Mozo peoples choice awards 2023

Mozo People’s Choice Awards for Travel Insurance 2023

Australians love to travel, and whether it be interstate or abroad, choosing the right travel insurance company is important to get the cover that meets your travel needs. In this year’s People’s Choice awards for travel insurance we surveyed 838 Aussies to find out which providers were their favourites for things like customer satisfaction, trust and claims experience.

Excellent Claims Experience

Excellent Customer Service

Highly Trusted

Most Recommended

Outstanding Customer Satisfaction

Sign-Up Experience


Australia Post logo

Australia Post People’s Choice Awards 2023

Outstanding Customer Satisfaction Excellent Customer Service Highly Trusted Sign-Up Experience Most Recommended
Outstanding%20 customer%20 satisfaction 2023 Excellent%20 customer%20 service 2023 Highly%20 trusted 2023 Sign up%20 experience 2023 Most%20 recommended 2023

Australia Post has a rich history dating back to 1809. With over 200 years of operation they have established a diverse and one of the largest portfolios in Australia.

Australia Post Travel Insurance brings with it a range of domestic and international cover to suit all kinds of Australian travellers with a 24/7 travel emergency team and choice of excess.

This year’s People’s Choice awards saw Australians vote Australia Post with the most awards, taking the crown for categories including Most Recommended, Highly Trusted, Sign-Up Experience, Excellent Customer Service and Outstanding Customer Satisfaction.

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Allianz logo

Allianz People’s Choice Awards 2023

Excellent Customer Service Excellent Claims Experience
Excellent%20 customer%20 service 2023 Excellent%20 claims%20 experience 2023

Offering cover for Australians since 1914, Allianz claims to service three million Australians, putting the needs for their customers first.

Allianz offer Basic, Comprehensive, Domestic, and Multi-Trip Plans to choose from, with varying levels of cover suitable for Australian singles, duos or families. 

As voted by everyday Australians, Allianz has been awarded for Excellent Customer Service and Excellent Claims Experience in this year’s awards.

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Flight Centre logo

Flight Centre People’s Choice Awards 2023

Sign-Up Experience Most Recommended
Sign up%20 experience 2023 Most%20 recommended 2023

The flagship brand of Flight Centre Travel Group, Flight Centre is an Australian born international travel company, operating for over 40 years. It's recognised as one of the top five largest travel agencies in the world today with more than 2,000 leisure, corporate and wholesale businesses in 11 countries.

From flights, stays, holidays, cruises, tours and travel insurance, the provider brings a wealth of knowledge that has been popular with Australians for decades.

This year, Flight Centre took out awards for Most Recommended and Sign-up Experience as voted by Australians.

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RACV logo

RACV People’s Choice Awards 2023

Highly Trusted Most Recommended
Highly%20 trusted 2023 Most%20 recommended 2023

RACV started in 1903 and now has more than two million members to its name. Providing Victorians with a range of insurance options to protect them against the everyday, make them a favourite to Victorians in the market for travel insurance. RACV has an Australian-based customer service team, exclusive discounts for RACV members and offer a great selection of policies to suit a range of travellers.

Winning awards for Most Recommended and Highly Trusted, they are favourite for Victorians who are ready to explore.

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1Cover logo

1Cover People’s Choice Awards 2023

Excellent Claims Experience
Excellent%20 claims%20 experience 2023

Since 2003, 1Cover has provided travel insurance to more than 1.5 million  customers nationwide, with different levels of cover to suit all kinds of travellers domestically and abroad.

1Cover offers a long list of features like 24/7 emergency assistance and additional cover for things like cancellations, loss of luggage and credit card fraud.

This year, 1Cover resonated with Aussies, taking out an award for Excellent Claims Experience in the travel insurance category.

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Qantas logo

Qantas People’s Choice Awards 2023

Outstanding Customer Satisfaction
Outstanding%20 customer%20 satisfaction 2023

Qantas Airways Limited is the country's largest airline by fleet size, international flights, and international destinations. It is the second oldest airline still in operation, founded in November 1920.

Qantas offers three travel insurance policies; international, Australian and multi-trip cover, Qantas offers 24/7 emergency assistance, cover for medical expenses and cover for cancellation due to illness.

In this year’s People’s Choice awards, Australians voted to award Qantas for Outstanding Customer Satisfaction.

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FAQs

How did we collect customer votes for the awards?

To measure people's attitudes and opinions towards their current travel insurance providers a total of 838 Australian respondents were surveyed in 2023. Sourced via a partnership with CINT, respondents were asked to nominate companies they use and then rank these out of 10 across a range of factors.

How many travel insurance providers were considered in the 2023 awards?

This year there were 49 travel insurance providers who were rated for this award. To see the full list of brands, see our People’s Choice Methodology Report.

I work for one of the winning providers. How can we promote our win?

Congratulations! We have a wide range of promotional options available if you wish to advertise your win. To do so, get in touch with our account management team.