Australia’s Best Banking Mozo Experts Choice Awards 2025

How did we choose Australia’s Best Banks?

The Mozo Experts Choice Awards for Australia’s Best Banking aim to recognise banking providers that consistently offer great value products. We measure this by examining the results and analysis from the Mozo Experts Choice Awards over the past year.

For us, ‘best’ means providers who offer consistently good value to customers across a range of product types, featuring leading products that have won Mozo Experts Choice Awards and offering other products that tend to be above average value. If a customer conducted the majority of their banking with just one winning provider, they could be confident that they were receiving great overall value.

Assessment Process

Throughout the past 12 months, we’ve announced awards for the best value products in key banking categories - home loans, personal loans, bank accounts, savings and term deposit accounts and credit cards. 

The Mozo Experts Choice Australia's Best Banking awards take into account all of the analysis we've done in that period. We look at which banks were most successful in taking home Mozo Experts Choice Awards in each of the product areas. We also assess how well their products ranked against everyone else, even where they didn't necessarily win an award, to ensure that we recognise banking providers who offer consistent value as well as specific exceptional value products. The assessment also included a review of the current product offerings for the finalists in each group to confirm each winning bank remained competitive.

Details of how the individual product rankings were calculated are in the Methodology Reports for each product area, available on the Mozo Expert Choice Award pages. In total, 2,739 product rankings across 47 award categories were gathered during this process.

Each ranking was then standardised against the total products assessed in that award, to give a comparable measure of competitiveness.

Providers were grouped based on the type of organisation they represent (e.g. banks, major banks, large, small and regional customer-owned banks, credit unions) to ensure fair, like-for-like comparisons. Top performers were also reviewed across all groups for broader recognition as Highly Commended Bank award winners. Banks were excluded from further analysis if they had not won at least two awards in the past 12 months and also did not offer a home loan during that period.