People’s Choice Credit Union picks up win for stellar customer service

By Niko Iliakis · · 3 min read
Fact Checked
Advertiser disclosure

People’s Choice Credit Union lives up to its name time and time again, this year picking up a win in the Mozo People’s Choice Awards for Excellent Customer Service.

As part of our judging process, we asked thousands of Aussies what they think of their banks’ customer service - that covers phone, email, and face to face interactions. We learned that while the Banking Royal Commission might have dealt a blow to the reputations of many of the big banks, it looks like there are still several institutions that are doing good by their customers.

Among the winners, member-owned banks were particularly well represented, with five taking home awards. This year marks the third year PCCU has been recognised, and it’s no wonder. With more than 365,000 members and over 70 years’ experience, PCCU has had plenty of time to perfect its craft.

So in light of its win, we decided to shine a spotlight on PCCU and some of the products it offers. Let’s take a look.

PCCU Term Deposit

  • 2.55% p.a. for 7 month term
  • No account keeping fees
  • Terms range from 2 months to 5 years

With the interest rate environment set to drop in the coming months, locking in a quality term deposit now is something many of us should be considering. And if you’re banking with PCCU, you’re spoiled for choice. The PCCU Term Deposit ranges from 2 months to 5 years, with interest rates of 2.55% p.a. available on 7 month terms.

PCCU Bonus Saver

  • 2.55% p.a. bonus rate
  • Unlimited free BPAY payments, phone and internet banking transfers and branch deposits.
  • No account keeping fees

For anyone looking to rein in their spending and get serious about saving, the PCCU Bonus Saver offers plenty of incentive. As long as you deposit at least $50 each month and make no withdrawals, you’ll be treated to a competitive 2.55% bonus rate. On top of that, there are no account keeping fees, meaning you won’t have to worry about anything diminishing your savings. 

PCCU Visa Credit Card

  • 2.99% purchase rate for first 6 months (15.75% after)
  • Compatible with Apple Pay, Samsung Pay and Google Pay
  • Up to 62 interest free days

The PCCU Visa Credit Card comes with a purchase rate of 15.75%, but for the first 6 months you’ll be able to enjoy a super low rate of 2.99%. You’ll get up to 62 interest free days on purchases too, making this one a worthy contender for your next new favourite piece of plastic.

PCCU Discounted Personal Car Loan

  • Fixed rates from 5.64% p.a. (5.99% p.a. comparison rate)*
  • Free redraw facility and extra repayments
  • $0 monthly fees on Peoples Choice Credit Union Zip bank account

Got your sights on a new car? The PCCU Discounted Personal Car Loan could put that brand new set of wheels within your grasp. Fixed rates start at a low 5.64% p.a. (5.99% p.a. comparison rate*) on amounts between $20,000 to $100,000. As for features, you’ll be able to make free extra repayments to get ahead on your loan, and access a free redraw facility if you decide you need those funds back. On top of that, when you sign up for this loan you won’t have to pay any fees on your Peoples Choice Credit Union Zip Bank Account.

Don’t forget to check out the rest of the winners over at our Mozo People’s Choice Awards page. And for information on how we determined the winners, have a browse of our methodology report.

*The Comparison Rate combines the lender's interest rate, fees and charges into a single rate to show the true cost of a personal loan. The comparison rate displayed is calculated based on a loan of $30,000 for a term of 5 years.