Virgin Australia on verge of collapse: What it means for your Velocity points
COVID-19 has hit Australian businesses hard and amongst its victims is major airline Virgin Australia.
This morning, Virgin Australia put out an ASX announcement that said the company will enter voluntary administration.
Prior to the spread of the coronavirus, the airline was already facing financial trouble and had been cancelling a bunch of overseas flights.
The pandemic gave it the final push it needed to tip it over the edge.
Naturally, with the fate of Virgin Australia looking so grim, questions around the airline’s frequent flyer program, Velocity, have shot to the surface.
Customers have found themselves asking: what will happen to my Velocity points if Virgin Australia goes under?
Unfortunately, there is no simple answer.
In the same ASX announcement, Virgin said that “Velocity Frequent Flyer, while owned by the Group, is a separate company and is not in administration,” meaning points are safe, for now. But there has been no indication what it means for the future of the program.
And without the back-up of an airline, customers won’t be able to redeem their points for flights or upgrades, which, as many frequent flyers know, is often the most value-for-points way to spend them.
Currently on the Mozo database, there are 65 rewards credit cards that use Velocity points to convert flight rewards, including cards offered by Westpac, ANZ, CommBank and NAB.
What should I do with my Velocity points?
Over the past few weeks, some Velocity customers transferred their points to Singapore Airlines (who is in partnership with Velocity), while others redeemed them for store gift cards.
However, while customers are still able to earn points, the Velocity online store has now paused points redemptions, which will be in place for at least the next four weeks.
Points will not expire during this period, and Virgin will be extending the expiration period of existing points.
So, the unfortunate truth is, all Velocity customers have no choice but to sit tight and see what happens as updates are announced.
Will my Velocity points disappear?
At this point in time, there is no knowing what the future of Velocity points entails, however having your points vanish is still a possibility if history were to repeat itself.
Cast your mind back to 2001 when Ansett Australia went into administration, customers’ point balances vanished almost instantly.
However, when you look at more recent events, like when AirBerlin filed for insolvency back in 2017, Etihad eventually snapped up the airline’s loyalty program TopBonus, which allowed customers to use their points up a few months after AirBerlin went bust.
Some airline experts have predicted that a similar situation may occur in the case of Velocity, or that banks may get their hands on the program instead.
But there have been no official announcements yet.
RELATED ARTICLE: Amex's response to COVID-19 about travel bookings, credits and complimentary flights
Need to reconsider your current rewards program? Take a look at what other rewards credits cards are on offer below or jump over to our rewards credit card comparison tool.
Rewards Credit Cards 2020 - last updated 25 December 2024
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Citi Rewards - Rewards Points Offer
Citi Rewards Program
$199 $99 in the first year
100,000
1 point up to $10,000/month
100,000 bonus Citi reward Points when you spend $5,000 on eligible purchases within 3 months from approval. That’s $400 when you Pay with Points! Earn up to 1 Citi reward Point per $1 on eligible transactions. Apply for a credit limit from $2,000 up to $100,000. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
CompareCompareRewards - Rewards Points Offer
100,000 bonus Citi reward Points when you spend $5,000 on eligible purchases within 3 months from approval. That’s $400 when you Pay with Points! Earn up to 1 Citi reward Point per $1 on eligible transactions. Apply for a credit limit from $2,000 up to $100,000. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
- Rewards program
- Citi Rewards Program
- Annual fee
- $199 $99 in the first year
- Bonus points
- 100,000
- Earn rate per $1
- 1 point up to $10,000/month
- Intro rate
- -
- Ongoing Purchase rate
- 22.49% p.a.
- Balance transfer rate
- No current offer
- Cash advance
- 22.99% p.a.
- Interest free days on purchases
- Up to 44
- Foreign exchange
- 3.40%
- Late payment
- $30.00
- Points earning
- 1 point per dollar on Mastercard, up to $10,000 per month
- Reward point expiry
- Never
- Bonus points
- 100,000
- Sydney to Melbourne
- 19500.0
- Sydney to London
- 299000.0
- $100 Gift card
- 20900.0
- Card Benefits
- Extended Warranty Insurance,
Purchase Protection Insurance,
Mobile Phone Insurance
- Rewards Bonus Points
- Points uncapped for eligible international purchases.
