Claims arising from mental health issues have long come under blanket exclusions on travel insurance policies, leaving some travellers footing hefty and unexpected bills. But some key players in the industry are now re-examining that rule.
Jetstar has been left unimpressed at the results of an international customer satisfaction survey which placed the Australian budget carrier dead last in overall satisfaction with a one star rating in a field of 73 other airlines.
Hotels.com has revealed the top destinations for Aussie travellers who want to experience the champagne lifestyle on a beer budget - and Southeast Asia remains a top contender for cheap luxury getaways.
Aussie jetsetters concerned over the US and UK’s device ban now have one less thing to worry about, when it comes to the risk of their tech goods getting damaged in checked baggage.
With Easter already less than two months away, travel insurer InsureandGo has urged Australians to think strategically about public holidays, with the potential on offer to extend their vacations using just a handful of annual leave days.
In what could be a world first, travel insurer Travelwithjane.com has announced a 16.2% discount to female customers on all its policies - a figure which reflects the current gender pay gap in Australia.
As Australia Day festivities across the world kick off today with the annual Australia Day Gala in New York, Aussies celebrating abroad have been warned to keep their celebrations in check to avoid unwanted travel insurance problems.
With Christmas just days away and Santa busily refuelling his reindeer at the North Pole, many Australians are getting ready to make equally long trips of their own.
A nationwide study by Southern Cross Travel Insurance has revealed 75% of Aussies travelling overseas for a hens or bucks party were left short-changed by up to $2,000, and some even had bills of over $200,000, from unexpected expenses including missed flights and expensive bar tabs.
The Australian Competition and Consumer Commission has welcomed a move by Virgin Australia to abolish its practice of pre-selected online travel insurance for customers booking flights with the airline.