kogan Mobile (conditions apply) and complimentary Kogan First Membership which unlocks free delivery on thousands of products, exclusive member discounts via Kogan. 

See below some of the plans currently available from the provider Aussies rated for Value for Money in this year’s People’s Choice Awards. 

FAQs

How many mobile phone providers were considered for the Mozo People’s Choice Awards?

There were 25 mobile phone plan providers that were in contention for the 2022 awards including:

  • AGL

  • ALDI mobile

  • amaysim

  • Aussie Broadband

  • Barefoot Telecom

  • Belong

  • Bendigo Telco

  • Boost mobile

  • Catch Connect

  • Circles.Life

  • Coles

  • Dodo

  • Exetel

  • iiNet

  • Kogan Mobile

  • Lebara Mobile

  • Moose Mobile

  • Optus

  • Southern Phone

  • Telstra

  • TPG

  • Vaya

  • Vodafone

  • Woolworths

How did you determine the winners for each Mobile Phone Plan Award?

Over 2500 Australians were surveyed in the mobile phone plan category. In each category, all providers who received at least 30 responses were eligible. The judges then ranked providers in order by average rating, and then determined an appropriate cut-off point to separate winners from the rest. More information can be found in our People’s Choice Awards methodology report.

What’s the best mobile phone plan?

The best mobile phone plan for you will depend on your communications needs and available budget. The Mozo People’s Choice Award winners are a good place for you to start your search, as these providers have been rated highly by their existing customers and benchmarked by our research and data experts.

I work for one of the winning telcos. How can we promote our award win?

Firstly, congratulations. We have a range of promotional options available, please get in touch with our account management team.