Virgin Australia on verge of collapse: What it means for your Velocity points

COVID-19 has hit Australian businesses hard and amongst its victims is major airline Virgin Australia. 

This morning, Virgin Australia put out an ASX announcement that said the company will enter voluntary administration. 

Prior to the spread of the coronavirus, the airline was already facing financial trouble and had been cancelling a bunch of overseas flights. 

The pandemic gave it the final push it needed to tip it over the edge. 

Naturally, with the fate of Virgin Australia looking so grim, questions around the airline’s frequent flyer program, Velocity, have shot to the surface. 

Customers have found themselves asking: what will happen to my Velocity points if Virgin Australia goes under?

Unfortunately, there is no simple answer. 

In the same ASX announcement, Virgin said that “Velocity Frequent Flyer, while owned by the Group, is a separate company and is not in administration,” meaning points are safe, for now. But there has been no indication what it means for the future of the program. 

And without the back-up of an airline, customers won’t be able to redeem their points for flights or upgrades, which, as many frequent flyers know, is often the most value-for-points way to spend them. 

Currently on the Mozo database, there are 65 rewards credit cards that use Velocity points to convert flight rewards, including cards offered by Westpac, ANZ, CommBank and NAB. 

What should I do with my Velocity points? 

Over the past few weeks, some Velocity customers transferred their points to Singapore Airlines (who is in partnership with Velocity), while others redeemed them for store gift cards. 

However, while customers are still able to earn points, the Velocity online store has now paused points redemptions, which will be in place for at least the next four weeks. 

Points will not expire during this period, and Virgin will be extending the expiration period of existing points. 

So, the unfortunate truth is, all Velocity customers have no choice but to sit tight and see what happens as updates are announced. 

Will my Velocity points disappear? 

At this point in time, there is no knowing what the future of Velocity points entails, however having your points vanish is still a possibility if history were to repeat itself. 

Cast your mind back to 2001 when Ansett Australia went into administration, customers’ point balances vanished almost instantly. 

However, when you look at more recent events, like when AirBerlin filed for insolvency back in 2017, Etihad eventually snapped up the airline’s loyalty program TopBonus, which allowed customers to use their points up a few months after AirBerlin went bust.

Some airline experts have predicted that a similar situation may occur in the case of Velocity, or that banks may get their hands on the program instead.  

But there have been no official announcements yet. 

RELATED ARTICLE: Amex's response to COVID-19 about travel bookings, credits and complimentary flights

Need to reconsider your current rewards program? Take a look at what other rewards credits cards are on offer below or jump over to our rewards credit card comparison tool. 

Rewards Credit Cards 2020 - last updated 18 September 2021

Search promoted rewards credit cards below or do a full Mozo database search. Advertiser disclosure
  • Apply By 4 Oct 2021
    Black Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Kogan Rewards Points
    $0
    No current offer
    1 point uncapped

    Kogan Money Black Card has no annual fee and no cap or expiry date on points. It comes with a 55 interest free days on purchases and a 0% balance transfer rate for the first 12 months. Earn up to $400 in Kogan.com Credit, $50 Credit on first eligible spend in 30 days and $350 Credit when you spend $1,500 on eligible purchases in 90 days from card approval.

    Details
  • Apply By 28 Oct 2021
    Rewards Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    PayPal Rewards
    $0
    50,000
    1 point uncapped

    Enjoy 50,000 bonus points (conditions apply). Receive 55 interest free days on purchases and 0% balance transfer rate for the first 20 months.

    Details
  • Apply By 30 Nov 2021
    Altitude Black
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Altitude Rewards
    $250
    150,000
    1.25 points uncapped

    Earn up to 150,000 bonus Altitude Points ($4k min. spend in the first 90 days on eligible purchases). 0% balance transfer for 18 months. 1% BT fee. $250 annual card fee. New cards only. Offer ends November 30th 2021. T&C's and exclusions apply.

    Details
  • Qantas Rewards Signature Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Qantas Frequent Flyer
    $395 $295 in the first year
    110,000
    1 point up to $5,000/month, then
    0.5 points up to $20,000/month

    NABs fastest way to earn Qantas Points. 110,000 bonus Qantas Points when you spend $3,000 on everyday purchases within 60 days of account opening and keep the card open for 12 months. Access to 6 complimentary insurances when you make eligible purchases.

    Details
  • Apply By 26 Oct 2021
    Explorer® Credit Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Membership Rewards
    $395
    150,000
    2 points uncapped

    Receive 150,000 Bonus Membership Rewards Points when you apply online by 26 October 2021, are approved and spend $3,000 on your new Card within the first 3 months. T&Cs apply. New Card Members only.

    Details
  • Amplify Rewards Signature
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Rewards
    $279
    200,000
    1.5 points uncapped

    Earn up to 200,000 Bonus Amplify Rewards Points over 2 years (100k yr 1, 100k yr 2) when you spend $12k on eligible purchases each year. New cards only, Eligibility criteria and T&Cs apply. Offer ends November 30th 2021.

    Details
  • Apply By 13 Dec 2021
    Velocity Platinum Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Velocity Frequent Flyer
    $375
    120,000
    1.25 points uncapped

    Receive 120,000 bonus Velocity Points and 120 Status Credits when you apply online by 13 December 2021, are approved and spend $4,500 on your new Card within the first 3 months. New Card Members Only. Enjoy a complimentary domestic return flight with Virgin Australia to selected cities, each year after your first card spend.

