Australia speaks out about finance: People's Choice Awards for personal finance providers

Thousands of Aussies have voted for their top bank, super and insurance providers

23 May 2022

Australians have voted to name their favourite brands across banking, superannuation, car and home insurance. The Mozo People's Choice Awards survey thousands of Aussies across the country to reward brands that are seen to deliver the highest level of customer satisfaction in the nation.

“The Mozo People’s Choice Awards are unique awards that give power to everyday people. Customers vote for their favourite brand after experiencing the product first hand,” says Peter Marshall, Mozo Awards Judge.


Bank Australia, Bendigo Bank, IMB, ING and Up Bank are the joint winners of the Mozo People’s Choice Awards for Outstanding Customer Satisfaction. They were picked by everyday Aussies and rated the highest in comparison to 85 other banks. 

Car Insurance

This award showcases car insurance providers who have earnt the highest rating by Australians policy holders. Gio, NRMA, RAA, RAC, RACQ, RACV and Shannons out performed 40 other car insurance providers to take out this win. 

Home Insurance

There are five brands that were all voted to have the most outstanding customer satisfaction by people all across Australia. Budget Direct, GIO, RAA, RAC and RACQ were awarded in the Mozo People’s Choice Awards. 

“As natural disasters increasing in frequency, it’s little wonder so many Australiasn are seeking home insurance to protect their home and belongings 


A total of 60 superannuation providers were compared in this year’s Mozo People’s Choice Awards and Aussies voted for Cbus, HESTA, Hostplus,QSuper and Unisuper. They were seen as the superior brands when it came to outstanding customer satisfaction. 

The Mozo People’s Choice Awards are announced annually to recognise companies with the highest customer satisfaction levels, best service, and a range of other qualities. The award winners are determined solely by the votes of customers. Mozo makes no assessment of the value or performance of products or providers. For the full list of winners and Awards methodology, visit: