GIO home insurance

3.8
Based on 185 GIO home insurance product reviews.
Fact Checked
Last updated

GIO, established in 1927, is a respected Australian insurer known for its comprehensive range of insurance products. Originally founded as the Government Insurance Office of New South Wales, GIO has expanded to offer coverage nationwide, providing policies for home, car, motorcycle, caravan, boat and more. 

GIO’s home insurance offerings span building, contents, landlord and strata cover, giving homeowners, renters, and landlords a lot of practical options for protecting their properties. With a straightforward, no-frills approach, GIO is known for providing essential coverage with meaningful discount options for customers who bundle multiple policies.

Mozo may receive payment if you click products on our site. We don’t compare the entire market.

GIO Home and Contents Insurance Review

Classic Home & Contents

Fire
Yes
Theft or burglary
Yes
Storm
Yes
Flood
Yes
Link not supplied
  • Large array of discount options, including 10% off the first year’s premium for buying online, up to 15% for combining building and contents, and multi-policy discounts (T&Cs apply)

  • Optional underinsurance cover up to 25% for an added premium

  • Landscaping cover included

  • No cover for cash

  • No perks outside of discount options

Our verdict

GIO Classic Home & Contents Insurance provides everything you’d expect from a no-nonsense insurer, with typical cover against common threats like fire, theft and storm damage. When it comes to contents, GIO provides limits that sit comfortably in the middle of the pack, offering straightforward protection for household items and valuables.

What we like a lot is the optional underinsurance cover, which allows policyholders to extend their building coverage up to 25% beyond the insured amount for an added premium. While some insurers offer a slightly higher cap, the 25% buffer is likely to suit most homeowners unless you have a high-value property or expect significant increases in rebuild costs.

The policy also includes landscaping coverage, which extends to retaining walls, garden borders, pathways, and paved areas—features not always covered by other policies. 

Overall, GIO Classic Home & Contents Insurance is a reliable, no-fuss choice for those who value protecting their assets under one roof and would appreciate the discounts for doing so, including 10% off for buying online, up to 15% off for combining home and contents, and multi-policy discounts for bundling with other insurance types like car. For straightforward coverage with bundling options, GIO may be a good fit.

Mozo may receive payment if you click products on our site. Mozo does not compare the entire market.
Important information on terms, conditions and sub-limits.
Last updated 4 December 2024 Important disclosures

GIO home insurance

  • Classic Home

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    Optional Extra - Up to 25% of sum insured
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Classic Contents

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Classic Home & Contents

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    Optional Extra - Up to 25% of sum insured
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Classic Extra Home

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    Yes - Up to 25% of sum insured
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Classic Extra Contents

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Classic Extra Home & Contents

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    Yes - Up to 25% of sum insured
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Platinum Home

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    Yes - Up to 30% of sum insured
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Platinum Contents

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    No
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details
  • Platinum Home & Contents

    Main events covered
    • fire
      Fire
    • theft
      Theft
    • storm
      Storm
    • flood
      Flood
    Monthly payments cost extra
    Calendar icon
    yes
    Underinsurance protection
    Underinsurance protection icon
    Yes - Up to 30% of sum insured
    New for old replacement
    Replacement icon
    Yes
    Link not supplied
    Details

Get the latest news and product updates.

GIO home insurance ratings

Overall customer rating for GIO home insurance

3.8
Based on 185 product reviews.

Customer reviews

Important disclosures

GIO Home Insurance FAQs

Is there a cooling-off period for GIO Home Insurance?

Yes, GIO includes a 21-day cooling-off period. If you cancel within 21 days of purchasing or renewing your policy and haven’t made a claim, you’ll receive a full refund.

What is the excess on a GIO Home Insurance policy?

GIO offers flexible excess options, letting you choose an amount that suits your budget and comfort level. To see the exact excess options available for your policy, it’s best to get a personalised quote.

How do I make a claim with GIO Home Insurance?

You can make a claim through the GIO Insurance online claims portal, through their app, or by calling their support line at 13 10 10. Have incident details, supporting documents, and any relevant photos ready to streamline the process.

Can I adjust my GIO Home Insurance policy over time?

Yes, you can make changes to your GIO policy as your needs evolve. Whether it’s adding coverage, updating your insured amount, or changing your excess, simply contact GIO or make adjustments through their online portal.

Does GIO cover temporary accommodation if my home becomes uninhabitable?

Yes, GIO can cover temporary accommodation if an insured event leaves your home uninhabitable. Coverage details and limits vary, so it’s worth checking your policy or giving GIO a call to clarify what’s included.

GIO products

Home insurance quick links


* Terms, conditions, exclusions, limits and sub-limits may apply to any of the insurance products shown on the Mozo website. These terms, conditions, exclusions, limits and sub-limits could affect the level of benefits and cover available under any of the insurance products shown on the Mozo website. Please refer to the relevant Product Disclosure Statement and the Target Market Determination on the provider's website for further information before making any decisions about an insurance product.

^See information about the Mozo Experts Choice Home Insurance Awards