NRMA dubbed ‘most trusted insurance brand’ in 2023

A woman in her car smiles thoughtfully

Not only has the NRMA scored numerous Mozo Experts Choice Awards in car insurance, home insurance, and travel insurance, but they’ve just been awarded the title of ‘Most Trusted Insurance Brand’ in 2023. 

This is the NRMA’s second consecutive win at the annual Roy Morgan Trusted Brand Awards, meaning they consistently score high for trust in the minds of their customers. 

“We are very proud of this recognition which is a testament to our people who have built trust with our customers…” 

Runners-up, RAC and RACQ, also scored highly on Roy Morgan’s trust index, in what is described as a “highly contested category”.  

What makes NRMA so trustworthy? 

Australians said NRMA has excellent customer service and is easy to deal with, according to Roy Morgan.

“NRMA Insurance delivers on its insurance commitments. It has high quality of service, competitive pricing and insurance coverage options,” Roy Morgan’s report noted.  

NRMA’s parent company, IAG, said of the award win in a LinkedIn post, “We are very proud of this recognition which is a testament to our people who have built trust with our customers by being there when they need us most. 

“Thank you to our incredible team as well as our customers who choose to protect what they care about with NRMA Insurance.”

NRMA Insurance also won an array of Mozo People’s Choice Awards in 2023, across both car insurance and home and contents. 

So, if you’re looking for a car insurance provider, recommended by people familiar with them, make sure you browse through the 2023 winners of the Mozo People’s Choice Awards for Car Insurance

Otherwise, compare car insurance here, or check out the best car insurance in Australia for policies the Mozo Experts deemed the best value.

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Last updated 13 July 2024Advertiser disclosure
Important information on terms, conditions and sub-limits.
  • Comprehensive Car Insurance

    Monthly premiums
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    Yes Costs Extra
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    Optional Extra
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    $400 - $2,500
    Agreed or market value
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    Available discounts

    • Comprehensive Car Insurance

      Monthly premiums
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      Yes
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      No
      Choice of excess
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      $800 Flat Excess Fee
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        Details
      • Gold Comprehensive Car Insurance

        Monthly premiums
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        Yes Costs Extra
        Choice of repairer
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        Optional Extra
        Choice of excess
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        $550 - $1,900 (varies By State)
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        Agreed Or Market

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        • No Claim Discount
        • Online Discount Up To 15%
        Details
      • Comprehensive Car Insurance

        Monthly premiums
        Calendar icon
        Yes Costs Extra
        Choice of repairer
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        Optional Extra
        Choice of excess
        coins icon
        $500 - $2,200
        Agreed or market value
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        Agreed Or Market

        Available discounts

        • Online Discount $75
        Details
      • Seniors Car Insurance

        Monthly premiums
        Calendar icon
        No
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        No
        Choice of excess
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        $500 - $2,500 (varies By State)
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        Agreed

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        • Price Beat Offer Available For Eligible Drivers Over 50 Years Old Switching From A Comparable Policy With The Code ‘SENIORS’. T&Cs Apply.
      • Comprehensive Car Insurance

        Monthly premiums
        Calendar icon
        Yes Costs Extra
        Choice of repairer
        tools icon
        Yes, Optional Extra
        Choice of excess
        coins icon
        $500 - $2,300
        Agreed or market value
        Car coin icon
        Agreed Or Market

        Available discounts

        • Online Discount $80 Off New Online Comprehensive Car Insurance Policies.
        • $10 Monthly Kogan.com Credit For Every Month For Policy Is Active.
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      * Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

      ^See information about the Mozo Experts Choice Car Insurance Awards