    Details
  • Velocity Escape Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Velocity Frequent Flyer
    $0
    No current offer
    0.75 points uncapped

    Earn up to 1.75 Velocity Points. Have limited stress with the Velocity Escape with no annual fee. Credit Card Provider of the Year in the Mozo Experts Choice Awards 2020^. T&C’s apply

    Details
  • Apply By 30 Nov 2021
    Altitude Platinum
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Qantas Frequent Flyer
    $200 $149 in the first year
    60,000
    0.5 points uncapped

    Earn up to 60,000 bonus Qantas Points ($3k min. spend in the first 90 days on eligible purchases). 0% p.a. for 18 months on balance transfers requested at card application. 1% BT fee applies. $99 + $50 Annual Qantas Rewards card fee for the first year. New cards only. Offer ends November 30th 2021. T&C's and exclusions apply.

    Details
  • Qantas Rewards Premium Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Qantas Frequent Flyer
    $250
    65,000
    0.66 points up to $3,000/month, then
    0.33 points up to $6,000/month

    65,000 bonus Qantas Points when you spend $2,500 within 60 days (T&Cs apply).

    Details
  • Apply By 20 Oct 2021
    American Express Platinum Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Qantas Frequent Flyer
    $295
    35,000
    0.5 points uncapped

    Earn 35,000 Qantas Points or 70,000 Membership Rewards Points when you apply online by 20 October 2021, are approved and spend $1,500 at locations excluding David Jones on your new Card within the first three months. Available to new David Jones American Express Platinum Card Members only.

    Details
  • Amplify Qantas Platinum
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Qantas Frequent Flyer
    $99
    60,000
    0.5 points uncapped

    Earn 60,000 bonus Qantas Points (min $3,000 spend in the first 3 months). New cards only, Eligibility criteria and T&Cs apply. Offer ends November 30th 2021.

    Details
  • Apply By 20 Oct 2021
    American Express Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Membership Rewards
    $99
    50,000
    1 point uncapped

    Earn 50,000 Membership Rewards Points or 25,000 Qantas Points when you apply online by 20 October 2021, are approved and spend $1,500 at locations excluding David Jones on your new Card within the first three months. Available to new David Jones American Express Card Members only.

    Details
  • Amplify Qantas Signature
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Qantas Frequent Flyer
    $279
    90,000
    0.75 points uncapped

    Earn 90,000 bonus Qantas Points - when you spend $6,000 on eligible purchases within 90 days of card approval (T&Cs apply)

    Details
  • Rewards Platinum Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    NAB Rewards
    $195
    60,000
    1 point uncapped

    Up to 60,000 bonus points (T&Cs apply). Also get 1 NAB reward point for every $1 spent on everyday purchases.

    Details
  • Amplify Rewards Platinum
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Qantas Frequent Flyer
    $99
    60,000
    0.5 points uncapped

    Earn 60,000 bonus Qantas Points (min $3,000 spend in the first 3 months). New cards only, Eligibility criteria and T&Cs apply. Offer ends November 30th 2021.

    Details
  • Apply By 30 Nov 2021
    Altitude Platinum
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Altitude Rewards
    $150 $49 in the first year
    130,000
    1 point uncapped

    Earn up to 130,000 bonus Altitude Points ($3k min. spend in the first 90 days on eligible purchases). 0% p.a. for 22 months on balance transfers requested at card application. 1% BT fee applies (rate reverts to the variable cash advance rate after). Discounted annual card fee of $49 for the first year ($150 thereafter). New Cards only. Offer ends November 30th 2021. T&C's and exclusions apply.

    Details
  • Qantas Discovery Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Qantas Frequent Flyer
    $0
    10,000
    0.75 points uncapped

    Receive 10,000 bonus Qantas Points when you apply by online by 27 October 2021, are approved and spend $750 on your new Card within the first 3 months. Offer available to new Card Members only. Mozo Experts Choice Qantas Frequent Flyer Credit Card Winner 2020.

    Details
  • Qantas Premium Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Qantas Frequent Flyer
    $249
    30,000
    1 point uncapped

    Receive 30,000 bonus Qantas Points when you apply online, are approved and spend $3,000 on your new Card within the first 3 months. T&Cs apply. New Card Members only. Credit Card Provider of the Year in the Mozo Experts Choice Awards 2020^.

    Details
  • Amplify Rewards Platinum
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Rewards
    $99
    80,000
    1 point uncapped

    80,000 bonus Amplify Points (min $3,000 spend within 90 days. 0% p.a. for 15 months on balance transfers requested at card application (1% BT fee). New cards only, Eligibility criteria and T&Cs apply. Offer ends November 30th 2021.

    Details
  • Cashback Credit Card
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Cashback Rewards
    $120 $0 in the first year
    No current offer
    1 point uncapped

    Get 5% Bonus Cashback in the first 3 months and no monthly fee for the first 12 months. Additional 1.5% cashback with American Express Shop Small Campaign (conditions apply). Complimentary perks and insurances. Eligibility criteria and T&Cs apply.

    Details
  • Amplify Rewards Signature
    Rewards program
    Annual fee
    Bonus points
    Earn rate per $1
    Rewards
    $279
    200,000
    1.5 points uncapped

    Earn up to 200,000 Bonus Amplify Rewards Points over 2 years (100k yr 1, 100k yr 2) when you spend $12k on eligible purchases each year. New cards only, Eligibility criteria and T&Cs apply. Offer ends November 30th 2021.

    Details

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