Greater Bank Ultimate Home Loan (Fixed, Package)

Have always been very friendly and helpful. I got my first home loan there when a lot of other banks weren't interested and the service has never been less than fantastic. They have been very accomodating in working around my busy schedule for meetings etc. The redraw facility has been very useful and the website is so easy to use.

Price   9 / 10

Features   8 / 10

Customer service   10 / 10

Convenience   6 / 10

Trust   10 / 10

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I like this bank because they care about the people and assist whenever required. They are very helpful when asking questions you always get friendly helpful response.

Price   9 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   9 / 10

Trust   10 / 10

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I was a Area Manager with NAB For the past five years I was with the Greater prior to that but felt for credibility that I should transfer to NAB. I am now in a different role and have returned to the Greater. Virginia @Tamworth is fantastic to deal with and we love the brand and what it stands for. The Greater feels like home warm, safe, familar and respected as individuals....we love it. In this current ecomonic climate banks are still trying to run their business with high profits. Where The Greater looks at looking after customers and makes a small profit from volume and cross sell products that benefit the customer. I am so happy to be back.

Price   10 / 10

Features   10 / 10

Customer service   10 / 10

Convenience   10 / 10

Trust   10 / 10

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Poor Service once you have the loan customer service goes out the door.they are more worried about their American Comedian than their customers.

Price   4 / 10

Features   1 / 10

Customer service   2 / 10

Convenience   7 / 10

Trust   -1 / 10

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