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American Express Explorer® Credit Card
Membership Rewards
$395
50,000
2 points uncapped
Receive 50,000 Bonus Membership Rewards Points when you apply online, are approved, and spend $4,000 on eligible purchases on your new Card within the first 3 months. T&Cs apply. New Card Members only.*
CompareCompareExplorer® Credit Card
Receive 50,000 Bonus Membership Rewards Points when you apply online, are approved, and spend $4,000 on eligible purchases on your new Card within the first 3 months. T&Cs apply. New Card Members only.*
- Rewards program
- Membership Rewards
- Annual fee
- $395
- Bonus points
- 50,000
- Earn rate per $1
- 2 points uncapped
- Intro rate
- -
- Ongoing Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- Up to 55
- Foreign exchange
- 3.00%
- Late payment
- $30.00
- Points earning
- 2 points per dollar on Amex, uncapped
- Reward point expiry
- Never
- Bonus points
- 50,000
- Sydney to Melbourne
- 15600.0
- Sydney to London
- 239200.0
- $100 Gift card
- 20000.0
- Card Benefits
- Travel Insurance,
Extended Warranty,
Account alerts by SMS,
Card Purchase Cover
- Rewards Bonus Points
- Earn 1 points per $1 spent at government bodies.
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Citi Rewards - Balance Transfer and Purchases offer
Citi Rewards Program
$199
No current offer
1 point up to $10,000/month
Enjoy 0% p.a. for 15 months on purchases and balance transfers. Balance transfer reverts to cash advance rate. Earn up to 1 Citi reward Point per $1 on eligible transactions. Apply for a credit limit from $2,000 up to $100,000. Balance transfer fee applies. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
CompareCompareRewards - Balance Transfer and Purchases offer
Enjoy 0% p.a. for 15 months on purchases and balance transfers. Balance transfer reverts to cash advance rate. Earn up to 1 Citi reward Point per $1 on eligible transactions. Apply for a credit limit from $2,000 up to $100,000. Balance transfer fee applies. This product is provided by National Australia Bank Limited, using certain trademarks temporarily under licence from Citigroup Inc.
- Rewards program
- Citi Rewards Program
- Annual fee
- $199
- Bonus points
- No current offer
- Earn rate per $1
- 1 point up to $10,000/month
- Intro rate
- 0% p.a. for 15 months
- Ongoing Purchase rate
- 22.49% p.a.
- Balance transfer rate
- 0% p.a. for 15 months and then 22.99% p.a. (2.00% balance transfer fee)
- Cash advance
- 22.99% p.a.
- Interest free days on purchases
- Up to 44
- Foreign exchange
- 3.40%
- Late payment
- $30.00
- Points earning
- 1 point per dollar on Mastercard, up to $10,000 per month
- Reward point expiry
- Never
- Bonus points
- No current offer
- Sydney to Melbourne
- 19500.0
- Sydney to London
- 299000.0
- $100 Gift card
- 20900.0
- Card Benefits
- Extended Warranty Insurance,
Purchase Protection Insurance,
Mobile Phone Insurance
- Rewards Bonus Points
- Points uncapped for eligible international purchases.
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Apply By 28 Jan 2025
American Express Essential® Rewards Credit Card
Membership Rewards
$108
40,000
1 point uncapped
Receive 40,000 Bonus Membership Rewards® Points when you apply online by 28 January 2025, are approved, and spend $3,000 on eligible purchases on your new American Express Essential® Rewards Credit Card within the first 3 months. T&Cs apply. Available to new American Express Card Members only.
CompareCompareEssential® Rewards Credit Card
Receive 40,000 Bonus Membership Rewards® Points when you apply online by 28 January 2025, are approved, and spend $3,000 on eligible purchases on your new American Express Essential® Rewards Credit Card within the first 3 months. T&Cs apply. Available to new American Express Card Members only.
- Rewards program
- Membership Rewards
- Annual fee
- $108
- Bonus points
- 40,000
- Earn rate per $1
- 1 point uncapped
- Intro rate
- -
- Ongoing Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- Up to 55
- Foreign exchange
- 3.00%
- Late payment
- $30.00
- Points earning
- 1 point per dollar on Amex, uncapped
- Reward point expiry
- Never
- Bonus points
- 40,000
- Sydney to Melbourne
- 15600.0
- Sydney to London
- 239200.0
- $100 Gift card
- 20000.0
- Card Benefits
- Extended Warranty,
Account alerts by SMS
- Rewards Bonus Points
- Earn up to 5 points per $1 spent on eligible eat and drinks purchases, up to 3 points per $1 spent on selected streaming subscriptions, up to 2 points per $1 spent at selected major retailers.
