Mozo peoples choice awards 2024

Mozo People’s Choice Awards for Travel Insurance 2024

Australians love to travel, and whether it be interstate or abroad, choosing the right travel insurance company is important to get the cover that meets your travel needs. In this year’s People’s Choice awards for travel insurance we surveyed 1,487 Aussies to find out which providers were their favourites for things like customer satisfaction, trust and claims experience.

Excellent Claims Experience

Excellent Customer Service

Highly Trusted

Most Recommended

Outstanding Customer Satisfaction

Sign-Up Experience


If you have your heart set on new adventures, near or far, choosing the right travel insurance provider for your needs is a must. This year’s People’s Choice awards for Travel Insurance focuses on the things that matter the most like customer satisfaction, claims, sign-up experience and more.

“With the pick-up in travel over the last few years, more and more Australians are needing to find a travel insurance company that meets their needs,” said Mozo People’s Choice Awards Judge Peter Marshall.

“In this year’s People’s Choice awards, everyday Australians voted who their stand-outs were to help make choosing the best provider a little easier.”

InsureandGo logo

InsureandGo People’s Choice Awards 2024

Outstanding Customer Satisfaction Excellent Customer Service Highly Trusted Sign-Up Experience
Outstanding%20 customer%20 satisfaction 2024 Excellent%20 customer%20 service 2024 Highly%20 trusted 2024 Sign up%20 experience 2024

InsureandGo has quickly become a top choice for Australians seeking reliable travel insurance solutions. With a commitment to excellence and customer satisfaction, InsureandGo offers a comprehensive range of coverage options designed to meet the diverse needs of travellers.

Whether you're planning a weekend getaway or an international adventure, InsureandGo provides peace of mind with outstanding customer service and flexible policies. Their seamless sign-up experience makes getting covered quick and easy, ensuring you're protected from the moment you book your trip.

This year, InsureandGo has swept the Mozo People's Choice Awards, winning accolades for Outstanding Customer Satisfaction, Excellent Customer Service, Highly Trusted, and Sign-Up Experience. 

Australia Post logo

Australia Post People’s Choice Awards 2024

Outstanding Customer Satisfaction Excellent Claims Experience Most Recommended
Outstanding%20 customer%20 satisfaction 2024 Excellent%20 claims%20 experience 2024 Most%20 recommended 2024

Australia Post has a rich history dating back to 1809. With over 200 years of operation they have established a diverse and one of the largest portfolios in Australia.

Australia Post Travel Insurance brings with it a range of domestic and international cover to suit all kinds of Australian travellers with a 24/7 travel emergency team and choice of excess.

This year’s People’s Choice awards saw Australians vote Australia Post for three awards including; Outstanding Customer Satisfaction, Excellent Claims Experience and Most Recommended.

Commonwealth Bank logo

Commonwealth Bank People’s Choice Awards 2024

Excellent Customer Service Highly Trusted Most Recommended
Excellent%20 customer%20 service 2024 Highly%20 trusted 2024 Most%20 recommended 2024

Commonwealth Bank has been a trusted pillar of Australian banking for generations, offering a wide array of financial solutions to meet the diverse needs of customers nationwide.

Whether you're embarking on a domestic adventure or jet-setting across the globe, Commonwealth Bank Travel Insurance offers peace of mind with a range of coverage options that could suit your needs. With a dedicated 24/7 travel emergency team standing by and flexible excess choices, you can travel confidently knowing you're protected every step of the way.

This year, Commonwealth Bank received multiple awards in the Mozo People's Choice Awards for Travel Insurance, including Excellent Customer Service, Highly Trusted, and Most Recommended.

Flight Centre logo

Flight Centre People’s Choice Awards 2024

Highly Trusted
Highly%20 trusted 2024

The flagship brand of Flight Centre Travel Group, Flight Centre is an Australian born international travel company, operating for over 40 years. It's recognised as one of the top five largest travel agencies in the world today with more than 2,000 leisure, corporate and wholesale businesses in 11 countries.

From flights, stays, holidays, cruises, tours and travel insurance, the provider brings a wealth of knowledge that has been popular with Australians for decades.In this year’s Mozo People’s Choice awards, Flight Centre took out an award for Highly Trusted.

Medibank logo

Medibank People’s Choice Awards 2024

Most Recommended
Most%20 recommended 2024

Medibank has long been a trusted name in healthcare for Australians, providing comprehensive insurance solutions to support the wellbeing of individuals and families nationwide. Medibank offers a range of health insurance options designed to meet diverse needs.

Whether you're looking for coverage for hospital stays, extras like dental and optical, or comprehensive packages that include both, Medibank ensures peace of mind with excellent customer service and policies. Their user-friendly sign-up experience makes getting covered a breeze, ensuring you can access the care you need when you need it most.

This year, Medibank has been given the Most Recommended award in the Mozo People's Choice Awards this year.

FAQs

How many Travel Insurance providers were considered for the Mozo People’s Choice Awards?

There were 52 travel insurance providers that competed head to head for the 2024 awards.  To find out who qualified see our methodology report.

How did we collect customer votes for the awards?

To measure people's attitudes and opinions towards their current travel insurance providers a total of 1,487 Australian respondents were surveyed in 2024. Sourced via a partnership with Cint, respondents were asked to nominate companies they use and then rank these out of 10 across a range of factors.

I work for one of the winning providers. How can we promote our win?

Congratulations! We have a wide range of promotional options available if you wish to advertise your win. To do so, get in touch with our account management team.