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Apply By 14 Jan 2025
American Express Qantas Ultimate Card
Qantas Frequent Flyer
$450
50,000
1.25 points up to 100,000 points/year, then
1 point uncappedReceive 50,000 bonus Qantas Points when you apply online by 14 January 2025, are approved, and spend $3,000 on eligible purchases on your new Qantas American Express Ultimate Card within the first 3 months of your approval date. T&Cs apply. Available for new American Express Card Members only.
CompareCompareQantas Ultimate Card
Receive 50,000 bonus Qantas Points when you apply online by 14 January 2025, are approved, and spend $3,000 on eligible purchases on your new Qantas American Express Ultimate Card within the first 3 months of your approval date. T&Cs apply. Available for new American Express Card Members only.
- Rewards program
- Qantas Frequent Flyer
- Annual fee
- $450
- Bonus points
- 50,000
- Earn rate per $1
- 1.25 points up to 100,000 points/year, then
1 point uncapped
- Intro rate
- -
- Ongoing Purchase rate
- 23.99% p.a.
- Balance transfer rate
- No current offer
- Cash advance
- -
- Interest free days on purchases
- Up to 44
- Foreign exchange
- 3.00%
- Late payment
- $30.00
- Points earning
- 1.25 points per dollar on Amex, up to 100000 points per year, then
1 point per dollar on Amex, uncapped
- Reward point expiry
- Never
- Bonus points
- 50,000
- Sydney to Melbourne
- 8000.0
- Sydney to London
- 110400.0
- $100 Gift card
- 20010.0
- Card Benefits
- Account alerts by SMS,
Card Purchase Cover ,
Travel Inconvenience Cover
- Rewards Bonus Points
- 1.25 points per dollar on everyday purchases. Earn 0.5 Qantas Points per $1 spent at government bodies, earn 2.25 Qantas Points per $1 spend on selected Qantas products and services.Exclusions apply. After a total of 100,000 Qantas Points is earned in a calendar year, the everyday earn rate will change from 1.25 to 1 Qantas Points per $1 spent.*
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Kogan Money Black Card
Kogan Rewards Points
$0
No current offer
1 point uncapped
Get 0% p.a. on purchases and balance transfers for 9 months with a 1% balance transfer fee. Reverts to cash advance rate. $0 annual fee to pay. Earn 2 rewards points per dollar on your eligible purchases at Kogan.com & 1 rewards point per dollar on your everyday purchases, almost anywhere (T&Cs apply). FREE Kogan First membership valued at $129/year. Add up to 4 additional cardholders at no cost.
CompareCompareBlack Card
Get 0% p.a. on purchases and balance transfers for 9 months with a 1% balance transfer fee. Reverts to cash advance rate. $0 annual fee to pay. Earn 2 rewards points per dollar on your eligible purchases at Kogan.com & 1 rewards point per dollar on your everyday purchases, almost anywhere (T&Cs apply). FREE Kogan First membership valued at $129/year. Add up to 4 additional cardholders at no cost.
- Rewards program
- Kogan Rewards Points
- Annual fee
- $0
- Bonus points
- No current offer
- Earn rate per $1
- 1 point uncapped
- Intro rate
- 0% p.a. for 9 months
- Ongoing Purchase rate
- 21.99% p.a.
- Balance transfer rate
- 0% p.a. for 9 months and then 22.74% p.a. (1.00% balance transfer fee)
- Cash advance
- 22.74% p.a.
- Interest free days on purchases
- Up to 44
- Foreign exchange
- 3.40%
- Late payment
- $30.00
- Points earning
- 1 point per dollar on Visa, uncapped
- Reward point expiry
- Never
- Bonus points
- No current offer
- Sydney to Melbourne
- N/A
- Sydney to London
- N/A
- $100 Gift card
- 10000.0
- Card Benefits
- -
- Rewards Bonus Points
- Earn up to 2 points per $1 of eligible spend on Kogan exclusive brand purchases.
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